Carolina Village
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Hendersonville, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Carolina Village

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Hendersonville, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
Carolina Village accepts Medicare and private pay.

Overview of Carolina Village

Residents at Carolina Village stay for an average of 84 days, meaning the facility mostly focuses on short-term rehab alongside some long-term care. Located in North Carolina, this 60-bed home runs at about 71 percent occupancy and accepts both Medicare and private pay. If you’re planning a visit, the neighborhood is very pedestrian-friendly, with a walkability score of 82 out of 100, so family members can easily run most errands on foot.

To handle daily medical routines, clinical operations supply an average of 6 hours and 42 minutes of total nursing care per resident each day. The 24-hour scheduling structure breaks this down into 1 hour and 31 minutes from registered nurses, 1 hour and 11 minutes from licensed practical nurses, and 3 hours and 58 minutes from nurse aides. This hands-on clinical volume supports individuals recovering from surgery, stroke, or acute medical transitions.

While older inspection logs noted tracking items regarding fire safety measures and medication administration protocols, the most recent health department files confirm that the administration updated its tracking systems to resolve these past issues, requiring no further action and keeping the overall cumulative citations-per-inspection rate at zero.

Prospective representatives will find a campus equipped with an exercise pool, a therapy pool, fitness centers, a library, a woodworking shop, and an arts studio. The grounds feature nature trails with mountain and lake views, while daily social options include a book group and a Spanish club. The dining setup provides a traditional dining room with tableside service alongside fast-casual options, a bar, and a coffee nook, with base fees covering utilities, WiFi, laundry, housekeeping, and property maintenance.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 78.8% Above NC avg. ▲ 78.8% Above NC avg.NC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 77.0% Above NC avg. ▲ 77.0% Above NC avg.NC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 88.0% Above NC avg. ▲ 88.0% Above NC avg.NC average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 57.5% Above NC avg. ▲ 57.5% Above NC avg.NC average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs North Carolina averages

Rank #7 / 83Nurse hours — State benchmarkedThis home is ranked 7th out of 83 homes we track in North Carolina for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 83 North Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 7th out of 83 homes we track in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

7h 41m

93% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 45m
+200% State avg: 35m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 22m
+57% State avg: 52m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
4h 34m
+96% State avg: 2h 20m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
6h 45m
+102% State avg: 3h 20m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
6m
+29% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
49m
+112% State avg: 23m per day · National avg: 28m per day

All 6 underlying metrics are above the state average

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 60 Rank #230 / 387Bed count — State benchmarkedThis home is ranked 230th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #3 / 536Walk Score — State benchmarkedThis home is ranked 3rd out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #103 / 232Occupancy rate — State benchmarkedThis home is ranked 103rd out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80% This home usually has availability
Similar to the North Carolina average: 76.4%
Occupied beds
48 / 60
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
46
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
84 days

About this community

License Details

StatusActive
CountyHenderson
License NumberHAL-045-067
CMS Certification Number345123

Safety & Compliance

Safety Features24/7 security & access to nursing support.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Fitness Center
Swimming Pool
Library
Workshop
Arts & Crafts
Bistro
Dining
Wi-Fi
Housekeeping
Laundry
Mountain View
Activitiesbook groups, Spanish club
Specific ProgramsIndependent Living Support, Care Center (Assisted Living), Medical Center (Skilled Nursing), 8 Dimensions of Wellness, Fitness

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 1st (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
99.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Contact Carolina Village

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 20 deficiencies 8 inspections 0 penalties 10 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 4 Better Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per inspection (50% below)
• Inspections with deficiencies (63% below)
• Inspection deficiency rate (4% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2046 This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.55.01 This facility has 50% fewer deficiencies per inspection than a typical North Carolina nursing home (2.5 vs. NC avg 5.01).↓ 50% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 821 This facility has had 62% fewer total inspections than the North Carolina average (8 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 719 This facility has 63% fewer inspections with deficiencies than a typical North Carolina nursing home (7 vs. NC avg 19).↓ 63% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 88%92% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (88% vs. NC avg 92%).↓ 4% better

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 3

State average 4


Last Health inspection on Jan 2025

Total health citations
7 Rank #27 / 85Health citations — State benchmarkedThis home is ranked 27th out of 85 homes we track in North Carolina for health citations. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 85 NC facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 20.9

Citations per inspection
2.33 Rank #26 / 85Citations per inspection — State benchmarkedThis home is ranked 26th out of 85 homes we track in North Carolina for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 85 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 1.3


