Inspection Reports for
Belmont Village Senior Living La Jolla

3880 Nobel Dr, La Jolla, CA 92122, United States, CA, 92122

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 5.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

30% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

12 9 6 3 0
2019
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 89% occupied

Based on a March 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

0% 30% 60% 90% 120% Oct 2022 Jul 2024 Mar 2025 Oct 2025 Jan 2026 Mar 2026

Inspection Report

Complaint Investigation
Census: 195 Capacity: 220 Deficiencies: 1 Date: Mar 18, 2026

Visit Reason
The visit was an unannounced case management inspection conducted in response to self-reported incident reports involving medication errors on 12/20/2025, 01/17/2026, and 03/09/2026.

Complaint Details
The visit was triggered by self-reported incident reports involving medication errors. No adverse reactions were observed or reported. One deficiency was cited.
Findings
The facility was found to have medication administration errors where residents were given a second dose of the same medication within the same day without proper documentation. No adverse reactions were reported. One Type B deficiency was cited related to medication administration procedures.

Deficiencies (1)
Failure to ensure medications were given according to physician's directions, resulting in medication errors for 2 out of 195 residents.
Report Facts
Deficiencies cited: 1 Residents involved: 2 Incident report dates: 3

Employees mentioned
NameTitleContext
Catherine TombocDirector of Resident CareMet during inspection and exit interview
Janet NgalloLicensing Program AnalystConducted the inspection visit
Lizzette TellezLicensing Program ManagerNamed in report

Inspection Report

Complaint Investigation
Census: 193 Capacity: 220 Deficiencies: 0 Date: Feb 25, 2026

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-04-04 regarding neglect resulting in a resident sustaining unexplained injuries and staff overdosing a resident.

Complaint Details
The complaint alleged neglect causing unexplained injuries to a resident and staff overdosing a resident. The investigation was unannounced and included interviews and records review. The allegations were found to be unsubstantiated based on the evidence.
Findings
The investigation found no evidence to substantiate the allegations. Interviews and records review indicated that the resident's injuries were consistent with their medical condition, behaviors, and fall history, and medication administration was appropriate under hospice orders.

Report Facts
Capacity: 220 Census: 193

Employees mentioned
NameTitleContext
Janet NgalloLicensing Program AnalystConducted the complaint investigation visit and delivered findings
James ArpExecutive DirectorMet with Licensing Program Analyst during the investigation and received report

Inspection Report

Follow-Up
Census: 181 Capacity: 220 Deficiencies: 0 Date: Jan 6, 2026

Visit Reason
The visit was an unannounced case management follow-up related to the death of a resident, conducted to review the incident reported to Community Care Licensing.

Findings
The facility acted appropriately and complied with applicable regulations regarding the resident's death. No deficiencies were cited during this visit.

Report Facts
Resident age: 89 Date of resident assessment: Mar 26, 2025 Date of resident fall: Dec 26, 2025 Date of resident death: Dec 30, 2025

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during visit
Catherine TombocDirector of Resident CareMet with Licensing Program Analyst during visit and received report copy
Renita HallLicensing Program AnalystConducted the unannounced case management visit
Sabel MartinezLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 187 Capacity: 220 Deficiencies: 2 Date: Dec 18, 2025

Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident where Resident #1 eloped from the facility during the night, resulting in injury and hospitalization.

Complaint Details
The visit was triggered by a complaint incident report received on 2025-12-05 regarding Resident #1 eloping from the facility, sustaining a head laceration treated at the hospital. The complaint was substantiated with a Type A deficiency cited.
Findings
The facility failed to ensure Resident #1 was unable to leave unassisted, resulting in elopement and injury, constituting a Type A deficiency. A Technical Violation was also cited for an accessible body of water posing a risk to residents requiring supervision.

Deficiencies (2)
Facility failed to meet the needs of Resident #1 to ensure they did not leave the facility unassisted, resulting in elopement causing serious bodily injury.
Technical Violation due to an accessible body of water in the outdoor patio area posing risks to residents requiring additional supervision.
Report Facts
Civil Penalty: 500 Residents in care: 187 Facility capacity: 220 Deficiencies cited: 1 Technical Violations: 1

Employees mentioned
NameTitleContext
James ArpExecutive DirectorNamed in relation to the incident report and exit interview.
Arian GolbakhshLicensing Program AnalystConducted the inspection and authored the report.
Sabel MartinezLicensing Program ManagerNamed as Licensing Program Manager overseeing the inspection.

