Canterbury-on-the-Lake

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake

5601 Hatchery Rd, Waterford Twp, MI 48329 View Map

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake is an Independent Living Home in Michigan

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Overview of Canterbury-on-the-Lake

Set on 40 acres of lush and wooded area in Oakland County, Waterford, MI, Canterbury-on-the-Lake is a thriving senior living community that offers various living options, including independent living, assisted living, memory care, and skilled nursing. The community offers a wide variety of beautifully designed residential options with bright, sunny interiors, fully equipped kitchen, and other modern conveniences. Residents receive the extra help they need – when they need it with a dedicated team available to lend a helping hand 24/7.

Residents live a vibrant and fulfilling life, thanks to the community’s wide variety of life-enriching activities, events, and classes. The community also offers a broad array of convenient amenities, including an art studio, business center, outdoor entertainment spaces, and beautiful gardens, walking paths, and a covered lakeside pavilion with seating for a peaceful alone time. Here, residents enjoy delicious, fresh, healthy, restaurant-style meals with multiple menu options in the beautifully appointed Orchid Dining Room, guaranteeing residents eat healthy and always feel energized to lead an active lifestyle.

248-674-9292
Home Information The Orchards at Canterbury on the Lake
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
128
Occupancy
75.6%
Total Bed Days Available
46720
Avg. Length of Stay
62 days
Avg. Residents per Day
112
Finance
Home Revenue
$23,237,004.00
Payroll Costs
$8,467,590.00
Profit
$-4,038,644.00
Total Home Costs
$25,870,968.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
36.4%
House Specifics:
CCN
235555
Owner Name
MCLEOD, LEIGH
Rural vs. Urban
Urban
County
Oakland
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
566
Total Discharges
586
% Medicaid Admissions
2%
% Medicare Admissions
36%
% Private Pay Admissions
62%
% Medicaid Discharges
7%
% Medicare Discharges
33%
% Private Pay Discharges
60%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.97 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
22499
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4305
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
9773
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 235555

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Rochelle Rothwell, Executive Director

What does this home offer?

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

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Types of Care at Canterbury-on-the-Lake

Independent Living Assisted Living Memory Care Skilled Nursing
Contact Canterbury-on-the-Lake

Places of interest near Canterbury-on-the-Lake

Address 8.8 miles from city center

Address 5601 Hatchery Rd, Waterford Twp, MI 48329

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Comparison Chart

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Compare Independent Living around Oakland County
Canterbury-on-the-Lake
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SN

Skilled Nursing

Waterford Twp
128
No
A+
22
MCLEOD, LEIGH
75.6%
$23,237,004.00
$8,467,590.00
36.4%
111.50
1/5
3.9672
1/5
2/5
3/5
3
Studio / 1 Bed / 2 Bed
Heritage in the Hills
IL

For self-sufficient seniors seeking community and minimal assistance.

Auburn Hills
-
No
-
0
-
-
-
-
-
-
-
-
-
-
-
-
Condominium
Hampton Manor of Commerce
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Commerce Township
80
Yes
-
26
Hampton Manor of Commerce LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Hampton Manor of Bloomfield Hills
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Bloomfield Hills
82
No
-
33
Hampton Manor of Bloomfield Hills LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Belmar Oakland
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Troy
69
Yes
A+
3
Windemere Park of Troy Operations LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

203
Total Staff
172
Employees
31
Contractors
49,881
Total Hours (Quarter)
67
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse79.4 No
Licensed Practical Nurse689.5 Yes
Certified Nursing Assistant827.9 Yes
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
159 staff
8.4hs shift avg
Physicians & Practitioners
7 staff
7.9hs shift avg
Therapy Services
28 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.4hs shift avg
Dietary Services
4 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
1,381 contractor hours this quarter
Certified Nursing Assistant: 1 Clinical Nurse Specialist: 1 Licensed Practical Nurse: 27 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8118223,44091100%7.9
Licensed Practical Nurse41276813,92491100%9.5
Clinical Nurse Specialist4151,6216875%7.9
Speech Language Pathologist6061,5227886%7.8
Registered Nurse7071,4878189%9.4
Respiratory Therapy Technician9091,4608391%6.5
Physical Therapy Assistant8081,2498998%6
Nurse Practitioner2029446571%8
RN Director of Nursing2028926470%8.1
Other Dietary Services Staff3038096673%7.8
Administrator1015126470%8
Occupational Therapy Aide1014886167%8
Qualified Social Worker2024637077%5.4
Dietitian1014405864%7.6
Mental Health Service Worker1013924954%8
Physical Therapy Aide3032173437%5.5
Occupational Therapy Assistant0111311%12.5
Medical Director011111112%1

Health Inspection History

Source: CMS Health Citations (Mar 2023 – Oct 2025)

