Charlotte Hall Veterans Home
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Charlotte Hall, MD
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Charlotte Hall Veterans Home

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Charlotte Hall, MD
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Charlotte Hall Veterans Home accepts Medicaid, Medicare, and private pay.

Inspection History

In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.

Since 2018 · 8 years of data 33 citations 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maryland state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Maryland state average
Overall vs. MD average 3 Worse Metrics worse than Maryland average:
• Total citations (725% above)
• Citations per year (720% above)
• Citations per inspection (938% above)
1 Better Metrics better than Maryland average:
• Total inspections (20% below)
Latest Inspection July 25, 2025 Annual Inspection

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityMD Averagevs. MD Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 334 This facility has 725% more total citations than a typical Maryland assisted living residence (33 vs. MD avg 4).↑ 725% worse
Citations per year Info Average citations per year since 2018. 4.10.5 This facility has 720% more citations per year than a typical Maryland assisted living residence (4.1 vs. MD avg 0.5).↑ 720% worse
Citations per inspection Info Average citations per inspection. 8.30.8 This facility has 938% more citations per inspection than a typical Maryland assisted living residence (8.3 vs. MD avg 0.8).↑ 938% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMD Averagevs. MD Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 45 This facility has 20% fewer total inspections than a typical Maryland assisted living residence (4 vs. MD avg 5).↓ 20% better

Health Inspection History

Inspections since 2018
Total health inspections 5

State average N/A


Last Health inspection on Jul 2025

Total health citations
45 Rank #87 / 149Health citations — State benchmarkedThis home is ranked 87th out of 149 homes in Maryland. Shows this facility's total health deficiency citations benchmarked to the Maryland State average, with a ranking across all 149 MD facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Maryland that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
9

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 45 citations resulted from standard inspections; and 15 of 45 resulted from complaint investigations.

Breakdown of citation severity (last 8 years)
Critical health citations
2
In line with State average

State average: N/A


Serious health citations
7
In line with State average

State average: N/A

2 critical citations State average: N/A

7 serious citations State average: N/A

36 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 8 years)
Abuse/Neglect moderate citation Jul 25, 2025
Corrected

Infection Control moderate citation Jul 25, 2025
Corrected

Nutrition moderate citation Jul 25, 2025
Corrected

Pharmacy moderate citation Jul 25, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 260
Employees 246
Contractors 14
Staff to resident ratio 1.19 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 140
Average shift 8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 103,060

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 26 RN Staff are full-time employees. No contractors work on this role. 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 45 LPN Staff are full-time employees. No contractors work on this role. 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 124 CNA Staff are full-time employees. No contractors work on this role. 124
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

3.4%

3,469 contractor hours this quarter

Physical Therapy Assistant: 4 Physical Therapy Aide: 3 Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Qualified Social Worker: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant124012450,52992100%7.9
Licensed Practical Nurse4504518,89192100%8.8
Registered Nurse260269,68092100%8.2
Dietitian150156,06492100%7.8
Medication Aide/Technician120124,74692100%8.1
Clinical Nurse Specialist110113,8857076%8.1
Administrator4042,0406571%8
Mental Health Service Worker5051,7906874%7.7
Occupational Therapy Aide3031,4649199%8
Respiratory Therapy Technician0228897076%7.5
Qualified Social Worker0227696773%6.9
Physical Therapy Assistant0447256975%6.3
Speech Language Pathologist0337246874%6.2
Nurse Practitioner1015046368%8
Physical Therapy Aide0333625863%5.7
124 Certified Nursing Assistant
% of Days 100%
45 Licensed Practical Nurse
% of Days 100%
26 Registered Nurse
% of Days 100%
15 Dietitian
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
11 Clinical Nurse Specialist
% of Days 76%
4 Administrator
% of Days 71%
5 Mental Health Service Worker
% of Days 74%
3 Occupational Therapy Aide
% of Days 99%
2 Respiratory Therapy Technician
% of Days 76%
2 Qualified Social Worker
% of Days 73%
4 Physical Therapy Assistant
% of Days 75%
3 Speech Language Pathologist
% of Days 74%
1 Nurse Practitioner
% of Days 68%
3 Physical Therapy Aide
% of Days 63%

Penalties and fines

Includes penalties issued in 2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $233K
281% higher than State average

State average: $61K

Number of fines 2
34% more fines than State average

State average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $233K
State average $61K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Apr 4, 2025 · $66K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 4, 2025
$66K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.7
41% better than State average

State average: 12.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.9
34% better than State average

State average: 25.7

Long-stay resident measures
Above average State avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.3%
57% better than State average

State average: 23.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.2%
49% better than State average

State average: 27.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.3%
In line with State average

State average: 25.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
25% worse than State average

State average: 2.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
In line with State average

State average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
52% better than State average

State average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
21% better than State average

State average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
92% better than State average

State average: 20.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.2%
25% worse than State average

State average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
8% better than State average

State average: 92.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
In line with State average

State average: 96.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.58
20% worse than State average

State average: 1.32

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.70
40% worse than State average

State average: 1.21

Short-stay resident measures
Significantly below average State avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.9%
17% better than State average

State average: 78.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.4%
213% worse than State average

State average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.2%
9% better than State average

State average: 80.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.1%
14% worse than State average

State average: 21.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.1%
8% better than State average

State average: 9.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
34% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 28.4%
47% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 27.8%
45% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

54% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

31% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 218
Medicare
13
6% of residents
Medicaid
106
48.6% of residents
Private pay or other
99
45.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$13.2M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$32.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$13.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$4.0M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$14.2M 43.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #6 / 148Payroll % — State benchmarkedThis home is ranked 6th out of 148 homes in Maryland. Shows payroll as a percentage of revenue versus the Maryland average. Well-run Maryland facilities typically land around 49–57% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Maryland that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$31.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$45.8M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 1 - 2 years.

Admissions
187 total

Coverage residents most often arrive under.

Medicare 15%
Private pay 54%
Medicaid 31%
Discharges
421 total

Coverage residents most often leave under.

Medicare 19%
Private pay 33%
Medicaid 48%

Places of interest near Charlotte Hall Veterans Home

Address 0.0 miles from city center Info Estimated distance in miles from Charlotte Hall's city center to Charlotte Hall Veterans Home's address, calculated via Google Maps.

Calculate Travel Distance to Charlotte Hall Veterans Home

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Address

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Frequently Asked Questions about Charlotte Hall Veterans Home

Is Charlotte Hall Veterans Home in a walkable area?

Charlotte Hall Veterans Home has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Charlotte Hall Veterans Home?

Charlotte Hall Veterans Home's occupancy is 100%.

Does Charlotte Hall Veterans Home operate as a for-profit or non-profit?

Charlotte Hall Veterans Home is registered as a for-profit in MD.

How many beds does Charlotte Hall Veterans Home have?

Charlotte Hall Veterans Home has 168 beds.

What is the address of Charlotte Hall Veterans Home?

Charlotte Hall Veterans Home is located at 29449 Charlotte Hall Road, Charlotte Hall, MD 20622.

What is the phone number of Charlotte Hall Veterans Home?

(301) 884-8171 will put you in contact with the team at Charlotte Hall Veterans Home.

What county is Charlotte Hall Veterans Home located in?

Charlotte Hall Veterans Home is in St. Mary's County.

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