Christopher Heights of Worcester

Christopher Heights of Worcester is an Assisted Living Home in Massachusetts

Christopher Heights of Worcester is an Assisted Living Home in Massachusetts

Christopher Heights of Worcester

20 Mary Scano Dr, Worcester, MA 01605 View Map

Christopher Heights of Worcester is an Assisted Living Home in Massachusetts

Christopher Heights of Worcester is an Assisted Living Home in Massachusetts

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Overview of Christopher Heights of Worcester

Nestled atop the serene Belmont Hill, Christopher Heights of Worcester offers seniors a warm and inviting atmosphere where they can lead a fulfilling life. It is equipped with a range of top-notch amenities to cater to the varying needs of seniors, including an on-site salon, delectable chef-prepared meals, a cozy library, high-speed internet, group transportation to events, and picturesque gardening spaces that allow residents to savor nature’s beauty.

Its private apartments are also designed to give residents utmost comfort and privacy. The caring and dedicated staff takes care of medication management, housekeeping, linen services, snow, and ice removal, enabling seniors to enjoy their golden years stress-free. Moreover, the community believes in providing a well-rounded experience for its residents and offers a host of enrichment programs, such as fitness classes, cultural events, and educational workshops. All of which help seniors stay active and engaged, leading to a healthier and more fulfilling lifestyle.

(508) 792-1456
Home Information CHRISTOPHER HOUSE OF WORCESTER
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
80
Occupancy
89.3%
Total Bed Days Available
54750
Avg. Length of Stay
123 days
Avg. Residents per Day
143
Finance
Home Revenue
$24,761,950.00
Payroll Costs
$9,419,604.00
Profit
$1,075,597.00
Total Home Costs
$18,257,495.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
38%
House Specifics:
CCN
225385
Owner Name
THE GRANTHAM GROUP, LLC
Rural vs. Urban
Urban
County
Worcester
Type of Control
Governmental — City
Operations
Total Admissions
400
Total Discharges
412
% Medicaid Admissions
2%
% Medicare Admissions
39%
% Private Pay Admissions
59%
% Medicaid Discharges
4%
% Medicare Discharges
35%
% Private Pay Discharges
61%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.36 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
18075
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3334
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
29392
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

Year opened: 1997

Ownership & operating entity

Nonprofit ownership: Yes

Type Of Units

Traditional
80 units
Total beds
80 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Sandra Mahoney, Administrator

Contact Information

Fax: (508) 792-3156
Business Hours: Monday-Friday 9:00am- 5:00pm

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Types of Care at Christopher Heights of Worcester

Assisted Living Independent Living
Contact Christopher Heights of Worcester

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Low income options

Places of interest near Christopher Heights of Worcester

Address 1.8 miles from city center

Address 20 Mary Scano Dr, Worcester, MA 01605

Calculate Travel Distance to Christopher Heights of Worcester

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Comparison Chart

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Compare Assisted Living around Worcester
Tatnuck Park at Worcester
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Worcester
-
Yes
-
30
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Benchmark Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Shrewsbury
-
No
-
11
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Benchmark Senior Living at Shrewsbury Crossings
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Shrewsbury
62
Yes
F
11
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Christopher Heights of Worcester
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

Worcester
156
No
A+
30
THE GRANTHAM GROUP, LLC
89.3%
$24,761,950.00
$9,419,604.00
38%
143.00
3/5
4.3641
3/5
4/5
2/5
2
-
Blaire House of Milford Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Milford
42
No
-
85
-
-
-
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

