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Heritage Square Health Care Center
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Square Health Care Center

Heritage Square Health Care Center

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5404 W Loomis Rd, Greendale, WI 53129 View map
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Heritage Square Health Care Center accepts Medicare, Medicaid, and private pay.
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Heritage Square Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Heritage Square Health Care Center

Heritage Square Health Care Center is a nursing home in Greendale, WI. The center has 105 beds and opened in 1974. Its listed room and unit types include independent living, sheltered care, nursing care, and respite care, with respite care providing a short stay for someone who needs temporary support while a usual caregiver travels or recovers.

The starting monthly price is $4,350 for the listed care, giving families a baseline for budgeting. Medicare, Medicaid, and private pay are accepted, so eligible residents may use public coverage or pay privately. Total nurse staffing is 3 hours and 39 minutes per resident per day, representing the daily nursing time allocated to each resident.

Physical therapy and rehabilitation services support therapy on site rather than requiring separate arrangements for each session. Residents can also use the salon, spend time around the community gardens, attend social events and activities for heart, body and soul, and access the chapel and religious services. Heritage Square Health Care Center may be a good fit for someone who needs nursing care or a short-term respite stay within a community that also lists several residential care settings.

Facility Direct Line (414) 421-0088

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.7% Below WI avg. ▼ 66.7% Below WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.3% Below WI avg. ▼ 64.3% Below WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 72.4% Below WI avg. ▼ 72.4% Below WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 35.7% Below WI avg. ▼ 35.7% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Rank #120 / 164Nurse hours — State benchmarkedThis nursing home is ranked 120th out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This nursing home is ranked 120th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 39m

15% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
30m
−48% State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 4m
+69% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 4m
−20% State avg: 2h 35m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 18m
−11% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−31% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
30m
−24% State avg: 39m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: LPN / LVN is +69% above Wisconsin average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 105 Rank #48 / 192Bed count — State benchmarkedThis nursing home is ranked 48th out of 192 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #130 / 186Walk Score — State benchmarkedThis nursing home is ranked 130th out of 186 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
33 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #91 / 161Occupancy rate — State benchmarkedThis nursing home is ranked 91st out of 161 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 161. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
70.2% This home usually has availability
Similar to the Wisconsin average: 71.6%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
74
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
21 days

About this community

Awards

Quality Improvement Program

License Details

State License Typesskilled nursing unit
Certifications5-star rating from Illinois Department of Public Health

Safety & Compliance

Safety FeaturesCampus secured at night, grounds monitored.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Visitor PolicyFriends and family encouraged to visit frequently; main entrance locked at 8pm.
Overnight GuestsGuest room available for out-of-town visitors; no fee but donations accepted.
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Fitness Center
Salon
Chapel
Housekeeping
Laundry
Activities
Wellness Program
Specific Programsphysical therapy, activities for heart, body & soul, social events
Religious Services
Volunteer Program

Pricing & Financial Information

Starting Price$4,350 per month

Contact Heritage Square Health Care Center

CMS Health Inspection History

Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 12

Wisconsin average 6.1

Last Health inspection on Jan 2026

Total health citations
78 Rank #159 / 168Health citations — State benchmarkedThis nursing home is ranked 159th out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 27.6

Citations per inspection
6.5 Rank #146 / 168Citations per inspection — State benchmarkedThis nursing home is ranked 146th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 4.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 78 citations resulted from standard inspections; 39 of 78 resulted from complaint investigations; and 3 of 78 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)
Critical health citations
1
11% worse than Wisconsin average

Wisconsin average: 0.9

Serious health citations
9
718% worse than Wisconsin average

Wisconsin average: 1.1

1 critical citation Wisconsin average: 0.9
9 serious citations Wisconsin average: 1.1
68 moderate citations Wisconsin average: 25.1
0 minor citations Wisconsin average: 0.5
Citations history (last 2 years)
Abuse/Neglect moderate citation Jan 27, 2026
Corrected
Administration moderate citation Jan 27, 2026
Corrected
Infection Control moderate citation Jan 27, 2026
Corrected
Infection Control moderate citation Jan 27, 2026
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 230
Employees 113
Contractors 117
Staff to resident ratio 3.03 : 1
25% more staff per resident than Wisconsin average
Wisconsin average ratio: 2.42 : 1 Wisconsin average ratio: 2.42 : 1See full Wisconsin ranking
Avg staff/day 48
Average shift 7.2 hours
0% compared with Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 31,596

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 31 total: 5 full-time employees and 26 contractors. 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 47 total: 22 full-time employees and 25 contractors. 47
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 112 total: 53 full-time employees and 59 contractors. 112
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.2%

