Carolina Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Hendersonville, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Carolina Village

Nursing Home, Assisted Living, Independent Living & Memory Care · Hendersonville, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Carolina Village accepts Medicare and private pay.

Overview of Carolina Village

Residents at Carolina Village stay for an average of 84 days, meaning the facility mostly focuses on short-term rehab alongside some long-term care. Located in North Carolina, this 60-bed home runs at about 71 percent occupancy and accepts both Medicare and private pay. If you’re planning a visit, the neighborhood is very pedestrian-friendly, with a walkability score of 82 out of 100, so family members can easily run most errands on foot.

To handle daily medical routines, clinical operations supply an average of 6 hours and 42 minutes of total nursing care per resident each day. The 24-hour scheduling structure breaks this down into 1 hour and 31 minutes from registered nurses, 1 hour and 11 minutes from licensed practical nurses, and 3 hours and 58 minutes from nurse aides. This hands-on clinical volume supports individuals recovering from surgery, stroke, or acute medical transitions.

While older inspection logs noted tracking items regarding fire safety measures and medication administration protocols, the most recent health department files confirm that the administration updated its tracking systems to resolve these past issues, requiring no further action and keeping the overall cumulative citations-per-inspection rate at zero.

Prospective representatives will find a campus equipped with an exercise pool, a therapy pool, fitness centers, a library, a woodworking shop, and an arts studio. The grounds feature nature trails with mountain and lake views, while daily social options include a book group and a Spanish club. The dining setup provides a traditional dining room with tableside service alongside fast-casual options, a bar, and a coffee nook, with base fees covering utilities, WiFi, laundry, housekeeping, and property maintenance.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 78.8% Above NC avg. ▲ 78.8% Above NC avg.NC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 77.0% Above NC avg. ▲ 77.0% Above NC avg.NC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 88.0% Above NC avg. ▲ 88.0% Above NC avg.NC average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 57.5% Above NC avg. ▲ 57.5% Above NC avg.NC average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to North Carolina state averages

Total nursing care / resident Info This home is ranked 8th out of 97 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 42m per day
Rank #8 / 97Nurse hours — State benchmarkedThis home is ranked 8th out of 97 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 97 North Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility North Carolina avg (3h 59m per day)
vs North Carolina avg
+68%

0 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +147% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 26m per day ▲ 147% State avg: 35m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 6m per day ▲ 27% State avg: 52m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 44m per day ▲ 60% State avg: 2h 20m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 5h 31m per day ▲ 66% State avg: 3h 20m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 6m per day ▲ 28% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 57m per day ▲ 146% State avg: 23m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
84 days
Bed community size
60-bed community Rank #233 / 390Bed count — State benchmarkedThis home is ranked 233rd out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 82 / 100 Rank #3 / 572Walk Score — State benchmarkedThis home is ranked 3rd out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
71%
Rank #148 / 271Occupancy rate — State benchmarkedThis home is ranked 148th out of 271 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 271. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
42 / 60
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyHenderson
License NumberHAL-045-067
CMS Certification Number345123

Safety & Compliance

Safety Features24/7 security & access to nursing support.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Fitness Centers
Exercise Pool & Therapy Pool
Library
Woodworking Shop
Arts & Crafts Studio
Dining At Village Restaurant & Bistro
Serene Mountain And Lake Views & Nature Trails
Utilities
Taxes
Wifi
Laundry & Housekeeping Services
Home Maintenance
Lawn Care
Trash Removal
Activitiesbook groups, Spanish club
Specific ProgramsIndependent Living Support, Care Center (Assisted Living), Medical Center (Skilled Nursing), 8 Dimensions of Wellness, Fitness

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 1st (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
99.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Contact Carolina Village

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 20 deficiencies 15 inspections 0 penalties 10 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 6 Better Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (41% below)
• Total inspections (29% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (26% below)
Latest Inspection August 5, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2046 This facility has 57% fewer total deficiencies than a typical North Carolina assisted living residence (20 vs. NC avg 46).↓ 57% better
Deficiencies per year Info Average deficiencies per year since 2015. 1.84.2 This facility has 57% fewer deficiencies per year than a typical North Carolina assisted living residence (1.8 vs. NC avg 4.2).↓ 57% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.32.2 This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1521 This facility has 29% fewer total inspections than a typical North Carolina assisted living residence (15 vs. NC avg 21).↓ 29% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1019 This facility has 47% fewer inspections with deficiencies than a typical North Carolina assisted living residence (10 vs. NC avg 19).↓ 47% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%90% This facility has 23 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (67% vs. NC avg 90%).↓ 23% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 5, 2025 follow-up survey confirmed all prior deficiencies were corrected with no further action needed.
  • The February 25, 2025 annual inspection found three medication management deficiencies, including unattended medications and missing physician orders for self-administration.
  • The October 13, 2023 complaint investigation substantiated failure to complete discharge MDS assessments for four residents discharged between May and August 2023.

