1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Chateau Living Center is a nursing home in Kenner, LA, that focuses on rehabilitation and skilled nursing. The community ensures older adults are treated well, accompanied by a compassionate and home-like environment. A worry-free lifestyle is also guaranteed, with nutritious meals, social services, housekeeping, and scheduled medical transportation. Dedicated to residents’ recovery and holistic wellness, the community provides care plans tailored to their needs and habits.
Social outings, pet visits, and fitness programs ensure residents can try out new hobbies and interact with their surroundings. For residents’ relaxation, cozy communal lounges and spacious courtyards are available. Situated near parks, restaurants, shops, and bus stops in the peaceful residential area of Kenner, the community ensures residents have convenient access to their needs and leisure. As one of the good options for senior living in Louisiana, this nursing home ensures older adults can live to their potential in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 173rd out of 199 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 6m per day | ▼ 67% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 18m per day | ▲ 10% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 38m per day | ▼ 30% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 18% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 10m per day | ▼ 26% State avg: 13m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
50% fewer staff per resident than Louisiana average
5% better than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 2 RN Staff are full-time employees. No contractors work on this role.
2
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursAssists with medical care and medications.
All 44 LPN Staff are full-time employees. No contractors work on this role.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
All 71 CNA Staff are full-time employees. No contractors work on this role.
71
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
195 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 71 | 0 | 71 | 26,764 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 44 | 0 | 44 | 16,918 | 92 | 100% | 9.2 |
| RN Director of Nursing | 9 | 0 | 9 | 4,572 | 82 | 89% | 8.3 |
| Administrator | 2 | 0 | 2 | 975 | 64 | 70% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 875 | 84 | 91% | 10.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 579 | 38 | 41% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 525 | 68 | 74% | 7.7 |
| Dietitian | 1 | 0 | 1 | 509 | 58 | 63% | 8.8 |
| Dental Services Staff | 2 | 0 | 2 | 475 | 32 | 35% | 7.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 444 | 62 | 67% | 7.2 |
| Registered Nurse | 2 | 0 | 2 | 321 | 33 | 36% | 9.7 |
| Medical Director | 0 | 2 | 2 | 82 | 26 | 28% | 2.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 62 | 13 | 14% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 6 | 7% | 8.5 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
55% higher than Louisiana averageLouisiana average: $103K
In line with Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 6, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 21, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.0
11% worse than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
13% better than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
17% better than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
23.0%
In line with Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
23% better than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
43% worse than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
10.6%
66% worse than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
9.7%
88% worse than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
4.8%
193% worse than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
27.5%
34% worse than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
5% worse than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
In line with Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.30
26% worse than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.01
45% worse than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
In line with Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
3.3%
6% worse than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.7%
15% worse than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.3%
38% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.2%
In line with Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
3.0%
294% worse than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
20.8%
61% worse than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.6%
6% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
76% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
188Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Chateau Living Center from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #12 / 203Payroll — State benchmarkedThis home is ranked 12th out of 203 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #152 / 203Payroll % — State benchmarkedThis home is ranked 152nd out of 203 homes in Louisiana. Shows payroll as a percentage of revenue versus the Louisiana average. Well-run Louisiana facilities typically land around 54–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: Private / Companion Suites
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (76% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.1 miles from city center
Estimated distance in miles from Kenner's city center to Chateau Living Center's address, calculated via Google Maps.
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The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Waldon Health Care Center | NH | Kenner (Jefferson Parish) | 205
Facility
205
LA AVG
113
Rank
#6 / 262 |
53.7%
Facility
53.7%
LA AVG
71.8%
Rank
#169 / 204 | -25% | 3.68
Facility
3.68
LA AVG
4.14
Rank
#127 / 199 | -49% | -11% | $120.3k
Facility
$120.3k
LA AVG
$107.9k
Rank
#169 / 204 | 41
Facility
41
LA AVG
25.7
Rank
#170 / 204 | 4.6
Facility
4.6
LA AVG
3.9
Rank
#144 / 204 | 4 | 110 | - |
79
Facility
79
LA AVG
37
Rank
#12 / 368 | Waldon Operations LLC | $7.7M
Facility
$7.7M
LA AVG
$9.6M
Rank
#109 / 203 | $3.7M
Facility
$3.7M
LA AVG
$3.9M
Rank
#134 / 203 | 47.4%
Facility
47.4%
LA AVG
42%
Rank
#119 / 203 | 195203 | ||||
| Chateau Living Center | NH HC PC | Kenner | 215
Facility
215
LA AVG
113
Rank
#3 / 262 |
68.7%
Facility
68.7%
LA AVG
71.8%
Rank
#122 / 204 | -4% | 3.20
Facility
3.20
LA AVG
4.14
Rank
#173 / 199 | -70% | -23% | $160.0k
Facility
$160.0k
LA AVG
$107.9k
Rank
#179 / 204 | 56
Facility
56
LA AVG
25.7
Rank
#192 / 204 | 7.0
Facility
7.0
LA AVG
3.9
Rank
#197 / 204 | 3 | 179 | - |
63
Facility
63
LA AVG
37
Rank
#56 / 368 | Highpoint Healthcare LLC | $19.4M
Facility
$19.4M
LA AVG
$9.6M
Rank
#6 / 203 | $8.3M
Facility
$8.3M
LA AVG
$3.9M
Rank
#12 / 203 | 43.1%
Facility
43.1%
LA AVG
42%
Rank
#152 / 203 | 195184 |
Chateau Living Center is located in Kenner, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Chateau Living Center has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Chateau Living Center's occupancy is 68.7%.
The team at Chateau Living Center can be reached at [email protected].
Yes — there are 7 photos of Chateau Living Center in the photo gallery on this page.
Chateau Living Center is located at 716 Village Rd, Kenner, LA 70065.
(504) 464-0604 will put you in contact with the team at Chateau Living Center.
Yes — Chateau Living Center is a CMS-certified provider of Medicare and Medicaid.
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