Benchmark Senior Living at Forge Hill in Franklin, Massachusetts is a premier destination for assisted senior living. Offering a range of care options, including respite care and mind and memory care, this community is committed to providing exceptional support and services to its residents. With a strong emphasis on meeting assisted living guidelines, Benchmark Senior Living at Forge Hill ensures that every aspect of care adheres to the highest standards. The community’s commitment to memory care is reflected in their positive memory care reviews, as families appreciate the exceptional care and attention their loved ones receive.
From spacious common areas and beautifully landscaped gardens to a well-equipped wellness center and engaging social activities, every aspect of the community is designed to promote a vibrant and fulfilling lifestyle. When it comes to assisted senior living, Benchmark Senior Living at Forge Hill sets the standard for excellence. With personalized care plans, compassionate caregivers, and a commitment to fostering independence and well-being, they provide a supportive and empowering environment for seniors.
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What families are saying
Overall quality of life and resident wellbeing
The staff at Forge Hill are consistently praised for their exceptional care, compassion, and professionalism. Multiple reviews highlight how the staff go above and beyond in treating residents and their families with respect, making them feel like part of a family, and showing genuine dedication to residents' well-being.
Quality of lifeCommunityCare & staff
Quality of care and staff professionalism
Forge Hill is effective in managing complex transitions and medical needs. Reviews indicate that the staff are competent in handling residents with complicated health issues and are proactive in seeking external assistance when necessary, ensuring comprehensive care for residents.
Care & staff
Activities, programs, and daily engagement
The atmosphere at Forge Hill fosters a sense of community and belonging. Reviewers appreciate the welcoming environment, the variety of activities available, and the respectful treatment of personal time, contributing to a positive living experience for residents and their families.
ActivitiesCommunity
Home Information Benchmark Senior Living at Forge Hill
97-bed community
A larger shared setting that may offer more common spaces and organized community services.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
Rated F
Facility & Licensing Details
Primary Contact Main representative or administrator responsible for the community, as listed in Massachusetts licensing records.
Tom Grape, Chairperson/CEO
Date Business Started The date the business reports it began operations.
June 16, 1997
Year Opened Year when this facility first opened.
1999
Business Hours Facility operating hours for visitors and inquiries.
Monday-Friday 9:00am- 5:00pm
Unit Breakdown Breakdown of units by type (e.g., Traditional Units, Special Care Units, Independent Living, Low Income options).
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Types of Care at Benchmark Senior Living at Forge Hill
Assisted Living
Memory Care
Respite Care
Types of Care
Assisted Living
Definition: Residential care for older adults who need help with activities of daily living (ADLs) such as medication management, bathing, dressing and meals.Purpose: Support independence while providing daily assistance and limited medical oversight — a step below nursing home care.Focus: Safety, personal care, social engagement and a community-based lifestyle.Amenities and Services: Often include:
• Recreational activities
• Housekeeping and laundry
• Transportation
• Meal servicesCare Level: 24/7 staff availability with personalized care plans; limited clinical care compared to nursing homes.
Home Care
Home care is a type of care wherein qualified professionals assist with activities of daily living (ADLs), like personal hygiene, meal preparation, and dressing, at home. This type of care provides a wide range of services, including personal care, skilled nursing care, rehabilitation services, and companionship. This is ideal for those looking to stay at home in retirement but needing care and support for ADLs and chronic conditions. Hourly care and live-in care are often provided for flexibility, ensuring older adults receive care tailored to their needs and preferences.
Skilled Nursing
Skilled nursing care is a type of care provided by registered nurses in a medical setting under a physician’s supervision, focusing on intensive medical care and rehabilitation. It is typically provided in hospitals and purposely built skilled nursing communities and healthcare centers, usually aimed at short-term and transitional care.
Nursing Care
Nursing care is usually provided in a nursing home environment by nursing aides and licensed practical nurses. This type of care focuses on helping older adults with activities of daily living (ADLs), like personal hygiene and medication, alongside medical care. Long-term residential care is provided, helping those with complex medical needs, chronic conditions, cognitive, functional, and behavioral issues.
Respite Care
Respite care, also known as short-term stay, allows primary caregivers to rest and have time for themselves by providing care for their loved ones. This type of care is temporary and may range from a few hours to weeks, provided either at home or in a senior care community.
Memory Care
Definition: Specialized residential care for people with memory loss, Alzheimer’s disease or other forms of dementia.Purpose: Provide a safe, structured environment with trained staff and programs tailored to cognitive impairment.Focus: Secure settings, enhanced supervision and routines that support memory and reduce stress.Amenities and Services: Typically include:
• Assistance with ADLs
• Cognitive stimulation and therapeutic activities
• Secure indoor/outdoor spacesCare Level: Staff specially trained in dementia care with higher caregiver-to-resident ratios.
Independent Living
Definition: A living option typically for those 55 and over, including senior housing, retirement homes, and active adult communities.Purpose: Ideal for those seeking to live with peers of the same age without needing support for activities of daily living (ADLs) or medical care.Focus: Emphasizes convenience and recreation, eliminating the hassles of housekeeping and maintenance.Amenities and Services: Offers a variety of amenities, which may include:
• Spa
• Concierge
• Community gathering spacesLuxury Levels: Amenities vary depending on the level of luxury provided by the community.
Hospice Care
Focusing on those with life-limiting conditions or terminal illness, hospice care provides physical, emotional, social, and spiritual support. This type of care aims to ease older adults’ discomfort and pain and does not focus on finding a cure. Typically provided with a multidisciplinary team of doctors, nurses, social workers, and hospice aides, in older adults’ preferred setting, may it be at home, hospital, or senior living community. Hospice care provides care for those with a life expectancy estimated at six months or less.
Nursing Home
This type of retirement option focuses on older adults who require advanced healthcare but do not necessarily require hospital care. Nursing homes often provide a wide range of personal care, health care, and skilled nursing, tailored to older adults’ healthcare needs. This is ideal for those who cannot stay at home due to complex healthcare needs but do not need to be in a hospital setting.
Residential Care
A senior living option that focuses on providing support with activities of daily living, including personal hygiene and medication management. However, unlike assisted living, this type of care provides a smaller and more intimate environment, catering to a smaller number of residents. This is ideal for those needing assistance with daily living without extensive medical care and preferring a smaller setting.
Adult Day Care
This type of care provides curated activities for older adults in a non-residential care setting, promoting holistic well-being with health, social, nutritional, and emotional support. Adult day care promotes social interactions in a supervised manner, allowing family caregivers to rest during the day. This is beneficial in terms of preventing loneliness in older adults and providing additional support for family caregivers.
Palliative Care
This type of care focuses on providing comfort, pain relief, and emotional support for those with serious illness. Unlike hospice care, palliative care provides support at any stage of the illness, even alongside curative treatments. This can be provided at home, in nursing homes, in hospitals, and in other senior living communities.
Continuing Care Retirement Communities (CCRC)
Continuing Care Retirement Community (CCRC) is a type of senior living community that provides a wide range of care options in a residential setting. Also known as a life plan community, CCRC often provides independent living, assisted living, memory care, and skilled nursing, allowing older adults to age in place. Due to its comprehensive care, older adults do not have to transfer to communities when the level of care increases.