Burlington Health and Rehabilitation Center
Burlington Health and Rehabilitation Center provides nursing home, hospice care, memory care, palliative care, respite care and skilled nursing in Burlington, Wisconsin. Nursing home and skilled nursing services provide licensed nursing care on site around the clock, while memory care offers a secured setting with supervision for a resident at risk of wandering. Hospice care supports end of life needs, palliative care focuses on comfort and symptom relief, and respite care provides a short stay when a usual caregiver needs to travel or recover.
The combination of care types suits a resident whose needs range from ongoing nursing support to short term respite or end of life care. Outpatient therapy and rehabilitation services give residents access to therapy without requiring an inpatient rehabilitation stay. The center has 123 beds, with total nurse staffing of 3 hours and 36 minutes per resident each day, representing the daily hands on nursing time allocated per resident.
Payment options are Medicare, Medicaid and private pay. Medicare can cover short term skilled care after a hospital stay, Medicaid can help when savings do not cover a long stay, and private pay means the resident or family pays directly. Michael Phillips serves as the administrator, and Bay At Burlington Health And Rehabilitation operates the community. A Walk Score of 30 out of 100 places the area in a car dependent setting, so most errands require a car or a ride.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: LPN / LVN is +24% above Wisconsin average
5 of 6 metrics below Wisconsin average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
74.9% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Certified Nursing Assistant (128), Registered Nurse (57), Licensed Practical Nurse (48), Speech Language Pathologist (7), Physical Therapy Aide (5), Physical Therapy Assistant (4), Qualified Social Worker (3), Respiratory Therapy Technician (2), Occupational Therapy Aide (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on 93.2 residents and 123 beds. Source: CMS Provider Information, average daily residents
About This Community
Burlington Health and Rehabilitation Center is legally operated by Bay At Burlington Health And Rehabilitation LLC, and administered by Michael Phillips.
CMS Health Inspection History
ALM Inspection Grade
23 points below the Wisconsin average for CMS-certified facilities (81/100)
Category breakdown
Citations
Concern
335 severity-weighted points (97 deficiencies) · 4× higher than the typical CMS-certified WI facility (median: 76)
Enforcement
Concern
$371,858 in fines · 4 enforcement actions
Persistence
Concern
31 days to fix issues · slower than the typical CMS-certified WI facility (median: 27)
Citation severity
Latest inspection: Jun 18, 2026 · 2 citations, 0 corrected
Most cited category: Quality of Life & Care, 29 of 97 citations · 10 categories in total
Citations history
Most recent firstShowing the 50 most recent of 97 citations.
Top deficiency categories
Share of 97 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 97 citations resulted from standard inspections; 42 of 97 resulted from complaint investigations; and 18 of 97 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
4 penalties in the past 3 years
Latest: May 14, 2024 · $86,790 civil money penalty
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Wisconsin and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
13 long-stay measures: 6 better, 4 worse, 3 near WI average
8 short-stay measures: 3 better, 2 near WI average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Burlington Health and Rehabilitation Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Breaking even on care
2.7% operating margin
+14.4 pts vs prior year
Positive margin in 6 of the last 8 reported years. Net income $0.3M after other income.
Does it invest in staff?
