Inspection Reports for
City Creek Post Acute

UT

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

24% better than Utah average
Utah average: 7.9 deficiencies/year

Deficiencies per year

12 9 6 3 0
2019
2022
2024

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 29, 2024

Visit Reason
The inspection was conducted following complaints regarding resident safety hazards and inadequate care for urinary incontinence.

Complaint Details
The investigation was complaint-driven, focusing on resident safety hazards and inadequate urinary incontinence care. The findings substantiated that the laundry room was unsecured and that a resident did not receive appropriate bladder training services.
Findings
The facility failed to ensure the resident environment was free from accident hazards, specifically leaving the laundry room door open with hazardous chemicals accessible. Additionally, the facility did not provide appropriate treatment or services for a resident with urinary incontinence who was a likely candidate for a toileting program.

Deficiencies (2)
F 0689: The laundry room door was left open with no staff present, exposing residents to various hazardous chemicals accessible inside. The door between clean and dirty laundry was propped open contrary to posted instructions.
F 0690: The facility failed to provide appropriate care for a resident with urinary incontinence, not implementing a toileting program despite the resident being a likely candidate and cognitively capable.
Report Facts
Containers of chemicals observed: 35 Sampled residents: 37 Resident BIMS score: 15 Bowel and Bladder Evaluation score: 8

Employees mentioned
NameTitleContext
Housekeeping (HK)Interviewed regarding laundry room door policy and resident access.
Maintenance Director (MD)Interviewed regarding laundry room safety and chemical access.
Licensed Practical Nurse (LPN) 1Interviewed about bowel and bladder evaluation and resident 10's care.
Director of Nursing (DON)Interviewed about bowel and bladder assessment procedures and resident 10's candidacy for toileting program.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 29, 2024

Visit Reason
The inspection was conducted to investigate complaints regarding resident safety hazards and inadequate care related to urinary incontinence management.

Complaint Details
The investigation was complaint-driven, focusing on resident safety hazards and inadequate urinary incontinence care. The findings substantiated that the laundry room was unsecured and that a resident did not receive appropriate bladder training despite being a likely candidate.
Findings
The facility failed to ensure the resident environment was free from accident hazards, as the laundry room was left open with chemicals accessible to residents. Additionally, the facility did not provide appropriate treatment and services for a resident with urinary incontinence who was a likely candidate for a toileting program.

Deficiencies (2)
F 0689: The facility did not ensure the laundry room was secured, leaving chemicals accessible to residents, posing accident hazards.
F 0690: The facility failed to provide appropriate care and bladder training services to a resident with urinary incontinence who was cognitively capable and a likely candidate for a toileting program.
Report Facts
Containers of chemicals observed: 35 Sampled residents: 37 BIMS score: 15 Bowel and Bladder Evaluation score: 8

Employees mentioned
NameTitleContext
Housekeeping (HK)Interviewed regarding laundry room access and safety.
Maintenance Director (MD)Interviewed regarding laundry room safety and chemical access.
Licensed Practical Nurse (LPN) 1Interviewed about bowel and bladder evaluation and resident 10's care.
Director of Nursing (DON)Interviewed about bowel and bladder assessment and resident 10's candidacy for toileting program.

Inspection Report

Routine
Deficiencies: 11 Date: May 4, 2022

Visit Reason
Routine inspection of City Creek Post Acute nursing home to assess compliance with regulatory requirements including resident rights, safety, abuse prevention, treatment, infection control, medication management, and COVID-19 protocols.

Findings
The facility was found deficient in multiple areas including delayed completion of POLST forms, inadequate housekeeping and maintenance of showers, failure to investigate resident abuse allegations, delayed and incomplete laboratory testing and notification, unsafe environment hazards, improper medication labeling and storage, inadequate infection control practices including PPE use and COVID-19 precautions, and incomplete COVID-19 testing and vaccination documentation for staff.

