North Carolina average 4
Last Health inspection on Feb 2025

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Featuring the inviting neighborhood of Hendersonville, NC, the Carolina Reserve of Hendersonville is a peculiar senior living community providing assisted living and memory care services. Here, residents can choose among a wide array of spacious and comfortable accommodations with several floor plans ranging from private rooms to privacy/companion suites, and deluxe private companion suites. With its trained and dedicated team, this community offers an emergency response system and 24/7 personalized care services for its residents. In terms of memory care, those with cognitive conditions like Alzheimer’s and dementia are provided with a cutting-edge program named Pathways to Discovery through its well-trained and empathetic team.
The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities like wellness programs. Equipped with the right tools and people, seniors can surely achieve a worthwhile retirement.
Occupancy lower than 85% suggests more openings may be available.
Key information about the people who lead and staff this community.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 31 | 46 | This facility has 33% fewer total deficiencies than a typical North Carolina nursing home (31 vs. NC avg 46).↓ 33% better |
|
Deficiencies per year
| 2.8 | 4.2 | This facility has 33% fewer deficiencies per year than a typical North Carolina nursing home (2.8 vs. NC avg 4.2).↓ 33% better |
|
Deficiencies per inspection
| 2.1 | 2.2 | This facility has 5% fewer deficiencies per inspection than a typical North Carolina nursing home (2.1 vs. NC avg 2.2).↓ 5% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 15 | 21 | This facility has 29% fewer total inspections than a typical North Carolina nursing home (15 vs. NC avg 21).↓ 29% better |
|
Inspections with deficiencies
| 10 | 19 | This facility has 47% fewer inspections with deficiencies than a typical North Carolina nursing home (10 vs. NC avg 19).↓ 47% better |
|
Inspection deficiency rate
| 67% | 90% | This facility has 23 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (67% vs. NC avg 90%).↓ 23% better |
The most recent inspection on June 25, 2019, identified deficiencies related to fire safety, including issues with special locking arrangements, storage of medical oxygen cylinders, obstructed exits, and staff training on fire suppression systems. Earlier inspections also noted fire safety and building maintenance concerns, such as compromised fire-rated walls and ceilings, malfunctioning alarm devices, and inadequate fire drills, indicating recurring themes in physical plant and fire safety compliance. Complaint investigations were not listed in the available reports. No fines, immediate jeopardy findings, or enforcement actions appeared in the records. The facility’s inspection history shows ongoing challenges with fire safety and building code adherence without a clear pattern of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNorth Carolina average 4
Last Health inspection on Feb 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 44 citations resulted from standard inspections; 13 of 44 resulted from complaint investigations; and 2 of 44 came from combined inspections (standard and complaint).
North Carolina average: 1.3
North Carolina average: 0.9
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
24,601 contractor hours this quarter
| Certified Nursing Assistant | 20 | 158 | 178 | 18,269 | 92 | 100% | 8.3 |
| Registered Nurse | 11 | 45 | 56 | 6,814 | 92 | 100% | 10 |
| Licensed Practical Nurse | 7 | 38 | 45 | 5,443 | 92 | 100% | 9 |
| Clinical Nurse Specialist | 9 | 5 | 14 | 1,366 | 78 | 85% | 7.7 |
| RN Director of Nursing | 4 | 0 | 4 | 1,021 | 71 | 77% | 8.7 |
| Dietitian | 2 | 0 | 2 | 984 | 72 | 78% | 7.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 857 | 67 | 73% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 820 | 66 | 72% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 687 | 56 | 61% | 7.5 |
| Administrator | 1 | 0 | 1 | 504 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 493 | 63 | 68% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 478 | 62 | 67% | 7.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 464 | 63 | 68% | 7.2 |
| Qualified Social Worker | 0 | 1 | 1 | 393 | 56 | 61% | 7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 359 | 47 | 51% | 7.6 |
| Feeding Assistant | 0 | 1 | 1 | 171 | 18 | 20% | 9.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 56 | 7 | 8% | 8 |
| Medical Director | 0 | 1 | 1 | 46 | 4 | 4% | 11.5 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
25% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Carolina Reserve of Hendersonville based on CMS SNF Cost Reports.
Pets Allowed
Room Sizes: 250 / 305 / 400 sq. ft
Housing Options: Private / Companion Suite
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1.9 miles from city center
Estimated distance in miles from Hendersonville's city center to Carolina Reserve of Hendersonville's address, calculated via Google Maps.
Add your location
Carolina Reserve of Hendersonville is located in Hendersonville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Carolina Reserve of Hendersonville has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NC state health department records, Carolina Reserve of Hendersonville's license number is HAL-045-125.
Carolina Reserve of Hendersonville has 61 beds.
Carolina Reserve of Hendersonville is located at 1820 Pisgah Dr, Hendersonville, NC 28791, United States.
Carolina Reserve of Hendersonville is in Henderson County.
Yes — Carolina Reserve of Hendersonville is a CMS-certified provider of Medicare and Medicaid.
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