Failed to ensure a resident was treated with respect and dignity during meal assistance by staff standing instead of sitting beside the resident.
Failed to provide a homelike environment in good condition by not repairing broken windowsill trimming in a resident's room.
Failed to provide timely notification to resident and representative of hospital transfers in writing and to the Ombudsman.
Failed to complete comprehensive Minimum Data Set (MDS) assessments within required timeframes after admission and significant change in condition.
Failed to ensure accurate MDS assessments for multiple residents, including incorrect medication and diagnosis coding.
Failed to develop and implement complete, accurate, and person-centered care plans including timely interdisciplinary team meetings and updates for changes in resident condition.
Failed to administer medications according to physician's orders, resulting in missed doses due to delayed medication reorder and delivery.
Failed to provide activities of daily living assistance, specifically oral care, resulting in inconsistent teeth brushing and lack of documentation.
Failed to obtain and implement wound care orders timely for pressure ulcers present on admission.
Failed to provide safe and appropriate pain management by delaying initiation of prescribed pain medication for 16 days after provider visit.
Failed to ensure residents' doctors provide written, signed, and dated progress notes at each required visit.
Failed to ensure nursing assistants had competency evaluations at hire and routinely thereafter.
Failed to complete performance reviews at least every 12 months for nursing assistants.
Failed to properly store medications including disposal of loose tablets, dating open medications, and documenting refrigerator temperatures.
Failed to keep residents free from unnecessary psychotropic medications by lacking consents and appropriate diagnoses for medication use.
Failed to provide or obtain routine dental services for residents, resulting in lack of dental visits since admission.
Failed to serve food under sanitary conditions by not performing hand hygiene prior to assisting residents with eating and drinking.
Failed to safeguard resident-identifiable information and maintain complete and accurate medical records, including monitoring for anticoagulant use.
Failed to provide sufficient dining space, resulting in crowded conditions that hinder safe movement and disrupt dining experience.
Failed to provide behavioral health training consistent with requirements for nursing assistants.