West Hartford Health and Rehabilitation
Nursing Home, Hospice Care, Memory Care, Palliative Care & Respite Care · Hartford, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

West Hartford Health and Rehabilitation

Nursing Home, Hospice Care, Memory Care, Palliative Care & Respite Care · Hartford, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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West Hartford Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of West Hartford Health and Rehabilitation

A 160-bed nursing home in West Hartford’s Fernridge Place neighborhood, West Hartford Health and Rehabilitation has been running for 17 years. It carries a full care mandate: skilled nursing, hospice, rehabilitation, dementia and Alzheimer’s care, and an in-house physiatry program that’s relatively uncommon at this scale. Respite care and 24-hour staffing round out the service list.

Current census sits at 130 residents, reflecting 81% occupancy. The average stay is 150 days, which puts this facility squarely in the overlap between short-term rehab and longer-term placement. Medicare, Medicaid, and private pay are all accepted.

Nurse aides provide 2 hours and 20 minutes of direct care per resident per day. Both a resident council and a family council meet regularly, giving two distinct groups a formal voice in how the facility operates. State inspections have typically centered on care planning and documentation and resident rights and protections.

The dining program runs a seasonally changing menu built around local specialties. Art, music, and exercise rotate through a monthly activities calendar. Outdoor seating is available. The staff communicates in eight languages, including Spanish, Portuguese, French, Haitian, Russian, Italian, Creole, and Jamaican, which speaks to the breadth of families this facility actively serves.

Walk Score 67 means the Fernridge Place neighborhood is moderately walkable. Some errands are manageable on foot; others call for a car.

West Hartford Health and Rehabilitation is a data-rich, program-dense facility carrying a wide care mandate in a multilingual community, best suited to families navigating complex post-acute or long-term needs where program depth and payment flexibility both matter.

(860) 521-8700

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 31.5% Above CT avg. ▲ 31.5% Above CT avg.CT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 43.0% Above CT avg. ▲ 43.0% Above CT avg.CT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 23.3% Above CT avg. ▲ 23.3% Above CT avg.CT average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 13.7% Above CT avg. ▲ 13.7% Above CT avg.CT average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Connecticut state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 33m per day ▼ 21% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 54m per day ▲ 7% State avg: 50m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 20m per day ■ Avg State avg: 2h 17m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 28m per day ■ Avg State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 6m per day ▲ 24% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 19m per day ▼ 31% State avg: 28m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
150 days
Bed community size
160-bed community Rank #21 / 123Bed count — State benchmarkedThis home is ranked 21st out of 123 homes in Connecticut. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
17 years in operation Rank #45 / 132Years in operation — State benchmarkedThis home is ranked 45th out of 132 homes in Connecticut. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 67 / 100 Rank #69 / 264Walk Score — State benchmarkedThis home is ranked 69th out of 264 homes in Connecticut. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Connecticut facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
81%
Rank #54 / 72Occupancy rate — State benchmarkedThis home is ranked 54th out of 72 homes in Connecticut. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 72. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Connecticut average: 84%
Occupied beds
130 / 160
Average occupied beds in Connecticut homes 102 beds

License Details

Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 7, 2009
ExpirationJune 30, 2027
License Number1057C

Room costs

Private Room (42 rooms) $540 per day
Semi-Private Room (120 rooms) $493 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole French Haitian Italian Jamaican Portuguese Russian Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
12 FTE
Licensed Practical Nurse
21 FTE
Nursing Assistant
83 FTE
Recreation
4 FTE
Social Services
4 FTE
Food Service Supervisor
1 FTE
Physical Therapy
4 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
17 FTE
Other Staff
26 FTE

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Religious ServicesCatholic, Chaplain Service, Congregational, Jewish, Protestant

Amenities & Lifestyle

Gourmet Dining
Recreational Activities
Outdoor Seating
Therapeutic Recreation Programs
ActivitiesMonthly calendar of therapeutic activities including art, music, and exercise.
Specific ProgramsDementia / Alzheimer’s Care, In-House Physiatry Program, Medical and Nursing Services, Social Services / Discharge Planning, Therapeutic Recreation

Dining & Nutrition

Food DescriptionGourmet dining with a selective menu that changes with the seasons, featuring many local specialties.