Inspection Report

Complaint Investigation
Census: 187 Capacity: 220 Deficiencies: 1 Date: Dec 18, 2025

Visit Reason
The inspection was an unannounced complaint investigation triggered by a complaint alleging lack of supervision resulting in a resident elopement.

Complaint Details
The complaint alleged that resident R1, who required 1:1 supervision, eloped from the facility due to lack of supervision. The investigation included an unannounced visit, records review, and interviews. The allegation was substantiated. A Zero Tolerance Violation civil penalty of $500 was assessed.
Findings
The investigation substantiated the allegation that a resident (R1) eloped due to lack of required supervision, posing an immediate health and safety risk. The facility failed to ensure R1 was supervised as needed, resulting in a Zero Tolerance Violation and a civil penalty.

Deficiencies (1)
Licensee did not ensure R1 was supervised as needed, resulting in elopement and posing an immediate health and safety risk to 1 out of 187 residents.
Report Facts
Civil Penalty Amount: 500 Resident Census: 187 Total Capacity: 220 Deficiency Count: 1 Plan of Correction Due Date: 1

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during investigation and participated in exit interview.
Arian GolbakhshLicensing Program AnalystConducted the complaint investigation and authored the report.
Sabel MartinezSupervisorNamed as supervisor overseeing the investigation.

Inspection Report

Complaint Investigation
Census: 186 Capacity: 220 Deficiencies: 0 Date: Nov 21, 2025

Visit Reason
An unannounced complaint investigation was conducted following allegations that staff did not respond timely to residents' calls for assistance, failed to meet residents' incontinence needs, did not prevent a resident from developing pressure injuries, and unlawfully evicted a resident.

Complaint Details
The complaint involved allegations regarding delayed staff response to calls, unmet incontinence needs, failure to prevent pressure injuries, and unlawful eviction of resident R1. The investigation included interviews, records review, and unannounced visits. The allegations were found unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found insufficient evidence to substantiate the allegations. The facility followed proper eviction procedures, and staff assisted with pressure injury care. While some delays in call response were noted, they were generally brief and corroborated by staff and outside sources. The allegations were determined to be unsubstantiated.

Report Facts
Resident call button usage: 10 Resident call button usage: 15 Call response time: 25 Call response time: 2 Facility capacity: 220 Facility census: 186 Staff statements: 10

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet during investigation and named in eviction and complaint findings
Arian GolbakhshLicensing Program AnalystConducted the complaint investigation
Sabel MartinezSupervisorSupervisor overseeing the investigation

Inspection Report

Census: 182 Capacity: 220 Deficiencies: 0 Date: Oct 8, 2025

Visit Reason
Licensing Program Analyst conducted an unannounced Case Management visit to offer an Amended Report for a complaint visit conducted on 2025-08-08.

Findings
During the visit, the Licensing Program Analyst obtained the Executive Director's signature on the amended report and provided a copy of the amended report. An exit interview was conducted and the Licensee/Appeal Rights were provided.

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during the visit and signed the amended report.
Donetta JohnsonAssistant Executive DirectorMet with Licensing Program Analyst during the visit.
Arian GolbakhshLicensing Program AnalystConducted the unannounced Case Management visit.
Sabel MartinezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Complaint Investigation
Census: 182 Capacity: 220 Deficiencies: 0 Date: Oct 8, 2025

Visit Reason
The inspection was an unannounced Case Management visit to follow up on an incident reported to Community Care Licensing involving a resident fall with injuries.

Complaint Details
The visit was triggered by an incident report received on 2025-08-06 regarding a resident fall on 2025-07-20 resulting in multiple fractures and hospitalization. The facility notified the resident's Responsible Party and Primary Care Physician and responded appropriately.
Findings
No deficiencies were cited during the visit as the facility responded accordingly and appropriately to the incident. The resident involved had since passed away, so a health and safety visit with the resident could not be conducted.

