Total health inspections
8
North Carolina average 4
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Carolina Reserve of Hendersonville
Nursing Home, Assisted Living & Memory Care · North Carolina, NC
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Carolina Reserve of Hendersonville
Nursing Home, Assisted Living & Memory Care · North Carolina, NC
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Carolina Reserve of Hendersonville accepts Medicare, Medicaid, and private pay.
Featuring the inviting neighborhood of Hendersonville, NC, the Carolina Reserve of Hendersonville is a peculiar senior living community providing assisted living and memory care services. Here, residents can choose among a wide array of spacious and comfortable accommodations with several floor plans ranging from private rooms to privacy/companion suites, and deluxe private companion suites. With its trained and dedicated team, this community offers an emergency response system and 24/7 personalized care services for its residents. In terms of memory care, those with cognitive conditions like Alzheimer’s and dementia are provided with a cutting-edge program named Pathways to Discovery through its well-trained and empathetic team.
The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities like wellness programs. Equipped with the right tools and people, seniors can surely achieve a worthwhile retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 47th out of 90 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 47th out of 90 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 56m per day
Rank #47 / 90Nurse hours — State benchmarkedThis home is ranked 47th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs North Carolina avg
-20%
Standout metric
Weekend RN is +112% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 54m per day | ▲ 46% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 40m per day | ▼ 25% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 53m per day | ▼ 19% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day | ▼ 7% State avg: 3h 26m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 46% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 51m per day | ▲ 112% State avg: 24m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
66.3%
Rank #164 / 264Occupancy rate — State benchmarkedThis home is ranked 164th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
81 days
61-bed community Rank #232 / 390Bed count — State benchmarkedThis home is ranked 232nd out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 29 / 100 Rank #321 / 572Walk Score — State benchmarkedThis home is ranked 321st out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyHenderson
License NumberHAL-045-125
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingass, Director of Corporate Compliance
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
31 deficiencies
16 inspections
1 penalty
$12.0K fined
11 inspections with deficiencies
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
11— At NC avg
-
$12k$2k↑ 500% higher than NC avg
Data reflects the most recent 11 years (since 2015).
- 2022-05-13 $12,000 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (14% below)
• Total inspections (24% below)
• Inspections with deficiencies (42% below)
• Inspection deficiency rate (23% below)
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (14% below)
• Total inspections (24% below)
• Inspections with deficiencies (42% below)
• Inspection deficiency rate (23% below)
Latest Inspection
June 25, 2019
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 31 | 46 | This facility has 33% fewer total deficiencies than a typical North Carolina nursing home (31 vs. NC avg 46).↓ 33% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 2.8 | 4.2 | This facility has 33% fewer deficiencies per year than a typical North Carolina nursing home (2.8 vs. NC avg 4.2).↓ 33% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.9 | 2.2 | This facility has 14% fewer deficiencies per inspection than a typical North Carolina nursing home (1.9 vs. NC avg 2.2).↓ 14% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 21 | This facility has 24% fewer total inspections than a typical North Carolina nursing home (16 vs. NC avg 21).↓ 24% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 11 | 19 | This facility has 42% fewer inspections with deficiencies than a typical North Carolina nursing home (11 vs. NC avg 19).↓ 42% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 69% | 90% | This facility has 21 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (69% vs. NC avg 90%).↓ 21% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 25, 2019 inspection found 9 deficiencies including unsafe oxygen storage, obstructed exits, compromised fire-rated walls, malfunctioning alarms, and lack of staff fire suppression training.
- December 14, 2018 annual survey cited 3 deficiencies for failure to test 2 of 6 staff for tuberculosis and improper hydromorphone labeling risking resident safety.
- March 19, 2015 follow-up survey confirmed prior fire-rated wall and ceiling deficiencies were identified and documented, showing ongoing attention to building safety issues.
Health Inspection History
Inspections
Total health citations
44
Rank #88 / 95Health citations — State benchmarkedThis home is ranked 88th out of 95 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 95 NC facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
North Carolina average 20.9
Citations per inspection
5.5
Rank #69 / 95Citations per inspection — State benchmarkedThis home is ranked 69th out of 95 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 95 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 44 citations resulted from standard inspections; 13 of 44 resulted from complaint investigations; and 2 of 44 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 5 years)
Critical health citations
2
54% worse than North Carolina averageNorth Carolina average: 1.3
Serious health citations
1
11% worse than North Carolina averageNorth Carolina average: 0.9
Citations history (last 5 years)
Abuse/Neglect critical citation
Feb 05, 2025
Corrected
Abuse/Neglect critical citation
Feb 05, 2025
Corrected
Abuse/Neglect moderate citation
Feb 05, 2025
Corrected
Infection Control moderate citation
Nov 01, 2024
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
322
Employees
60
Contractors
262
Staff to resident ratio
3.07 : 1
70% more staff per resident than North Carolina average
Avg staff/day
50
Average shift
8.5 hours
6% better than North Carolina average
Total staff hours (quarter)
39,223
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
56 total: 11 full-time employees and 45 contractors.
56
56 total: 11 full-time employees and 45 contractors.
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
45 total: 7 full-time employees and 38 contractors.
45
45 total: 7 full-time employees and 38 contractors.
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
178 total: 20 full-time employees and 158 contractors.
178
178 total: 20 full-time employees and 158 contractors.