Contact West Hartford Health and Rehabilitation

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

Since 2017 · 9 years of data 82 deficiencies 13 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Connecticut state average
Overall vs. CT average 3 Worse Metrics worse than Connecticut average:
• Total deficiencies (332% above)
• Deficiencies per year (333% above)
• Deficiencies per inspection (320% above)
1 At Avg Metrics at Connecticut average:
• Total inspections (at CT avg)
0 Better No metrics in this bucket.
Latest Inspection November 7, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityCT Averagevs. CT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8219 This facility has 332% more total deficiencies than a typical Connecticut nursing home (82 vs. CT avg 19).↑ 332% worse
Deficiencies per year Info Average deficiencies per year since 2017. 9.12.1 This facility has 333% more deficiencies per year than a typical Connecticut nursing home (9.1 vs. CT avg 2.1).↑ 333% worse
Deficiencies per inspection Info Average deficiencies per inspection. 6.31.5 This facility has 320% more deficiencies per inspection than a typical Connecticut nursing home (6.3 vs. CT avg 1.5).↑ 320% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCT Averagevs. CT Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1313 This facility has total inspections in line with the Connecticut average (13 vs. CT avg 13).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 29, 2025 routine inspection found nine deficiencies including unsafe environment, incomplete care plans, delayed treatments, unsanitary ice machines, and poor discharge planning.
  • The August 29, 2025 plan of correction visit identified ten violations including failure to notify law enforcement of abuse allegations and multiple care and safety deficiencies.
  • The January 17, 2024 desk audit approved the facility’s plan of correction with no deficiencies identified at that time.

Health Inspection History

Inspections since 2021
Total health inspections 3

Connecticut average 5.7


Last Health inspection on Aug 2025

Total health citations
25 Rank #28 / 69Health citations — State benchmarkedThis home is ranked 28th out of 69 homes in Connecticut. Shows this facility's total health deficiency citations benchmarked to the Connecticut State average, with a ranking across all 69 CT facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 32

Citations per inspection
8.33 Rank #66 / 69Citations per inspection — State benchmarkedThis home is ranked 66th out of 69 homes in Connecticut. Shows average deficiency citations per CMS inspection for this facility versus the Connecticut mean across 69 facilities with citation data. Lower is better.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 25 citations resulted from standard inspections; and 2 of 25 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than Connecticut average

Connecticut average: 0.3


Serious health citations
0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations Connecticut average: 0.3

0 serious citations Connecticut average: 0.7

22 moderate citations Connecticut average: 28.8

3 minor citations Connecticut average: 2.3
Citations history (last 5 years)
Abuse/Neglect moderate citation Aug 29, 2025
Corrected

Administration moderate citation Aug 29, 2025
Corrected

Infection Control moderate citation Aug 29, 2025
Corrected

Nutrition moderate citation Aug 29, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 243
Employees 141
Contractors 102
Staff to resident ratio 1.87 : 1
0% compared with Connecticut average
Connecticut average ratio: 1.86 : 1 Connecticut average ratio: 1.86 : 1See full Connecticut ranking
Avg staff/day 75
Average shift 7.5 hours
0% compared with Connecticut average
Connecticut average: 7.5 hours Connecticut average shift: 7.5 hoursSee full Connecticut ranking
Total staff hours (quarter) 51,776

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 19 total: 17 full-time employees and 2 contractors. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 36 total: 31 full-time employees and 5 contractors. 36
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 152 total: 80 full-time employees and 72 contractors. 152
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11.3%

5,870 contractor hours this quarter

Certified Nursing Assistant: 72 Licensed Practical Nurse: 5 Speech Language Pathologist: 4 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Registered Nurse: 2 Respiratory Therapy Technician: 2 Feeding Assistant: 2 Medical Director: 2 Clinical Nurse Specialist: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Diagnostic X-ray Services Staff: 1 Other Physician: 1 Occupational Therapy Assistant: 1 Qualified Activities Professional: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant807215227,26892100%7.6
Licensed Practical Nurse3153610,43092100%7.8
Registered Nurse172194,81292100%7.6
Other Social Services Staff4041,5717683%7.4
Clinical Nurse Specialist5161,2308693%6
Respiratory Therapy Technician0221,2007582%9.1
Mental Health Service Worker2029416874%7.3
Physical Therapy Aide0339166368%7.7
Speech Language Pathologist0444736368%7.5
Qualified Social Worker0114616065%7.7
Nurse Practitioner1014426470%6.9
Physical Therapy Assistant0334416267%7.1
Administrator1014286571%6.6
Feeding Assistant0223885661%4.3
Occupational Therapy Aide0112804852%5.8
Diagnostic X-ray Services Staff0111973841%5.2
Medical Director0221543033%4.2
Other Physician0111042426%4.3
Occupational Therapy Assistant0113867%6.3
Qualified Activities Professional011322%1.5
152 Certified Nursing Assistant
% of Days 100%
36 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
4 Other Social Services Staff
% of Days 83%
6 Clinical Nurse Specialist
% of Days 93%
2 Respiratory Therapy Technician
% of Days 82%
2 Mental Health Service Worker
% of Days 74%
3 Physical Therapy Aide
% of Days 68%
4 Speech Language Pathologist
% of Days 68%
1 Qualified Social Worker
% of Days 65%
1 Nurse Practitioner
% of Days 70%
3 Physical Therapy Assistant
% of Days 67%
1 Administrator
% of Days 71%
2 Feeding Assistant
% of Days 61%
1 Occupational Therapy Aide
% of Days 52%
1 Diagnostic X-ray Services Staff
% of Days 41%
2 Medical Director
% of Days 33%
1 Other Physician
% of Days 26%
1 Occupational Therapy Assistant
% of Days 7%
1 Qualified Activities Professional
% of Days 2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.3
30% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
39% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Above average Connecticut avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.7%
59% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.4%
25% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.3%
35% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
11% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.3%
16% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.1%
In line with Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.0%
93% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.7%
56% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
12% better than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
6% better than Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.73
30% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.04
33% worse than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Above average Connecticut avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
42% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
28% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
43% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.3%
11% better than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.3%
47% worse than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.3%
23% better than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 130
Medicare
4
3.1% of residents
Medicaid
99
76.2% of residents
Private pay or other
27
20.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Voluntary non-profit community
Operated by a church.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$221.5K
Voluntary non-profit community Operated by a church.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.0M Rank #30 / 73Revenue — State benchmarkedThis home is ranked 30th out of 73 homes in Connecticut. Shows this facility's annual revenue compared to the Connecticut average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$221.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.1M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #36 / 73Payroll — State benchmarkedThis home is ranked 36th out of 73 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.4M 57.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #54 / 73Payroll % — State benchmarkedThis home is ranked 54th out of 73 homes in Connecticut. Shows payroll as a percentage of revenue versus the Connecticut average. Well-run Connecticut facilities typically land around 51–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$17.8M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
319 total

Coverage residents most often arrive under.

Medicare 27%
Private pay 58%
Medicaid 15%
Discharges
336 total

Coverage residents most often leave under.

Medicare 25%
Private pay 52%
Medicaid 24%

Places of interest near West Hartford Health and Rehabilitation

Address 6.1 miles from city center Info Estimated distance in miles from West Hartford's city center to West Hartford Health and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to West Hartford Health and Rehabilitation

