Total health inspections
5
Maryland average 3.9
Last Health inspection on Jul 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Charlotte Hall Veterans Home
Nursing Home
Charlotte Hall Veterans Home
Nursing Home
Charlotte Hall Veterans Home is a program within the Maryland Department of Veterans Affairs and is the only veterans home in the State of Maryland. The Home is a 454-bed facility providing a continuum of care from the 168-bed Assisted Living unit to a higher level of care in the 286-Skilled Nursing Home. Charlotte Hall Veterans Home also provides services for eligible spouses who are unable to take care of themselves due to age or disability.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
168
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
53.8%
Residents per day (avg)
210
Occupancy rate
53.8%
Residents per day (avg)
210
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental home
State
Home revenue
$37.0M
Operating deficit
-$9.2M
Governmental home
State
Home revenue
$36,966,005.00
Operating deficit
$-9,176,083.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$34.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.1M
168-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Facility Type
3
License Date
June 1, 2002
Additional licensing details
CMS Certification Number:
215161
County:
St. Mary's
Ownership & operating entity
Profit status:
false
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Admissions, Contact Us, Volunteering, Donations, Employment, FAQ's
Operating Hours
Standard visiting hours are from 10:00 AM to 8:00 PM, seven days a week.
Pricing & Financial Information
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Maryland
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Broadmead
+40%
+81%
-25%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21030
51
No
PATTERSON, ANN
61.4%
$39,286,866.00
$15,557,199.00
39.6%
35.90
6.8245
-
10
-
+40%+81%-25%
Assisted Living at Goodwill
-4%
+29%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21536
108
No
BENDER, TIM
97.1%
$17,805,102.00
$7,478,442.00
42%
102.60
4.8529
1
37
2
-4%+29%+18%
Charlotte Hall Veterans Home
-25%
+31%
-35%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 20622
454
No
PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC.
53.8%
$32,926,011.00
$12,031,199.00
36.5%
209.50
4.9507
2
45
9
-25%+31%-35%
Glen Meadows
+55%
+15%
-12%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21057
31
No
-
72.8%
$16,535,399.00
$5,353,758.00
32.4%
28.60
4.3544
1
36
1
+55%+15%-12%
Copper Ridge Center
-6%
+1%
-18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21784
126
No
CARROLL MD HOLDCO LLC
67.5%
$15,127,982.00
$5,220,914.00
34.5%
65.40
3.8128
1
45
-
-6%+1%-18%
Broadmead
Type of care:
SNF
AL
Community:
MD 21030
Bed Count:
51
Pets Allowed:
No
Operator:
PATTERSON, ANN
CCN:
215123
Occupancy:
61.4%
Home Revenue:
$39,286,866.00
Payroll Costs:
$15,557,199.00
Payroll %:
39.6%
Avg Residents/Day:
35.90
Overall Rating:
Adj Nurse Hours:
6.8245
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+40%
+40%
Staffing vs State Avg:
+81%
+81%
Occupancy vs State Avg:
-25%
-25%
Assisted Living at Goodwill
Type of care:
SNF
AL
Community:
MD 21536
Bed Count:
108
Pets Allowed:
No
Operator:
BENDER, TIM
CCN:
215250
Occupancy:
97.1%
Home Revenue:
$17,805,102.00
Payroll Costs:
$7,478,442.00
Payroll %:
42%
Avg Residents/Day:
102.60
Overall Rating:
Adj Nurse Hours:
4.8529
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
37
Severe Citations:
2
RN share vs State Avg:
-4%
-4%
Staffing vs State Avg:
+29%
+29%
Occupancy vs State Avg:
+18%
+18%
Charlotte Hall Veterans Home
Type of care:
SNF
AL
Community:
MD 20622
Bed Count:
454
Pets Allowed:
No
Operator:
PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC.