Serious health citations
0
100% better than State average

State average: 0.9

0 critical citations State average: 1.3

0 serious citations State average: 0.9

5 moderate citations State average: 17.1

2 minor citations State average: 1.6
Citations history (last 4 years)
Nutrition moderate citation Jan 24, 2025
Corrected

Resident Rights moderate citation Jan 24, 2025
Corrected

Care Planning minor citation Oct 13, 2023
Corrected

Administration moderate citation Aug 04, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 130
Employees 126
Contractors 4
Staff to resident ratio 2.89 : 1
61% more staff per resident than North Carolina average
North Carolina average ratio: 1.80 : 1 North Carolina average ratio: 1.80 : 1See full North Carolina ranking
Avg staff/day 45
Average shift 7.5 hours
6% worse than North Carolina average
North Carolina average: 8 hours North Carolina average shift: 8 hoursSee full North Carolina ranking
Total staff hours (quarter) 31,065

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 17 RN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 13 LPN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 64 CNA Staff are full-time employees. No contractors work on this role. 64
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.7%

220 contractor hours this quarter

Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Diagnostic X-ray Services Staff: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6406415,77992100%7.5
Licensed Practical Nurse130134,67492100%10.5
Registered Nurse170173,64892100%10.1
Clinical Nurse Specialist4041,9838491%7.4
Speech Language Pathologist6067607885%5.5
Administrator1015046368%8
Nurse Practitioner1015046368%8
Dietitian1014775863%8.2
Mental Health Service Worker1014696470%7.3
Therapeutic Recreation Specialist1014666470%7.3
Respiratory Therapy Technician4044557278%4.8
Physical Therapy Aide2024166368%6.6
Qualified Social Worker4042356470%3.6
Physical Therapy Assistant2021946470%3
Respiratory Therapist1011736166%2.8
Medication Aide/Technician4041081718%6
Occupational Therapy Aide0111043740%2.8
Medical Director0117192100%0.8
Occupational Therapy Assistant0113467%5.7
Diagnostic X-ray Services Staff0111133%3.7
64 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 91%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
32% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.0
In line with North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Above average North Carolina avg: 2.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.8%
16% better than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.6%
59% better than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 35.5%
66% worse than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
80% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
34% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
47% worse than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.7%
50% better than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.2%
16% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
7% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than North Carolina average

North Carolina average: 94.1%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.47
73% better than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.97
47% better than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Significantly above average North Carolina avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
24% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
26% better than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.4%
7% better than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.2%
8% better than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
30% better than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 58.0%
8% better than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.6%
20% better than North Carolina average

North Carolina average: 50.6%

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

55% of new residents, often for short stays.

Typical stay 4 - 5 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
14
31.1% of residents
Private pay or other
31
68.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.3M Rank #6 / 84Net patient revenue — State benchmarkedThis home is ranked 6th out of 84 homes we track in North Carolina. Shows this facility's net patient revenue compared to the North Carolina average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$3.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #8 / 84Payroll costs — State benchmarkedThis home is ranked 8th out of 84 homes we track in North Carolina. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the North Carolina average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$16.4M 50.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #34 / 84Payroll % of net patient revenue — State benchmarkedThis home is ranked 34th out of 84 homes we track in North Carolina. Shows payroll as a percentage of net patient revenue versus the North Carolina average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$17.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$33.5M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (55% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
169 total

Coverage residents most often arrive under.

Medicare 45%
Private pay 55%
Discharges
179 total

Coverage residents most often leave under.

Medicare 42%
Private pay 58%

Places of interest near Carolina Village

Address 0.0 miles from city center Info Estimated distance in miles from Hendersonville's city center to Carolina Village's address, calculated via Google Maps.

