4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Owned and operated by Tim Bender, Assisted Living at Goodwill is a 45-bed residential community in Grantsville, Maryland. Medicare and private pay are welcome to provide flexible coverage options for families exploring residential care. With a 97 percent occupancy rate and an average resident stay duration of 660 days, the home has a stable, established population and a settled daily culture.
Staffing is significant for a community of this size. Total nursing care averages just under 5 hours per resident day, anchored by registered nurses, nurse aides, and licensed practical nurses who provide 24-hour on-site presence. This level of attentive support reflects a commitment to daily assistance and clinical oversight, making the home suitable for residents needing ongoing care coordination and medical attention. It underscores rehabilitation and therapeutic services as core features. Occupants can access physical therapy, occupational therapy, and speech therapy on-site, which can lessen the need for outside appointments and keep recovery-focused care under one roof. In-room physician visits are also available, further streamlining medical management for those with complex health needs. Daily life is supported by a full array of amenities and services. Meals are included as part of the daily rate to exclude meal planning from family responsibilities. Housekeeping, laundry, and scheduling of medical appointments are handled by staff, along with planned activities and beauty and barber services. Transportation is provided, which is useful given that the surrounding area scores 30 on the Walk Score scale. While a few nearby services are walkable, most errands demand a vehicle.
The Grantsville location places Assisted Living at Goodwill in a quieter, more rural setting, which some families find captivating for the calmer daily environment it offers versus busier urban areas.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 12th out of 125 homes in Maryland for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 55m per day | ▲ 12% State avg: 49m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 54m per day | ■ Avg State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ▲ 13% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 40m per day | ▲ 5% State avg: 3h 31m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 92% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▼ 26% State avg: 37m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
State average 3.9
Last Health inspection on Apr 2025
State average 49.9
State average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 37 citations resulted from standard inspections; and 4 of 37 came from combined inspections (standard and complaint).
100% worse than State averageState average: 0.5
67% worse than State averageState average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
14% fewer staff per resident than Maryland average
8% worse than Maryland average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 21 RN Staff are full-time employees. No contractors work on this role.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hoursAssists with medical care and medications.
All 21 LPN Staff are full-time employees. No contractors work on this role.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursHelps with daily care and mobility.
All 80 CNA Staff are full-time employees. No contractors work on this role.
80
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,738 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 80 | 0 | 80 | 22,872 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 21 | 0 | 21 | 8,491 | 92 | 100% | 8.3 |
| Registered Nurse | 21 | 0 | 21 | 5,790 | 92 | 100% | 6.3 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,498 | 66 | 72% | 5.8 |
| Other Dietary Services Staff | 9 | 0 | 9 | 1,868 | 91 | 99% | 7.2 |
| Dietitian | 1 | 0 | 1 | 458 | 61 | 66% | 7.5 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 57 | 62% | 7.4 |
| Physical Therapy Aide | 0 | 1 | 1 | 380 | 48 | 52% | 7.9 |
| Qualified Social Worker | 0 | 3 | 3 | 371 | 53 | 58% | 7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 370 | 57 | 62% | 6.2 |
| Speech Language Pathologist | 0 | 3 | 3 | 350 | 56 | 61% | 6.1 |
| Medical Director | 2 | 2 | 4 | 304 | 51 | 55% | 4.2 |
| Physical Therapist | 2 | 0 | 2 | 132 | 52 | 57% | 2.1 |
| Medication Aide/Technician | 1 | 2 | 3 | 110 | 21 | 23% | 5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 85 | 43 | 47% | 2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 72 | 28 | 30% | 2.6 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
78% lower than Maryland averageMaryland average: $61K
33% fewer fines than Maryland averageMaryland average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 11, 2025 · $13K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
11% better than Maryland averageMaryland average: 12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.8
In line with Maryland averageMaryland average: 25.7
Percent of long-stay residents whose need for help with daily activities has increased
23.8%
In line with Maryland averageMaryland average: 23.7%
Percent of long-stay residents whose ability to move independently worsened
25.7%
7% better than Maryland averageMaryland average: 27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
In line with Maryland averageMaryland average: 25.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
36% better than Maryland averageMaryland average: 2.3%
Percent of long-stay high risk residents with pressure ulcers
3.7%
44% better than Maryland averageMaryland average: 6.5%
Percent of long-stay residents with a urinary tract infection
1.2%
23% better than Maryland averageMaryland average: 1.6%
Percent of long-stay residents who lose too much weight
3.3%
44% better than Maryland averageMaryland average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.5%
98% better than Maryland averageMaryland average: 20.2%
Percent of long-stay residents who received an antipsychotic medication
23.7%
83% worse than Maryland averageMaryland average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Maryland averageMaryland average: 92.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Maryland averageMaryland average: 96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
27% better than Maryland averageMaryland average: 78.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Maryland averageMaryland average: 1.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
41% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Assisted Living at Goodwill from 2012–2024, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 03/2024.