CCN:
215161
Occupancy:
53.8%
Home Revenue:
$32,926,011.00
Payroll Costs:
$12,031,199.00
Payroll %:
36.5%
Avg Residents/Day:
209.50
Overall Rating:
Adj Nurse Hours:
4.9507
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
45
Severe Citations:
9
RN share vs State Avg:
-25%
-25%
Staffing vs State Avg:
+31%
+31%
Occupancy vs State Avg:
-35%
-35%
Glen Meadows
Type of care:
SNF
AL
Community:
MD 21057
Bed Count:
31
Pets Allowed:
No
CCN:
215278
Occupancy:
72.8%
Home Revenue:
$16,535,399.00
Payroll Costs:
$5,353,758.00
Payroll %:
32.4%
Avg Residents/Day:
28.60
Overall Rating:
Adj Nurse Hours:
4.3544
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
36
Severe Citations:
1
RN share vs State Avg:
+55%
+55%
Staffing vs State Avg:
+15%
+15%
Occupancy vs State Avg:
-12%
-12%
Copper Ridge Center
Type of care:
SNF
AL
Community:
MD 21784
Bed Count:
126
Pets Allowed:
No
Operator:
CARROLL MD HOLDCO LLC
CCN:
215265
Occupancy:
67.5%
Home Revenue:
$15,127,982.00
Payroll Costs:
$5,220,914.00
Payroll %:
34.5%
Avg Residents/Day:
65.40
Overall Rating:
Adj Nurse Hours:
3.8128
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
45
RN share vs State Avg:
-6%
-6%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-18%
-18%Places of interest near Charlotte Hall Veterans Home
29.2 miles from city center
Charlotte Hall, MD 20622
Calculate Travel Distance to Charlotte Hall Veterans Home
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
262
Total Staff
249
Employees
13
Contractors
99,508
Total Hours (Quarter)
138
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 26 | 7.9 | No |
| Licensed Practical Nurse | 45 | 8.8 | No |
| Certified Nursing Assistant | 125 | 7.6 | No |
Staff by Category
Administration ⓘ
5 staff
8hs shift avg
Nursing Staff ⓘ
208 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
13 staff
8.2hs shift avg
Therapy Services ⓘ
14 staff
7.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6.5hs shift avg
Dietary Services ⓘ
16 staff
7.9hs shift avg
Other Services ⓘ
4 staff
7.5hs shift avg
Contractor Analysis
3.4%
of total hours from contractors
3,422 contractor hours this quarter
Physical Therapy Assistant: 4
Physical Therapy Aide: 3
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 125 | 0 | 125 | 46,724 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 45 | 0 | 45 | 18,380 | 91 | 100% | 8.8 |
| Registered Nurse | 26 | 0 | 26 | 9,881 | 91 | 100% | 7.9 |
| Dietitian | 16 | 0 | 16 | 7,324 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 4,099 | 71 | 78% | 8.2 |
| Medication Aide/Technician | 12 | 0 | 12 | 4,094 | 91 | 100% | 8.2 |
| Administrator | 5 | 0 | 5 | 1,864 | 65 | 71% | 8 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,507 | 64 | 70% | 7.5 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,495 | 89 | 98% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 929 | 66 | 73% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 873 | 66 | 73% | 7 |
| Speech Language Pathologist | 0 | 2 | 2 | 777 | 67 | 74% | 6.7 |
| Nurse Practitioner | 2 | 0 | 2 | 720 | 65 | 71% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 436 | 65 | 71% | 6.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 407 | 62 | 68% | 6.6 |
Health Inspection History
Inspections
Total health citations
45
Citations per inspection
9
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 45 citations resulted from standard inspections; and 15 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
300% worse than Maryland averageMaryland average: 0.5
Serious Health citations
7
7
1067% worse than Maryland averageMaryland average: 0.6
2 critical citations
7 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jul 25, 2025
Corrected
Infection Control moderate citation
Jul 25, 2025
Corrected
Nutrition moderate citation
Jul 25, 2025
Corrected
Pharmacy moderate citation
Jul 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
218
Total Residents
Medicare
13
(6%)
ⓘ
Medicaid
106
(48.6%)
ⓘ
Private Pay/Other
99
(45.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
41% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.9
34% better than Maryland averageMaryland average: 25.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.3%
Percent of long-stay residents whose need for help with daily activities has increased
10.3%
57% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.2%
Percent of long-stay residents whose ability to move independently worsened
14.2%
49% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
In line with Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
25% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.6%
Percent of long-stay high risk residents with pressure ulcers
6.6%
In line with Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
52% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.6%
Percent of long-stay residents who lose too much weight
4.6%
21% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
92% better than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.2%
Percent of long-stay residents who received an antipsychotic medication
16.2%
25% worse than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
8% better than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Maryland averageMaryland average: 96.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
17% better than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
213% worse than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
9% better than Maryland averageMaryland average: 80.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$233K
281% higher than Maryland averageMaryland average: $61K
Number of fines
2
34% more fines than Maryland averageMaryland average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$233K
Maryland average
$61K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2025
$66K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 17, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 17, 2023
$168K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Charlotte Hall Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
53.8%
↓ 9.8pp vs 2022
Net Income
-$9,176,083
↓ ~$10.1M vs 2022
Total Payroll
$23,898,498
↑ ~$5.5M vs 2022
Profit Margin
-27.9%
↓ 30.4pp vs 2022
Loading trend charts...
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