Carolina Reserve of Hendersonville
Assisted Living, Nursing Home & Memory Care · Hendersonville, NC

Carolina Reserve of Hendersonville

Assisted Living, Nursing Home & Memory Care · Hendersonville, NC

Overview of Carolina Reserve of Hendersonville

Featuring the inviting neighborhood of Hendersonville, NC, the Carolina Reserve of Hendersonville is a peculiar senior living community providing assisted living and memory care services. Here, residents can choose among a wide array of spacious and comfortable accommodations with several floor plans ranging from private rooms to privacy/companion suites, and deluxe private companion suites. With its trained and dedicated team, this community offers an emergency response system and 24/7 personalized care services for its residents. In terms of memory care, those with cognitive conditions like Alzheimer’s and dementia are provided with a cutting-edge program named Pathways to Discovery through its well-trained and empathetic team.

The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities like wellness programs. Equipped with the right tools and people, seniors can surely achieve a worthwhile retirement.

Bed community size
61-bed community Rank #230 / 388Bed count — State benchmarkedThis home is ranked 230th out of 388 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 29 / 100 Rank #322 / 573Walk Score — State benchmarkedThis home is ranked 322nd out of 573 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

StatusActive
CountyHenderson
License NumberHAL-045-125

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Carolina Reserve of Hendersonville

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

  • 2022-05-13 $12,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 4 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per inspection (14% below)
• Inspections with deficiencies (42% below)
• Inspection deficiency rate (23% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3146 This facility has 33% fewer total deficiencies than a typical North Carolina nursing home (31 vs. NC avg 46).↓ 33% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.92.2 This facility has 14% fewer deficiencies per inspection than a typical North Carolina nursing home (1.9 vs. NC avg 2.2).↓ 14% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1621 This facility has had 24% fewer total inspections than the North Carolina average (16 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 24% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1119 This facility has 42% fewer inspections with deficiencies than a typical North Carolina nursing home (11 vs. NC avg 19).↓ 42% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 69%90% This facility has 21 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (69% vs. NC avg 90%).↓ 21% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 25, 2019 inspection found 9 deficiencies including unsafe oxygen storage, obstructed exits, compromised fire-rated walls, malfunctioning alarms, and lack of staff fire suppression training.
  • December 14, 2018 annual survey cited 3 deficiencies for failure to test 2 of 6 staff for tuberculosis and improper hydromorphone labeling risking resident safety.
  • March 19, 2015 follow-up survey confirmed prior fire-rated wall and ceiling deficiencies were identified and documented, showing ongoing attention to building safety issues.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
105.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

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Pets Allowed

Room sizes icon
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Room Sizes: 250 / 305 / 400 sq. ft

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Housing Options: Private / Companion Suite

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Carolina Reserve of Hendersonville

Places of interest near Carolina Reserve of Hendersonville

Address 1.9 miles from city center Info Estimated distance in miles from Hendersonville's city center to Carolina Reserve of Hendersonville's address, calculated via Google Maps.

Calculate Travel Distance to Carolina Reserve of Hendersonville

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Address

Financial Assistance for
Assisted Living in North Carolina

Carolina Reserve of Hendersonville is located in Hendersonville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Carolina Reserve of Hendersonville

Is Carolina Reserve of Hendersonville in a walkable area?

Carolina Reserve of Hendersonville has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Carolina Reserve of Hendersonville?

According to NC state health department records, Carolina Reserve of Hendersonville's license number is HAL-045-125.

Are pets allowed at Carolina Reserve of Hendersonville?

Yes, Carolina Reserve of Hendersonville allows residents to bring their pets.

How many beds does Carolina Reserve of Hendersonville have?

Carolina Reserve of Hendersonville has 61 beds.

Are there photos of Carolina Reserve of Hendersonville?

Yes — there are 4 photos of Carolina Reserve of Hendersonville in the photo gallery on this page.

What is the address of Carolina Reserve of Hendersonville?

Carolina Reserve of Hendersonville is located at 1820 Pisgah Dr, Hendersonville, NC 28791.

What is the phone number of Carolina Reserve of Hendersonville?

(828) 622-4988 will put you in contact with the team at Carolina Reserve of Hendersonville.

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