Total health inspections
8
Louisiana average 6.5
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Chateau Living Center
Nursing Home & Hospice Care · Kenner, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Chateau Living Center
Nursing Home & Hospice Care · Kenner, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Chateau Living Center accepts Medicare, Medicaid, and private pay.
Chateau Living Center is a nursing home in Kenner, LA, that focuses on rehabilitation and skilled nursing. The community ensures older adults are treated well, accompanied by a compassionate and home-like environment. A worry-free lifestyle is also guaranteed, with nutritious meals, social services, housekeeping, and scheduled medical transportation. Dedicated to residents’ recovery and holistic wellness, the community provides care plans tailored to their needs and habits.
Social outings, pet visits, and fitness programs ensure residents can try out new hobbies and interact with their surroundings. For residents’ relaxation, cozy communal lounges and spacious courtyards are available. Situated near parks, restaurants, shops, and bus stops in the peaceful residential area of Kenner, the community ensures residents have convenient access to their needs and leisure. As one of the good options for senior living in Louisiana, this nursing home ensures older adults can live to their potential in retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 148th out of 170 homes in Louisiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 148th out of 170 homes in Louisiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 12m per day
Rank #148 / 170Nurse hours — State benchmarkedThis home is ranked 148th out of 170 homes in Louisiana.Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 170 Louisiana SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Louisiana avg
-23%
Standout metric
LPN / LVN is +13% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 6m per day | ▼ 68% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 20m per day | ▲ 13% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 38m per day | ▼ 30% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 38m per day | ▼ 19% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 38% State avg: 13m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
68.7%
Rank #109 / 174Occupancy rate — State benchmarkedThis home is ranked 109th out of 174 homes in Louisiana.Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 174. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
139 days
Occupancy rate
68.7%
Rank #109 / 174Occupancy rate — State benchmarkedThis home is ranked 109th out of 174 homes in Louisiana.Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 174. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
139 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
76% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
4 years
Finances and operations
Privately-owned community
Home revenue
$20.7M
Profit
$1.2M
Privately-owned community
Home revenue
$20.7M Rank #8 / 174Revenue — State benchmarkedThis home is ranked 8th out of 174 homes in Louisiana.Shows this facility's annual revenue compared to the Louisiana SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #13 / 174Payroll — State benchmarkedThis home is ranked 13th out of 174 homes in Louisiana.Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #13 / 174Payroll — State benchmarkedThis home is ranked 13th out of 174 homes in Louisiana.Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.6M
Walk Score: 63 / 100 Rank #24 / 161Walk Score — State benchmarkedThis home is ranked 24th out of 161 homes in Louisiana.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Louisiana SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What does this home offer?
Housing Options: Private / Companion Suites
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Types of Care at Chateau Living Center
Nursing Home
Hospice Care
Health Inspection History
Inspections
Total health citations
56
Rank #164 / 174Health citations — State benchmarkedThis home is ranked 164th out of 174 homes in Louisiana.Shows this facility's total health deficiency citations benchmarked to the Louisiana State average, with a ranking across all 174 LA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Louisiana average 25.7
Citations per inspection
7
Rank #168 / 174Citations per inspection — State benchmarkedThis home is ranked 168th out of 174 homes in Louisiana.Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 174 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 56 citations resulted from standard inspections; 22 of 56 resulted from complaint investigations; and 3 of 56 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
173% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
100% better than Louisiana averageLouisiana average: 0.5
Citations history (last 3 years)
Pharmacy moderate citation
Sep 23, 2025
Corrected
Quality of Care moderate citation
Sep 23, 2025
Corrected
Abuse/Neglect moderate citation
Jul 23, 2025
Corrected
Abuse/Neglect moderate citation
Jul 23, 2025
Corrected
Financial Assistance for
Nursing Home in Louisiana
Chateau Living Center is located in Kenner, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Places of interest near Chateau Living Center
3.1 miles from city center
Estimated distance in miles from Kenner's city center to Chateau Living Center's address, calculated via Google Maps.
