Inspection Reports for
Brookdale Phillippi Creek

FL, 34231

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

74% worse than Florida average
Florida average: 4.6 deficiencies/year

Deficiencies per year

20 15 10 5 0
2021
2022
2024
2025

Inspection Report

Standard
Deficiencies: 0 Date: Oct 2, 2025

Visit Reason
State-compiled facility profile showing multiple inspections from 2012 to 2025 with deficiency history and inspection statuses.

Findings
The facility has undergone numerous inspections including complaint and standard types, with many inspections citing deficiencies, some corrected, and several with no deficiencies found.

Report Facts
Inspections on page: 58

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Aug 19, 2025

Visit Reason
The inspection was conducted due to complaints regarding inadequate care and assistance with activities of daily living, specifically personal hygiene and incontinent care for residents.

Complaint Details
The investigation was complaint-driven, focusing on allegations that residents were not receiving proper hygiene care and incontinent care. The complaint was substantiated based on observations, record reviews, and staff interviews.
Findings
The facility failed to provide necessary personal hygiene and incontinent care to two residents reviewed, including failure to provide showers and timely changing of incontinent residents. Documentation of care was incomplete or missing for multiple dates, and staff interviews confirmed inconsistent care provision.

Deficiencies (1)
F 0677: The facility failed to provide adequate care and assistance for activities of daily living, including hygiene and incontinent care, for residents dependent on staff. Documentation showed multiple instances where incontinent care and showers were not provided as scheduled.
Report Facts
Residents reviewed for activities of daily living: 3 Dates with no documentation of incontinent care for Resident #100: 22 Scheduled shower days for Resident #100: 3 Dates with no documentation of incontinent care for Resident #2: 30 Scheduled shower days for Resident #2: 3

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding scheduling and care provision for Resident #100
CNA Staff DCertified Nursing AssistantInterviewed about care provided to Resident #100 and staffing challenges
CNA Staff CCertified Nursing AssistantInterviewed about care and turning schedule for Resident #2

Inspection Report

Routine
Deficiencies: 2 Date: Aug 7, 2025

Visit Reason
Deficiencies related to resident care elopement standards and reporting requirements.

Findings
Deficiencies related to resident care elopement standards and reporting requirements.

Deficiencies (2)
Tag A0032 — RESIDENT CARE - ELOPEMENT STANDARDS
Tag CZ821 — REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION

Inspection Report

Routine
Deficiencies: 2 Date: Jun 5, 2025

Visit Reason
Deficiencies related to resident care elopement standards and reporting requirements.

Findings
Deficiencies related to resident care elopement standards and reporting requirements.

Deficiencies (2)
Tag A0032 — RESIDENT CARE - ELOPEMENT STANDARDS
Tag CZ821 — REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION

Inspection Report

Routine
Deficiencies: 5 Date: Feb 20, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, environment, grievance policies, and treatment in a nursing home setting.

Findings
The facility failed to inform a resident and guardian about medication discontinuation, maintain a safe and clean environment, support residents' rights to voice grievances, provide adequate assistance with activities of daily living including bathing and showering, and ensure care was provided according to established plans, including application of compression stockings.

Deficiencies (5)
F 0552: The facility failed to inform Resident #18 and guardian in advance about the discontinuation of the seizure medication Epidiolex, resulting in seizures.
F 0584: The facility failed to maintain a safe, clean, and homelike environment in 9 residents' rooms and 2 shower rooms, including soiled linens, broken showers, and unsafe storage of items.
F 0585: The facility failed to support Resident #103's right to voice grievances without fear of reprisal, as staff questioned her about her survey interview and made her feel guilty.
F 0677: The facility failed to provide adequate care and assistance with activities of daily living, including bathing and showering, for 8 residents dependent on staff.
F 0684: The facility failed to provide care according to orders and plans for Residents #6 and #123 by not applying prescribed compression stockings as ordered.
Report Facts
Residents affected: 1 Residents affected: 9 Residents affected: 1 Residents affected: 8 Residents affected: 2

Employees mentioned
NameTitleContext
Assistant Director of NursingADONWrote verbal order to discontinue medication without informing resident or guardian; verified lack of notification and documentation
Registered Nurse Staff DRNVerified signing TAR for compression stockings without verifying application
Licensed Practical Nurse Staff JLPNSigned MAR for compression sock application without verifying application
Director of NursingDONConfirmed environmental and care deficiencies; verified observations of residents not wearing compression stockings

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Feb 20, 2025

Visit Reason
The inspection was conducted as an annual survey to assess compliance with health, safety, and care standards at Creekside Health and Rehabilitation Center.

