Total health inspections
1
Wisconsin average 6
Last Health inspection on Oct 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Clement Manor
Nursing Home
Clement Manor
Nursing Home
Overview of Clement Manor
Offering a comprehensive continuum of care for seniors in Greenfield, Wisconsin, Clement Manor’s faith-based community has been serving the elderly for four decades. Among the programs they provide are independent living apartments, assisted living, memory care, skilled nursing, and transitional care. Their services are designed to cater to residents’ evolving needs as they age. Whether you require daily assistance or simply prefer a warm and welcoming community atmosphere, Clement Manor offers a comfortable and supportive environment.
Residents enjoy a variety of amenities that promote socialization and well-being. These include in-house therapy services, lifelong learning classes to encourage continued engagement, and a beautifully landscaped campus for residents to relax and enjoy the outdoors. Clement Manor is dedicated to fostering a spirit of community and providing its residents with the highest quality of care.
Crystal Anderson serves as the Campus Administrator at Clement Manor, overseeing daily operations and ensuring a high standard of care and community life. She plays a key leadership role in maintaining a warm and supportive environment for residents and staff alike.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.8%
Residents per day (avg)
37
Occupancy rate
85.8%
Residents per day (avg)
37
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
51% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
46% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Voluntary non-profit home
Church
Home revenue
$20.2M
Operating deficit
-$363.3K
Voluntary non-profit home
Church
Home revenue
$20,199,165.00
Operating deficit
$-363,328.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.6M
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Client group served
About this community
Facility Type
Skilled Care
License Date
April 6, 2018
Additional licensing details
CMS Certification Number:
525327
County:
MILWAUKEE
Waiver certified:
No
Ownership & operating entity
Clement Manor is legally operated by CLEMENT MANOR INC, and administrated by JILL HOLBERG.
Profit status:
NONPROFIT
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
CRYSTAL ANDERSON
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(414) 546-7333
Additional Policies & Features
Gender Served:
Both
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Respite, Memory Care & Enhanced Assisted Living, Short-Term Rehab, Skilled Nursing, Concierge Services, Lives Enriched Through Art, Pastoral Care, Center for Enrichment A Lifelong Learning Program
Religious Services
Yes
Volunteer Programs
Yes
Rate Information
Monthly Rate Range
$5,000 - $6,000
Compare Nursing Homes around Greenfield
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Clement Manor
-38%
+8%
+23%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Greenfield
$5,000 - $6,000
50
No
A+
48
DOUGHERTY, PHILIP
85.8%
$13,869,715.00
$7,854,096.00
56.6%
36.90
4.6006
-
4
-
-38%+8%+23%
Heritage Square Health Care Center
-43%
-28%
-12%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Greendale
-
105
No
-
33
BEDROCK HCS AT GREENDALE LLC
61.5%
$14,297,616.00
$4,204,411.00
29.4%
74.20
3.0811
3
69
9
-43%-28%-12%
Clement Manor
Type of care:
AL
SNF
Community:
Greenfield
Rate Range:
$5,000 - $6,000
Bed Count:
50
Pets Allowed:
No
Operator:
DOUGHERTY, PHILIP
CCN:
525327
Occupancy:
85.8%
Home Revenue:
$13,869,715.00
Payroll Costs:
$7,854,096.00
Payroll %:
56.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
4.6006
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-38%
-38%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+23%
+23%
Heritage Square Health Care Center
Type of care:
AL
SNF
RC
Community:
Greendale
Bed Count:
105
Pets Allowed:
No
Operator:
BEDROCK HCS AT GREENDALE LLC
CCN:
525549
Occupancy:
61.5%
Home Revenue:
$14,297,616.00
Payroll Costs:
$4,204,411.00
Payroll %:
29.4%
Avg Residents/Day:
74.20
Overall Rating:
Adj Nurse Hours:
3.0811
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
69
Severe Citations:
9
RN share vs State Avg:
-43%
-43%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
-12%
-12%Places of interest near Clement Manor
1.1 miles from city center — 4.13 miles to nearest hospital (Saint Luke's Pain Management Center)
