Christopher House is a remarkable rehabilitation and skilled nursing center located in Worcester, Massachusetts. This nonprofit organization has been serving the community since 1995 and is a member of the Massachusetts Senior Care Association. They are Joint Commission certified as well. They strive to provide the best post-hospital rehabilitation needs. Their delightful and well-lit environment is conducive to healing and recovery, with clinical services such as neurological management, IV therapy, pain management, comprehensive therapies, and respiratory therapy for long-term care. They also offer specialized Alzheimer’s and dementia care with high standards of care. Their staff is specifically trained to handle the unique needs of memory care patients.
The home has a beautiful and highly secure environment, complete with a lush courtyard, where residents can enjoy a variety of activities that maximize their physical and cognitive abilities. These activities also provide ample avenues for social interaction, which are safe and supervised. They also offer Bible studies and other spiritual services to meet the diverse needs of their residents. Most importantly, their caring and compassionate staff make it their mission to provide meaningful and enjoyable interactions with their residents.
Communication and Staff Responsiveness - Reviews highlight significant issues with communication, with some users appreciating consistent updates and attentive care from specific staff members, while others express frustration with poor communication and unresponsiveness, particularly during critical situations.
Personal attentionCare & staff
Quality of care and staff professionalism
Patient Care and Hygiene - There are recurring concerns about inadequate patient care, particularly in relation to basic hygiene needs such as bathing and dental care, which were reportedly neglected unless complaints were made.
Care & staffCleanliness
Quality of care and staff professionalism
Rehabilitation and Recovery - Feedback on rehabilitation services is mixed; while some praise the physical therapy staff for their approach, others report a decline in their loved ones' conditions and dissatisfaction with the overall rehabilitation process.
Care & staff
Managed by Karina Valencia
Administrator
Karina Valencia is the Administrator at Christopher House, overseeing daily operations and specializing in the care of vulnerable populations. She joined the team in 2013 and has since expanded her experience and expertise, ensuring a supportive and home-like environment for residents with medical needs, developmental disabilities, and behavioral challenges.
Quality ratings
Measured by Centers for Medicare & Medicaid Services (CMS)
Nurse hours per resident4.36/day
Overall ratingBased on health inspections, staffing and quality measures.
3/5
Health InspectionBased on deficiencies found during state health inspections.
3/5
StaffingBased on nurse staffing hours per resident per day.
4/5
Quality MeasuresBased on clinical outcomes for residents.
2/5
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds156
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
39% of new residents, usually for short-term rehab.
Typical stay3 - 4 months
Private pay
59% of new residents, often for short stays.
Typical stay4 - 5 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay1 years
Finances and operations
Governmental home
City
Home revenue
$24.8M
Surplus of revenue
$1.1M
Governmental home City
Home revenue
$24,761,950.00
Surplus of revenue
$1,075,597.00
Payroll costsThe portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.4M
38% of revenue
Other operating costsAll remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
Total costs$18.3M
Tooltip
Certification details
License Number:225385
Owner Name:THE GRANTHAM GROUP, LLC
Rural vs. Urban:Urban
County:Worcester
Type of Control:Governmental — City
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
This view explains the types of residents this home most often serves, based on who is admitted and discharged over time. It reflects patterns, not individual cases.
Admissions
Indicate who is most often coming into the home.
Total400
PERCENTAGES
Medicare39%
Private Pay59%
Medicaid2%
Discharges
Show who is most often leaving the home, and under which coverage.
Total412
PERCENTAGES
Medicare35%
Private Pay61%
Medicaid4%
How we assess these insights
We analyze official CMS data and reported admissions information to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
What "optimal for" means
The tags you see are guidance, not recommendations. They highlight scenarios where this home's care model, stay length and payer mix may align well with certain needs.