Report Facts
Incident report date: Aug 6, 2025 Incident date: Jul 20, 2025

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during the visit and involved in consultation
Donetta JohnsonAssistant Executive DirectorMet with Licensing Program Analyst during the visit
Arian GolbakhshLicensing Program AnalystConducted the unannounced Case Management visit
Sabel MartinezLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Aug 6, 2025

Visit Reason
The inspection was conducted as a comprehensive annual survey to assess compliance with federal regulations regarding resident care, pharmaceutical services, food safety, and infection control at The Springs at Pacific Regent nursing home.

Findings
The facility was found deficient in developing baseline care plans for residents' immediate needs, reconciling controlled medication records, maintaining safe and sanitary food handling practices, and following proper infection prevention and control protocols during wound care.

Deficiencies (4)
F 0655: The facility failed to develop a baseline care plan including person-centered mealtime assistance for Resident 86 within 48 hours of admission, resulting in repeated resident requests for help.
F 0755: The facility failed to reconcile Medication Administration Records and Controlled Medication Count Sheets for Residents 91 and 61, risking inaccurate pain medication administration or diversion.
F 0812: The facility failed to procure food from approved sources and maintain sanitary food storage and preparation, including spoiled produce mixed with unspoiled items, dirty utensils, and improper food temperature monitoring.
F 0880: The facility failed to follow proper hand hygiene during wound care for Resident 51, increasing the risk of infection due to multiple glove changes without hand washing.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: Some Residents affected: 1

Inspection Report

Annual Inspection
Census: 171 Capacity: 220 Deficiencies: 0 Date: Jul 25, 2025

Visit Reason
An unannounced, required annual inspection was conducted to evaluate compliance with licensing requirements and facility conditions.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All safety measures, equipment, and resident care practices were compliant with regulations.

Report Facts
Hot water temperature readings: 106.6 Hot water temperature readings: 105.2 Hot water temperature readings: 105 Hot water temperature readings: 105 Hot water temperature readings: 108.6 Hot water temperature readings: 105.2 Hot water temperature readings: 106.5 Perishable food supply: 2 Non-perishable food supply: 7 Facility capacity: 220 Resident census: 171 Fire extinguisher service interval: 12 Most recent emergency drill date: Jun 26, 2025

Employees mentioned
NameTitleContext
Donetta JohnsonAssociate Executive DirectorMet with during inspection and exit interview
John MillerBuilding ManagerAccompanied LPA during inspection and interviewed
Arian GolbakhshLicensing Program AnalystConducted the inspection

Inspection Report

Complaint Investigation
Census: 166 Capacity: 220 Deficiencies: 1 Date: May 22, 2025

Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to Community Care Licensing involving a medication error where a resident was given another resident's medications.

Complaint Details
The visit was triggered by a complaint regarding a medication error where Staff #1 administered another resident's medications to Resident #1. The incident was substantiated as a deficiency.
Findings
A deficiency was cited for failure to ensure proper medication administration procedures, resulting in a medication error posing a potential health and safety risk to one resident. The resident was assessed and cleared by medical personnel after the incident.

Deficiencies (1)
Licensee did not ensure proper medication administration procedures, resulting in a medication error posing a potential health and safety risk to 1 out of 166 residents in care.
Report Facts
Residents in care: 166 Total capacity: 220 Deficiency count: 1

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during inspection and named in consultation
Donetta JohnsonAssistant Executive DirectorMet with Licensing Program Analyst during inspection and named in consultation
Arian GolbakhshLicensing Program AnalystConducted the unannounced Case Management visit
Jennifer LottLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Census: 155 Capacity: 220 Deficiencies: 0 Date: Mar 13, 2025

Visit Reason
Licensing Program Analyst conducted a case management visit to obtain signatures and deliver an amended 9099D form.

Findings
During the visit, signatures were secured and an amended 9099D form was delivered. An exit interview was conducted and relevant documents were provided via email.

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet during the visit and participated in the exit interview.
Donnie JohnsonAssistant Executive DirectorMet during the visit and participated in the exit interview.
Sabel MartinezLicensing Program AnalystConducted the case management visit and secured signatures.

Inspection Report

Complaint Investigation
Census: 153 Capacity: 220 Deficiencies: 1 Date: Feb 28, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff did not provide one-on-one care as agreed, neglect resulting in serious bodily injury, delayed medical care, and failure to meet resident toileting needs.

