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Christopher Heights of Worcester
Exterior view of Christopher Heights of Worcester facility Cozy common area with comfortable seating and fireplace Bright and inviting common area with reception desk Interior view of a common area with seating and a coffee station Cozy interior of a resident room with furnishings Cozy seating area with two chairs and a lamp Cozy interior room with a red chaise lounge and a window Cozy seating area with two chairs and a lamp Interior common area with seating and decor

Christopher Heights of Worcester

20 Mary Scano Dr, Worcester, MA 01605 View map Calculator: See prices in your area
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Overview of Christopher Heights of Worcester

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Nestled atop the serene Belmont Hill, Christopher Heights of Worcester offers seniors a warm and inviting atmosphere where they can lead a fulfilling life. It is equipped with a range of top-notch amenities to cater to the varying needs of seniors, including an on-site salon, delectable chef-prepared meals, a cozy library, high-speed internet, group transportation to events, and picturesque gardening spaces that allow residents to savor nature’s beauty.

Its private apartments are also designed to give residents utmost comfort and privacy. The caring and dedicated staff takes care of medication management, housekeeping, linen services, snow, and ice removal, enabling seniors to enjoy their golden years stress-free. Moreover, the community believes in providing a well-rounded experience for its residents and offers a host of enrichment programs, such as fitness classes, cultural events, and educational workshops. All of which help seniors stay active and engaged, leading to a healthier and more fulfilling lifestyle.

Facility Direct Line (508) 792-1456
Facility Direct Line (508) 792-1456
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Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Massachusetts state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 41m per day ▲ 5% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 1m per day ▲ 5% State avg: 58m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 40m per day ▲ 18% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 51m per day ▲ 12% State avg: 3h 27m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 7m per day ▲ 75% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 25m per day ▼ 11% State avg: 28m per day · National avg: 28m per day
Bed community size
80-bed community Rank #156 / 276Bed count — State benchmarkedThis home is ranked 156th out of 276 homes in Massachusetts for Bed Count. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
35 years in operation Rank #20 / 180Years in operation — State benchmarkedThis home is ranked 20th out of 180 homes in Massachusetts for Years In Operation. Shows how long this facility has been in operation compared to other Massachusetts facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 30 / 100 Rank #360 / 498Walk Score — State benchmarkedThis home is ranked 360th out of 498 homes in Massachusetts for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
33%
Rank #77 / 81Occupancy rate — State benchmarkedThis home is ranked 77th out of 81 homes in Massachusetts for Occupancy. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 81. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Massachusetts average: 71.7%
Occupied beds
26 / 80
Average occupied beds in Massachusetts homes 97 beds

License Details

Year Opened1997

Ownership & Operating Entity

Nonprofit OwnershipYes

Type Of Units

Traditional
80 units
Low Income Rooms Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
Yes
Total beds
80 units

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Sandra Mahoney, Administrator (per BBB, record updated Jul 2026)

Staffing & Medical

1 service
Not co-located with a nursing home

Contact Information

Fax(508) 792-3156
Business HoursMonday-Friday 9:00am- 5:00pm

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Chef-Prepared Meals
24-Hour Staff
Private Apartments
Activities And Events Program

Contact Christopher Heights of Worcester

Inspection History

In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.

Since 2023 · 3 years of data 22 citations 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Massachusetts state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Massachusetts state average
Overall vs. MA average 3 Worse Metrics worse than Massachusetts average:
• Total citations (57% above)
• Citations per year (55% above)
• Citations per inspection (686% above) 0 Better No metrics in this bucket.
Latest Inspection August 29, 2025 Routine

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityMA Averagevs. MA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2214 This facility has 57% more total citations than a typical Massachusetts assisted living residence (22 vs. MA avg 14).↑ 57% worse
Citations per year Info Average citations per year since 2023. 7.34.7 This facility has 55% more citations per year than a typical Massachusetts assisted living residence (7.3 vs. MA avg 4.7).↑ 55% worse
Citations per inspection Info Average citations per inspection. 5.50.7 This facility has 686% more citations per inspection than a typical Massachusetts assisted living residence (5.5 vs. MA avg 0.7).↑ 686% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMA Averagevs. MA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 421 This facility has had 81% fewer total inspections than the Massachusetts average (4 vs. MA avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 81% fewer

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Massachusetts avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.92
51% better than Massachusetts average

