Canterbury-on-the-Lake

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake

5601 Hatchery Rd, Waterford Twp, MI 48329 View Map

Canterbury-on-the-Lake is an Independent Living Home in Michigan

Canterbury-on-the-Lake is an Independent Living Home in Michigan

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Overview of Canterbury-on-the-Lake

Set on 40 acres of lush and wooded area in Oakland County, Waterford, MI, Canterbury-on-the-Lake is a thriving senior living community that offers various living options, including independent living, assisted living, memory care, and skilled nursing. The community offers a wide variety of beautifully designed residential options with bright, sunny interiors, fully equipped kitchen, and other modern conveniences. Residents receive the extra help they need – when they need it with a dedicated team available to lend a helping hand 24/7.

Residents live a vibrant and fulfilling life, thanks to the community’s wide variety of life-enriching activities, events, and classes. The community also offers a broad array of convenient amenities, including an art studio, business center, outdoor entertainment spaces, and beautiful gardens, walking paths, and a covered lakeside pavilion with seating for a peaceful alone time. Here, residents enjoy delicious, fresh, healthy, restaurant-style meals with multiple menu options in the beautifully appointed Orchid Dining Room, guaranteeing residents eat healthy and always feel energized to lead an active lifestyle.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.97/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Michigan average
Occupancy rate 77.9%
Residents per day (avg) 112
Occupancy rate
77.9%
Residents per day (avg)
112

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

53% of new residents, often for short stays.

Typical stay 29 days

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 8 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$28.7M
Operating deficit
-$2.0M
Voluntary non-profit home Church
Home revenue
$28,699,962.00
Operating deficit
$-2,002,219.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.0M
34.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.7M
Total costs $30.7M
Years in operation
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 235555

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Rochelle Rothwell, Executive Director

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Amenities & Lifestyle

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing & Rehabilitation
Operating Hours
Monday-Sunday, 8am-8pm

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Canterbury-on-the-Lake

Independent Living Assisted Living Memory Care Skilled Nursing
Contact Canterbury-on-the-Lake

Compare Independent Living around Oakland County

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Canterbury-on-the-Lake
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Waterford Twp
128
No
A+
22
MCLEOD, LEIGH
77.9%
$23,654,130.00
$9,985,027.00
42.2%
111.50
1/5
3.9672
1/5
2/5
3/5
3
Studio / 1 Bed / 2 Bed
Hampton Manor of Bloomfield Hills
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Bloomfield Hills
82
No
-
33
Hampton Manor of Bloomfield Hills LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Hampton Manor of Commerce
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Commerce Township
80
Yes
-
26
Hampton Manor of Commerce LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Belmar Oakland
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Troy
69
Yes
A+
3
Windemere Park of Troy Operations LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Heritage in the Hills
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Auburn Hills
-
No
-
0
-
-
-
-
-
-
-
-
-
-
-
-
Condominium

Places of interest near Canterbury-on-the-Lake

Address 8.8 miles from city center

Address 5601 Hatchery Rd, Waterford Twp, MI 48329

Calculate Travel Distance to Canterbury-on-the-Lake

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

203
Total Staff
172
Employees
31
Contractors
49,881
Total Hours (Quarter)
67
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse79.4 No
Licensed Practical Nurse689.5 Yes
Certified Nursing Assistant827.9 Yes
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
159 staff
8.4hs shift avg
Physicians & Practitioners
7 staff
7.9hs shift avg
Therapy Services
28 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.4hs shift avg
Dietary Services
4 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
1,381 contractor hours this quarter
Certified Nursing Assistant: 1 Clinical Nurse Specialist: 1 Licensed Practical Nurse: 27 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8118223,44091100%7.9
Licensed Practical Nurse41276813,92491100%9.5
Clinical Nurse Specialist4151,6216875%7.9
Speech Language Pathologist6061,5227886%7.8
Registered Nurse7071,4878189%9.4
Respiratory Therapy Technician9091,4608391%6.5
Physical Therapy Assistant8081,2498998%6
Nurse Practitioner2029446571%8
RN Director of Nursing2028926470%8.1
Other Dietary Services Staff3038096673%7.8
Administrator1015126470%8
Occupational Therapy Aide1014886167%8
Qualified Social Worker2024637077%5.4
Dietitian1014405864%7.6
Mental Health Service Worker1013924954%8
Physical Therapy Aide3032173437%5.5
Occupational Therapy Assistant0111311%12.5
Medical Director011111112%1

Health Inspection History

Total Health inspections 14
115% above Michigan average
Michigan average: 6.5

Last Health inspection on Oct 2025

Total Health citations 78
133% above Michigan average
Michigan average: 33.5

5.57 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 51 citations
Complaint investigations 43 citations
Breakdown of citations
Critical Health citations 0
100% below Michigan average
Michigan average: 0.3
Serious Health citations 6
216% above Michigan average
Michigan average: 1.9
Moderate Health citations 71

Minor Health citations 1
Citations history (last 3 years)
Infection Control moderate citation Oct 24, 2025
Corrected

Nursing Services moderate citation Oct 24, 2025
Corrected

Quality of Care moderate citation Oct 24, 2025
Corrected

Resident Rights moderate citation Oct 24, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Wellstone
Resident Census by Payment Source
116 Total Residents
Medicare 15 (12.9%)
Medicaid 52 (44.8%)
Private Pay/Other 49 (42.2%)
Specialized Care Beds
29 Total Specialty Beds
22.7% of Bed Capacity
20
Alzheimer's / Dementia Beds
15.6%
9
Hospice Beds
7%
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 15.5
85% worse than Michigan average
Michigan average: 8.4
Functional decline score 24.7
52% worse than Michigan average
Michigan average: 16.3
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 25.1%
101% above Michigan average.

Walking Ability Worsened 28.5%
86% above Michigan average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 20.6%
2% below Michigan average.
Safety & clinical stability

Falls with Major Injury 4.3%
35% above Michigan average.

High Risk Residents with Pressure Ulcers 9.6%
66% above Michigan average.

Urinary Tract Infection 5.1%
204% above Michigan average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.8%
2% below Michigan average.

Antipsychotic Use 18.2%
22% above Michigan average.
Preventive care

Pneumococcal Vaccine 85.3%
10% below Michigan average.

Influenza Vaccine 72.9%
23% below Michigan average.
Nutrition & physical health

Lost Too Much Weight 10.3%
82% above Michigan average.
Short-stay resident measures
Pneumococcal Vaccine 63.0%

24% worse than Michigan average
Antipsychotic medication increase 1.1%

26% better than Michigan average
Influenza Vaccine 42.7%

46% worse than Michigan average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $126K
This home paid 65% more in fines than the state average.
Michigan average: $76K
Number of Fines 3
This home received 48% more fines than the state average.
Michigan average: 2.0
Payment Denials 2
This home had 137% more payment denials than the state average.
Michigan average: 0.8
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Sep 7, 2023
$45K
Payment Denial Sep 7, 2023
2 days
Civil Money Penalty Jun 29, 2023
$52K
Civil Money Penalty Mar 15, 2023
$28K

Last updated: Jan 2026

Guides for Better Senior Living

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Michigan Seniors

Get financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Delivered through regional waiver agents; waitlists possible.

Home Help Program

Michigan Home Help

Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.

~$1,732/month (individual, Medicaid threshold).

$2,000 (individual).

Can hire family caregivers; less intensive than waiver.

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple).

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled, Michigan resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Michigan SCSEP

Age 55+, unemployed, low-income, Michigan resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Operation ABLE partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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