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Caring Hands Senior Home
Exterior view of Caring Hands Senior Home facility Modern bathroom with grab bars and shower Welcoming hallway with family-themed decor Bright common area with seating and dining table

Caring Hands Senior Home

4720 Wilsham Ct, Charlotte, NC 28226 View map Calculator: See prices in your area
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Overview of Caring Hands Senior Home

Situated in a serene location in Charlotte, NC, Caring Hands Senior Home is a welcoming senior living community that prioritizes residents’ well-being through its excellent assisted living services. The community features 10 years of extensive experience in delivering care and an ideal caregiver to resident ratio of 1 to 5, guaranteeing residents exceptional and personalized care. Featuring five spacious and cozy private rooms, the community fosters an intimate, family-like environment where residents and caregivers share deeper and more personal connections.

Caring for residents’ overall well-being, the community also created an inclusive social group and personal activities to promote social connectivity, along with on-site spiritual and emotional support to residents and family members. With a warm, family-like environment, holistic individualized care, friendly neighbors, and compassionate caregivers, residents here are guaranteed to live a meaningful and comfortable life.

Facility Direct Line (704) 606-3559
Facility Direct Line (704) 606-3559

Capacity and availability

Residents per day
4
Bed community size
6-bed community Rank #335 / 387Bed count — State benchmarkedThis home is ranked 335th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 2 / 100 Rank #526 / 536Walk Score — State benchmarkedThis home is ranked 526th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
67%
Rank #144 / 232Occupancy rate — State benchmarkedThis home is ranked 144th out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
4 / 6
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMecklenburg
License NumberFCL-060-175

Contact Caring Hands Senior Home

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 7 deficiencies 11 inspections 0 penalties 5 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 3 Better Metrics better than North Carolina average:
• Total deficiencies (85% below)
• Inspections with deficiencies (74% below)
• Inspection deficiency rate (50% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 746 This facility has 85% fewer total deficiencies than a typical North Carolina assisted living residence (7 vs. NC avg 46).↓ 85% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1121 This facility has had 48% fewer total inspections than the North Carolina average (11 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 48% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 519 This facility has 74% fewer inspections with deficiencies than a typical North Carolina assisted living residence (5 vs. NC avg 19).↓ 74% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 45%90% This facility has 45 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (45% vs. NC avg 90%).↓ 45% better
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
102.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Staff to resident icon
Staff to resident icon

Staff to Resident Ratio: 1:5

Building type icon
Building type icon

Building Type: Single-story

24-Hour Personalized Care icon

24-Hour Personalized Care

Medication Administration icon

Medication Administration

Places of interest near Caring Hands Senior Home

Address 9.2 miles from city center Info Estimated distance in miles from Charlotte's city center to Caring Hands Senior Home's address, calculated via Google Maps.

Calculate Travel Distance to Caring Hands Senior Home

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Address

Compare Assisted Living around Charlotte

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Terrabella Lake Norman
AL
IL
MC
Mooresville
120
Facility 120
NC AVG 72
Rank #35 / 387
Yes
46
Facility 46
NC AVG 36
Rank #186 / 536
 100.0% C+
96.00/200
Facility 96.00/200
NC AVG 92.2
Rank #205 / 321
30
83%
Facility 83%
NC AVG 76.2%
Rank #218 / 333
Suite / 1 Bed / 2 Bed
Brookdale Carriage Club Providence
AL
IL
MC
NH
SNF
Charlotte (Olde Providence North)
77
Facility 77
NC AVG 72
Rank #165 / 387
Yes
12
Facility 12
NC AVG 36
Rank #440 / 536
-A+
98.75/200
Facility 98.75/200
NC AVG 92.2
Rank #167 / 321
15
80%
Facility 80%
NC AVG 76.2%
Rank #177 / 333
Studio / 1 Bed / 2 Bed
The Sharon at SouthPark
AL
IL
MC
NH
SNF
Charlotte (Beverly Woods)
19
Facility 19
NC AVG 72
Rank #333 / 387
Yes
49
Facility 49
NC AVG 36
Rank #162 / 536
 36.3% -----Studio / 1 Bed / 2 Bed
Caring Hands Senior Home
AL
Charlotte (Wessex Square)
6
Facility 6
NC AVG 72
Rank #335 / 387
No
2
Facility 2
NC AVG 36
Rank #526 / 536
 66.7% -
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 321
11
45%
Facility 45%
NC AVG 76.2%
Rank #19 / 333
Private Rooms / Semi-Private Rooms
Briar Creek Health Center at The Barclay at SouthPark
AL
IL
MC
NH
RC
SNF
S Charlotte (Beverly Woods)
6
Facility 6
NC AVG 72
Rank #335 / 387
No
30
Facility 30
NC AVG 36
Rank #309 / 536
 76.7% -----Studio / 1 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

Caring Hands Senior Home is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Caring Hands Senior Home

What neighborhood is Caring Hands Senior Home in?

Caring Hands Senior Home is in the Wessex Square neighborhood of Charlotte.

Is Caring Hands Senior Home in a walkable area?

Caring Hands Senior Home has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Caring Hands Senior Home?

According to NC state health department records, Caring Hands Senior Home's license number is FCL-060-175.

What is the occupancy rate at Caring Hands Senior Home?

Caring Hands Senior Home's occupancy is 67%.

Are pets allowed at Caring Hands Senior Home?

No, Caring Hands Senior Home has a no-pet policy.

How many beds does Caring Hands Senior Home have?

Caring Hands Senior Home has 6 beds.

Has Caring Hands Senior Home had any deficiencies?

Caring Hands Senior Home has had 7 reported deficiencies since 2018 according to records from NC Dept. of Health and Human Services (NCDHHS).

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