Twin Lakes Memory Care
Nursing Home, Adult Day Care, Assisted Living & Memory Care · Burlington, NC

Twin Lakes Memory Care

Nursing Home, Adult Day Care, Assisted Living & Memory Care · Burlington, NC
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Twin Lakes Memory Care accepts Medicare.

Overview of Twin Lakes Memory Care

Twin Lakes Memory Care is part of Twin Lakes Community, a Continuing Care Retirement Community located in Burlington, NC. It offers a range of services including independent living, assisted living, skilled nursing, and memory care. The community is designed to provide a supportive environment for seniors, with a focus on wellness and engagement.
Bed community size
32-bed community Rank #327 / 390Bed count — State benchmarkedThis home is ranked 327th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 72 / 100 Rank #24 / 572Walk Score — State benchmarkedThis home is ranked 24th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

StatusActive
CountyAlamance
License NumberHAL-001-165
AccreditationsCARF accredited
Inspection Rating5-star rating from the Center for Medicare/Medicaid Services

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Activities
Wellness ProgramThrive Wellness Program

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 9th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Contact Twin Lakes Memory Care

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2022 · 4 years of data 6 deficiencies 6 inspections 0 penalties 6 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Inspection deficiency rate (11% above)
5 Better Metrics better than North Carolina average:
• Total deficiencies (87% below)
• Deficiencies per year (87% below)
• Deficiencies per inspection (55% below)
• Total inspections (71% below)
• Inspections with deficiencies (68% below)
Latest Inspection April 19, 2024 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NC Average vs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6 46 This facility has 87% fewer total deficiencies than a typical North Carolina assisted living residence (6 vs. NC avg 46).↓ 87% better
Deficiencies per year Info Average deficiencies per year since 2022. 1.5 11.5 This facility has 87% fewer deficiencies per year than a typical North Carolina assisted living residence (1.5 vs. NC avg 11.5).↓ 87% better
Deficiencies per inspection Info Average deficiencies per inspection. 1 2.2 This facility has 55% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1 vs. NC avg 2.2).↓ 55% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility NC Average vs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 6 21 This facility has 71% fewer total inspections than a typical North Carolina assisted living residence (6 vs. NC avg 21).↓ 71% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 6 19 This facility has 68% fewer inspections with deficiencies than a typical North Carolina assisted living residence (6 vs. NC avg 19).↓ 68% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100% 90% This facility has 10 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 90%).↑ 10% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 19, 2024 inspection cited four physical plant deficiencies, including emergency release switches not working and smoke barrier doors failing to latch properly.
  • August 9, 2023 annual survey found a medication record deficiency with missing documentation of Norco administration on the electronic medication record.
  • February 17, 2022 initial survey deficiency for unsecured hazardous materials was noted but no complaints or follow-ups indicated ongoing issues.

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Living Spaces & Floor Plans for Twin Lakes Memory Care

Places of interest near Twin Lakes Memory Care

Address 0.1 miles from city center Info Estimated distance in miles from Burlington's city center to Twin Lakes Memory Care's address, calculated via Google Maps.

Calculate Travel Distance to Twin Lakes Memory Care

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Address

Financial Assistance for
Assisted Living in North Carolina

Twin Lakes Memory Care is located in Burlington, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Twin Lakes Memory Care

Is Twin Lakes Memory Care in a walkable area?

Twin Lakes Memory Care has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Twin Lakes Memory Care?

According to NC state health department records, Twin Lakes Memory Care's license number is HAL-001-165.

Does Twin Lakes Memory Care have different floorplan options?

Yes — see the floorplan options available at Twin Lakes Memory Care on this page.

Does Twin Lakes Memory Care operate as a for-profit or non-profit?

Twin Lakes Memory Care is registered as a non-profit in NC.

What is the overall rating for Twin Lakes Memory Care?

Twin Lakes Memory Care received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Twin Lakes Memory Care have?

Twin Lakes Memory Care has 32 beds.

Are there photos of Twin Lakes Memory Care?

Yes — there are 12 photos of Twin Lakes Memory Care in the photo gallery on this page.

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