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Brookdale Durham
Assisted Living & Memory Care · Durham, NC
Exterior view of a senior living facility entrance Well-maintained outdoor courtyard with seating and plants Bright interior of a common area in a senior living facility Bright dining room with tables and flowers Bright and inviting common area with seating

Brookdale Durham

Assisted Living & Memory Care · Durham, NC
4434 Ben Franklin Blvd, Durham, NC 27704 View map Calculator: See prices in your area
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Overview of Brookdale Durham

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Located in the peaceful neighborhood of Durham, NC, Brookdale Durham is an encouraging senior living community that offers personalized senior living with assisted living and memory care services. Residents receive tailored support to maintain their independence, ensuring they can transition seamlessly between care levels as needed without relocating. The community features spacious, pet-friendly apartments and convenient amenities, including restaurant-style dining right on campus.

Memory care residents benefit from individualized attention aimed at preserving their unique identities, supported by a 24/7 on-site team ready to respond to emergencies. The community’s assisted living services assist with daily tasks such as medication management and personal care, complemented by delicious meals served in a welcoming dining environment. Through Brookdale’s Alzheimer’s and dementia program, residents follow a personalized enrichment plan designed to foster existing skills and explore new interests, ensuring a fulfilling lifestyle.

Facility Direct Line (919) 479-9966
Facility Direct Line (919) 479-9966
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Capacity and availability

Residents per day
74
Bed community size
119-bed community Rank #47 / 387Bed count — State benchmarkedThis home is ranked 47th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 9 / 100 Rank #462 / 536Walk Score — State benchmarkedThis home is ranked 462nd out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
62%
Rank #156 / 232Occupancy rate — State benchmarkedThis home is ranked 156th out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
74 / 119
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyDurham
License NumberHAL-032-065

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactDavid Sexton, Executive Director II (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Concierge
Salon
Courtyard
Garden
Community Kitchen
Piano
ActivitiesActivities include book discussions, yoga classes, and art workshops
Branded ProgramsBrookdale HealthPlus
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Assisted Living$5,085 per month
Memory Care$11,085 per month

Dining & Nutrition

Food DescriptionDining experience with tasty meals prepared by a culinary team focused on wellness.
Brookdale Durham – Menu

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Contact Brookdale Durham

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 164 deficiencies 38 inspections 1 penalty $23.2K fined 35 inspections with deficiencies

Penalties Info Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg
  • Penalties Civil monetary penalties on record.
    1
    —
    —
  • Total amount fined Total dollar amount of penalties issued.
    $23.2k
    —
    —
Data reflects the most recent 11 years (since 2015).
  • 2022-12-02 $23,200 Settlement Agreement

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (257% above)
• Inspections with deficiencies (84% above)
• Inspection deficiency rate (2% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 16446 This facility has 257% more total deficiencies than a typical North Carolina assisted living residence (164 vs. NC avg 46).↑ 257% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3821 This facility has had 81% more total inspections than the North Carolina average (38 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 81% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 3519 This facility has 84% more inspections with deficiencies than a typical North Carolina assisted living residence (35 vs. NC avg 19).↑ 84% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 92%90% This facility has 2 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (92% vs. NC avg 90%).↑ 2% worse
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
2/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
87.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 254 - 377 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Studio
Studio
Studio
1 / 4
Studio
1
254 - 377 sq. ft

Living Spaces & Floor Plans for Brookdale Durham

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Places of interest near Brookdale Durham

Address 4.2 miles from city center Info Estimated distance in miles from Durham's city center to Brookdale Durham's address, calculated via Google Maps.

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Address

Compare Assisted Living around Durham

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Durham Ridge Assisted Living
AL
MC
Durham
142
Facility 142
NC AVG 72
Rank #14 / 387
No
38
Facility 38
NC AVG 36
Rank #236 / 536
 83.1% A+
86.50/200
Facility 86.50/200
NC AVG 92.2
Rank #277 / 321
43
81%
Facility 81%
NC AVG 76.2%
Rank #189 / 333
Studio / Semi-Private Rooms
Brookdale Durham
AL
MC
Durham (Northeast Durham)
119
Facility 119
NC AVG 72
Rank #47 / 387
Yes
9
Facility 9
NC AVG 36
Rank #462 / 536
 62.2% A+
87.00/200
Facility 87.00/200
NC AVG 92.2
Rank #275 / 321
38
92%
Facility 92%
NC AVG 76.2%
Rank #303 / 333
Studio
Hillcrest Convalescent Center
AL
NH
RC
SNF
Durham
86
Facility 86
NC AVG 72
Rank #128 / 387
No
81
Facility 81
NC AVG 36
Rank #5 / 536
 86.7% ------
Croasdaile Village
AL
HC
IL
MC
NH
SNF
Durham
64
Facility 64
NC AVG 72
Rank #213 / 387
Yes
9
Facility 9
NC AVG 36
Rank #462 / 536
--
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 321
15
60%
Facility 60%
NC AVG 76.2%
Rank #43 / 333
-
Brookdale Chapel Hill
AL
MC
Chapel Hill (Falconbridge)
38
Facility 38
NC AVG 72
Rank #316 / 387
Yes
35
Facility 35
NC AVG 36
Rank #261 / 536
 100.0% -
96.75/200
Facility 96.75/200
NC AVG 92.2
Rank #195 / 321
30
87%
Facility 87%
NC AVG 76.2%
Rank #267 / 333
Studio / Suite
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

Brookdale Durham is located in Durham, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

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Frequently Asked Questions about Brookdale Durham

What neighborhood is Brookdale Durham in?

Brookdale Durham is in the Northeast Durham neighborhood of Durham.

Is Brookdale Durham in a walkable area?

Brookdale Durham has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Brookdale Durham?

According to NC state health department records, Brookdale Durham's license number is HAL-032-065.

What is the occupancy rate at Brookdale Durham?

Brookdale Durham's occupancy is 62%.

How long has Brookdale Durham been in business?

Brookdale Durham has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale Durham have different floorplan options?

Yes — see the floorplan options available at Brookdale Durham on this page.

Are pets allowed at Brookdale Durham?

Yes, Brookdale Durham allows residents to bring their pets.

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