Calculate Travel Distance to Chateau Living Center
Add your location
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
180
Employees
131
Contractors
49
Staff to resident ratio
0.96:1
39% worse than Louisiana average
Avg staff/day
66
Average shift
9.2 hours
12% better than Louisiana average
Total staff hours (quarter)
55,033
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
1
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
89
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
68
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1.6%
875 contractor hours this quarter
Licensed Practical Nurse: 46
Medical Director: 2
Occupational Therapy Aide: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 68 | 0 | 68 | 27,808 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 43 | 46 | 89 | 17,272 | 91 | 100% | 9.5 |
| RN Director of Nursing | 10 | 0 | 10 | 4,977 | 85 | 93% | 8.7 |
| Administrator | 2 | 0 | 2 | 1,090 | 66 | 73% | 8.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,051 | 65 | 71% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 919 | 87 | 96% | 10 |
| Dietitian | 1 | 0 | 1 | 604 | 71 | 78% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 510 | 65 | 71% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 509 | 66 | 73% | 7.7 |
| Registered Nurse | 1 | 0 | 1 | 172 | 19 | 21% | 9.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 61 | 9 | 10% | 6.8 |
| Medical Director | 0 | 2 | 2 | 60 | 22 | 24% | 2.3 |
68 Certified Nursing Assistant
% of Days
100%
89 Licensed Practical Nurse
% of Days
100%
10 RN Director of Nursing
% of Days
93%
2 Administrator
% of Days
73%
2 Mental Health Service Worker
% of Days
71%
2 Clinical Nurse Specialist
% of Days
96%
1 Dietitian
% of Days
78%
1 Nurse Practitioner
% of Days
71%
1 Other Dietary Services Staff
% of Days
73%
1 Registered Nurse
% of Days
21%
1 Occupational Therapy Aide
% of Days
10%
2 Medical Director
% of Days
24%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
188
Medicare
41
21.8% of residents
Medicaid
124
66% of residents
Private pay or other
23
12.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.0
11% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
13% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
17% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.0%
Percent of long-stay residents whose ability to move independently worsened
23.0%
In line with Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
23% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
43% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.6%
Percent of long-stay high risk residents with pressure ulcers
10.6%
66% worse than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.7%
Percent of long-stay residents who lose too much weight
9.7%
88% worse than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.8%
Percent of long-stay residents who have depressive symptoms
4.8%
193% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.5%
Percent of long-stay residents who received an antipsychotic medication
27.5%
34% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
5% worse than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.30
Number of hospitalizations per 1,000 long-stay resident days.
3.30
26% worse than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.01
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.01
45% worse than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
In line with Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.3%
Percent of short-stay residents who newly received an antipsychotic medication
3.3%
6% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.7%
15% worse than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.3%
38% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.2%
In line with Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.0%
Percentage of SNF residents who experience falls with major injury during their stay.
3.0%
294% worse than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
20.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
20.8%
61% worse than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
47.6%
Rate of successful return to home or community from a skilled nursing facility.
47.6%
6% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$160K Rank #150 / 174Federal fines — State benchmarkedThis home is ranked 150th out of 174 homes in Louisiana.Shows this facility's cumulative CMS federal fine dollars versus the Louisiana average among facilities with fines, and where it ranks among 174 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
55% higher than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$160K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 6, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 6, 2025
$94K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023
$66K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Chateau Living Center based on CMS SNF Cost Reports.
Occupancy Rate
68.7%
↓ 3.8pp vs 2022
Net Income
$1.2M
↓ ~$326.7K vs 2022
Total Payroll
$8.3M
↑ ~$573.0K vs 2022
Profit Margin
5.8%
↓ 1.9pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Chateau Living Center
Is Chateau Living Center in a walkable area?
Chateau Living Center has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Chateau Living Center?
Chateau Living Center's occupancy is 68.7%.
What is the best email address for Chateau Living Center?
The team at Chateau Living Center can be reached at [email protected].
What is the address of Chateau Living Center?
Chateau Living Center is located at 716 Village Rd, Kenner, LA 70065.
What is the phone number of Chateau Living Center?
(504) 464-0604 will put you in contact with the team at Chateau Living Center.
Is Chateau Living Center Medicare or Medicaid certified?
Yes — Chateau Living Center is a CMS-certified provider of Medicare and Medicaid.
Contact Us
Published on
Updated on
Feedback
Write a review for Chateau Living Center
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