3939 S 92nd St, Greenfield, WI 53228
Calculate Travel Distance to Clement Manor
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
97
Total Staff
82
Employees
15
Contractors
19,593
Total Hours (Quarter)
28
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 9.8 | No |
| Licensed Practical Nurse | 13 | 8.8 | No |
| Certified Nursing Assistant | 50 | 8.1 | No |
Staff by Category
Administration ⓘ
3 staff
3.5hs shift avg
Nursing Staff ⓘ
72 staff
8.5hs shift avg
Physicians & Practitioners ⓘ
4 staff
7.8hs shift avg
Therapy Services ⓘ
12 staff
6.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
2.8hs shift avg
Dietary Services ⓘ
1 staff
6hs shift avg
Other Services ⓘ
2 staff
6hs shift avg
Contractor Analysis
15.1%
of total hours from contractors
2,951 contractor hours this quarter
Speech Language Pathologist: 5
Physical Therapy Assistant: 3
Physical Therapy Aide: 1
Medical Director: 1
Respiratory Therapy Technician: 1
Qualified Social Worker: 3
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 50 | 0 | 50 | 7,905 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,298 | 91 | 100% | 8.8 |
| Registered Nurse | 8 | 0 | 8 | 2,376 | 89 | 98% | 9.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,327 | 71 | 78% | 6.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 780 | 65 | 71% | 6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 527 | 64 | 70% | 7.4 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 454 | 64 | 70% | 7.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 454 | 65 | 71% | 7 |
| Medication Aide/Technician | 1 | 0 | 1 | 424 | 51 | 56% | 8.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 423 | 51 | 56% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 390 | 65 | 71% | 6 |
| Dietitian | 1 | 0 | 1 | 390 | 65 | 71% | 6 |
| Administrator | 2 | 0 | 2 | 336 | 42 | 46% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 320 | 40 | 44% | 8 |
| Medical Director | 0 | 1 | 1 | 130 | 91 | 100% | 1.4 |
| Qualified Social Worker | 0 | 3 | 3 | 45 | 16 | 18% | 2.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 3 | 3% | 5 |
Health Inspection History
Inspections
Total health citations
4
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Oct 25, 2023
Corrected
Pharmacy moderate citation
Oct 25, 2023
Corrected
Pharmacy moderate citation
Oct 25, 2023
Corrected
Quality of Care moderate citation
Oct 25, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit (Church)
Resident Census by Payment Source
36
Total Residents
Medicare
3
(8.3%)
ⓘ
Medicaid
21
(58.3%)
ⓘ
Private Pay/Other
12
(33.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Nurse Aide Training
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.2
79% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
19% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
64% better than Wisconsin averageWisconsin average: 17.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
13% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.4%
Percent of long-stay high risk residents with pressure ulcers
2.4%
57% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.6%
Percent of long-stay residents with a urinary tract infection
5.6%
76% worse than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.4%
Percent of long-stay residents who received an antipsychotic medication
2.4%
85% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
7% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
14% better than Wisconsin averageWisconsin average: 82.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.4%
16% worse than Wisconsin averageWisconsin average: 22.7%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.5%
63% better than Wisconsin averageWisconsin average: 15.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin averageWisconsin average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
83.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
83.8%
56% better than Wisconsin averageWisconsin average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.1%
Rate of successful return to home or community from a skilled nursing facility.
53.1%
5% better than Wisconsin averageWisconsin average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Clement Manor based on CMS SNF Cost Reports.
Occupancy Rate
85.8%
↓ 2.1pp vs 2023
Net Income
-$363,328
↑ ~$716K vs 2023
Total Payroll
$9,906,666
↑ ~$669K vs 2023
Profit Margin
-2.6%
↑ 5.5pp vs 2023
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