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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brookridge functions as a consolidated memory care and assisted living facility situated in Winston-Salem, North Carolina, operating under the ThriveMore umbrella with a substantial seven-decade organizational history. Given that the surrounding location possesses a Walk Score of merely six, the necessity of personal or public transportation becomes a logistical requirement rather than a secondary convenience. Jessica Nathan serves as the Administrator managing these operations.
Occupancy levels sit at 81.3 percent with an average residency duration of 211 days, suggesting a facility that maintains a stable equilibrium between rehabilitation services and permanent residential care. Quantitative analysis of the nursing coverage indicates 3 hours and 45 minutes of total nursing time per resident per day. Of that allocation, nurse aides provide 3 hours and 1 minute, which represents the primary point of daily interaction for the residents.
The community maintains twenty-four-hour coverage from licensed nurses and certified nursing assistants, while respite care serves as a secondary service tier for those requiring transitional support. Financial acceptance includes Medicare, Medicaid, and private funding sources.
The nutritional program diverges from singular dining models by offering both a formal dining room and a casual café environment. These spaces prioritize locally sourced ingredients and rotating menus, featuring daily lunch and dinner service alongside a recurring Sunday brunch buffet. Infrastructure amenities include an indoor heated pool, a fitness center, an art studio, a library, and shared community gardens, all within a pet-friendly environment.
For families evaluating memory care or assisted living options within the Winston-Salem sector, Brookridge presents as a stable ThriveMore asset. The facility demonstrates a robust amenity structure combined with staffing allocation patterns heavily weighted toward direct daily care, fitting a long-term operational profile.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 174th out of 182 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | ▼ 30% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 44m per day | ▼ 16% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 1m per day | ▲ 30% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 41m per day | ▲ 10% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 56% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 49% State avg: 23m per day · National avg: 29m per day |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.5%
In line with North Carolina averageNorth Carolina average: 22.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.6%
42% better than North Carolina averageNorth Carolina average: 13.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.3%
14% better than North Carolina averageNorth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
72.3%
43% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Jessica Nathan serves as the Administrator at Brookridge, overseeing daily operations and ensuring a high standard of care for residents. She is a key member of the leadership team dedicated to supporting the community's mission and enhancing the lives of those they serve.
Brookridge is located in Winston-Salem, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Magnolia Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Winston-Salem (Crosslands) | 117
Facility
117
NC AVG
72
Rank
#52 / 390 | No |
1
Facility
1
NC AVG
33
Rank
#537 / 572 |
24.8%
Facility
24.8%
NC AVG
69.9%
Rank
#237 / 246 | A+ | 98.50/200
Facility
98.50/200
NC AVG
92.2
Rank
#168 / 322 | 22 | 81.8%
Facility
81.8%
NC AVG
76.2%
Rank
#195 / 335 | - | |
| Brookridge |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winston-Salem | - | No |
6
Facility
6
NC AVG
33
Rank
#484 / 572 |
81.3%
Facility
81.3%
NC AVG
69.9%
Rank
#70 / 246 | - | - | - | - | - | - |
| Arbor Acres United Methodist Retirement Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winston-Salem | - | No |
38
Facility
38
NC AVG
33
Rank
#235 / 572 | 89.7% | - | - | - | - | - | - |
| Salemtowne, the Moravian Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winston-Salem | - | No |
16
Facility
16
NC AVG
33
Rank
#407 / 572 | - | - | - | - | - | - | - |
| Brookstone of Clemmons |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winston-Salem | - | No |
11
Facility
11
NC AVG
33
Rank
#449 / 572 | - | - | - | - | - | - | - |
Brookridge has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
Brookridge's occupancy is 81.3%.
(336) 759-1044 will put you in contact with the team at Brookridge.
Brookridge is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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