Based on CMS SNF Cost Report for fiscal year ending in 03/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #49 / 126Payroll — State benchmarkedThis home is ranked 49th out of 126 homes in Maryland for payroll. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Maryland that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #21 / 126Payroll % — State benchmarkedThis home is ranked 21st out of 126 homes in Maryland for payroll %. Shows payroll as a percentage of revenue versus the Maryland average. Well-run Maryland facilities typically land around 49–55% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Maryland that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (59% of admissions), and a typical private pay stay runs around 3 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Grantsville's city center to Assisted Living at Goodwill's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the MD Dept. of Health (OHCQ), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Edenwald Senior Living | NH AL IL MC SNF | Towson (Southerly Road) | 94
Facility
94
MD AVG
42
Rank
#139 / 685 | - | - | 5.28
Facility
5.28
MD AVG
3.77
Rank
#9 / 125 | +5% | +40% | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 127 | 9
Facility
9
MD AVG
49.9
Rank
#2 / 127 | 4.5
Facility
4.5
MD AVG
12.8
Rank
#4 / 127 | - | 35 | A+ |
83
Facility
83
MD AVG
43
Rank
#70 / 985 | Mark Beggs | $29.9MFiscal year ending 12/2023
Facility
$29.9MFiscal year ending 12/2023
MD AVG
$18.7M
Rank
#15 / 126 | $16.0MFiscal year ending 12/2023
Facility
$16.0MFiscal year ending 12/2023
MD AVG
$6.5M
Rank
#16 / 126 | 53.6%Fiscal year ending 12/2023
Facility
53.6%Fiscal year ending 12/2023
MD AVG
38.5%
Rank
#65 / 126 | 215372 | ||||
| Lutheran Village at Miller’s Grant | NH AL IL SNF | Ellicott City (Lutheran Village At Miller’s Grant) | 36
Facility
36
MD AVG
42
Rank
#230 / 685 | - | - | 6.58
Facility
6.58
MD AVG
3.77
Rank
#5 / 125 | -14% | +74% | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 127 | 14
Facility
14
MD AVG
49.9
Rank
#5 / 127 | 7.0
Facility
7.0
MD AVG
12.8
Rank
#19 / 127 | - | 14 | - |
19
Facility
19
MD AVG
43
Rank
#746 / 985 | Geary Milliken | $23.7MFiscal year ending 06/2024
Facility
$23.7MFiscal year ending 06/2024
MD AVG
$18.7M
Rank
#24 / 126 | $6.9MFiscal year ending 06/2024
Facility
$6.9MFiscal year ending 06/2024
MD AVG
$6.5M
Rank
#89 / 126 | 29%Fiscal year ending 06/2024
Facility
29%Fiscal year ending 06/2024
MD AVG
38.5%
Rank
#126 / 126 | 215363 | ||||
| Friends House Retirement Community | NH AL IL SNF | Sandy Spring | 24
Facility
24
MD AVG
42
Rank
#242 / 685 | - | - | 4.26
Facility
4.26
MD AVG
3.77
Rank
#25 / 125 | -19% | +13% | $23.0k
Facility
$23.0k
MD AVG
$65.0k
Rank
#102 / 127 | 17
Facility
17
MD AVG
49.9
Rank
#8 / 127 | 4.3
Facility
4.3
MD AVG
12.8
Rank
#3 / 127 | - | 65 | - |
6
Facility
6
MD AVG
43
Rank
#891 / 985 | Kendall Anthony | $10.7MFiscal year ending 06/2024
Facility
$10.7MFiscal year ending 06/2024
MD AVG
$18.7M
Rank
#71 / 126 | $8.4MFiscal year ending 06/2024
Facility
$8.4MFiscal year ending 06/2024
MD AVG
$6.5M
Rank
#53 / 126 | 78.4%Fiscal year ending 06/2024
Facility
78.4%Fiscal year ending 06/2024
MD AVG
38.5%
Rank
#24 / 126 | 215211 | ||||
| Sterling Care Hillhaven Assisted Living and Memory Care | NH AL HOS MC SNF | Adelphi (Knollwood) | 66
Facility
66
MD AVG
42
Rank
#188 / 685 |
87.1%
Facility
87.1%
MD AVG
80.3
Rank
#51 / 97 | +8% | - | -69% | - | $0
Facility
$0
MD AVG
$65.0k
Rank
#1 / 127 | 18
Facility
18
MD AVG
49.9
Rank
#9 / 127 | 6.0
Facility
6.0
MD AVG
12.8
Rank
#9 / 127 | - | 58 | - |
25
Facility
25
MD AVG
43
Rank
#684 / 985 | Hillhaven Operator Holdco, LLC | $13.3M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$13.3M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MD AVG
$18.7M
Rank
#99 / 126 | $7.7M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$7.7M*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MD AVG
$6.5M
Rank
#79 / 126 | 57.8%*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
57.8%*Fiscal year ending 07/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
MD AVG
38.5%
Rank
#13 / 126 | 215212 | ||||
| Assisted Living at Goodwill | NH AL IL MC SNF | Grantsville | 45
Facility
45
MD AVG
42
Rank
#219 / 685 | - | - | 4.85
Facility
4.85
MD AVG
3.77
Rank
#12 / 125 | -8% | +29% | $13.3k
Facility
$13.3k
MD AVG
$65.0k
Rank
#90 / 127 | 37
Facility
37
MD AVG
49.9
Rank
#52 / 127 | 12.3
Facility
12.3
MD AVG
12.8
Rank
#68 / 127 | 2 | 103 | - |
30
Facility
30
MD AVG
43
Rank
#627 / 985 | Tim Bender | $14.0MFiscal year ending 03/2024
Facility
$14.0MFiscal year ending 03/2024
MD AVG
$18.7M
Rank
#69 / 126 | $9.5MFiscal year ending 03/2024
Facility
$9.5MFiscal year ending 03/2024
MD AVG
$6.5M
Rank
#49 / 126 | 68.3%Fiscal year ending 03/2024
Facility
68.3%Fiscal year ending 03/2024
MD AVG
38.5%
Rank
#21 / 126 | 215250 |
Assisted Living at Goodwill has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Assisted Living at Goodwill's occupancy is 97.1%.
No, Assisted Living at Goodwill has a no-pet policy.
Assisted Living at Goodwill is registered as a non-profit in MD.
Assisted Living at Goodwill has 45 beds.
Yes — there are 7 photos of Assisted Living at Goodwill in the photo gallery on this page.
Assisted Living at Goodwill is located at 891 Dorsey Hotel Road, Grantsville, MD 21536.
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