Ciel of Issaquah
Memory Care · Washington, WA

Ciel of Issaquah

Memory Care · Washington, WA

Overview of Ciel of Issaquah

Built on the beautiful grounds of Issaquah, WA, Ciel of Issaquah is an excellent senior living community that offers enriching memory care services. With their signature memory care program – Connections by Ciel, residents living with Alzheimer’s Disease and other related dementias are given safe and compassionate care. A team of compassionate, trained caregivers offers personalized approach to care, ensuring residents in whatever stage of memory loss are empowered to live their best lives.

Ensuring residents feel supported, secured, and valued while facing cognitive challenges, the community implements the nationally recognized Best Friends approach, which focuses on building strong connections. The community also conducts an array of interesting and engaging life enrichment programs inspired by residents’ unique strengths, preferences, and interests. Whether you like exercising with friends, participating in meditation classes, or joining group excursions, there’s definitely something for you to enjoy at Ciel of Issaquah.

(425) 654-4005

Types of Care at Ciel of Issaquah

Memory Care
Bed community size
100-bed community Rank #92 / 366Bed count — State benchmarkedThis home is ranked 92nd out of 366 homes in Washington. Shows this facility's certified or reported bed count compared to other Washington SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 29 / 100 Rank #483 / 628Walk Score — State benchmarkedThis home is ranked 483rd out of 628 homes in Washington. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Washington SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
79%
Rank #125 / 310Occupancy rate — State benchmarkedThis home is ranked 125th out of 310 homes in Washington. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 310. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Washington average: 72.5%
Occupied beds
79 / 100
Average occupied beds in Washington homes 73 beds

License Details

Facility TypeBoarding Home
StatusOperating
ExpirationMay 31, 2026
CountyKing
License Number2543

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMelissa Neal

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsConnections by Ciel, SafelyYou

Dining & Nutrition

Food DescriptionDining at Ciel of Issaquah includes chef-prepared meals with a focus on comfort and quality.

Contact Ciel of Issaquah

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2022 · 4 years of data 78 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Washington state average
Overall vs. WA average 2 Worse Metrics worse than Washington average:
• Total deficiencies (152% above)
• Deficiencies per year (150% above)
0 Better No metrics in this bucket.
Latest Inspection October 20, 2025 Life Safety

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7831 This facility has 152% more total deficiencies than a typical Washington assisted living residence (78 vs. WA avg 31).↑ 152% worse
Deficiencies per year Info Average deficiencies per year since 2022. 19.57.8 This facility has 150% more deficiencies per year than a typical Washington assisted living residence (19.5 vs. WA avg 7.8).↑ 150% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 20, 2025, found multiple deficiencies related to fire safety documentation and equipment, including fire alarm trouble mode, missing fire drill records, and failed fire/smoke dampers. Earlier inspections showed a consistent pattern of similar issues with fire alarm systems, sprinkler testing, fire door inspections, and emergency lighting documentation. Complaint investigations were not noted in the recent reports, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. Prior complaint investigations included a substantiated case in early 2023 involving infection control deficiencies related to COVID-19 transmission, which was subsequently corrected. The facility’s inspection history shows ongoing challenges with fire safety documentation but no clear worsening or improvement trend in recent months.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

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Pets Allowed

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Room Sizes: Studio

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Managed by Jamie Akers

Executive Director

Jamie Akers serves as the Executive Director at Ciel of Issaquah, leading the community with a commitment to compassionate care and stewardship. Jamie embodies the community’s philosophy of caring for good people by good people, ensuring a warm and supportive environment for all residents.

Places of interest near Ciel of Issaquah

Address 2.2 miles from city center Info Estimated distance in miles from Issaquah's city center to Ciel of Issaquah's address, calculated via Google Maps.

Calculate Travel Distance to Ciel of Issaquah

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Financial Assistance for
Memory Care in Washington

Ciel of Issaquah is located in Issaquah, Washington.
Here are the financial assistance programs available to residents in Washington.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Compare Memory Care around Washington

The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.

Filter by care type
Queen Anne Manor
RH

Retirement Home

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Seattle (East Queen Anne)103Yes 94 -
77.7%
Facility 77.7%
WA AVG 73.3%
Rank #131 / 290
-2
1
Facility 1
WA AVG 2
Rank #119 / 284
18
Facility 18
WA AVG 30.3
Rank #105 / 284
9.0
Facility 9.0
WA AVG 4.4
Rank #268 / 284
Ciel of Issaquah
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Issaquah (North Issaquah)100Yes 29 -
79.0%
Facility 79.0%
WA AVG 73.3%
Rank #123 / 290
-10
-
Facility -
WA AVG 2
Rank #1 / 284
78
Facility 78
WA AVG 30.3
Rank #273 / 284
7.8
Facility 7.8
WA AVG 4.4
Rank #259 / 284
Bonaventure of Salmon Creek
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Vancouver (Pleasant Valley)89Yes 22 -
70.8%
Facility 70.8%
WA AVG 73.3%
Rank #184 / 290
A+33
-
Facility -
WA AVG 2
Rank #1 / 284
59
Facility 59
WA AVG 30.3
Rank #250 / 284
1.8
Facility 1.8
WA AVG 4.4
Rank #35 / 284
Aegis Living Ravenna
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Seattle (Maple Leaf)79Yes 63 -
100.0%
Facility 100.0%
WA AVG 73.3%
Rank #1 / 290
C+7
2
Facility 2
WA AVG 2
Rank #166 / 284
37
Facility 37
WA AVG 30.3
Rank #190 / 284
5.3
Facility 5.3
WA AVG 4.4
Rank #203 / 284
Sunrise of Edmonds
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Edmonds (Westgate)76Yes 73 -
88.2%
Facility 88.2%
WA AVG 73.3%
Rank #58 / 290
-3
-
Facility -
WA AVG 2
Rank #1 / 284
15
Facility 15
WA AVG 30.3
Rank #83 / 284
5.0
Facility 5.0
WA AVG 4.4
Rank #180 / 284

Frequently Asked Questions about Ciel of Issaquah

What neighborhood is Ciel of Issaquah in?

Ciel of Issaquah is in the North Issaquah neighborhood of Issaquah.

Is Ciel of Issaquah in a walkable area?

Ciel of Issaquah has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Ciel of Issaquah?

According to WA state health department records, Ciel of Issaquah's license number is 2543.

When does Ciel of Issaquah's license expire?

According to WA state health department records, Ciel of Issaquah's license expires on May 31, 2026.

What is the occupancy rate at Ciel of Issaquah?

Ciel of Issaquah's occupancy is 79%.

How many beds does Ciel of Issaquah have?

Ciel of Issaquah has 100 beds.

Are there photos of Ciel of Issaquah?

Yes — there are 15 photos of Ciel of Issaquah in the photo gallery on this page.

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