Massachusetts average: 1.86

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.99
36% better than Massachusetts average

Massachusetts average: 1.54

Short-stay resident measures
Below average Massachusetts avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.1%
14% better than Massachusetts average

Massachusetts average: 25.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.0%
19% worse than Massachusetts average

Massachusetts average: 11.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.6%
25% better than Massachusetts average

Massachusetts average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 23.9%
56% worse than Massachusetts average

Massachusetts average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.6%
16% better than Massachusetts average

Massachusetts average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Places of interest near Christopher Heights of Worcester

Address 1.8 miles from city center Info Estimated distance in miles from Worcester's city center to Christopher Heights of Worcester's address, calculated via Google Maps.

Calculate Travel Distance to Christopher Heights of Worcester

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Compare Assisted Living around Worcester

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

The Lillie Mansion at Lutheran
AL
MC
NH
PC
RESC
RC
SNF
Worcester (Central Business District)
150
Facility 150
MA AVG 94
Rank #29 / 276
Yes-
88
Facility 88
MA AVG 53
Rank #63 / 498
---No-
The Jewish Healthcare Center
AL
HC
HOS
NH
SNF
Worcester (West Tatnuck)
141
Facility 141
MA AVG 94
Rank #37 / 276
No-
12
Facility 12
MA AVG 53
Rank #455 / 498
---No-
Christopher Heights of Worcester
AL
Worcester (Biotech Park Area)
80
Facility 80
MA AVG 94
Rank #156 / 276
No-
30
Facility 30
MA AVG 53
Rank #360 / 498
Traditional (80)
35
Facility 35
MA AVG 24
Rank #20 / 180
-YesNo
Benchmark Senior Living at Leominster Crossings
AL
MC
RC
Leominster
62
Facility 62
MA AVG 94
Rank #204 / 276
Yes17
35
Facility 35
MA AVG 53
Rank #335 / 498
Studio
29
Facility 29
MA AVG 24
Rank #37 / 180
C-YesNo
Benchmark Senior Living at Shrewsbury Crossings
AL
MC
RC
Shrewsbury
62
Facility 62
MA AVG 94
Rank #204 / 276
Yes17
11
Facility 11
MA AVG 53
Rank #466 / 498
Studio / 1 Bed
29
Facility 29
MA AVG 24
Rank #37 / 180
C-YesNo
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Financial Assistance for
Assisted Living in Massachusetts

Christopher Heights of Worcester is located in Worcester, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.

Get Financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+
General Massachusetts resident, at risk of nursing home placement.
Income Limits (2025) ~$1,500/month individual, varies by region
Asset Limits $2,000 individual, excludes home, car
MA

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Benefits
In-home care (3-5 hours/day) Homemaker services Respite care (up to 14 days/year) Adult day care (~$75/day)

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+
General Massachusetts resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MA

Requires clinical eligibility determination.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Adult day care (~$75/day) Home health services

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+
General Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
MA

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Benefits
Personal care (5-7 hours/day) Medical care Respite (240 hours/year) Adult

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled
General Massachusetts resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MA

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MA

27 ASAPs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training Supplies (~$500/year)

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled
General Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
Income Limits (2025) No strict limit; copays vary by income ~$24,980-$75,000/year individual
Asset Limits Not assessed.
MA

Supplements Medicare Part D; no enrollment fee for low-income.

Benefits
Covers prescription copays ($5-$40/drug) Fills coverage gaps Catastrophic cost protection ($4,000+ covered)

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MA

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Christopher Heights of Worcester

What neighborhood is Christopher Heights of Worcester in?

Christopher Heights of Worcester is in the Biotech Park Area neighborhood of Worcester.

Is Christopher Heights of Worcester in a walkable area?

Christopher Heights of Worcester has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Christopher Heights of Worcester?

Christopher Heights of Worcester's occupancy is 33%.

How long has Christopher Heights of Worcester been in business?

According to the BBB and MA state health department records, Christopher Heights of Worcester has been operating for approximately 29 years.

Are pets allowed at Christopher Heights of Worcester?

No, Christopher Heights of Worcester has a no-pet policy.

Does Christopher Heights of Worcester operate as a for-profit or non-profit?

Christopher Heights of Worcester is registered as a non-profit in MA.

How many beds does Christopher Heights of Worcester have?

Christopher Heights of Worcester has 80 beds.

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