Complaint Details
The complaint investigation was substantiated for failure to provide one-on-one care as agreed. Other allegations including neglect causing serious bodily injury, delayed medical care, and failure to meet toileting needs were unsubstantiated. The resident involved was a 100-year-old male who declined further medical evaluation despite staff and EMS recommendations.
Findings
The investigation substantiated that the facility did not ensure one-on-one care was provided as agreed, posing potential health and safety risks. However, allegations of neglect resulting in serious bodily injury, delayed medical care, and unmet toileting needs were unsubstantiated based on evidence and interviews. A plan of correction was formulated with the Executive Director.

Deficiencies (1)
Failure to ensure one on one care was provided to residents as agreed, posing a potential health, safety, and personal rights risk.
Report Facts
Capacity: 220 Census: 153 Deficiencies cited: 1 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
James ArpExecutive DirectorNamed in relation to findings and plan of correction
Sabel MartinezLicensing Program AnalystConducted the complaint investigation and delivered findings
Lizzette TellezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 153 Capacity: 220 Deficiencies: 0 Date: Jan 29, 2025

Visit Reason
The visit was conducted in response to an LIC624A Death Report self-submitted by the licensee to the CCLD San Diego Regional Office on 2025-01-28.

Complaint Details
The visit was triggered by a death report involving Resident #1. The licensing analyst conducted a facility tour, interviews, and collected records including a death certificate. No deficiencies were found.
Findings
No immediate health and safety concerns were observed during the visit, and no deficiencies were cited.

Report Facts
Capacity: 220 Census: 153

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with during the visit and discussed the purpose of the visit
Cat TombocNursing DirectorAssisted the Licensing Program Analyst during the visit
Donnie JohnsonAssistant Executive DirectorAssisted the Licensing Program Analyst during the visit and participated in the exit interview
Sabel MartinezLicensing Program AnalystConducted the unannounced Case Management - Incident visit

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Sep 5, 2024

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to provide necessary wound care and treatment to a resident with a recent right below-the-knee amputation.

Complaint Details
The complaint investigation found substantiated failure to provide wound care for Resident 1, who tested positive for COVID-19 and missed scheduled wound treatments. The facility acknowledged treatment omissions and lack of progress notes during the isolation period.
Findings
The facility failed to provide daily wound treatments as ordered for Resident 1, who had a surgical wound from a right below-the-knee amputation. This failure placed the resident at risk for poor wound healing and infection, with documentation and treatment gaps noted during the COVID-19 isolation period.

Deficiencies (1)
F 0684: The facility failed to provide appropriate treatment and care according to orders for Resident 1's surgical wound. Daily dressing changes were not performed as ordered, increasing risk of infection and poor wound healing.
Report Facts
Deficiencies cited: 1

Inspection Report

Annual Inspection
Census: 130 Capacity: 220 Deficiencies: 0 Date: Jul 31, 2024

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing regulations and facility standards.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited during the inspection. Resident rooms and safety systems were operational, and adequate supplies and food storage were confirmed.

Report Facts
Licensed capacity: 220 Current census: 130 Bedridden resident allowance: 100 Hospice waiver capacity: 20 Perishable food supply: 2 Non-perishable food supply: 7

Employees mentioned
NameTitleContext
Cat TombocDirector of Resident Care ServicesMet with during inspection and exit interview
Sabel MartinezLicensing Program AnalystConducted the inspection

Inspection Report

Routine
Deficiencies: 2 Date: Jul 11, 2024

Visit Reason
The inspection was conducted to evaluate the facility's infection prevention and control program, specifically regarding timely reporting of COVID-19 outbreaks and annual review of infection control policies during a COVID-19 outbreak.

Findings
The facility failed to report a COVID-19 outbreak to local/state public health officials in a timely manner and did not review infection control policies and procedures annually during the outbreak. These failures increased the risk of healthcare-associated infections for staff, residents, and visitors.

