Casa El Cajon

Overview of Casa El Cajon

Casa El Cajon is an assisted living home offering family-like treatment offering a warm atmosphere for seniors who seek to find quality support services at an affordable rate.

Residents can feel confident with the lifestyle they’ll be able to enjoy during their stay, and their families can rest easy knowing that their loved ones are in good hands. With its close-knit relationship between staff and fellow residents, seniors can expand their social life.

Facility Direct Line (619) 440-1335

99-bed community

A larger shared setting that may offer more common spaces and organized community services.

35 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 82 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

90%

Higher than the California average: 72.8%

Occupied beds

89 / 99

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJanuary 31, 1991

CountySan Diego

License Number370804788

Casa El Cajon is legally operated by Lillian Franklin, and administered by Rebecca Rayo.

Staffing

Key information about the people who lead and staff this community.

Specialized Dementia Live-in Staff

Specialized Dementia Separate Housekeeping Staff

No Admission Fee

Since 2020 · 6 years of data 5 citations 32 total visits 18 complaint visits 4 official inspections 14 complaint investigations

Inspection Score

1 point below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection April 28, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	5	10	This facility has 50% fewer total citations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	0	3	This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	5	4	This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per year Average citations per year since 2020.	0.8	1.7	This facility has 53% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 1.7).↓ 53% better
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	32	16	This facility has 100% more total visits than a typical California assisted living residence (32 vs. CA avg 16).↑ 100% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	18	13	This facility has 38% more complaint visits than a typical California assisted living residence (18 vs. CA avg 13).↑ 38% worse Rank #1088 / 1397 Complaint visits — State benchmarked This home is ranked 1088th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	10	7	This facility has 43% more other visits than a typical California assisted living residence (10 vs. CA avg 7).↑ 43% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	14	10	This facility has 40% more complaint investigations than a typical California assisted living residence (14 vs. CA avg 10).↑ 40% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent annual inspection on December 8, 2025 found no deficiencies, with the facility clean, sanitary, and in good repair, fully compliant with safety, food, medication storage, and records regulations.
A single deficiency was cited on November 13, 2023 for failing to conduct a required pre-admission interview evaluating applicant suitability, posing a potential health and safety risk.
Multiple complaint investigations from 2023 to 2025 substantiated unlawful eviction notices missing required information and eviction procedure violations, resulting in several Type B deficiencies and technical violations related to eviction notices.

Show Inspection Reports

What does this home offer?

Pets Allowed

Building Type: Single-story

Transportation Services

Fitness and Recreation

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The information below is reported by the California Department of Social Services and Department of Public Health.


Good Samaritan Retirement Home	AL ADC HC IL MC NC RC NH	El Cajon	110 Facility 110 CA AVG 103 Rank #642 / 1657	No	2 Facility 2 CA AVG 57 Rank #2044 / 2092	89 Facility 89 CA AVG 81 Rank #461 / 1401	4	2 Facility 2 CA AVG 13 Rank #324 / 1397	-	25 Facility 25 CA AVG 13 Rank #235 / 1487	50.0% Facility 50.0% CA AVG 74.8% Rank #1223 / 1368	Daughters Of Mary Immaculate C Chaldean Sisters	-
Casa El Cajon	AL	El Cajon	99 Facility 99 CA AVG 103 Rank #725 / 1657	Yes	82 Facility 82 CA AVG 57 Rank #357 / 2092	80 Facility 80 CA AVG 81 Rank #853 / 1401	4	18 Facility 18 CA AVG 13 Rank #1088 / 1397	0 Facility 0 CA AVG 3 Rank #1 / 1164	35 Facility 35 CA AVG 13 Rank #69 / 1487	89.9% Facility 89.9% CA AVG 74.8% Rank #283 / 1368	Lillian Franklin	-
Lo-Har Senior Living	AL MC	El Cajon	68 Facility 68 CA AVG 103 Rank #1017 / 1657	Yes	72 Facility 72 CA AVG 57 Rank #674 / 2092	59 Facility 59 CA AVG 81 Rank #1301 / 1401	5	67 Facility 67 CA AVG 13 Rank #1378 / 1397	5 Facility 5 CA AVG 3 Rank #895 / 1164	6 Facility 6 CA AVG 13 Rank #886 / 1487	89.7% Facility 89.7% CA AVG 74.8% Rank #284 / 1368	Granite Hills Senior Living, Inc	Studio / 1 Bed / 2 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Casa El Cajon?

The legal owner and operator of Casa El Cajon is Lillian Franklin.

Is Casa El Cajon in a walkable area?

Casa El Cajon has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Casa El Cajon?

According to CA state health department records, Casa El Cajon's license number is 370804788.

What is the occupancy rate at Casa El Cajon?

Casa El Cajon's occupancy is 90%.

Who is the administrator of Casa El Cajon?

Rebecca Rayo is the administrator of Casa El Cajon.

How many beds does Casa El Cajon have?

Casa El Cajon has 99 beds.

Has Casa El Cajon had any recent citations?

Casa El Cajon has had 5 recently reported citations.

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