178
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
62.7%
24,601 contractor hours this quarter
Certified Nursing Assistant: 158
Registered Nurse: 45
Licensed Practical Nurse: 38
Clinical Nurse Specialist: 5
Physical Therapy Aide: 4
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 3
Speech Language Pathologist: 2
Qualified Social Worker: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Feeding Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 20 | 158 | 178 | 18,269 | 92 | 100% | 8.3 |
| Registered Nurse | 11 | 45 | 56 | 6,814 | 92 | 100% | 10 |
| Licensed Practical Nurse | 7 | 38 | 45 | 5,443 | 92 | 100% | 9 |
| Clinical Nurse Specialist | 9 | 5 | 14 | 1,366 | 78 | 85% | 7.7 |
| RN Director of Nursing | 4 | 0 | 4 | 1,021 | 71 | 77% | 8.7 |
| Dietitian | 2 | 0 | 2 | 984 | 72 | 78% | 7.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 857 | 67 | 73% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 820 | 66 | 72% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 687 | 56 | 61% | 7.5 |
| Administrator | 1 | 0 | 1 | 504 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 493 | 63 | 68% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 478 | 62 | 67% | 7.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 464 | 63 | 68% | 7.2 |
| Qualified Social Worker | 0 | 1 | 1 | 393 | 56 | 61% | 7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 359 | 47 | 51% | 7.6 |
| Feeding Assistant | 0 | 1 | 1 | 171 | 18 | 20% | 9.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 56 | 7 | 8% | 8 |
| Medical Director | 0 | 1 | 1 | 46 | 4 | 4% | 11.5 |
178 Certified Nursing Assistant
% of Days
100%
56 Registered Nurse
% of Days
100%
45 Licensed Practical Nurse
% of Days
100%
14 Clinical Nurse Specialist
% of Days
85%
4 RN Director of Nursing
% of Days
77%
2 Dietitian
% of Days
78%
4 Physical Therapy Aide
% of Days
73%
2 Speech Language Pathologist
% of Days
72%
4 Other Dietary Services Staff
% of Days
61%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
68%
1 Nurse Practitioner
% of Days
67%
3 Respiratory Therapy Technician
% of Days
68%
1 Qualified Social Worker
% of Days
61%
3 Physical Therapy Assistant
% of Days
51%
1 Feeding Assistant
% of Days
20%
1 Occupational Therapy Assistant
% of Days
8%
1 Medical Director
% of Days
4%
Penalties and fines
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$106K Rank #87 / 97Federal fines — State benchmarkedThis home is ranked 87th out of 97 homes in North Carolina. Shows this facility's cumulative CMS federal fine dollars versus the North Carolina average among facilities with fines, and where it ranks among 97 facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
40% higher than North Carolina averageNorth Carolina average: $76K
Number of fines
3
28% more fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
159% more payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$106K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 5, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 5, 2025
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 25, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 25, 2024
$85K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 25, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 25, 2024
47 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 4, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 4, 2023
$4K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
36% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.3
31% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
64% better than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.2%
Percent of long-stay residents whose ability to move independently worsened
9.2%
61% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
27% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
7.1%
Percent of long-stay residents experiencing one or more falls with major injury
7.1%
96% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.5%
Percent of long-stay high risk residents with pressure ulcers
5.5%
12% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.4%
Percent of long-stay residents who lose too much weight
8.4%
14% worse than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
94% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.4%
Percent of long-stay residents who received an antipsychotic medication
10.4%
23% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.9%
In line with North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
In line with North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.5%
7% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
8% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
65.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
65.2%
16% worse than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
25 days
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
9 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
105
Medicare
7
6.7% of residents
Medicaid
76
72.4% of residents
Private pay or other
22
21% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Carolina Reserve of Hendersonville based on CMS SNF Cost Reports.
Occupancy Rate
66.3%
↑ 14.6pp vs 2022
Net Income
-$870.1K
↓ ~$2.7M vs 2022
Total Payroll
$6.8M
↑ ~$3.0M vs 2022
Profit Margin
-7.2%
↓ 15.7pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$12.0M
Operating deficit
-$870.1K
Voluntary non-profit community
Operated by a church.
Home revenue
$12.0M Rank #69 / 97Revenue — State benchmarkedThis home is ranked 69th out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$870.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #54 / 97Payroll — State benchmarkedThis home is ranked 54th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #54 / 97Payroll — State benchmarkedThis home is ranked 54th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.9M
What does this home offer?
Pets Allowed
Room Sizes: 250 / 305 / 400 sq. ft
Housing Options: Private / Companion Suite
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Carolina Reserve of Hendersonville
Carolina Reserve Of Hendersonville2
Carolina Reserve Of Hendersonville
Carolina Reserve Of Hendersonville1
Places of interest near Carolina Reserve of Hendersonville
1.9 miles from city center
Estimated distance in miles from Hendersonville's city center to Carolina Reserve of Hendersonville's address, calculated via Google Maps.
Calculate Travel Distance to Carolina Reserve of Hendersonville
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Financial Assistance for
Nursing Home in North Carolina
Carolina Reserve of Hendersonville is located in Hendersonville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Carolina Reserve of Hendersonville
Is Carolina Reserve of Hendersonville in a walkable area?
Carolina Reserve of Hendersonville has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Carolina Reserve of Hendersonville?
According to NC state health department records, Carolina Reserve of Hendersonville's license number is HAL-045-125.
How many beds does Carolina Reserve of Hendersonville have?
Carolina Reserve of Hendersonville has 61 beds.
Are there photos of Carolina Reserve of Hendersonville?
Yes — there are 4 photos of Carolina Reserve of Hendersonville in the photo gallery on this page.
What is the address of Carolina Reserve of Hendersonville?
Carolina Reserve of Hendersonville is located at 1820 Pisgah Dr, Hendersonville, NC 28791, United States.
What is the phone number of Carolina Reserve of Hendersonville?
(828) 622-4988 will put you in contact with the team at Carolina Reserve of Hendersonville.
What county is Carolina Reserve of Hendersonville located in?
Carolina Reserve of Hendersonville is in Henderson County.
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