4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brookridge is a multi-level senior living campus in Winston-Salem, North Carolina, operating under the ThriveMore umbrella. The community has provided continuous senior care for over 70 years, offering independent living, assisted living, memory care, and skilled nursing within a single location. The healthcare wing features 134 beds and runs at an average occupancy rate of 81 percent, serving a mix of short-term recovery patients and long-term residents who stay for about 211 days on average.
Residents in the skilled nursing unit receive an average of 3 hours and 45 minutes of direct nursing care each day, with nurse aides supplying just over 3 hours of that daily hands-on support. Financial coverage options include Medicare, Medicaid, and private payments.
The campus amenities feature an indoor heated swimming pool, a fitness center, an art studio, and a library. Dining choices include a formal dining room and a casual café serving meals made with locally sourced ingredients, alongside a Sunday brunch buffet. The facility has no recorded federal penalties.
The local neighborhood carries a walkability score of 6 out of 100, meaning the area is highly car-dependent, so visitors and residents will need a vehicle for travel outside the property grounds.
Families looking into continuing care options or short-term physical therapy in Forsyth County can schedule an on-site tour Monday through Saturday between 8:00 AM and 4:00 PM by contacting the Brookridge admissions desk.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | ▼ 30% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 44m per day | ▼ 16% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 1m per day | ▲ 30% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 41m per day | ▲ 10% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 56% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 49% State avg: 23m per day · National avg: 29m per day |
Offers a balance of services and community atmosphere.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.5%
In line with North Carolina averageNorth Carolina average: 22.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.6%
42% better than North Carolina averageNorth Carolina average: 13.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.3%
14% better than North Carolina averageNorth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
72.3%
43% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
41% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (50% of admissions), and a typical private pay stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Homestead Hills Assisted Living | NH AL IL MC SNF | Winston-Salem | 66
Facility
66
NC AVG
72
Rank
#201 / 390 |
30.3%
Facility
30.3%
NC AVG
76.4%
Rank
#242 / 271 | -60% | 5.28
Facility
5.28
NC AVG
3.98
Rank
#19 / 97 | +32% | +33% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 105 | 6
Facility
6
NC AVG
20.9
Rank
#21 / 101 | 3.0
Facility
3.0
NC AVG
5.0
Rank
#32 / 101 | - | 20 | - |
20
Facility
20
NC AVG
33
Rank
#377 / 572 | Kapson Gp, LLC | $4.8MFiscal year ending 12/2023
Facility
$4.8MFiscal year ending 12/2023
NC AVG
$13.2M
Rank
#29 / 104 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
NC AVG
$4.9M
Rank
#44 / 104 | 131.8%Fiscal year ending 12/2023
Facility
131.8%Fiscal year ending 12/2023
NC AVG
39.8%
Rank
#95 / 104 | 345559 | ||||
| Oak Forest Health and Rehabilitation Center | NH AL HOS PC RC SNF | Winston-Salem | 170
Facility
170
NC AVG
72
Rank
#7 / 390 |
78.6%
Facility
78.6%
NC AVG
76.4%
Rank
#116 / 271 | +3% | 3.44
Facility
3.44
NC AVG
3.98
Rank
#76 / 97 | +8% | -13% | $43.0k
Facility
$43.0k
NC AVG
$74.6k
Rank
#77 / 105 | 34
Facility
34
NC AVG
20.9
Rank
#84 / 101 | 3.8
Facility
3.8
NC AVG
5.0
Rank
#46 / 101 | 4 | 156 | - |
5
Facility
5
NC AVG
33
Rank
#496 / 572 | - | $17.9MFiscal year ending 09/2023
Facility
$17.9MFiscal year ending 09/2023
NC AVG
$13.2M
Rank
#33 / 104 | $7.4MFiscal year ending 09/2023
Facility
$7.4MFiscal year ending 09/2023
NC AVG
$4.9M
Rank
#23 / 104 | 41.7%Fiscal year ending 09/2023
Facility
41.7%Fiscal year ending 09/2023
NC AVG
39.8%
Rank
#15 / 104 | 345443 | ||||
| Mill Creek Center for Nursing & Rehabilitation | NH AL HOS MC RC SNF | Winston-Salem (Oldtown) | 66
Facility
66
NC AVG
72
Rank
#201 / 390 |
74.2%
Facility
74.2%
NC AVG
76.4%
Rank
#134 / 271 | -3% | 3.64
Facility
3.64
NC AVG
3.98
Rank
#70 / 97 | -45% | -8% | $29.9k
Facility
$29.9k
NC AVG
$74.6k
Rank
#72 / 105 | 45
Facility
45
NC AVG
20.9
Rank
#95 / 101 | 7.5
Facility
7.5
NC AVG
5.0
Rank
#91 / 101 | 3 | 67 | - |
24
Facility
24
NC AVG
33
Rank
#349 / 572 | Brittany Bailey | $8.4MFiscal year ending 12/2023
Facility
$8.4MFiscal year ending 12/2023
NC AVG
$13.2M
Rank
#93 / 104 | $3.5MFiscal year ending 12/2023
Facility
$3.5MFiscal year ending 12/2023
NC AVG
$4.9M
Rank
#92 / 104 | 42%Fiscal year ending 12/2023
Facility
42%Fiscal year ending 12/2023
NC AVG
39.8%
Rank
#30 / 104 | 345149 | ||||
| Willow Valley Center for Nursing and Rehabilitation | NH AL HOS MC RC SNF | Winston-Salem (West Highlands) | 230
Facility
230
NC AVG
72
Rank
#1 / 390 |
87.6%
Facility
87.6%
NC AVG
76.4%
Rank
#66 / 271 | +15% | 3.71
Facility
3.71
NC AVG
3.98
Rank
#66 / 97 | -32% | -7% | $275.5k
Facility
$275.5k
NC AVG
$74.6k
Rank
#102 / 105 | 51
Facility
51
NC AVG
20.9
Rank
#100 / 101 | 6.4
Facility
6.4
NC AVG
5.0
Rank
#86 / 101 | 7 | 215 | - |
62
Facility
62
NC AVG
33
Rank
#58 / 572 | Citadel At Winston Salem LLC | $22.0MFiscal year ending 12/2023
Facility
$22.0MFiscal year ending 12/2023
NC AVG
$13.2M
Rank
#27 / 104 | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
NC AVG
$4.9M
Rank
#22 / 104 | 24.8%Fiscal year ending 12/2023
Facility
24.8%Fiscal year ending 12/2023
NC AVG
39.8%
Rank
#19 / 104 | 345092 |
Brookridge is located in Winston-Salem, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Brookridge has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
Brookridge's occupancy is 81.3%.
Brookridge is registered as a for-profit.
(336) 759-1044 will put you in contact with the team at Brookridge.
Brookridge is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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