Deficiencies (2)
F 0880: The facility failed to report COVID-19 outbreaks to local/state public health officials in a timely manner, delaying reporting from June 21 to June 25, 2024. The infection preventionist was solely responsible for reporting but was off duty when the outbreak began.
F 0880: The facility did not review infection control policies and procedures on an annual basis during the COVID-19 outbreak, with the infection preventionist unaware of this responsibility. Policies last reviewed in October 2022 were not updated as required.
Report Facts
Residents tested positive for COVID-19: 15 Staff tested positive for COVID-19: 11 Date outbreak began: Jun 21, 2024 Date outbreak was reported: Jun 25, 2024

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 17, 2024

Visit Reason
The inspection was conducted due to a complaint regarding medication administration errors at the facility.

Complaint Details
The complaint was substantiated. The investigation confirmed that the medication was administered incorrectly, and the physician's order was not followed.
Findings
The facility failed to ensure that one medication, Insulin Lispro, was administered according to the physician's order for one resident. The insulin was given via injection instead of the prescribed insulin pump, resulting in the resident's blood sugar dropping below normal levels.

Deficiencies (1)
F0760: The facility failed to ensure one medication was administered per physician's order for one resident. Insulin Lispro was administered via injection instead of the insulin pump, causing the resident's blood sugar to drop below normal.
Report Facts
Insulin dosage: 40 Blood sugar level: 26 Blood sugar level: 24

Employees mentioned
NameTitleContext
LN 1Licensed NurseAdministered insulin incorrectly to Resident 2
LN 3Licensed NurseInterviewed and confirmed medication error
Director of NursingDirector of NursingAcknowledged medication error and physician order not followed

Inspection Report

Routine
Deficiencies: 2 Date: Mar 8, 2024

Visit Reason
The inspection was conducted to evaluate compliance with care planning and fall prevention requirements, including the use and monitoring of bed alarms and post-fall risk evaluations.

Findings
The facility failed to develop and implement person-centered care plans for monitoring bed alarms for three residents, resulting in potential safety risks. Additionally, the facility inaccurately assessed post-fall risk evaluations for one resident, with scores decreasing after falls, increasing the risk of future falls.

Deficiencies (2)
F 0656: The facility failed to develop and implement care plans addressing monitoring and inspection of bed alarms for three residents, resulting in potential unmonitored alarms and staff unawareness.
F 0689: The facility failed to accurately assess post-fall risk evaluations for one resident, with scores decreasing after falls, increasing the risk for additional falls.
Report Facts
Unwitnessed falls: 9 Fall Risk Evaluation score: 21 Fall Risk Evaluation score: 15 Fall Risk Evaluation score: 13 Fall Risk Evaluation score: 14

Employees mentioned
NameTitleContext
LN 1Licensed NurseInterviewed regarding bed alarm use and fall risk evaluation procedures.
LN 2Licensed NurseInterviewed regarding care plans for bed alarms and fall risk evaluation scoring.
Director of NursingDirector of NursingInterviewed regarding bed alarm care planning and fall risk evaluation accuracy.
Director of Staff DevelopmentDirector of Staff DevelopmentInterviewed regarding fall prevention training for nursing staff.

Inspection Report

Capacity: 220 Deficiencies: 0 Date: Feb 5, 2024

Visit Reason
The visit was an unannounced Case Management - Incident inspection conducted in response to the licensee’s self-reported death of Resident #1 and related incident reports received by the licensing office.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst conducted a brief facility tour, welfare checks on remaining residents, reviewed pertinent records, and interviewed staff with no safety concerns found.

Employees mentioned
NameTitleContext
Amy RodgersLicensing Program AnalystConducted the unannounced Case Management - Incident visit.
Cat TombocResident Service DirectorMet with Licensing Program Analyst during the visit and participated in the exit interview.

Inspection Report

Deficiencies: 0 Date: Jan 5, 2024

Visit Reason
The document is a statement of deficiencies and plan of correction for The Springs at Pacific Regent nursing home, documenting the results of a regulatory survey completed on January 5, 2024.

Findings
No health deficiencies were found during the survey.

Inspection Report

Census: 105 Capacity: 220 Deficiencies: 0 Date: Aug 30, 2023

Visit Reason
The visit was conducted in response to an LIC624 Incident Report regarding a client who eloped from the facility on 08/24/2023 and returned unharmed the same day.

