Charter Senior Living of Verona
Memory Care & Assisted Living · Wisconsin, WI

Charter Senior Living of Verona

Memory Care & Assisted Living · Wisconsin, WI

Overview of Charter Senior Living of Verona

Offering an ideal setting for assisted living, memory care, and short-term stays, Charter Senior Living of Verona is an inviting senior living community based in Verona, WI. The community boasts a stellar reputation in delivering top-notch care with the help of well-trained and compassionate caregivers. Residents find comfort and security in thoughtfully designed apartments, ranging from one-bedroom to two-bedroom apartments.

The community’s recognition as Best Assisted Living by U.S News and World Report is proof of their dedication in providing high-quality senior living experience. This excellence is evident in their wide array of amenities, including lovely dining areas, restaurant-style bistro and café, library, salon, and a wellness and fitness center that provides on-site physical, occupational, and speech therapies. An exceptional team of chefs completes residents’ vibrant living experience with delicious and nutritious meals.

(608) 509-9768
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Client group served

Hcbs Compliant

About this community

Occupancy

Occupancy rate
52%
Lower than the Wisconsin average: 70%
Occupied beds
25 / 48
Average residents per home in Wisconsin 54 per day

License Details

Facility TypeCertified
IssuanceNovember 1, 2013
CountyDane

Ownership & Operating Entity

Charter Senior Living of Verona is legally operated by Laura Stevie, and administrated by Snh Se Tenant Trs Inc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactGiles Julia

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Gender ServedBoth

Amenities & Lifestyle

Vibrant Activities
Supportive Services
Restaurant-Style Dining
Social Events
Fitness Programs
Specific ProgramsFlourish Programming, Short-Term Stays, Services & Amenities
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.

Rate Information (WI)

Monthly Rate Range $3,700 - $4,000

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Charter Senior Living of Verona

Assisted Living Memory Care

Contact Charter Senior Living of Verona

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 10 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (17% below)
• Deficiencies per year (18% below)
Latest Inspection June 30, 2025 Enforcement

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1012 This facility has 17% fewer total deficiencies than a typical Wisconsin assisted living residence (10 vs. WI avg 12).↓ 17% better
Deficiencies per year Info Average deficiencies per year since 2023. 3.34 This facility has 18% fewer deficiencies per year than a typical Wisconsin assisted living residence (3.3 vs. WI avg 4).↓ 18% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 30, 2025, identified deficiencies including delayed staff safety training, missing signed risk agreements at occupancy, and outdated risk agreements for tenant condition changes, resulting in a $700 forfeiture. Earlier inspections showed a pattern of deficiencies related to medication administration, documentation, and service agreements, with some repeat issues and fines totaling $300 and $200 in prior enforcement actions. Complaint investigations were mixed, with some substantiated findings involving medication errors and others unsubstantiated; no license suspensions or warnings were listed in the available reports. The main themes across inspections involved medication management, staff training, and documentation of tenant agreements. The record shows ongoing challenges with compliance, with recent findings continuing issues noted in prior reports.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for Charter Senior Living of Verona

Charter Senior Living Of Verona1
Charter Senior Living Of Verona2
Charter Senior Living Of Verona

Places of interest near Charter Senior Living of Verona

Address 1.1 miles from city center Info Estimated distance in miles from Verona's city center to Charter Senior Living of Verona's address, calculated via Google Maps. — 1.15 miles to nearest hospital (UnityPoint Health - Meriter - Child & Adolescent Psychiatry)

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Financial Assistance for
Memory Care in Wisconsin

Charter Senior Living of Verona is located in Verona, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Compare Memory Care around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
Franklin Place
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Franklin54No 41 1 Bed / 2 Bed- 79.6% -Franklin Memory Care LLCRyan Larson664
Charter Senior Living of Verona
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Verona48No 55 1 Bed / 2 Bed12 52.1% -Snh Se Tenant Trs IncLaura Stevie7710
Brookdale Middleton Stonefield
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Middleton (Stonefield Village)32No 33 1 Bed / 2 Bed48 100.0% A+Brookdale Senior Living Communities IncDawn Kussow534
Brookdale Brookfield Capitol Dr
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Brookfield24Yes 35 1 Bed / 2 Bed33 83.3% -Brookdale Senior Living Communities IncDawn Kussow313
Brookdale LaCrosse
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lacrosse (La Crosse)20Yes 47 1 Bed / 2 Bed17--Brookdale Senior Living Communities IncDawn Kussow---

Frequently Asked Questions about Charter Senior Living of Verona

What neighborhood is Charter Senior Living of Verona in?

Charter Senior Living of Verona is in the Verona neighborhood of Verona.

Who is the owner of Charter Senior Living of Verona?

The legal owner and operator of Charter Senior Living of Verona is Laura Stevie.

Is Charter Senior Living of Verona in a walkable area?

Charter Senior Living of Verona has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Charter Senior Living of Verona?

Charter Senior Living of Verona's occupancy is 52%.

Who is the administrator of Charter Senior Living of Verona?

Snh Se Tenant Trs Inc is the administrator of Charter Senior Living of Verona.

How many beds does Charter Senior Living of Verona have?

Charter Senior Living of Verona has 48 beds.

Are there photos of Charter Senior Living of Verona?

Yes — there are 3 photos of Charter Senior Living of Verona in the photo gallery on this page.

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