Chapters Living of Joplin

Q: Who is the owner of Chapters Living of Joplin?

The legal owner and operator of Chapters Living of Joplin is Chapters Joplin Opco Llc.

Q: Is Chapters Living of Joplin in a walkable area?

Chapters Living of Joplin has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Q: Who is the administrator of Chapters Living of Joplin?

Rebecca Massey is the administrator of Chapters Living of Joplin.

Q: How many beds does Chapters Living of Joplin have?

Chapters Living of Joplin has 93 beds.

Q: Are there photos of Chapters Living of Joplin?

Yes — there are 20 photos of Chapters Living of Joplin in the photo gallery on this page.

Q: What is the address of Chapters Living of Joplin?

Chapters Living of Joplin is located at 201 S NORTHPARK LN.

Q: What is the phone number of Chapters Living of Joplin?

(630) 766-5800 will put you in contact with the team at Chapters Living of Joplin.

Overview of Chapters Living of Joplin

Chapters Living of Joplin is a 93-bed voluntary non-profit nursing home at 201 South Northpark Lane, Joplin, Jasper County, Missouri. Rebecca Massey serves as administrator; Chapters Joplin Opco LLC provides operations. The community accommodates independent living, assisted living, and memory care alongside short-term rehabilitation. Average length of stay is 48 days.

The facility provides religious services including chapel services and Bible studies, along with activities, dining options, and common areas.

The facility occupies a highly walkable urban location (walk score 77), with most daily errands accessible on foot.

The payer mix reflects a care model balancing short-term Medicare rehabilitation with longer-term Medicaid and private-pay residents. Medicare accounts for 27 percent of new admissions (average stay 4-5 months), private pay represents 55 percent (typical stay 1 month), and Medicaid comprises 18 percent (typical stay 1-2 months).

Occupancy and financial performance warrant family attention. Current occupancy stands at 47.2 percent, down 10.5 percentage points from 57.8 percent in 2022 and markedly below state average occupancy for comparable facilities. Gross revenue in 2023 was $10.3 million against operating expenses of $11.5 million, producing a net deficit of $4.1 million and a negative profit margin of 39.9 percent. Payroll costs represent 66 percent of revenue at $6.8 million.

The sustained operating losses and declining occupancy trajectory raise questions about operational stability, service continuity, and the facility’s capacity to maintain and upgrade plant and equipment over time.

The facility reports no civil money penalties or payment denials in the past three years.

Families evaluating Chapters Living should request clarification on the causes and timeline of the occupancy decline, and current operational and financial stabilization plans.

(630) 766-5800

Capacity and availability

48 days

93-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 77 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Facility TypeAssisted Living Facility

CountyJasper

Chapters Living of Joplin is legally operated by Chapters Joplin Opco Llc, and administrated by Rebecca Massey.

Owner NameChapters Joplin Opco LLC

Emergency Systems24/7 emergency call systems available.

Comfortable

Secure Environment

Inviting Common Areas

Engaging Programs And Events

Emergency Response Call System

Delicious And Nutritious Dining Options

ActivitiesEnriching activities for every interest.

Specific ProgramsPhoto Gallery

Religious ServicesChapel services and Bible studies available.

Food DescriptionDelicious and nutritious dining options available.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. MO average

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	0	7	This facility has 100% fewer total inspections than a typical Missouri nursing home (0 vs. MO avg 7).↓ 100% better

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 4 - 5 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Financial Trends

Historical financial and operational data for Chapters Living of Joplin based on CMS SNF Cost Reports.