Deficiencies (11)
F 0578: Facility did not provide residents the right to choose medical treatment timely; POLST forms for 2 residents were signed 61 and 84 days after admission.
F 0584: Facility failed to maintain a safe, clean, and homelike environment; two showers on the third floor were in disrepair with rust, missing caulk, corrosion, and debris.
F 0600: Facility failed to protect residents from abuse; a resident was threatened by a roommate and no investigation was conducted.
F 0609: Facility failed to timely report suspected abuse and complete investigations; two resident-to-resident altercations were not reported within 2 hours and investigations were incomplete.
F 0684: Facility failed to provide appropriate treatment; a resident with urinary tract infection was not treated timely according to abnormal urine analysis results.
F 0689: Facility environment was not free from accident hazards; hazardous chemicals were accessible to a cognitively impaired resident and a hallway rug caused a resident to trip with a walker.
F 0761: Facility did not label all drugs and biologicals properly; insulin vials and pens lacked open dates and medication cart was left unlocked with residents nearby.
F 0770: Facility did not obtain laboratory services timely; ordered labs for a resident were delayed by 6 days and unsuccessful draws were not communicated to management.
F 0773: Facility did not promptly notify ordering practitioner of abnormal lab results; a resident's abnormal urine culture and sensitivity were not reported to the physician.
F 0880: Facility failed to implement infection prevention and control program; residents on isolation lacked appropriate signage, staff did not consistently use PPE, unvaccinated residents were not isolated properly, and visitor screening was inadequate.
F 0886: Facility did not ensure all staff were vaccinated for COVID-19 or tested as required; documentation was incomplete and unvaccinated staff were not consistently tested weekly.
Report Facts
Days delayed for POLST completion: 84 Days delayed for POLST completion: 61 Urine protein level: 300 Urine glucose level: 150 Urine red blood cells: 16 Urine white blood cells: 6 Resident blood sugar: 441 COVID-19 community transmission rate: 11.28 COVID-19 community transmission rate: 6.63 COVID-19 community transmission rate: 5.36 COVID-19 community transmission rate: 4.07 COVID-19 community transmission rate: 3.27

Employees mentioned
NameTitleContext
RN 3Registered NurseNamed in abuse threat documentation and interview regarding resident 89
Director of NursingDirector of NursingInterviewed regarding multiple deficiencies including abuse, infection control, lab results
Nurse PractitionerNurse PractitionerInterviewed regarding resident 89 threats and lab result notifications
Certified Nursing Assistant 2CNAReported resident 89 threats to nurse
Certified Nursing Assistant 3CNAReported resident 89 threats and interviewed about abuse
Operations ManagerOperations ManagerInterviewed regarding abuse investigations and COVID-19 testing
Assistant Director of NursingAssistant Director of NursingInterviewed regarding abuse and infection control
Licensed Practical Nurse 1LPNInterviewed regarding resident 194 fall risk and infection control
RN 6Registered NurseObserved and interviewed regarding insulin labeling
RN 2Registered NurseObserved leaving medication cart unlocked
Housekeeper 1HousekeeperInterviewed regarding housekeeping closet access

Inspection Report

Routine
Deficiencies: 3 Date: Nov 7, 2019

Visit Reason
Routine inspection of City Creek Post Acute nursing home to assess compliance with healthcare regulations including medication administration, physician notification, and medical record accuracy.

Findings
The facility failed to notify a resident's physician of abnormal blood glucose levels as ordered, did not provide timely medications for two residents due to ordering and pharmacy follow-up issues, and had discrepancies between narcotic administration records and medication administration records for two residents.

Deficiencies (3)
F 0580: The facility did not notify the physician for 1 of 23 residents with blood glucose levels over 400 as per physician's standing order.
F 0755: The facility failed to provide routine and emergency medications to 2 of 23 residents due to delayed ordering and pharmacy delivery.
F 0842: The facility did not maintain accurate medical records for 2 of 23 residents; narcotic administration logs and medication administration records did not match.
Report Facts
Residents sampled: 23 Blood glucose readings over 400: 16 Medication administration discrepancies: 40

Employees mentioned
NameTitleContext
LPN 1Licensed Practical NurseInterviewed regarding medication administration and physician notification
LPN 2Licensed Practical NurseInterviewed regarding medication ordering and documentation
RN 1Registered NurseInterviewed regarding medication administration and documentation
DONDirector of NursingInterviewed regarding staff education and medication administration policies
CRNCorporate Resource NurseInterviewed regarding physician notification procedures

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