14
Inspections
78
Total Citations
0
Critical (J-L)
6
Serious (G-I)
5.57
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
71
Serious (G-I)
6
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
18
23% of total
Abuse, Neglect & Exploitation
12
15% of total
Resident Rights
11
14% of total
Infection Control
7
9% of total
Administration
6
8% of total
Pharmacy Services
6
8% of total
Citation Sources
Standard Inspections 51
Complaint Investigations 43
State Comparison (MI)
Avg Citations (State)
33.5
This Facility: 78
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 24, 2025 D Infection ControlF0880 Corrected
Oct 24, 2025 D Nursing ServicesF0725 Corrected
Oct 24, 2025 D Quality of CareF0684 Corrected
Oct 24, 2025 D Resident RightsF0580 Corrected
Jul 31, 2025 D Abuse/NeglectF0600 Corrected
Jul 31, 2025 D Abuse/NeglectF0602 Corrected
Jul 31, 2025 D Abuse/NeglectF0605 Corrected
Jul 31, 2025 D Abuse/NeglectF0609 Corrected
Jul 31, 2025 D Abuse/NeglectF0610 Corrected
Jul 31, 2025 D AdministrationF0847 Corrected
Jul 31, 2025 F AdministrationF0865 Corrected
Jul 31, 2025 F EnvironmentalF0925 Corrected
Jul 31, 2025 E Infection ControlF0880 Corrected
Jul 31, 2025 E Infection ControlF0881 Corrected
Jul 31, 2025 F NutritionF0812 Corrected
Jul 31, 2025 D PharmacyF0756 Corrected
Jul 31, 2025 E PharmacyF0761 Corrected
Jul 31, 2025 D Quality of CareF0677 Corrected
Jul 31, 2025 G Quality of CareF0684 Corrected
Jul 31, 2025 D Quality of CareF0689 Corrected
Jul 31, 2025 D Care PlanningF0641 Corrected
Jul 31, 2025 D Care PlanningF0656 Corrected
Jul 31, 2025 D Care PlanningF0842 Corrected
Jul 31, 2025 D Resident RightsF0550 Corrected
Jul 31, 2025 D Resident RightsF0558 Corrected
Jul 31, 2025 D Resident RightsF0578 Corrected
Jul 31, 2025 D Resident RightsF0584 Corrected
May 15, 2025 D Resident RightsF0585 Corrected
Apr 10, 2025 D Abuse/NeglectF0609 Corrected
Apr 10, 2025 D PharmacyF0761 Corrected
Apr 10, 2025 E Quality of CareF0689 Corrected
Mar 06, 2025 D Quality of CareF0677 Corrected
Oct 28, 2024 G Abuse/NeglectF0600 Corrected
Oct 28, 2024 D Abuse/NeglectF0609 Corrected
Sep 17, 2024 D Abuse/NeglectF0600 Corrected
Sep 17, 2024 F AdministrationF0838 Corrected
Sep 17, 2024 F Nursing ServicesF0725 Corrected
Sep 17, 2024 D NutritionF0805 Corrected
Sep 17, 2024 D Quality of CareF0677 Corrected
Jul 17, 2024 E Abuse/NeglectF0600 Corrected
Jul 17, 2024 D AdministrationF0773 Corrected
Jul 17, 2024 E AdministrationF0868 Corrected
Jul 17, 2024 C EnvironmentalF0925 Corrected
Jul 17, 2024 F Infection ControlF0880 Corrected
Jul 17, 2024 E Infection ControlF0881 Corrected
Jul 17, 2024 F NutritionF0802 Corrected
Jul 17, 2024 D NutritionF0806 Corrected
Jul 17, 2024 E NutritionF0809 Corrected
Jul 17, 2024 F NutritionF0812 Corrected
Jul 17, 2024 D PharmacyF0756 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Michigan Seniors

Program
State Program Name
Eligibility
Benefits
MI Choice Waiver
Michigan Medicaid MI Choice Waiver
  • General: Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MI Specifics: Delivered through regional waiver agents; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
Home Help Program
Michigan Home Help
  • General: Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medicaid threshold).
  • Asset Limits: $2,000 (individual).
  • MI Specifics: Can hire family caregivers; less intensive than waiver.
  • Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
Program of All-Inclusive Care for the Elderly (PACE)
Michigan PACE
  • General: Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MI Specifics: 16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Michigan Medicare Savings Program
  • General: Age 65+ or disabled, Michigan resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MI Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Michigan NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MI Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
Michigan SCSEP
  • General: Age 55+, unemployed, low-income, Michigan resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MI Specifics: Priority for veterans, rural residents; Operation ABLE partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Michigan VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MI Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Claim What’s Yours Financial Aid for Michigan Seniors

Michigan Medicaid MI Choice Waiver

MI Choice Waiver

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MI Specifics:
    Delivered through regional waiver agents; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
Michigan Home Help

Home Help Program

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medicaid threshold).
  • Asset Limits:
    $2,000 (individual).
  • MI Specifics:
    Can hire family caregivers; less intensive than waiver.
Benefits without Contact:
  • Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
Michigan PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MI Specifics:
    16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Michigan Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MI Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Michigan NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MI Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Michigan SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Michigan resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MI Specifics:
    Priority for veterans, rural residents; Operation ABLE partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Michigan VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MI Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

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