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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 11th out of 144 homes in Maryland for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 42m per day | ▼ 14% State avg: 49m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ■ Avg State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 45m per day | ▲ 28% State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 43m per day | ▲ 7% State avg: 3h 28m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 47% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 44% State avg: 37m per day · National avg: 28m per day |
Higher than the Maryland average: 60%In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maryland state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | MD Average | vs. MD Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 4 | This facility has 725% more total citations than a typical Maryland nursing home (33 vs. MD avg 4).↑ 725% worse |
|
Citations per year
Average citations per year since 2018.
| 4.1 | 0.5 | This facility has 720% more citations per year than a typical Maryland nursing home (4.1 vs. MD avg 0.5).↑ 720% worse |
|
Citations per inspection
Average citations per inspection.
| 8.3 | 0.8 | This facility has 938% more citations per inspection than a typical Maryland nursing home (8.3 vs. MD avg 0.8).↑ 938% worse |
Inspections
| This Facility | MD Average | vs. MD Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 5 | This facility has 20% fewer total inspections than a typical Maryland nursing home (4 vs. MD avg 5).↓ 20% better |
Maryland average 3.9
Last Health inspection on Jul 2025
Maryland average 49.9
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 45 citations resulted from standard inspections; and 15 of 45 resulted from complaint investigations.
300% worse than Maryland averageMaryland average: 0.5
1067% worse than Maryland averageMaryland average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
34% fewer staff per resident than Maryland average
0% compared with Maryland average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 26 RN Staff are full-time employees. No contractors work on this role.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursAssists with medical care and medications.
All 45 LPN Staff are full-time employees. No contractors work on this role.
45
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursHelps with daily care and mobility.
All 124 CNA Staff are full-time employees. No contractors work on this role.
124
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,469 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 124 | 0 | 124 | 50,529 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 45 | 0 | 45 | 18,891 | 92 | 100% | 8.8 |
| Registered Nurse | 26 | 0 | 26 | 9,680 | 92 | 100% | 8.2 |
| Dietitian | 15 | 0 | 15 | 6,064 | 92 | 100% | 7.8 |
| Medication Aide/Technician | 12 | 0 | 12 | 4,746 | 92 | 100% | 8.1 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 3,885 | 70 | 76% | 8.1 |
| Administrator | 4 | 0 | 4 | 2,040 | 65 | 71% | 8 |
| Mental Health Service Worker | 5 | 0 | 5 | 1,790 | 68 | 74% | 7.7 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,464 | 91 | 99% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 889 | 70 | 76% | 7.5 |
| Qualified Social Worker | 0 | 2 | 2 | 769 | 67 | 73% | 6.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 725 | 69 | 75% | 6.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 724 | 68 | 74% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 362 | 58 | 63% | 5.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
281% higher than Maryland averageMaryland average: $61K
34% more fines than Maryland averageMaryland average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 4, 2025 · $66K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
41% better than Maryland averageMaryland average: 12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.9
34% better than Maryland averageMaryland average: 25.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.3%
57% better than Maryland averageMaryland average: 23.7%
Percent of long-stay residents whose ability to move independently worsened
14.2%
49% better than Maryland averageMaryland average: 27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
In line with Maryland averageMaryland average: 25.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
25% worse than Maryland averageMaryland average: 2.3%
Percent of long-stay high risk residents with pressure ulcers
6.6%
In line with Maryland averageMaryland average: 6.5%
Percent of long-stay residents with a urinary tract infection
0.8%
52% better than Maryland averageMaryland average: 1.6%
Percent of long-stay residents who lose too much weight
4.6%
21% better than Maryland averageMaryland average: 5.8%
Percent of long-stay residents who have depressive symptoms
1.6%
92% better than Maryland averageMaryland average: 20.2%
Percent of long-stay residents who received an antipsychotic medication
16.2%
25% worse than Maryland averageMaryland average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
8% better than Maryland averageMaryland average: 92.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Maryland averageMaryland average: 96.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.58
20% worse than Maryland averageMaryland average: 1.32
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.70
40% worse than Maryland averageMaryland average: 1.21
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
17% better than Maryland averageMaryland average: 78.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
213% worse than Maryland averageMaryland average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
9% better than Maryland averageMaryland average: 80.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.1%
14% worse than Maryland averageMaryland average: 21.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.1%
8% better than Maryland averageMaryland average: 9.9%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
34% worse than Maryland averageMaryland average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
28.4%
47% worse than Maryland averageMaryland average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
27.8%
45% worse than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
15% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
218Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Charlotte Hall Veterans Home based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 145Payroll — State benchmarkedThis home is ranked 5th out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
29.2 miles from city center
Estimated distance in miles from Charlotte Hall's city center to Charlotte Hall Veterans Home's address, calculated via Google Maps.
Add your location
Charlotte Hall Veterans Home is located in Charlotte Hall, Maryland.
Here are the financial assistance programs available to residents in Maryland.