Calculate Travel Distance to Carolina Village

Add your location

Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Carolina Village
NH
AL
IL
MC
SNF
Hendersonville
60
Facility 60
NC AVG 72
Rank #230 / 387
79.8%
Facility 79.8%
NC AVG 70.6%
Rank #103 / 232
+13%
7.68
Facility 7.68
NC AVG 3.98
Rank #7 / 83
+43%+93%
$0
Facility $0
NC AVG $74.6k
Rank #1 / 89
7
Facility 7
NC AVG 20.9
Rank #27 / 85
2.3
Facility 2.3
NC AVG 5.0
Rank #26 / 85
-46-
82
Facility 82
NC AVG 36
Rank #3 / 536
-
$32.3MFiscal year ending 03/2024
Facility $32.3MFiscal year ending 03/2024
NC AVG $15.7M
Rank #6 / 84
$16.4MFiscal year ending 03/2024
Facility $16.4MFiscal year ending 03/2024
NC AVG $8.2M
Rank #8 / 84
50.9%Fiscal year ending 03/2024
Facility 50.9%Fiscal year ending 03/2024
NC AVG 58.6%
Rank #34 / 84
345123
The Shaire Center
NH
AL
MC
PC
SNF
Lenoir
82
Facility 82
NC AVG 72
Rank #142 / 387
--
5.10
Facility 5.10
NC AVG 3.98
Rank #25 / 83
-31%+28%
$0
Facility $0
NC AVG $74.6k
Rank #1 / 89
11
Facility 11
NC AVG 20.9
Rank #36 / 85
2.8
Facility 2.8
NC AVG 5.0
Rank #30 / 85
-50-
76
Facility 76
NC AVG 36
Rank #9 / 536
Katherine Haire
$6.5MFiscal year ending 12/2023
Facility $6.5MFiscal year ending 12/2023
NC AVG $15.7M
Rank #81 / 84
$4.4MFiscal year ending 12/2023
Facility $4.4MFiscal year ending 12/2023
NC AVG $8.2M
Rank #69 / 84
68%Fiscal year ending 12/2023
Facility 68%Fiscal year ending 12/2023
NC AVG 58.6%
Rank #12 / 84
345483
Central Care
NH
SNF
Mount Airy
53
Facility 53
NC AVG 72
Rank #288 / 387
58.5%
Facility 58.5%
NC AVG 70.6%
Rank #166 / 232
-17%
3.82
Facility 3.82
NC AVG 3.98
Rank #58 / 83
+23%-4%
$0
Facility $0
NC AVG $74.6k
Rank #1 / 89
25
Facility 25
NC AVG 20.9
Rank #66 / 85
8.3
Facility 8.3
NC AVG 5.0
Rank #79 / 85
131-
74
Facility 74
NC AVG 36
Rank #14 / 536
Robert Vernon
$11.8MFiscal year ending 09/2023
Facility $11.8MFiscal year ending 09/2023
NC AVG $15.7M
Rank #50 / 84
$4.5MFiscal year ending 09/2023
Facility $4.5MFiscal year ending 09/2023
NC AVG $8.2M
Rank #68 / 84
38.2%Fiscal year ending 09/2023
Facility 38.2%Fiscal year ending 09/2023
NC AVG 58.6%
Rank #70 / 84
345510
Walnut Ridge
NH
AL
MC
Walnut Cove
63
Facility 63
NC AVG 72
Rank #221 / 387
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
+42%
3.50
Facility 3.50
NC AVG 3.98
Rank #69 / 83
-50%-12%
$40.1k
Facility $40.1k
NC AVG $74.6k
Rank #67 / 89
23
Facility 23
NC AVG 20.9
Rank #62 / 85
4.6
Facility 4.6
NC AVG 5.0
Rank #52 / 85
363A+
50
Facility 50
NC AVG 36
Rank #150 / 536
Nita Davis
$10.4MFiscal year ending 12/2023
Facility $10.4MFiscal year ending 12/2023
NC AVG $15.7M
Rank #66 / 84
$3.9MFiscal year ending 12/2023
Facility $3.9MFiscal year ending 12/2023
NC AVG $8.2M
Rank #74 / 84
37%Fiscal year ending 12/2023
Facility 37%Fiscal year ending 12/2023
NC AVG 58.6%
Rank #72 / 84
345089
Twin Lakes Memory Care -
NH
ADC
AL
MC
SNF
Burlington
32
Facility 32
NC AVG 72
Rank #324 / 387
--------------
72
Facility 72
NC AVG 36
Rank #24 / 536
$2.7M*Fiscal year ending 2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.1M*Fiscal year ending 2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.78%*Fiscal year ending 2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.345545

Frequently Asked Questions about Carolina Village

Is Carolina Village in a walkable area?

Carolina Village has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Carolina Village?

According to NC state health department records, Carolina Village's license number is HAL-045-067.

What is the occupancy rate at Carolina Village?

Carolina Village's occupancy is 80%.

Are pets allowed at Carolina Village?

Yes, Carolina Village allows residents to bring their pets.

Does Carolina Village operate as a for-profit or non-profit?

Carolina Village is registered as a non-profit in NC.

What is the overall rating for Carolina Village?

Carolina Village received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Carolina Village have?

Carolina Village has 60 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance