Inspection Reports for
Bear Creek Healthcare LLC

322 West Collin Raye Drive, De Queen, AR 71832, AR, 71832

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 8.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

63% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024

Inspection Report

Routine
Deficiencies: 3 Date: Oct 17, 2024

Visit Reason
The inspection was conducted to assess compliance with care plan updates, physician order accuracy, and food preparation standards at Bear Creek Healthcare LLC.

Findings
The facility failed to update care plans to include interventions for incidents involving multiple residents, did not follow physician orders accurately for one resident, and did not adhere to recipes for pureed foods, compromising nutritional value and flavor.

Deficiencies (3)
Failure to update care plans to include interventions for incidents involving Residents #16, #18, and #27.
Failure to ensure physician orders were followed as written on telephone order for Resident #27.
Failure to follow recipe for pureed foods, using water instead of broth, milk, or gravy, reducing nutritional value for Residents #8, #9, #25, and #38.
Report Facts
Residents affected: 3 Residents affected: 1 Residents affected: 4 Incident dates: 3 Physician telephone order date: Sep 12, 2024 Physician order signature date: Oct 3, 2024 Water used for pureed food thinning: 3 Water used for pureed food thinning: 2

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Stated facility lacked policies for care plans and physician orders; confirmed care plans should be updated within 24 hours; confirmed physician order discrepancies.
MDS CoordinatorMDS CoordinatorConfirmed care plans were not updated for incidents and interventions; explained staff communication and documentation processes.
RNRegistered NurseAcknowledged misunderstanding about responsibility for care planning incidents/accidents.
LPNLicensed Practical NurseConfirmed telephone order for anti-anxiety medication was not clarified or reviewed.
Dietary SupervisorDietary Supervisor (DS)Confirmed water should not be used to thin pureed foods and explained impact on nutrition and flavor.

Inspection Report

Routine
Deficiencies: 4 Date: Jun 6, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident assessments, respiratory care, food safety, infection prevention, and other care standards at Bear Creek Healthcare LLC.

Findings
The facility was found deficient in accurately documenting resident assessments, administering oxygen at physician-ordered rates, maintaining food safety and hygiene standards in the kitchen, and performing proper hand hygiene during peri care. These deficiencies had the potential to affect multiple residents with minimal harm.

Deficiencies (4)
Failed to ensure the minimum data set (MDS) accurately reflected the preadmission screening and assessment resident record (PASRR) for serious mental illness or intellectual disability for Resident #24.
Failed to ensure oxygen was administered at the physician ordered rate for Resident #156, observed receiving 3.5 liters instead of 2 liters nasal cannula.
Failed to ensure food safety practices including proper storage of seasonings, hand hygiene by dietary staff, removal of expired food, maintaining cold food temperatures at or below 41°F, and pest control in the kitchen.
Failed to ensure proper hand hygiene was performed during peri care for Resident #11, risking cross contamination and infection.
Report Facts
Residents affected: 6 Residents affected: 2 Residents affected: 52 Residents affected: 4 Temperature: 60

Employees mentioned
NameTitleContext
LPN #3Licensed Practical NurseConfirmed oxygen should be administered at 2 liters and described monitoring procedures
LPN #4Licensed Practical NurseConfirmed importance of correct oxygen rate to prevent harm
Director of NursingDirector of Nursing (DON)Confirmed nursing responsibility for monitoring oxygen rates and standard care practices for peri care
CNA #4Certified Nursing AssistantObserved performing peri care without proper hand hygiene
Dietary ManagerDietary ManagerProvided hand hygiene policy and commented on expired food and pest control
Dietary SupervisorDietary SupervisorResponded to questions about food items and pest control
Dietary [NAME] (DC) #1Dietary CookObserved handling food without washing hands and contaminating food items
Dietary Aide (DA) #1Dietary AideChecked cold food temperatures
DA #2Dietary AideObserved handling clean equipment improperly without hand hygiene
Assistant AdministratorAssistant AdministratorProvided policies and confirmed absence of peri care policy
MDS nurseMDS NurseReviewed Resident #24's chart and confirmed PASRR coding errors

Inspection Report

Routine
Deficiencies: 10 Date: Dec 21, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident dignity, medication administration, discharge planning, personal care, infection control, food safety, and call light functionality in the nursing home.

Findings
The facility was found deficient in multiple areas including failure to ensure resident dignity during feeding, improper medication administration and documentation, inadequate discharge planning, insufficient personal hygiene assistance, unsafe medication storage, food storage and labeling issues, lack of infection control practices especially in the locked unit, and non-functional call light systems for residents.

Deficiencies (10)
Failed to ensure staff did not stand over residents while assisting with eating and meal trays were improperly handled, affecting resident dignity.
Failed to ensure interdisciplinary team assessment and care planning for resident self-administration of liquid mouthwash medication.
Failed to maintain privacy during PEG tube flushing for a resident.
Failed to conduct discharge planning and provide discharge summary documentation for a discharged resident.
Failed to provide necessary personal hygiene care, resulting in dirty and jagged fingernails for a resident.
Failed to maintain medication error rate below 5%, including improper administration of blood pressure medication against parameters.
Failed to ensure medication (Biotene mouthwash) was not left at bedside for self-administration without proper care planning and safety assessment.
Failed to ensure foods in freezers were properly dated, sealed, and stored, and improper handling of food serving by staff.
Failed to ensure residents in the locked unit washed hands after placing hands in open trash can and lacked a water management plan for Legionella.
Failed to ensure call lights were in good working order for a resident, compromising resident safety and ability to summon help.
Report Facts
Medication error rate: 5.13 Residents affected by food storage issue: 53 Residents affected by infection control issue: 54 Residents sampled for call light issue: 5

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding feeding practices, medication administration, discharge planning, infection control, and call light issues.
Licensed Practical Nurse #2LPNObserved administering medication and interviewed regarding medication administration and self-administration practices.
Certified Nursing Assistant #5CNAObserved feeding residents and interviewed regarding personal hygiene care.
Certified Nursing Assistant #6CNAObserved handling food serving and interviewed regarding infection control practices.
Dietary ManagerDietary Manager (DM)Interviewed regarding food storage and labeling practices.
Maintenance SupervisorMaintenance Supervisor (MS)Interviewed regarding Legionella policy and water management.
Certified Nursing Assistant #4CNAInterviewed regarding call light system and resident safety.

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