Occupancy Rate 47.2% ↓ 10.5pp vs 2022

Net Income -$4.1M ↓ ~$1.5M vs 2022

Total Payroll $6.8M ↓ ~$1.5M vs 2022

Profit Margin -39.9% ↓ 19.3pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	88.4%	91.2%	92.1%	87.9%	87.6%	84.4%	86.3%	81.6%	79.0%	56.3%	57.8%	47.2%
Beds	120	120	120	120	120	120	120	120	120	120	120	120
Net Income	$24,872	-$536,450	-$131,594	-$163,379	-$282,190	-$811,900	-$1,175,999	-$574,272	-$666,313	-$3,255,012	-$2,622,659	-$4,113,322
Gross Revenue	$11,936,794	$12,850,577	$13,988,869	$13,965,381	$18,616,884	$20,053,426	$20,089,918	$20,912,394	$18,206,458	$13,505,891	$12,783,795	$10,319,825
Operating Expenses	$12,350,904	$13,396,605	$13,030,946	$12,729,332	$12,577,075	$13,391,504	$13,309,306	$12,746,298	$13,163,536	$13,244,856	$13,853,255	$11,498,466
Net Patient Revenue	$9,144,432	$9,551,414	$10,039,420	$9,659,014	$12,167,151	$12,493,126	$12,031,036	$12,096,549	$11,863,593	$9,321,449	$9,159,544	$7,383,664
Total Payroll	$6,703,828	$7,350,840	$7,512,441	$7,132,442	$6,919,748	$7,479,372	$7,145,473	$7,003,436	$7,214,509	$7,483,387	$8,262,816	$6,809,175
Profit Margin %	0.2%	-4.2%	-0.9%	-1.2%	-1.5%	-4.1%	-5.9%	-2.8%	-3.7%	-24.1%	-20.5%	-39.9%
Medicare %	27.7%	29.0%	24.2%	22.9%	19.0%	19.8%	18.0%	17.0%	13.8%	16.0%	11.2%	12.3%
Medicaid %	48.3%	45.7%	49.8%	50.9%	50.6%	52.2%	56.5%	54.2%	62.9%	58.0%	64.7%	59.6%
Private %	24.1%	25.3%	26.0%	26.2%	30.4%	28.0%	25.5%	28.8%	23.2%	26.0%	24.1%	28.1%
Revenue/Day	$236	$239	$249	$251	$316	$338	$318	$339	$342	$378	$362	$443
Cost/Day	$318	$335	$323	$330	$327	$362	$352	$357	$379	$537	$547	$690
Avg Length of Stay	72.6 days	77.7 days	79.2 days	73.8 days	75.1 days	75.7 days	76.5 days	75.4 days	95.1 days	55.5 days	94.1 days	48.3 days

Finances and operations

Home revenue

$10.3M

Operating deficit

-$4.1M

Voluntary non-profit community

Home revenue

$10.3M

Operating deficit

-$4.1M

Payroll costs

$6.8M

66% of revenue

Other operating costs

$7.6M

Total costs $14.4M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

How we assess these insights Show admissions and discharges

0.0 miles from city center Estimated distance in miles from Joplin's city center to Chapters Living of Joplin's address, calculated via Google Maps.

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled

General Missouri resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural access prioritized.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+

General Missouri resident, in approved facility.

Income Limits ~$1,215/month individual

Asset Limits $2,000 individual

Supplements SSI; facility-based only.

Benefits

Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+

General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

Benefits

Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled

General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Benefits

Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled

General Missouri resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —

General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual

Asset Limits Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits

Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Nursing Home around Joplin

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

4 facilities compared · CMS & MO Dept. of Health data

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Communities of Wildwood Ranch		NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Joplin	120	90.2%	+35%	4.15				-25%	+11%	$0	13	2.2	1	107	77	John Cascone	$15.9M	$6.7M	42%	265848
Westgate		NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Joplin	120	81.8%	+23%	3.40				+5%	-9%	$0	20	3.3	1	107	77	Misty Caldwell	$10.2M	$4.5M	43.9%	265877
Joplin Gardens		NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Joplin	92	67.9%	+2%	3.44				-70%	-8%	$0	21	3.5	-	71	48	N & R Of Joplin, LLC	$6.0M	$3.6M	60.6%	265853
Chapters Living of Joplin	-	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Joplin	93	-	-	-	-	-	-	-	-	-	-	-	-	-	77	#N/A	$10.3M	$6.8M	66%	265617

Nursing Home Explorer

Who is the owner of Chapters Living of Joplin?

The legal owner and operator of Chapters Living of Joplin is Chapters Joplin Opco Llc.

Is Chapters Living of Joplin in a walkable area?

Chapters Living of Joplin has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Who is the administrator of Chapters Living of Joplin?

Rebecca Massey is the administrator of Chapters Living of Joplin.

How many beds does Chapters Living of Joplin have?

Chapters Living of Joplin has 93 beds.

Are there photos of Chapters Living of Joplin?

Yes — there are 20 photos of Chapters Living of Joplin in the photo gallery on this page.

What is the address of Chapters Living of Joplin?

Chapters Living of Joplin is located at 201 S NORTHPARK LN.

What is the phone number of Chapters Living of Joplin?

(630) 766-5800 will put you in contact with the team at Chapters Living of Joplin.

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