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
| Riderwood Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Silver Spring | 275
Facility
275
MD AVG
43
Rank
#3 / 697 |
73.9%
Facility
73.9%
MD AVG
82.4%
Rank
#105 / 146 | -10% | 4.90
Facility
4.90
MD AVG
3.77
Rank
#12 / 144 | -27% | +30% | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 146 | 18
Facility
18
MD AVG
49.9
Rank
#9 / 146 | 6.0
Facility
6.0
MD AVG
12.8
Rank
#9 / 146 | - | 67 | - |
33
Facility
33
MD AVG
43
Rank
#597 / 985 | Linda Wanner | $176.2M
Facility
$176.2M
MD AVG
$18.7M
Rank
#1 / 145 | $59.0M
Facility
$59.0M
MD AVG
$6.5M
Rank
#1 / 145 | 33.5%
Facility
33.5%
MD AVG
38.5%
Rank
#132 / 145 | 215343 | ||||
| Friends House Retirement Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sandy Spring | 24
Facility
24
MD AVG
43
Rank
#256 / 697 | - | - | 4.26
Facility
4.26
MD AVG
3.77
Rank
#26 / 144 | -19% | +13% | $23.0k
Facility
$23.0k
MD AVG
$65.0k
Rank
#112 / 146 | 17
Facility
17
MD AVG
49.9
Rank
#8 / 146 | 4.3
Facility
4.3
MD AVG
12.8
Rank
#3 / 146 | - | 65 | - |
6
Facility
6
MD AVG
43
Rank
#891 / 985 | Kendall Anthony | $17.9M
Facility
$17.9M
MD AVG
$18.7M
Rank
#76 / 145 | $9.3M
Facility
$9.3M
MD AVG
$6.5M
Rank
#54 / 145 | 51.8%
Facility
51.8%
MD AVG
38.5%
Rank
#34 / 145 | 215211 | ||||
| Charlotte Hall Veterans Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte Hall | 168
Facility
168
MD AVG
43
Rank
#26 / 697 |
100.0%
Facility
100.0%
MD AVG
82.4%
Rank
#1 / 146 | +21% | 4.95
Facility
4.95
MD AVG
3.77
Rank
#11 / 144 | -27% | +31% | $66.7k
Facility
$66.7k
MD AVG
$65.0k
Rank
#146 / 146 | 45
Facility
45
MD AVG
49.9
Rank
#85 / 146 | 9.0
Facility
9.0
MD AVG
12.8
Rank
#47 / 146 | 9 | 219 | - |
17
Facility
17
MD AVG
43
Rank
#766 / 985 | Pruitthealth Veteran Services - Maryland, Inc. | $37.0M
Facility
$37.0M
MD AVG
$18.7M
Rank
#12 / 145 | $23.9M
Facility
$23.9M
MD AVG
$6.5M
Rank
#5 / 145 | 64.6%
Facility
64.6%
MD AVG
38.5%
Rank
#6 / 145 | 215161 | ||||
| Bedford Court, a CCRC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Silver Spring (International Drive) | 76
Facility
76
MD AVG
43
Rank
#184 / 697 | - | - | 4.81
Facility
4.81
MD AVG
3.77
Rank
#16 / 144 | -36% | +27% | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 146 | 23
Facility
23
MD AVG
49.9
Rank
#21 / 146 | 7.7
Facility
7.7
MD AVG
12.8
Rank
#35 / 146 | - | 43 | - |
64
Facility
64
MD AVG
43
Rank
#261 / 985 | Welltower Opco Group LLC | $26.5M
Facility
$26.5M
MD AVG
$18.7M
Rank
#36 / 145 | $10.4M
Facility
$10.4M
MD AVG
$6.5M
Rank
#41 / 145 | 39.2%
Facility
39.2%
MD AVG
38.5%
Rank
#112 / 145 | 215246 | ||||
| Complete Care at Springbrook |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Silver Spring | 93
Facility
93
MD AVG
43
Rank
#151 / 697 |
83.9%
Facility
83.9%
MD AVG
82.4%
Rank
#76 / 146 | +2% | 2.77
Facility
2.77
MD AVG
3.77
Rank
#142 / 144 | -72% | -27% | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 146 | 33
Facility
33
MD AVG
49.9
Rank
#45 / 146 | 6.6
Facility
6.6
MD AVG
12.8
Rank
#15 / 146 | 1 | 84 | A+ |
36
Facility
36
MD AVG
43
Rank
#563 / 985 | - | $17.9M
Facility
$17.9M
MD AVG
$18.7M
Rank
#79 / 145 | $7.0M
Facility
$7.0M
MD AVG
$6.5M
Rank
#95 / 145 | 39.2%
Facility
39.2%
MD AVG
38.5%
Rank
#112 / 145 | 215052 |
Charlotte Hall Veterans Home has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
Charlotte Hall Veterans Home's occupancy is 100%.
Charlotte Hall Veterans Home has 168 beds.
Charlotte Hall Veterans Home is located at 29449 Charlotte Hall Road.
(301) 884-8171 will put you in contact with the team at Charlotte Hall Veterans Home.
Charlotte Hall Veterans Home is in St. Mary's County.
Yes — Charlotte Hall Veterans Home is a CMS-certified provider of Medicare and Medicaid.
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