Findings
No deficiencies were cited or observed during the visit. Staff followed the written Absentee Notification Plan for the client, and the client was determined by a physician to be unable to safely leave the facility unassisted.

Report Facts
Facility capacity: 220 Census: 105

Employees mentioned
NameTitleContext
James ArpExecutive DirectorMet with Licensing Program Analyst during the visit
Cat TombocDirector of Resident CareInterviewed during the visit and received exit interview
Alyssa RamirezLicensing Program AnalystConducted the unannounced Case Management - Incident visit

Inspection Report

Annual Inspection
Deficiencies: 6 Date: Aug 25, 2023

Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including failure to ensure physician acknowledgment of POLST forms, incomplete psychiatric assessments for residents on psychoactive medications, lack of complete care plans, failure to identify unnecessary medications, and unsafe medication administration practices.

Deficiencies (6)
F 0578: The facility failed to ensure 2 of 13 sampled residents' Physician Orders for Life Sustaining Treatment (POLST) were signed by the resident's physician, risking non-adherence to end-of-life wishes.
F 0636: The facility failed to properly assess 1 of 13 sampled residents for a psychiatric diagnosis before prescribing antipsychotic and anti-seizure medications, resulting in medication for a condition the resident did not have.
F 0656: The facility failed to develop a care plan for 1 of 13 sampled residents with an indwelling urinary catheter, risking inappropriate and inconsistent care.
F 0756: The facility failed to ensure the Medication Regime Review identified inappropriate psychoactive medication use for 1 of 13 sampled residents without a psychiatric diagnosis.
F 0757: The facility failed to ensure 1 of 13 sampled residents was not prescribed Trazodone for a non-FDA approved indication, resulting in unnecessary medication use.
F 0761: The facility failed to ensure medications were administered safely for 1 of 13 sampled residents by leaving unattended medications at the bedside without assessment for self-administration.
Report Facts
Residents sampled: 13 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jun 2, 2023

Visit Reason
The inspection was conducted due to a complaint regarding failure to notify residents or their representatives about bed hold rights upon hospital transfer and failure to develop and implement a care plan addressing a resident's behavior.

Complaint Details
The complaint investigation found substantiated issues related to failure to notify about bed hold rights and failure to develop a care plan for a resident's behavioral needs.
Findings
The facility failed to notify the resident or representative about bed hold rights upon hospital transfer for one of four residents reviewed. Additionally, the facility failed to develop and implement a care plan addressing the behavioral needs of one resident, which could affect care delivery.

Deficiencies (2)
F 0625: The facility failed to notify the resident or resident's representative in writing about bed hold rights upon transfer to a hospital for one of four residents reviewed.
F 0656: The facility failed to develop and implement a complete care plan addressing a resident's behavior for one of one resident reviewed, potentially affecting care delivery.
Report Facts
Residents reviewed for bed hold: 4 Residents affected: 1 Residents reviewed for care planning: 1

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 22, 2023

Visit Reason
The inspection was conducted due to a complaint alleging inappropriate handling during bedside care for a resident by a Certified Nurse Assistant.

Complaint Details
The complaint involved Resident 1 feeling uncomfortable with care provided by CNA 1, including use of a washcloth that was not warm enough and improper technique during peri care. The complaint was substantiated by interviews and record review.
Findings
The facility failed to develop and implement a care plan addressing the resident's allegation of inappropriate care by a CNA. This failure had the potential for the resident to continue not receiving appropriate care and interventions.

Deficiencies (1)
F 0656: The facility failed to develop and implement a complete care plan that meets all the resident's needs, with measurable timetables and actions, regarding an allegation of inappropriate handling during bedside care for one resident.

Employees mentioned
NameTitleContext
Assistant Director of NursingInterviewed regarding absence of care plan addressing the complaint.
Director of NursesStated care plans were needed to cover all resident needs pertaining to the situation.
AdministratorInterviewed about Resident 1's complaint regarding CNA care.
Manager of the DayInterviewed about Resident 1's discomfort with CNA care.

Inspection Report

Complaint Investigation
Census: 95 Capacity: 220 Deficiencies: 0 Date: Apr 21, 2023

Visit Reason
The visit was conducted in response to an LIC624 Unusual Incident/Injury Report involving Resident #1, which was self-submitted by the licensee to the CCLD San Diego Regional Office on 12/08/2023.

