Nursing Home

Avery Heights

Nursing Home

Avery Heights

705 New Britain Ave, Hartford, CT 06106 View map
Overview of Avery Heights

Avery Heights is a tightly-knit senior living community with quality service in Hartford. Offering independent living, assisted living, and memory care, they bring an elevated lifestyle into their elegant and gracious approach to modern-day senior living. Avery Heights is a resident-driven community that strives to put the needs of its residents first since 1957. 

Avery Heights offers a range of services for its residents, such as scheduled local transportation available upon request; a calendar of activities is given to each resident with a list of scheduled classes, outings, and other events; and delicious meals served at the dining room.

(860) 953-1201

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Connecticut average: 3.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Connecticut average: 3.1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Connecticut average: 3.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Connecticut average: 3.6/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 44m per day

This home provides 8% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 30m per day 28m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 199

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 85.4%
Residents per day (avg) 171
Occupancy rate
85.4%
Residents per day (avg)
171

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 2 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit community
Home revenue
$36.2M
Operating deficit
-$456.7K
Voluntary non-profit community
Home revenue
$36,194,864.00
Operating deficit
$-456,713.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.8M
30% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.8M
Total costs $36.7M
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
In line with Connecticut average
Occupied beds
170 / 199
Average residents 102 per day

License details

Status Active
Issuance January 4, 2009
Expiration March 31, 2027

Additional licensing details

License number: 750C

Room costs

Private Room (119 rooms) $618 per day
Semi-Private Room (80 rooms) $573 per day

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Home Health Care
Short-Term Rehabilitation
Long-Term Care.

Amenities & Lifestyle

Fitness Center
Marjorie B. Doty Aquatic Center
Walking Trails
Support Groups
Spiritual Care.

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Home Health Care, Short-Term Rehabilitation, Long-Term Care, Support Groups, Wellness, Fitness Center, Dining, Community Map, Events, Volunteer.
Volunteer Programs
Yes

Types of Care at Avery Heights

Memory Care Assisted Living Independent Living Skilled Nursing
Contact Avery Heights

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

6 visits/inspections

6 routine inspections

Breakdown by inspection type
  • 2 plans of correction

Results

2 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:February 26, 2025

Inspection history

01-21-2025 Inspection Report
02-26-2025 Plan of Correction
04-05-2024 Inspection Report
04-05-2024 Inspection Report
04-05-2024 Inspection Report
05-01-2023 Plan of Correction
06-13-2022 Inspection Report
10-28-2022 Inspection Report

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Avery Heights

The most recent inspection on July 14, 2025, found that all previously identified violations had been corrected. Earlier inspections showed a pattern of deficiencies primarily related to medication administration, infection control, and documentation, including issues with narcotic counts, expired insulin use, and COVID-19 precautions. A notable complaint investigation in 2019 involved an alleged abuse incident that was not substantiated, though the facility was cited for incomplete clinical records. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record indicates improvement over time, with recent inspections showing correction of prior deficiencies and compliance with state regulations.

Health Inspection History

Inspections
Total health inspections 6

Connecticut average 5.7


Last Health inspection on Oct 2025

Total health citations 40
Citations per inspection
6.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 40 citations resulted from standard inspections; and 5 of 40 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
567% worse than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 2
186% worse than Connecticut average

Connecticut average: 0.7

2 critical citations More info Connecticut average: 0.3

2 serious citations More info Connecticut average: 0.7

30 moderate citations More info Connecticut average: 28.8

6 minor citations More info Connecticut average: 2.3
Citations history (last 3 years)
Quality of Care serious citation Oct 06, 2025
Corrected

Abuse/Neglect moderate citation May 19, 2025
Corrected

Infection Control moderate citation May 19, 2025
Corrected

Infection Control moderate citation May 19, 2025
Corrected

Compare Nursing Homes around Hartford

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
West Hartford Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

