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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 139th out of 241 homes in Iowa. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 51m per day | ▲ 16% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 22m per day | ▼ 35% State avg: 34m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 1m per day | ▲ 19% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▲ 7% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 48m per day | ▲ 60% State avg: 30m per day · National avg: 28m per day |
Higher than the Iowa average: 75.4%Chautauqua Guest Home #2 (11th St.) is administrated by Misty Hobert.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 27 | This facility has 78% fewer total deficiencies than a typical Iowa nursing home (6 vs. IA avg 27).↓ 78% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 1 | 4.5 | This facility has 78% fewer deficiencies per year than a typical Iowa nursing home (1 vs. IA avg 4.5).↓ 78% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.4 | 1.8 | This facility has 78% fewer deficiencies per inspection than a typical Iowa nursing home (0.4 vs. IA avg 1.8).↓ 78% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 15 | This facility has 7% fewer total inspections than a typical Iowa nursing home (14 vs. IA avg 15).↓ 7% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 30, 2025 found the facility in substantial compliance with all previously cited deficiencies corrected. Earlier inspections showed a mix of compliance and deficiencies, including issues identified in the October 15, 2025 annual inspection related to pain management and food safety. Prior reports noted deficiencies in resident rights, personal funds management, and medication administration from March 2022, while complaint investigations were mostly unsubstantiated or substantiated without deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility appears to have addressed past issues, showing improvement in the most recent inspection.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIowa average 4.9
Last Health inspection on Sep 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
1 of 2 citations resulted from standard inspections; and 1 of 2 came from combined inspections (standard and complaint).
100% better than Iowa averageIowa average: 0.6
11% worse than Iowa averageIowa average: 0.9
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
12% better than Iowa average
12% worse than Iowa average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
642 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 35 | 0 | 35 | 8,788 | 92 | 100% | 7 |
| Registered Nurse | 8 | 0 | 8 | 2,447 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 4 | 0 | 4 | 1,504 | 81 | 88% | 8.3 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,386 | 92 | 100% | 7.2 |
| Administrator | 2 | 0 | 2 | 768 | 66 | 72% | 6.1 |
| Dietitian | 1 | 0 | 1 | 470 | 63 | 68% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Nurse Aide in Training | 7 | 0 | 7 | 392 | 45 | 49% | 5.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 244 | 61 | 66% | 4 |
| Speech Language Pathologist | 0 | 4 | 4 | 227 | 62 | 67% | 3 |
| Mental Health Service Worker | 1 | 0 | 1 | 222 | 35 | 38% | 6.3 |
| Physical Therapy Aide | 0 | 2 | 2 | 186 | 63 | 68% | 2.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 61 | 23 | 25% | 2.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 61 | 29 | 32% | 2.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 60 | 29 | 32% | 1.9 |
| Qualified Social Worker | 0 | 3 | 3 | 29 | 40 | 43% | 0.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 10 | 3 | 3% | 3.2 |
| Medical Director | 0 | 1 | 1 | 9 | 12 | 13% | 0.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
11% worse than Iowa averageIowa average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
14% worse than Iowa averageIowa average: 21.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
24.6%
31% worse than Iowa averageIowa average: 18.8%
Percent of long-stay residents whose ability to move independently worsened
17.5%
11% better than Iowa averageIowa average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.6%
20% worse than Iowa averageIowa average: 26.2%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
14% better than Iowa averageIowa average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
2.2%
50% better than Iowa averageIowa average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Iowa averageIowa average: 2.5%
Percent of long-stay residents who lose too much weight
9.5%
89% worse than Iowa averageIowa average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.7%
83% better than Iowa averageIowa average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
24.3%
28% worse than Iowa averageIowa average: 19.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Iowa averageIowa average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
In line with Iowa averageIowa average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
1.45
In line with Iowa averageIowa average: 1.48
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.21
6% worse than Iowa averageIowa average: 2.09
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
In line with Iowa averageIowa average: 85.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
4.8%
518% worse than Iowa averageIowa average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
29% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
38Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Chautauqua Guest Home #2 (11th St.) based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #174 / 242Payroll — State benchmarkedThis home is ranked 174th out of 242 homes in Iowa. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Charles City's city center to Chautauqua Guest Home #2 (11th St.)'s address, calculated via Google Maps.
Add your location
Chautauqua Guest Home #2 (11th St.) is located in Charles City, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Akron Care Center, INC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Akron | 45 | 98.1% | +30% | 4.71 | +33% | +10% | $0 | 4 | 2.0 | - | 42 | 37 | City Of Akron | $4.7M | $3.3M | 69% | 165595 | ||||
| Chautauqua Guest Home #2 (11th St.) |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charles City | 46 | 74.0% | -2% | 4.14 | -19% | -4% | $0 | 2 | 2.0 | 1 | 42 | 77 | David Ayers | $3.9M | $2.7M | 69.4% | 165019 | ||||
| Accura HealthCare of Carlisle |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carlisle | 80 | 80.5% | +7% | 5.85 | -48% | +36% | $0 | 17 | 5.7 | 2 | 39 | 50 | American Healthcare Associates Inc | $4.1M | $2.9M | 70.9% | 165311 | ||||
| Accura Healthcare of Spirit Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Spirit Lake | 85 | 66.6% | -12% | 4.29 | -21% | 0% | $34.6k | 21 | 7.0 | 1 | 65 | 76 | - | $7.1M | $4.0M | 55.6% | 165528 | ||||
| Accura Healthcare of Lake City, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lake City | 46 | 70.4% | -7% | 5.17 | -75% | +20% | $58.7k | 39 | 3.9 | 4 | 40 | 51 | Accura Healthcare Of The Heartland LLC | $4.1M | $3.0M | 74.7% | 165082 |
The legal owner and operator of Chautauqua Guest Home #2 (11th St.) is Riverside Senior Living(ALP) | S0194 Chautauqua Guest Home #3 (9th St.)(Free Standing NF/SNF) | 340164.
Chautauqua Guest Home #2 (11th St.) has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IA state health department records, Chautauqua Guest Home #2 (11th St.)'s license number is 340392.
Chautauqua Guest Home #2 (11th St.)'s occupancy is 83%.
The team at Chautauqua Guest Home #2 (11th St.) can be reached at [email protected].
Misty Hobert is the administrator of Chautauqua Guest Home #2 (11th St.).
Chautauqua Guest Home #2 (11th St.) has 46 beds.
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