Christwood Retirement Community
Nursing Home, Independent Living, Assisted Living & Memory Care · Covington, LA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Christwood Retirement Community

Nursing Home, Independent Living, Assisted Living & Memory Care · Covington, LA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Christwood Retirement Community accepts Medicare and private pay.

Overview of Christwood Retirement Community

Have the finest retirement experience with Christwood Retirement Community in Christwood Boulevard, Covington, LA, offering assisted living, independent living, and memory care. Rehabilitation and skilled services are also available to ensure seniors live to their potential. Moreover, a team of compassionate and highly trained professionals helps with daily living activities and personal needs 24/7 for seniors to thrive.

A robust calendar of fun activities and engaging programs accompanies residents as they try out new things and rediscover their interests. With diverse dining options, residents have a delightful dining experience that caters to their dietary needs and tastes. Christwood Retirement Community is committed to improving seniors’ well-being with its comprehensive care services and state-of-the-art amenities.

(985) 898-0515

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 125.2% Above LA avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 89.4% Above LA avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 96.1% Above LA avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At LA avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Louisiana state averages

Total nursing care / resident Info This home is ranked 15th out of 187 homes in Louisiana.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 49m per day
Rank #15 / 187Nurse hours — state benchmarkedThis home is ranked 15th out of 187 homes in Louisiana.Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 187 Louisiana SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Louisiana avg (3h 49m per day)
vs Louisiana avg
+26%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 51m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Louisiana average: 71.8%
Occupancy rate 78.7% Rank #72 / 191Occupancy rate — state benchmarkedThis home is ranked 72nd out of 191 homes in Louisiana.Shows this facility's occupancy rate versus the Louisiana average, with its statewide rank out of 191. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 69 days
Occupancy rate
78.7% Rank #72 / 191Occupancy rate — state benchmarkedThis home is ranked 72nd out of 191 homes in Louisiana.Shows this facility's occupancy rate versus the Louisiana average, with its statewide rank out of 191. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
69 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

76% of new residents, often for short stays.

Typical stay 1 - 2 months

Finances and operations

Voluntary non-profit community
Home revenue
$28.1M
Surplus of revenue
$2.2M
Voluntary non-profit community
Home revenue
$28.1M Rank #129 / 191Revenue — state benchmarkedThis home is ranked 129th out of 191 homes in Louisiana.Shows this facility's annual revenue compared to the Louisiana SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$2.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #1 / 191Payroll — state benchmarkedThis home is ranked 1st out of 191 homes in Louisiana.Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$12.1M
43.2% of revenue Rank #1 / 191Payroll % — state benchmarkedThis home is ranked 1st out of 191 homes in Louisiana.Shows payroll as a percentage of revenue versus the Louisiana average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.8M
Total costs $26.0M
Bed community size
34-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 21 / 100 Rank #53 / 74Walk Score — state benchmarkedThis home is ranked 53rd out of 74 homes in Louisiana.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Louisiana SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Long-term Care Residential Non-skilled Facility

About this community

License Details

StatusActive
License LevelLevel 4-Adult Residential Care Provider
License Number2203781597

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJamie Ball

Contact Information

Fax(985) 893-4593

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Christwood Retirement Community

Independent Living Assisted Living Memory Care

Contact Christwood Retirement Community

Inspection History

In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 2

Louisiana average 6.5


Last Health inspection on Dec 2024

Total health citations
5 Rank #2 / 191Health citations — state benchmarkedThis home is ranked 2nd out of 191 homes in Louisiana.Shows this facility's total health deficiency citations benchmarked to the Louisiana state average, with a ranking across all 191 LA SNFs. Lower citation counts earn a better rank.

Louisiana average 25.7

Citations per inspection
2.5 Rank #20 / 191Citations per inspection — state benchmarkedThis home is ranked 20th out of 191 homes in Louisiana.Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 191 SNFs with citation data. Lower is better.