West Hartford
160
67
ARTICLE VI MARITAL TRUST UNDER LEONARD J. SCHWARTZ REVOCABLE TRUST
86.5%
$26,237,184.00
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31.1%
129.70
3/5
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4/5
1/5
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25
-
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-
+3%
Avery Heights
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hartford (South West)
199
37
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88.3%
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3
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Trinity Hill Care Center LLC
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Nursing

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134
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-
90.2%
$16,012,724.00
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57.9%
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1
36
1
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Riverside Health and Rehabilitation Center
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HC

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SNF

Nursing Homes 24/7 care needed

East Hartford
345
63
DAVID SMILOVITZ TRUST
83.8%
$56,800,881.00
$19,416,681.00
34.2%
280.20
1/5
3.4003
1/5
3/5
4/5
4
33
5
+49%
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0%
Hughes Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

West Hartford
170
68
#N/A
-
$16,446,494.00
$7,116,000.00
43.3%
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Avery Heights

Address 4.7 miles from city center — 2.03 miles to nearest hospital (Connecticut Children's Medical Center)

Address 705 New Britain Ave, Hartford, CT 06106

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

251
Total Staff
158
Employees
93
Contractors
62,525
Total Hours (Quarter)
89
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse237.9 Yes
Licensed Practical Nurse617.9 Yes
Certified Nursing Assistant1207.9 Yes
Staff by Category
Administration
2 staff
6.5hs shift avg
Nursing Staff
204 staff
7.9hs shift avg
Physicians & Practitioners
13 staff
7.9hs shift avg
Therapy Services
17 staff
6.5hs shift avg
Activities & Recreation
1 staff
4.8hs shift avg
Social Services
3 staff
7.3hs shift avg
Dietary Services
8 staff
6.8hs shift avg
Other Services
3 staff
7.6hs shift avg
Contractor Analysis
12.9%
of total hours from contractors
8,078 contractor hours this quarter
Certified Nursing Assistant: 37 Respiratory Therapy Technician: 2 Licensed Practical Nurse: 33 Physical Therapy Aide: 3 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 4 Physical Therapy Assistant: 3 Registered Nurse: 1 Qualified Activities Professional: 1 Speech Language Pathologist: 4 Occupational Therapy Aide: 1 Qualified Social Worker: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant833712032,98091100%7.9
Licensed Practical Nurse28336110,12191100%7.9
Registered Nurse221235,42791100%7.9
Clinical Nurse Specialist111123,78391100%7.9
Dietitian8082,12491100%6.8
Physical Therapy Aide0331,4296673%7.7
Speech Language Pathologist0441,2016875%7.1
Physical Therapy Assistant0331,1487279%6.2
Dental Services Staff2029126369%7.7
Respiratory Therapy Technician0226586976%6.3
Occupational Therapy Aide0114896268%7.9
Qualified Social Worker0224195763%7.1
Nurse Practitioner1014135459%7.6
Administrator1013985358%7.5
Mental Health Service Worker1013855156%7.5
Other Social Services Staff1013534752%7.5
Qualified Activities Professional0111873943%4.8
Occupational Therapy Assistant044684651%1.2
Medical Director011331314%2.5

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
169 residents
Residents by payment source
Medicare
6 residents (3.6%)
Medicaid
124 residents (73.4%)
Private pay or other
39 residents (23.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.5
20% worse than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.8
22% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Below average Connecticut avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.0%
32% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.7%
18% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.6%
19% worse than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.7%
8% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
In line with Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.5%
50% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
In line with Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.1%
53% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.8%
38% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.4%
7% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 74.4%
20% worse than Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.95
40% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.09
29% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Significantly above average Connecticut avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 50.5%
28% worse than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
In line with Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 30.0%
57% worse than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.3%
15% better than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.3%
43% better than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 67.3%
25% better than Connecticut average

Connecticut average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.3%
15% better than Connecticut average

Connecticut average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $71K
64% higher than Connecticut average

Connecticut average: $44K

Number of fines 3
72% more fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $71K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 8, 2025
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 12, 2023
$45K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 8, 2023
$12K

Last updated: Jan 2026

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Financial Aid for Connecticut Seniors

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Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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