Occupancy rate
54%
10% lower than Maryland averageMaryland average: 60%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home
Charlotte Hall Veterans Home
Charlotte Hall Veterans Home is a program within the Maryland Department of Veterans Affairs and is the only veterans home in the State of Maryland. The Home is a 454-bed facility providing a continuum of care from the 168-bed Assisted Living unit to a higher level of care in the 286-Skilled Nursing Home. Charlotte Hall Veterans Home also provides services for eligible spouses who are unable to take care of themselves due to age or disability.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
168
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
53.8%
Residents per day (avg)
210
Occupancy rate
53.8%
Residents per day (avg)
210
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental community
Operated by city authorities.
Home revenue
$37.0M
Operating deficit
-$9.2M
Governmental community
Operated by city authorities.
Home revenue
$36,966,005.00
Operating deficit
$-9,176,083.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$34.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.1M
168-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
10% lower than Maryland averageOccupied beds
90 / 168
Average residents
104 per day
License details
Facility type
3
Issuance
June 1, 2002
County:
St. Mary's
Additional licensing details
CMS Certification Number:
215161
Ownership & operating entity
Profit status:
false
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Admissions, Contact Us, Volunteering, Donations, Employment, FAQ's
Operating Hours
Standard visiting hours are from 10:00 AM to 8:00 PM, seven days a week.
Pricing & Financial Information
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.
Maryland average: 5 visits/inspections
Maryland average: 2 inspections
Show Inspection Reports
Health Inspection History
Inspections
Total health inspections
5
Maryland average 3.9
Last Health inspection on Jul 2025
Total health citations
45
Maryland average 49.9
Citations per inspection
9
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 45 citations resulted from standard inspections; and 15 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
300% worse than Maryland averageMaryland average: 0.5
Serious Health citations
7
7
1067% worse than Maryland averageMaryland average: 0.6
2 critical citations
7 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 25, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 25, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 25, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 25, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 25, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Maryland The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Broadmead
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Cockeysville
51
61.4%
-25%
6.82
+81%
0
10
0
36
A+
Patterson, Ann
$39,3M
$15,6M
39.6%
215123
Assisted Living at Goodwill
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Grantsville
108
97.1%
+18%
4.85
+29%
1
37
2
103
-
Bender, Tim
$17,8M
$7,5M
42%
215250
Charlotte Hall Veterans Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Charlotte Hall
454
53.8%
-35%
4.95
+31%
2
45
9
210
-
Pruitthealth Veteran Services - Maryland, Inc.
$32,9M
$12,0M
36.5%
215161
Arden Courts of Kensington
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Kensington
64
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Chesapeake Cove
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Crisfield
30
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Places of interest near Charlotte Hall Veterans Home
29.2 miles from city center
29449 Charlotte Hall Road, Charlotte Hall, MD 20622
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
262
Employees
249
Contractors
13
Staff to resident ratio
1.20:1
34% worse than Maryland averageMaryland average ratio: 1.81:1
Avg staff/day
138
Average shift
7.9 hours
0% compared with Maryland averageMaryland average: 8 hours
Total staff hours (quarter)
99,508
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
125
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
3.4%
3,422 contractor hours this quarter
Physical Therapy Assistant: 4
Physical Therapy Aide: 3
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
Staff by category
| Certified Nursing Assistant | 125 | 0 | 125 | 46,724 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 45 | 0 | 45 | 18,380 | 91 | 100% | 8.8 |
| Registered Nurse | 26 | 0 | 26 | 9,881 | 91 | 100% | 7.9 |
| Dietitian | 16 | 0 | 16 | 7,324 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 4,099 | 71 | 78% | 8.2 |
| Medication Aide/Technician | 12 | 0 | 12 | 4,094 | 91 | 100% | 8.2 |
| Administrator | 5 | 0 | 5 | 1,864 | 65 | 71% | 8 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,507 | 64 | 70% | 7.5 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,495 | 89 | 98% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 929 | 66 | 73% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 873 | 66 | 73% | 7 |
| Speech Language Pathologist | 0 | 2 | 2 | 777 | 67 | 74% | 6.7 |
| Nurse Practitioner | 2 | 0 | 2 | 720 | 65 | 71% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 436 | 65 | 71% | 6.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 407 | 62 | 68% | 6.6 |
125 Certified Nursing Assistant
% of Days
100%
45 Licensed Practical Nurse
% of Days
100%
26 Registered Nurse
% of Days
100%
16 Dietitian
% of Days
100%
11 Clinical Nurse Specialist
% of Days
78%
12 Medication Aide/Technician
% of Days
100%
5 Administrator
% of Days
71%
4 Mental Health Service Worker
% of Days
70%
3 Occupational Therapy Aide
% of Days
98%
2 Respiratory Therapy Technician
% of Days
73%
4 Physical Therapy Assistant
% of Days
73%
2 Speech Language Pathologist
% of Days
74%
2 Nurse Practitioner
% of Days
71%
2 Qualified Social Worker
% of Days
71%
3 Physical Therapy Aide
% of Days
68%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
218 residents
Residents by payment source
Medicare
13 residents (6%)
Medicaid
106 residents (48.6%)
Private pay or other
99 residents (45.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
41% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.9
34% better than Maryland averageMaryland average: 25.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.3%
Percent of long-stay residents whose need for help with daily activities has increased
10.3%
57% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.2%
Percent of long-stay residents whose ability to move independently worsened
14.2%
49% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
In line with Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
25% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.6%
Percent of long-stay high risk residents with pressure ulcers
6.6%
In line with Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
52% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.6%
Percent of long-stay residents who lose too much weight
4.6%
21% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
92% better than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.2%
Percent of long-stay residents who received an antipsychotic medication
16.2%
25% worse than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
8% better than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Maryland averageMaryland average: 96.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
17% better than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
213% worse than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
9% better than Maryland averageMaryland average: 80.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$233K
281% higher than Maryland averageMaryland average: $61K
Number of fines
2
34% more fines than Maryland averageMaryland average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$233K
Maryland average
$61K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2025
$66K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 17, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 17, 2023
$168K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Charlotte Hall Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
53.8%
↓ 9.8pp vs 2022
Net Income
-$9,176,083
↓ ~$10.1M vs 2022
Total Payroll
$23,898,498
↑ ~$5.5M vs 2022
Profit Margin
-27.9%
↓ 30.4pp vs 2022
Loading trend charts...
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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