Massachusetts average 4.5
Last Health inspection on Aug 2025

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Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day.
Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.
Key information about the people who lead and staff this community.
In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.
Citations
| This Facility | MA Average | vs. MA Avg |
|---|---|---|---|
|
Total citations
| 51 | 14 | This facility has 264% more total citations than a typical Massachusetts nursing home (51 vs. MA avg 14).↑ 264% worse |
|
Citations per year
| 12.8 | 3.5 | This facility has 266% more citations per year than a typical Massachusetts nursing home (12.8 vs. MA avg 3.5).↑ 266% worse |
Massachusetts average 4.5
Last Health inspection on Aug 2025
Massachusetts average 32.7
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 50 citations resulted from standard inspections; and 7 of 50 resulted from complaint investigations.
Massachusetts average: 0.3
Massachusetts average: 1.5
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
118 contractor hours this quarter
| Certified Nursing Assistant | 59 | 0 | 59 | 25,295 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 19 | 0 | 19 | 10,380 | 92 | 100% | 8.8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 3,812 | 92 | 100% | 8.1 |
| Mental Health Service Worker | 9 | 0 | 9 | 2,540 | 75 | 82% | 7.7 |
| RN Director of Nursing | 3 | 0 | 3 | 2,092 | 87 | 95% | 9.9 |
| Registered Nurse | 4 | 0 | 4 | 1,698 | 92 | 100% | 7.7 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,667 | 92 | 100% | 7.5 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 959 | 67 | 73% | 7.8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 820 | 77 | 84% | 7.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 563 | 76 | 83% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 546 | 71 | 77% | 6.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 482 | 62 | 67% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 477 | 61 | 66% | 7.8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 443 | 72 | 78% | 6.2 |
| Dietitian | 1 | 0 | 1 | 443 | 56 | 61% | 7.9 |
| Feeding Assistant | 0 | 2 | 2 | 96 | 63 | 68% | 1.5 |
| Medical Director | 0 | 2 | 2 | 13 | 11 | 12% | 1 |
| Qualified Social Worker | 1 | 0 | 1 | 12 | 3 | 3% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
13% of new residents, usually for short-term rehab.
64% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Parsons Hill Rehabilitation and Health Care Center based on CMS SNF Cost Reports.
Minimum Age: 55 Years Old
Fitness and Recreation
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.
2.9 miles from city center
Estimated distance in miles from Worcester's city center to Parsons Hill Rehabilitation and Health Care Center's address, calculated via Google Maps.
— 2.24 miles to nearest hospital (Webster Square Medical Center)
Add your location
Parsons Hill Rehabilitation and Health Care Center is located in Worcester, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| Notre Dame du Lac |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Worcester (Booth Apartments Area) | 110
Facility
110
MA AVG
93
Rank
#79 / 280 | - | - | 4.14 | -5% | +5% | $0 | 16 | 4.0 | - | 112 |
13
Facility
13
MA AVG
53
Rank
#450 / 499 | Ellen Agritelley | $21.4M | $13.3M | 62.4% | 225577 | ||||
| The Jewish Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Worcester (West Tatnuck) | 141
Facility
141
MA AVG
93
Rank
#35 / 280 | - | - | 4.47 | -31% | +14% | $20.3k | 23 | 4.6 | 3 | 134 |
12
Facility
12
MA AVG
53
Rank
#456 / 499 | Jay Aframe | $24.0M | $17.3M | 72% | 225173 | ||||
| Hampton Suites at Shrewsbury |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Shrewsbury | 99
Facility
99
MA AVG
93
Rank
#100 / 280 | - | - | 3.72 | +10% | -5% | $7.9k | 21 | 3.5 | 1 | 93 |
21
Facility
21
MA AVG
53
Rank
#412 / 499 | Shrewsbury Operations Holdings LLC | $12.8M | $6.7M | 52.1% | 225491 | ||||
| Christopher Heights of Worcester |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Worcester (Biotech Park Area) | 80
Facility
80
MA AVG
93
Rank
#157 / 280 | - | - | 4.36 | -7% | +11% | $21.5k | 22 | 5.5 | 2 | 143 |
30
Facility
30
MA AVG
53
Rank
#360 / 499 | The Grantham Group, LLC | $26.6M | $13.2M | 49.5% | 225385 | ||||
| Parsons Hill Rehabilitation and Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Worcester (Webster Square) | 162
Facility
162
MA AVG
93
Rank
#18 / 280 | 91.4% | +11% | 3.50 | -75% | -11% | $0 | 50 | 6.3 | - | 148 |
76
Facility
76
MA AVG
53
Rank
#146 / 499 | - | $30.0M | $12.3M | 41.1% | 225390 |
Parsons Hill Rehabilitation and Health Care Center is in the Webster Square neighborhood of Worcester.
Parsons Hill Rehabilitation and Health Care Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Yes — there are 5 photos of Parsons Hill Rehabilitation and Health Care Center in the photo gallery on this page.
(508) 791-4200 will put you in contact with the team at Parsons Hill Rehabilitation and Health Care Center.
Yes — Parsons Hill Rehabilitation and Health Care Center is a CMS-certified provider of Medicare and Medicaid.
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