Spends less on payroll than most Wisconsin homes
39.7% payroll share of revenue
WI average 58.7%Rank #152 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 152nd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $2.3M while revenue rose $0.9M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $10.8M | +$0.9M | Trend 20162024 | WI median $8.3M | Rank in WI Rank #47 / 164Net patient revenue — State benchmarked This nursing home is ranked 47th out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 72% of homes | Above WI median Higher net patient revenue than 72% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $10.5M | −$0.5M | Trend 20162024 | WI median — | Rank in WI Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.3M | +$1.4M | Trend 20162024 | WI median — | Rank in WI Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 2.7% | +14.4 pts | Trend 20162024 | WI median — | Rank in WI Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.0M | — | Trend — | WI median — | Rank in WI Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.3M | +$1.4M | Trend — | WI median — | Rank in WI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $4.3M | −$2.3M | Trend 20162024 | WI median $4.4M | Rank in WI Rank #85 / 164Payroll costs — State benchmarked This nursing home is ranked 85th out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 48% of homes | Below WI median Higher payroll than 48% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 39.7% | −27.1 pts | Trend 20162024 | WI median 56.9% | Rank in WI Rank #152 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 152nd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 7% of homes | 19.0 pts under WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018no report | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $8.4M | $8.5M | $8.5M | $9.3M | $10.6M | $12.1M | $9.9M | $10.8M | |
| Operating expenses | $8.1M | $8.1M | $8.2M | $8.3M | $9.0M | $12.3M | $11.0M | $10.5M | |
| Net patient income | $0.3M | $0.4M | $0.4M | $1.0M | $1.6M | −$0.2M | −$1.2M | $0.3M | |
| Operating margin | 3.9% | 4.8% | 4.1% | 10.8% | 15.0% | −1.7% | −11.7% | 2.7% | |
| Net income | $0.4M | $0.4M | $0.4M | $1.7M | $3.4M | $0.9M | −$1.1M | $0.3M | |
| Payroll costs | $3.8M | $4.2M | $4.2M | $4.6M | $4.8M | $6.5M | $6.6M | $4.3M | |
| Payroll share of revenue | 45.6% | 49.1% | 49.1% | 49.6% | 45.4% | 53.9% | 66.8% | 39.7% | |
| Beds | 155 | 155 | 123 | 123 | 123 | 123 | 123 | 123 | |
| Gross revenue | $13.4M | $12.5M | $13.0M | $12.7M | $14.2M | $14.8M | $12.1M | $12.1M | |
| Salaries | $3.3M | $3.6M | $3.6M | $4.0M | $4.2M | $5.8M | $5.8M | $3.8M | |
| Wage-related costs | $0.5M | $0.6M | $0.6M | $0.6M | $0.6M | $0.7M | $0.8M | $0.5M | |
| Contract labor | $0.6M | — | $0.6M | $0.6M | $0.6M | $1.3M | $0.6M | $1.9M | |
| Other operating costs | $4.3M | $3.9M | $4.0M | $3.7M | $4.2M | $5.8M | $4.4M | $6.2M | |
| Net patient revenue per day | $241 | $242 | $256 | $265 | $282 | $301 | $289 | $385 | |
| Cost per day | $232 | $231 | $246 | $237 | $240 | $306 | $323 | $374 | |
| Average length of stay | 115.9 days | 104.4 days | 102.2 days | 111.4 days | 144.6 days | 129.3 days | 157.8 days | 104.5 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Matterport
Places of interest near Burlington Health and Rehabilitation Center
0.8 miles from city center
Estimated distance in miles from Burlington's city center to Burlington Health and Rehabilitation Center's address, calculated via Google Maps.
Calculate Travel Distance to Burlington Health and Rehabilitation Center
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Financial Assistance for
Nursing Home in Wisconsin
Burlington Health and Rehabilitation Center is located in Burlington, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Burlington Health and Rehabilitation Center
Who is the owner of Burlington Health and Rehabilitation Center?
Burlington Health and Rehabilitation Center is legally operated by Bay At Burlington Health And Rehabilitation LLC, and administered by Michael Phillips.
Is Burlington Health and Rehabilitation Center in a walkable area?
Burlington Health and Rehabilitation Center has a walk score of 30. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Burlington Health and Rehabilitation Center?
Burlington Health and Rehabilitation Center's occupancy is 75.8%.
Are pets allowed at Burlington Health and Rehabilitation Center?
No, Burlington Health and Rehabilitation Center has a no-pet policy.
What is the best email address for Burlington Health and Rehabilitation Center?
The team at Burlington Health and Rehabilitation Center can be reached at info@burlington-health.com.
Does Burlington Health and Rehabilitation Center operate as a for-profit or non-profit?
Burlington Health and Rehabilitation Center is registered as a for-profit in WI.
Who is the administrator of Burlington Health and Rehabilitation Center?
Michael Phillips is the administrator of Burlington Health and Rehabilitation Center.
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