284
Total Staff
196
Employees
88
Contractors
64,938
Total Hours (Quarter)
91
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse218.6 Yes
Licensed Practical Nurse497.9 Yes
Certified Nursing Assistant1508 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
226 staff
8hs shift avg
Physicians & Practitioners
15 staff
7.8hs shift avg
Therapy Services
18 staff
6.7hs shift avg
Activities & Recreation
2 staff
7.5hs shift avg
Social Services
3 staff
7.3hs shift avg
Dietary Services
11 staff
7.7hs shift avg
Other Services
7 staff
7.4hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
2,792 contractor hours this quarter
Registered Nurse: 8 Licensed Practical Nurse: 18 Certified Nursing Assistant: 58 Mental Health Service Worker: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant925815033,25491100%8
Licensed Practical Nurse31184911,43391100%7.9
Registered Nurse138214,73591100%8.6
Clinical Nurse Specialist140143,3098189%7.8
Other Dietary Services Staff9091,93491100%7.7
RN Director of Nursing6061,7007785%7.9
Respiratory Therapy Technician6061,4638492%6.9
Physical Therapy Assistant4041,2288796%7.1
Mental Health Service Worker5271,0816470%7.4
Dietitian2029296673%7.8
Speech Language Pathologist3038768796%6.3
Qualified Social Worker3036826673%7.3
Administrator2026245965%8
Physical Therapy Aide2025286470%7.6
Qualified Activities Professional2024495763%7.5
Nurse Practitioner1013844853%8
Occupational Therapy Aide1123175662%5.1
Occupational Therapy Assistant0111422%7

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Aug 2025)

4
Inspections
22
Total Citations
0
Critical (J-L)
2
Serious (G-I)
5.5
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
20
Serious (G-I)
2
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
36% of total
Infection Control
5
23% of total
Resident Rights
1
5% of total
Pharmacy Services
1
5% of total
Environmental
1
5% of total
Citation Sources
Standard Inspections 19
Complaint Investigations 3
State Comparison (MA)
Avg Citations (State)
32.7
This Facility: 22
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 29, 2025 D Infection ControlF0880 Corrected
Aug 29, 2025 D PharmacyF0761 Corrected
Aug 29, 2025 D Quality of CareF0690 Corrected
Aug 29, 2025 D Quality of CareF0699 Corrected
Aug 29, 2025 D Care PlanningF0641 Corrected
Aug 29, 2025 D Care PlanningF0842 Corrected
Aug 29, 2025 D Resident RightsF0584 Corrected
Jun 14, 2024 D Infection ControlF0880 Corrected
Jun 14, 2024 E Infection ControlF0883 Corrected
Jun 14, 2024 D Quality of CareF0686 Corrected
Mar 28, 2024 D Quality of CareF0684 Corrected
Mar 28, 2024 G Quality of CareF0689 Corrected
Mar 28, 2024 G Care PlanningF0656 Corrected
Feb 17, 2023 F EnvironmentalF0909 Corrected
Feb 17, 2023 F Infection ControlF0880 Corrected
Feb 17, 2023 E Infection ControlF0886 Corrected
Feb 17, 2023 D Quality of CareF0686 Corrected
Feb 17, 2023 D Quality of CareF0689 Corrected
Feb 17, 2023 D Quality of CareF0700 Corrected
Feb 17, 2023 D Care PlanningF0655 Corrected
Feb 17, 2023 D Care PlanningF0656 Corrected
Feb 17, 2023 E Care PlanningF0842 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Massachusetts Seniors

Program
State Program Name
Eligibility
Benefits
Home Care Program
  • General: Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,500/month (individual, varies by region).
  • Asset Limits: $2,000 (individual, excludes home, car).
  • MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
  • General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MA Specifics: Requires clinical eligibility determination.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
  • General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits: Not assessed.
  • MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MA Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Massachusetts Seniors

MassHealth Home Care

Home Care Program

Requirements:
  • General:
    Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,500/month (individual, varies by region).
  • Asset Limits:
    $2,000 (individual, excludes home, car).
  • MA Specifics:
    Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver

Frail Elder Waiver

Requirements:
  • General:
    Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MA Specifics:
    Requires clinical eligibility determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options

Senior Care Options (SCO)

Requirements:
  • General:
    Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics:
    Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MA Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MA Specifics:
    27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage

Prescription Advantage

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025):
    No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits:
    Not assessed.
  • MA Specifics:
    Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MA Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

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