Chatham Ridge
Assisted Living & Memory Care · Chapel Hill, NC

Chatham Ridge

Assisted Living & Memory Care · Chapel Hill, NC

Overview of Chatham Ridge

Located in the enticing neighborhood of Chapel Hill, NC, the Catham Ridge is an inviting senior living community that offers assisted living and memory care services. A wide range of spacious and comfortable accommodations, including private studios and shared suites are available. Having a highly skilled and empathetic team, this community offers a cutting-edge memory care program named Pathways to Discover that is thoughtfully designed for those with cognitive conditions like Alzheimer’s disease and dementia. This community also renders an emergency response system and 24/7 personalized care services.

Having above-and-beyond amenities and other services, residents can enjoy weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Experience delicious dining with delightful meals and snacks every day. Engage in diverse social activities and community events. Equipped with the right tools and people, seniors can acquire a wondrous living experience.

(919) 883-9767

Types of Care at Chatham Ridge

Assisted Living Memory Care
Bed community size
91-bed community Rank #133 / 397Bed count — State benchmarkedThis home is ranked 133rd out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
23 years in operation Rank #63 / 98Years in operation — State benchmarkedThis home is ranked 63rd out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 33 / 100 Rank #281 / 572Walk Score — State benchmarkedThis home is ranked 281st out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

StatusActive
CountyChatham
License NumberHAL-019-023

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance

Contact Chatham Ridge

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2017 · 9 years of data 49 deficiencies 22 inspections 0 penalties 19 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (7% above)
• Deficiencies per year (6% above)
• Total inspections (5% above)
2 At Avg Metrics at North Carolina average:
• Deficiencies per inspection (at NC avg)
• Inspections with deficiencies (at NC avg)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (4% below)
Latest Inspection September 26, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4946 This facility has 7% more total deficiencies than a typical North Carolina assisted living residence (49 vs. NC avg 46).↑ 7% worse
Deficiencies per year Info Average deficiencies per year since 2017. 5.45.1 This facility has 6% more deficiencies per year than a typical North Carolina assisted living residence (5.4 vs. NC avg 5.1).↑ 6% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.22.2 This facility has deficiencies per inspection in line with the North Carolina average (2.2 vs. NC avg 2.2).— At avg

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2221 This facility has 5% more total inspections than a typical North Carolina assisted living residence (22 vs. NC avg 21).↑ 5% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1919 This facility has inspections with deficiencies in line with the North Carolina average (19 vs. NC avg 19).— At avg
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 26, 2024 identified deficiencies related to medication order verification and refund processing. Earlier inspections showed a mix of issues including building safety and fire code violations, medication administration errors, and failures in resident care such as therapeutic diet and supervision concerns. Complaint investigations found substantiated issues with medication errors, abuse, and inadequate supervision in prior years, but no enforcement actions or fines were listed in the available reports. Most complaints were substantiated, particularly those involving resident care and safety. The facility’s inspection history shows ongoing challenges with medication management and building safety, with no clear pattern of overall improvement or worsening.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

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Pets allowed icon

Pets Allowed

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Housing Options: Studio / Suite

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Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Chatham Ridge

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Places of interest near Chatham Ridge

Address 6.4 miles from city center Info Estimated distance in miles from Chapel Hill's city center to Chatham Ridge's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in North Carolina

Chatham Ridge is located in Chapel Hill, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Chapel Hill

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Chatham Ridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chapel Hill91Yes 33 -A+103.50/2002286.4%Studio / Suite
Brookdale Meadowmont
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chapel Hill (Glen Lennox Appartments)64Yes 53 100.0% -103.50/2001764.7%Studio / Suite
Care Home Corporation DBA LiveWell
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Chapel Hill6No 0 --101.50/2002171.4%Studio / Suite
Carolina Meadows
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Chapel Hill-No 10 ------Studio / Suite
Tower of Blessing A Refuge to Seek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chapel Hill-No 18 ------Studio / Suite

Frequently Asked Questions about Chatham Ridge

Is Chatham Ridge in a walkable area?

Chatham Ridge has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Chatham Ridge?

According to NC state health department records, Chatham Ridge's license number is HAL-019-023.

How many beds does Chatham Ridge have?

Chatham Ridge has 91 beds.

What is the address of Chatham Ridge?

Chatham Ridge is located at 114 Polks Village Ln, Chapel Hill, NC 27516, United States.

What is the phone number of Chatham Ridge?

(919) 883-9767 will put you in contact with the team at Chatham Ridge.

What county is Chatham Ridge located in?

Chatham Ridge is in Chatham County.

Is Chatham Ridge Medicare or Medicaid certified?

Chatham Ridge is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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