Complaint Details
The visit was complaint-related, triggered by an unusual incident/injury report involving Resident #1. No deficiencies were found during the investigation.
Findings
During the unannounced Case Management visit, no deficiencies were identified or cited. The Licensing Program Analyst toured the facility, interviewed the resident and relevant staff, and collected pertinent records.

Employees mentioned
NameTitleContext
Zachary StriplinDirector of Resident Care ServicesMet with Licensing Program Analyst and participated in exit interview.

Inspection Report

Complaint Investigation
Census: 95 Capacity: 220 Deficiencies: 0 Date: Apr 21, 2023

Visit Reason
The visit was conducted in response to an LIC624 Incident Report and an LIC624A Death Report involving Resident #1, related to an unwitnessed fall and subsequent death.

Complaint Details
The visit was complaint-related, triggered by incident and death reports submitted by the licensee. The complaint was not substantiated as no deficiencies were found.
Findings
The investigation found that Resident #1's cause of death was hypertensive and atherosclerotic cardiovascular disease, with no indication that the fall contributed to the death. Staff responded timely and arranged medical care appropriately. No deficiencies were identified or cited.

Report Facts
Facility capacity: 220 Census: 95

Employees mentioned
NameTitleContext
Zachary StriplinDirector of Resident Care ServicesMet with Licensing Program Analyst and participated in exit interview

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Mar 29, 2023

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to ensure a safe and orderly discharge for Resident 1, who was discharged to a facility that was unaware of his arrival and had no bed available.

Complaint Details
The complaint investigation found that Resident 1 was discharged to a Veterans Assisted Living Facility without verification that a bed was available. The resident was left without a safe place to stay, and Adult Protective Services and the physician were notified after the issue was discovered. The discharge was deemed unsafe and disorganized.
Findings
The facility failed to ensure a safe discharge for Resident 1, resulting in no continuum of care and the resident having no place to sleep upon arrival at the receiving facility. Documentation and communication failures were noted, including lack of verification with the receiving facility and incomplete discharge documentation.

Deficiencies (1)
F 0624: The facility failed to prepare residents for a safe transfer or discharge. Resident 1 was discharged without confirmation that the receiving facility had a bed available, resulting in no safe place for the resident upon arrival.

Employees mentioned
NameTitleContext
Licensed Nurse 1Licensed NurseNamed in discharge documentation and interview regarding Resident 1's discharge process.
Social Services DirectorSocial Services DirectorInterviewed regarding discharge planning and communication failures for Resident 1.
Director of NursingDirector of NursingInterviewed about expectations for discharge documentation and verification.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Feb 19, 2023

Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to ensure licensed nurses performed ongoing skin assessments to prevent pressure ulcers in residents.

Complaint Details
The complaint investigation found that licensed nurses did not perform weekly skin assessments as required, resulting in delayed identification and treatment of a pressure ulcer for Resident 1. The deficiency was substantiated with documentation and interviews.
Findings
The facility failed to perform weekly skin assessments for Resident 1, who developed an unstageable pressure ulcer. Licensed nurses missed multiple opportunities to assess the resident's skin, contrary to facility policy requiring weekly assessments.

Deficiencies (1)
F 0686: The facility failed to provide appropriate pressure ulcer care and prevent new ulcers from developing. Licensed nurses missed three out of six opportunities to perform skin assessments on Resident 1, contributing to delayed care of an unstageable pressure ulcer.
Report Facts
Pressure ulcer measurements: 69.7 Pressure ulcer measurements: 7 Pressure ulcer measurements: 9.3 Pressure ulcer measurements: 8.4 Pressure ulcer measurements: 0.1

Inspection Report

Original Licensing
Census: 51 Capacity: 220 Deficiencies: 0 Date: Oct 6, 2022

Visit Reason
An unannounced Post-Licensing Visit was conducted to review the facility file, tour the facility, observe residents, and evaluate the implementation of the COVID-19 Mitigation Plan including disinfection, testing, vaccination, screening protocols, and PPE use.

Findings
No deficiencies were cited during this visit. Technical assistance was provided regarding infection control measures and COVID-19 protocols.