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Address

Compare Nursing Homes around Hartford

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

5 facilities compared · CMS & CT Dept. of Health data

West Hartford Health and Rehabilitation
NH
HC
MC
PC
RC
West Hartford (Fernridge Place)
160
Facility 160
CT AVG 111
Rank #21 / 123
81.3%
Facility 81.3%
CT AVG 84%
Rank #54 / 72
-3%- -28%-
$0
Facility $0
CT AVG $43.8k
Rank #1 / 69
25
Facility 25
CT AVG 32.0
Rank #28 / 69
8.3
Facility 8.3
CT AVG 5.8
Rank #66 / 69
-127-
67
Facility 67
CT AVG 47
Rank #69 / 264
Article Vi Marital Trust Under Leonard J. Schwartz Revocable Trust
$18.0M
Facility $18.0M
CT AVG $19.0M
Rank #30 / 73
$10.4M
Facility $10.4M
CT AVG $7.2M
Rank #36 / 73
57.7%
Facility 57.7%
CT AVG 42.4%
Rank #54 / 73
75278
Trinity Hill Care Center LLC
NH
HC
NC
RC
Hartford (Behind The Rocks)
144
Facility 144
CT AVG 111
Rank #31 / 123
84.7%
Facility 84.7%
CT AVG 84%
Rank #46 / 72
+1%
3.67
Facility 3.67
CT AVG 3.97
Rank #36 / 67
-3%-8%
$59.0k
Facility $59.0k
CT AVG $43.8k
Rank #61 / 69
36
Facility 36
CT AVG 32.0
Rank #50 / 69
6.0
Facility 6.0
CT AVG 5.8
Rank #45 / 69
1128-
64
Facility 64
CT AVG 47
Rank #78 / 264
-
$15.5M
Facility $15.5M
CT AVG $19.0M
Rank #53 / 73
$11.9M
Facility $11.9M
CT AVG $7.2M
Rank #31 / 73
76.6%
Facility 76.6%
CT AVG 42.4%
Rank #4 / 73
75268
Riverside Health and Rehabilitation Center
NH
HC
MC
PC
RC
East Hartford (Garvan–Carroll Historic District)
345
Facility 345
CT AVG 111
Rank #1 / 123
83.8%
Facility 83.8%
CT AVG 84%
Rank #49 / 72
0%
3.40
Facility 3.40
CT AVG 3.97
Rank #50 / 67
+23%-14%
$61.4k
Facility $61.4k
CT AVG $43.8k
Rank #62 / 69
33
Facility 33
CT AVG 32.0
Rank #47 / 69
4.1
Facility 4.1
CT AVG 5.8
Rank #16 / 69
5285-
63
Facility 63
CT AVG 47
Rank #81 / 264
David Smilovitz Trust
$39.0M
Facility $39.0M
CT AVG $19.0M
Rank #2 / 73
$26.5M
Facility $26.5M
CT AVG $7.2M
Rank #2 / 73
67.8%
Facility 67.8%
CT AVG 42.4%
Rank #37 / 73
75257
Chelsea Place Care Center LLC
NH
HC
MC
PC
Hartford (West End)
234
Facility 234
CT AVG 111
Rank #8 / 123
85.5%
Facility 85.5%
CT AVG 84%
Rank #45 / 72
+2%
3.69
Facility 3.69
CT AVG 3.97
Rank #36 / 67
--35%-7%
$39.5k
Facility $39.5k
CT AVG $43.8k
Rank #58 / 69
49
Facility 49
CT AVG 32.0
Rank #62 / 69
4.5
Facility 4.5
CT AVG 5.8
Rank #19 / 69
-199-
82
Facility 82
CT AVG 47
Rank #33 / 264
Solomon Melamed
$22.7M
Facility $22.7M
CT AVG $19.0M
Rank #37 / 73
$15.0M
Facility $15.0M
CT AVG $7.2M
Rank #14 / 73
66.3%
Facility 66.3%
CT AVG 42.4%
Rank #7 / 73
75299
Hughes Health and Rehabilitation -
NH
AL
West Hartford
170
Facility 170
CT AVG 111
Rank #18 / 123
--------------
68
Facility 68
CT AVG 47
Rank #66 / 264
$12.9M
Facility $12.9M
CT AVG $19.0M
Rank #49 / 73
$8.5M
Facility $8.5M
CT AVG $7.2M
Rank #47 / 73
65.6%
Facility 65.6%
CT AVG 42.4%
Rank #18 / 73
75082

Financial Assistance for
Nursing Home in Connecticut

West Hartford Health and Rehabilitation is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about West Hartford Health and Rehabilitation

What neighborhood is West Hartford Health and Rehabilitation in?

West Hartford Health and Rehabilitation is in the Fernridge Place neighborhood of West Hartford.

What languages are spoken at West Hartford Health and Rehabilitation?

The team at West Hartford Health and Rehabilitation speaks Creole, French, Haitian, Italian, Jamaican, Portuguese, Russian, and Spanish.

Is West Hartford Health and Rehabilitation in a walkable area?

West Hartford Health and Rehabilitation has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of West Hartford Health and Rehabilitation?

According to CT state health department records, West Hartford Health and Rehabilitation's license number is 1057C.

When does West Hartford Health and Rehabilitation's license expire?

According to CT state health department records, West Hartford Health and Rehabilitation's license expires on June 30, 2027.

What is the occupancy rate at West Hartford Health and Rehabilitation?

West Hartford Health and Rehabilitation's occupancy is 81%.

Are there photos of West Hartford Health and Rehabilitation?

Yes — there are 34 photos of West Hartford Health and Rehabilitation in the photo gallery on this page.

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