Findings
The facility was found deficient in multiple areas including environmental safety and cleanliness, resident care and assistance with activities of daily living, medication storage and administration, infection control practices, and food sanitation. Several residents did not receive scheduled showers or proper care, and infection prevention protocols were not consistently followed.

Deficiencies (9)
F 0584: The facility failed to ensure a safe, clean, and homelike environment for 9 of 22 residents' rooms and 2 shower rooms, including issues with soiled linens, broken fixtures, and improper storage of personal items.
F 0585: The facility failed to support a resident's right to voice grievances without fear of discrimination or reprisal, as evidenced by staff questioning a resident about her interview with surveyors.
F 0656: The facility failed to develop a care plan addressing smoking for a resident who smoked while residing at the facility.
F 0677: The facility failed to provide scheduled showers and assistance with activities of daily living for multiple residents dependent on staff care.
F 0684: The facility failed to provide care in accordance with physician orders for compression stockings for 2 residents, with staff documenting application without verification.
F 0761: The facility failed to ensure proper storage of medications, with unsecured medications observed at residents' bedsides and nursing stations.
F 0812: The facility failed to follow proper sanitation and cleaning practices in the kitchen, including improper use of the sanitizing sink, unclean air vents, and lack of hair restraints.
F 0880: The facility failed to ensure licensed nurses followed infection prevention practices during blood glucose monitoring and failed to store urinary catheter drainage bags in a safe and sanitary manner.
F 0887: The facility failed to properly document resident education, acceptance, or refusal of COVID-19 vaccination for 5 residents reviewed.
Report Facts
Residents affected by environmental deficiencies: 9 Residents affected by grievance issue: 1 Residents affected by care plan deficiency: 1 Residents affected by ADL care deficiencies: 8 Residents affected by compression stocking care deficiency: 2 Residents affected by medication storage deficiency: 2 Residents affected by infection control deficiency: 2 Residents affected by urinary catheter storage deficiency: 2 Residents reviewed for COVID-19 vaccination documentation: 5

Employees mentioned
NameTitleContext
Staff DRegistered Nurse (RN)Named in infection control deficiency related to blood glucose monitoring and insulin administration without proper hand hygiene
Staff KLicensed Practical Nurse (LPN)Confirmed unsecured medication at Resident #107's bedside
Staff LLicensed Practical Nurse (LPN)Confirmed unsecured medication at Resident #81's room
Staff JLicensed Practical Nurse (LPN)Verified signing MAR for compression sock application without verifying actual application
Director of NursingDONInterviewed regarding multiple deficiencies including medication storage, infection control, and COVID-19 vaccination documentation
Assistant Director of NursingADONInfection Preventionist, acknowledged lack of documentation for COVID-19 vaccination education and consent
Certified Dietary ManagerCDMInterviewed regarding kitchen sanitation and cleaning deficiencies
Dietary Aide Staff EDietary AideObserved improper use of sanitizing sink and lack of training
Maintenance DirectorMaintenance DirectorInterviewed regarding lack of cleaning and maintenance in kitchen

Inspection Report

Deficiencies: 1 Date: Sep 18, 2024

Visit Reason
The inspection was conducted to assess the facility's compliance with maintaining a safe, clean, comfortable, and homelike environment for residents, focusing on maintenance services in the Memory Care unit.