Employees mentioned
NameTitleContext
Zachary StriplingDirector of Residential Care ServicesMet with Licensing Program Analyst during the visit and participated in exit interview.
Sabel MartinezLicensing Program AnalystConducted the unannounced Post-Licensing Visit and evaluation.

Inspection Report

Original Licensing
Capacity: 220 Deficiencies: 0 Date: Jul 21, 2022

Visit Reason
A scheduled pre-licensing inspection was conducted to observe the physical plant for compliance and conduct a Component III inspection, including verification of compliance with statutes, regulations, and infection control practices.

Findings
The facility was found to be compliant with physical plant requirements, infection control practices, and safety measures. Medication rooms, medication carts, and pool area were locked and inaccessible to residents. The facility is ready to be licensed pending management approval.

Report Facts
Total licensed capacity: 220 Non-ambulatory residents allowed: 120 Bedridden residents allowed: 100 Current census: 0 Food supply: 2 Food supply: 7

Employees mentioned
NameTitleContext
James ArpSenior Executive DirectorMet during inspection and discussed continuing operation requirements
Douglas ArmstrongSenior Vice PresidentMet during inspection and discussed continuing operation requirements
Zachary StriplinDirector of Resident Care ServicesMet during inspection
John MillerBuilding EngineerMet during inspection
Sabel MartinezLicensing Program AnalystConducted the pre-licensing inspection

Inspection Report

Original Licensing
Capacity: 220 Deficiencies: 0 Date: Apr 20, 2022

Visit Reason
Initial licensing evaluation for a new construction Residential Care Facility for the Elderly to assess readiness and compliance with California Code Title 22 regulations.

Findings
The applicant and administrator participated in a telephone interview confirming understanding of licensing requirements, policies, staffing, emergency preparedness, and complaint reporting. No clients were in care at the time of the evaluation.

Employees mentioned
NameTitleContext
James ArpAdministratorApplicant/administrator participating in licensing evaluation and interview.
Robert Douglas ArmstrongParticipant in licensing evaluation interview.
Bethany HunterLicensing EvaluatorConducted licensing evaluation.
Jude De La ConcepcionSupervisorSupervisor overseeing licensing evaluation.

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Feb 14, 2019

Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in maintaining resident room temperatures, addressing resident grievances promptly, following physician medication orders, and verifying meal tray accuracy before serving. These deficiencies posed potential risks to resident safety, dignity, and health.

Deficiencies (4)
F 0584: The facility did not maintain the temperature range of a resident's room between 71°F and 81°F, exposing a resident to cold temperatures. The facility lacked a policy on resident room temperatures.
F 0585: The facility failed to ensure residents' reported concerns were acted upon promptly for three consecutive resident council meetings. This affected residents' dignity and quality of life.
F 0755: The facility did not follow a physician's order on medication dosing for one resident, resulting in exceeding the maximum daily acetaminophen dose of 3,000 mg. The computer system did not warn staff of the overdose risk.
F 0800: The facility failed to verify the accuracy of meal trays prior to serving during one of four meal observations, risking residents receiving incorrect diet and food consistency.
Report Facts
Acetaminophen dosage: 3412.5 Staff attendance: 25 Staff attendance: 1

Employees mentioned
NameTitleContext
LN 1Licensed NurseInterviewed regarding medication administration and acetaminophen dosing
LN 2Licensed NurseInterviewed regarding medication administration and acetaminophen dosing
LN 3Licensed NurseInterviewed regarding medication administration and acetaminophen dosing
CNA 1Certified Nursing AssistantInterviewed about resident complaints of cold temperature and thermostat adjustments
CNA 6Certified Nursing AssistantInterviewed about in-service attendance
CNA 7Certified Nursing AssistantInterviewed about meal tray checking procedures
CNA 8Certified Nursing AssistantInterviewed about meal tray checking procedures
CNA 9Certified Nursing AssistantInterviewed about meal tray checking procedures
DONDirector of NursingInterviewed regarding medication administration system and meal tray checking
DSDDirector of Staff DevelopmentInterviewed regarding in-service attendance documentation
ADMAdministratorInterviewed regarding resident call light concerns and grievance documentation
ACTSActivity StaffInterviewed regarding resident council and grievances

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