Louisiana average 3.95


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 0
100% better than Louisiana average

Louisiana average: 0.5

0 critical citations More info Louisiana average: 1.1

0 serious citations More info Louisiana average: 0.5

5 moderate citations More info Louisiana average: 23.7

0 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 18, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 18, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 18, 2024
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Dec 20, 2023
Corrected

Financial Assistance for
Nursing Home in Louisiana

Christwood Retirement Community is located in Covington, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Places of interest near Christwood Retirement Community

Address 4.6 miles from city center Info Estimated distance in miles from Covington's city center to Christwood Retirement Community's address, calculated via Google Maps.

Calculate Travel Distance to Christwood Retirement Community

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 94
Employees 39
Contractors 55
Staff to resident ratio 3.92:1
151% better than Louisiana average

Louisiana average ratio: 1.56:1

Avg staff/day 20
Average shift 7.7 hours
6% worse than Louisiana average

Louisiana average: 8.2 hours

Total staff hours (quarter) 13,991

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 3
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 29
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

24.4%

3,409 contractor hours this quarter

Certified Nursing Assistant: 21 Licensed Practical Nurse: 18 Physical Therapy Aide: 3 Speech Language Pathologist: 3 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Therapeutic Recreation Specialist: 1 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Certified Nursing Assistant1921405,91591100%8.3
Licensed Practical Nurse1118292,80791100%8.8
Nurse Practitioner1016047582%8.1
Dietitian2025938593%6.8
Registered Nurse3035864752%11.8
Administrator1014966268%8
Mental Health Service Worker1014385763%7.7
Therapeutic Recreation Specialist0113875965%6.6
Speech Language Pathologist0333836369%5.7
Respiratory Therapy Technician0223796470%5.8
Physical Therapy Aide0333726167%6.1
Physical Therapy Assistant0223326268%5.2
Qualified Social Worker0223266571%5
RN Director of Nursing1012512527%10
Medical Director011651314%5
Occupational Therapy Aide011501820%2.8
Occupational Therapy Assistant0111033%3.3
40 Certified Nursing Assistant
% of Days 100%
29 Licensed Practical Nurse
% of Days 100%
1 Nurse Practitioner
% of Days 82%
2 Dietitian
% of Days 93%
3 Registered Nurse
% of Days 52%
1 Administrator
% of Days 68%
1 Mental Health Service Worker
% of Days 63%
1 Therapeutic Recreation Specialist
% of Days 65%
3 Speech Language Pathologist
% of Days 69%
2 Respiratory Therapy Technician
% of Days 70%
3 Physical Therapy Aide
% of Days 67%
2 Physical Therapy Assistant
% of Days 68%
2 Qualified Social Worker
% of Days 71%
1 RN Director of Nursing
% of Days 27%
1 Medical Director
% of Days 14%
1 Occupational Therapy Aide
% of Days 20%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 24
Medicare
10
41.7% of residents
Private pay or other
14
58.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
31% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.7
23% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.4%
15% better than Louisiana average

Louisiana average: 20.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 14.0%
18% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.8%
69% worse than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
38% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.2%
19% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.3%
49% better than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Louisiana average

Louisiana average: 91.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.7%
6% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.0%
35% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.1%
In line with Louisiana average

Louisiana average: 76.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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Frequently Asked Questions about Christwood Retirement Community

Is Christwood Retirement Community in a walkable area?

Christwood Retirement Community has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Christwood Retirement Community?

According to LA state health department records, Christwood Retirement Community's license number is 2203781597.

How many beds does Christwood Retirement Community have?

Christwood Retirement Community has 34 beds.

What is the address of Christwood Retirement Community?

Christwood Retirement Community is located at 100 Christwood Blvd, Covington, LA 70433, United States.

What is the phone number of Christwood Retirement Community?

(985) 898-0515 will put you in contact with the team at Christwood Retirement Community.

Is Christwood Retirement Community Medicare or Medicaid certified?

Yes — Christwood Retirement Community is a CMS-certified provider of Medicare and Medicaid.

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