Findings
The facility failed to maintain the environment in the Memory Care unit, with issues including peeling wallpaper, missing cove moldings, cracked sheetrock with holes, missing pull cords on overbed lights, broken blinds, broken lights in bathroom and shower stalls, and floor tiles covered with orange and brown film.

Deficiencies (1)
F 0584: The facility failed to maintain a safe, clean, and comfortable environment in the Memory Care unit, including peeling wallpaper, missing cove moldings, cracked walls, missing pull cords on overbed lights, broken blinds, broken lights, and stained floor tiles.

Inspection Report

Routine
Deficiencies: 7 Date: Jan 25, 2024

Visit Reason
Multiple Class 3 deficiencies covering resident care, medication, staffing, training, food service, and background screening.

Findings
Multiple Class 3 deficiencies covering resident care, medication, staffing, training, food service, and background screening.

Deficiencies (7)
Tag A0025 — RESIDENT CARE - SUPERVISION
Tag A0032 — RESIDENT CARE - ELOPEMENT STANDARDS
Tag A0052 — MEDICATION - ASSISTANCE WITH SELF-ADMIN
Tag A0078 — STAFFING STANDARDS - STAFF
Tag A0086 — TRAINING - ADRD
Tag A0093 — FOOD SERVICE - DIETARY STANDARDS
Tag CZ814 — BACKGROUND SCREENING CLEARINGHOUSE

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Aug 24, 2022

Visit Reason
Initial comments noted with no classified deficiencies.

Findings
Initial comments noted with no classified deficiencies.

Deficiencies (1)
Tag CZ000 — INITIAL COMMENTS

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Aug 11, 2022

Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with regulatory requirements in the nursing home.

Findings
The facility was found deficient in providing meaningful activities for residents, proper medication storage and labeling, maintaining a clean and sanitary kitchen environment, and designating a qualified infection preventionist. Deficiencies were noted with minimal harm or potential for actual harm to residents.

Deficiencies (4)
F 0679: The facility failed to implement a person-centered, meaningful activity program for Resident #72, who was observed not participating in any activities over multiple days.
F 0761: The facility failed to remove and discard expired medications from medication carts and storage rooms, risking administration of expired drugs to residents.
F 0812: The facility failed to maintain a clean and sanitary kitchen and nourishment rooms, with dirty appliances, food storage issues, and damaged equipment posing a risk of foodborne illness.
F 0882: The facility failed to designate a qualified infection preventionist with required education, training, or certification.
Report Facts
Residents reviewed for activities: 7 Residents affected: 1 Medication carts observed: 4 Medication storage rooms observed: 2 Nourishment rooms observed: 2 Duration of Levemir insulin use before discard: 42 One-to-one visit duration: 10 One-to-one visit duration: 15 CDC training modules: 23 CDC training hours: 19

Employees mentioned
NameTitleContext
Activity Assistant Staff HActivity Assistant StaffReported inability to access activity documentation and described friendly visits
Activity DirectorActivity DirectorReported lack of one-to-one activity documentation and staffing shortages
LPN Staff ALicensed Practical NurseVerified expired Levemir insulin on medication cart
LPN Staff BLicensed Practical NurseConfirmed expired tuberculin injection in medication room
LPN Staff CLicensed Practical NurseVerified expired aspirin in medication cart
Director of NursingDirector of NursingAcknowledged awareness of expired medications and infection preventionist certification status
Food Service DirectorFood Service DirectorReported kitchen cleaning schedule and knowledge of nourishment room refrigerator use
Regional Dietary ConsultantRegional Dietary ConsultantParticipated in kitchen tour and nourishment room inspection
Assistant Director of NursingAssistant Director of NursingDesignated Infection Preventionist, reported incomplete CDC training
Maintenance DirectorMaintenance DirectorVerified cleaning of air conditioning vents and need for kitchen repairs
AdministratorAdministratorVerified signage issues with nourishment room refrigerator

Inspection Report

Deficiencies: 0 Date: Feb 11, 2021

Visit Reason
The document is a statement of deficiencies and plan of correction related to a regulatory survey of Creekside Health and Rehabilitation Center.

Findings
No health deficiencies were found during the survey.

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