Health Inspection History

Inspections since 2022
Total health inspections 3

North Carolina average 4


Last Health inspection on Jan 2025

Total health citations
7 Rank #27 / 101Health citations — State benchmarkedThis home is ranked 27th out of 101 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 101 NC facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 20.9

Citations per inspection
2.33 Rank #26 / 101Citations per inspection — State benchmarkedThis home is ranked 26th out of 101 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 101 facilities with citation data. Lower is better.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than North Carolina average

North Carolina average: 1.3


Serious health citations
0
100% better than North Carolina average

North Carolina average: 0.9

0 critical citations North Carolina average: 1.3

0 serious citations North Carolina average: 0.9

5 moderate citations North Carolina average: 17.1

2 minor citations North Carolina average: 1.6
Citations history (last 4 years)
Nutrition moderate citation Jan 24, 2025
Corrected

Resident Rights moderate citation Jan 24, 2025
Corrected

Care Planning minor citation Oct 13, 2023
Corrected

Administration moderate citation Aug 04, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 130
Employees 126
Contractors 4
Staff to resident ratio 2.89 : 1
61% more staff per resident than North Carolina average
North Carolina average ratio: 1.80 : 1 North Carolina average ratio: 1.80 : 1See full North Carolina ranking
Avg staff/day 45
Average shift 7.5 hours
6% worse than North Carolina average
North Carolina average: 8 hours North Carolina average shift: 8 hoursSee full North Carolina ranking
Total staff hours (quarter) 31,065

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 17 RN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 13 LPN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 64 CNA Staff are full-time employees. No contractors work on this role. 64
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.7%

220 contractor hours this quarter

Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Diagnostic X-ray Services Staff: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6406415,77992100%7.5
Licensed Practical Nurse130134,67492100%10.5
Registered Nurse170173,64892100%10.1
Clinical Nurse Specialist4041,9838491%7.4
Speech Language Pathologist6067607885%5.5
Administrator1015046368%8
Nurse Practitioner1015046368%8
Dietitian1014775863%8.2
Mental Health Service Worker1014696470%7.3
Therapeutic Recreation Specialist1014666470%7.3
Respiratory Therapy Technician4044557278%4.8
Physical Therapy Aide2024166368%6.6
Qualified Social Worker4042356470%3.6
Physical Therapy Assistant2021946470%3
Respiratory Therapist1011736166%2.8
Medication Aide/Technician4041081718%6
Occupational Therapy Aide0111043740%2.8
Medical Director0117192100%0.8
Occupational Therapy Assistant0113467%5.7
Diagnostic X-ray Services Staff0111133%3.7
64 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 91%
6 Speech Language Pathologist
% of Days 85%
1 Administrator
% of Days 68%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 63%
1 Mental Health Service Worker
% of Days 70%
1 Therapeutic Recreation Specialist
% of Days 70%
4 Respiratory Therapy Technician
% of Days 78%
2 Physical Therapy Aide
% of Days 68%
4 Qualified Social Worker
% of Days 70%
2 Physical Therapy Assistant
% of Days 70%
1 Respiratory Therapist
% of Days 66%
4 Medication Aide/Technician
% of Days 18%
1 Occupational Therapy Aide
% of Days 40%
1 Medical Director
% of Days 100%
1 Occupational Therapy Assistant
% of Days 7%
1 Diagnostic X-ray Services Staff
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
32% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.0
In line with North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Significantly above average North Carolina avg: 2.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.8%
16% better than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.6%
59% better than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 35.5%
66% worse than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
80% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
34% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
47% worse than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.7%
50% better than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.2%
16% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
7% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than North Carolina average

North Carolina average: 94.1%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.47
73% better than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.97
47% better than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Significantly above average North Carolina avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
24% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
26% better than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.4%
7% better than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.2%
8% better than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
30% better than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 58.0%
8% better than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.6%
20% better than North Carolina average

North Carolina average: 50.6%

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

55% of new residents, often for short stays.

Typical stay 4 - 5 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
14
31.1% of residents
Private pay or other
31
68.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.3M Rank #9 / 104Revenue — State benchmarkedThis home is ranked 9th out of 104 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$3.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #11 / 104Payroll — State benchmarkedThis home is ranked 11th out of 104 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$16.4M 50.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #85 / 104Payroll % — State benchmarkedThis home is ranked 85th out of 104 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina facilities typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$17.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$33.5M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (55% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
169 total

Coverage residents most often arrive under.

Medicare 45%
Private pay 55%
Discharges
179 total

Coverage residents most often leave under.

Medicare 42%
Private pay 58%

Places of interest near Carolina Village

Address 0.0 miles from city center Info Estimated distance in miles from Hendersonville's city center to Carolina Village's address, calculated via Google Maps.

Calculate Travel Distance to Carolina Village

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Address

Compare Assisted Living around Hendersonville

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Carolina Village
AL
IL
MC
NH
Hendersonville -
60
Facility 60
NC AVG 72
Rank #233 / 390
-
82
Facility 82
NC AVG 33
Rank #3 / 572
-
Carolina Reserve of Hendersonville
AL
NH
MC
Hendersonville -
61
Facility 61
NC AVG 72
Rank #232 / 390
-
29
Facility 29
NC AVG 33
Rank #321 / 572
Private / Companion Suite

Financial Assistance for
Assisted Living in North Carolina

Carolina Village is located in Hendersonville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Carolina Village

Is Carolina Village in a walkable area?

Carolina Village has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Carolina Village?

According to NC state health department records, Carolina Village's license number is HAL-045-067.

What is the occupancy rate at Carolina Village?

Carolina Village's occupancy is 71%.

Does Carolina Village operate as a for-profit or non-profit?

Carolina Village is registered as a non-profit in NC.

What is the overall rating for Carolina Village?

Carolina Village received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Carolina Village have?

Carolina Village has 60 beds.

Are there photos of Carolina Village?

Yes — there are 5 photos of Carolina Village in the photo gallery on this page.

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