1,948 contractor hours this quarter

Certified Nursing Assistant: 59 Registered Nurse: 26 Licensed Practical Nurse: 25 Occupational Therapy Aide: 3 Feeding Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant535911212,88892100%7.1
Licensed Practical Nurse2225476,70492100%8
RN Director of Nursing5052,1406470%7.6
Speech Language Pathologist6061,3327379%7
Clinical Nurse Specialist4041,3177076%7.3
Registered Nurse526311,1318592%7.3
Mental Health Service Worker2029446368%8
Physical Therapy Aide3036857683%5.5
Physical Therapy Assistant2026447379%5.2
Respiratory Therapy Technician3035286975%5.3
Administrator1015126470%8
Nurse Practitioner2025126470%8
Dental Services Staff1015126470%8
Other Dietary Services Staff1014365964%7.4
Qualified Activities Professional1014315560%7.8
Medication Aide/Technician1013264650%7.1
Occupational Therapy Aide0332512830%7.2
Feeding Assistant0222234043%3.4
Qualified Social Worker10135910%3.9
Occupational Therapy Assistant01124910%2.7
Medical Director011232022%1.1
112 Certified Nursing Assistant
% of Days 100%
47 Licensed Practical Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 70%
6 Speech Language Pathologist
% of Days 79%
View All Staffing Data in Greenfield

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $271K Rank #156 / 168Federal fines — State benchmarkedThis nursing home is ranked 156th out of 168 nursing homes we track in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 168 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
184% higher than Wisconsin average

Wisconsin average: $95K

Number of fines 3
45% more fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
202% more payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $271K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 19, 2025
$23K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 18, 2024
$170K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 18, 2024
13 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.8
32% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 30.9
40% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Below average Wisconsin avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.6%
23% worse than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 32.0%
40% worse than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 39.1%
50% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.9%
21% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.2%
33% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
58% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.2%
14% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.8%
94% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.0%
25% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 87.2%
9% worse than Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 77.8%
18% worse than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Below average Wisconsin avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.0%
In line with Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
41% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 64.5%
22% worse than Wisconsin average

Wisconsin average: 82.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.2%
15% worse than Wisconsin average

Wisconsin average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.3%
31% better than Wisconsin average

Wisconsin average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
36% better than Wisconsin average

Wisconsin average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 43.3%
19% worse than Wisconsin average

Wisconsin average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.2%
27% better than Wisconsin average

Wisconsin average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

69% of new residents, often for short stays.

Typical stay 17 days

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 76
Medicare
35
46.1% of residents
Medicaid
30
39.5% of residents
Private pay or other
11
14.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.8M Rank #29 / 161Net patient revenue — State benchmarkedThis nursing home is ranked 29th out of 161 nursing homes we track in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.7M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$33.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #52 / 161Payroll costs — State benchmarkedThis nursing home is ranked 52nd out of 161 nursing homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$5.3M 44.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #130 / 161Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 130th out of 161 nursing homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$13.5M
How we calculate these figures

This home is owned by Bedrock Hcs At Greendale LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525549

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 17 days.

Admissions
1,148 total

Coverage residents most often arrive under.

Medicare 30%
Private pay 69%
Medicaid 2%
Discharges
1,131 total

Coverage residents most often leave under.

Medicare 27%
Private pay 69%
Medicaid 4%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Heritage Square Health Care Center

Address 0.8 miles from city center Info Estimated distance in miles from Greendale's city center to Heritage Square Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Square Health Care Center

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Address

Compare Nursing Homes around Greenfield

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Clement Manor Inc
NH
AL
IL
MC
PC
RC
SNF
Greenfield -
47
Facility 47
WI AVG 80
Rank #156 / 192
 -
41
Facility 41
WI AVG 48
Rank #112 / 186
-
Heritage Square Health Care Center
NH
Greendale -
105
Facility 105
WI AVG 80
Rank #48 / 192
 -
33
Facility 33
WI AVG 48
Rank #130 / 186
-

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Wisconsin

Heritage Square Health Care Center is located in Greendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Heritage Square Health Care Center

Is Heritage Square Health Care Center in a walkable area?

Heritage Square Health Care Center has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Heritage Square Health Care Center?

Heritage Square Health Care Center's occupancy is 70.2%.

Are pets allowed at Heritage Square Health Care Center?

No, Heritage Square Health Care Center has a no-pet policy.

Does Heritage Square Health Care Center operate as a for-profit or non-profit?

Heritage Square Health Care Center is registered as a for-profit.

What is the overall rating for Heritage Square Health Care Center?

Heritage Square Health Care Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Heritage Square Health Care Center have?

Heritage Square Health Care Center has 105 beds.

How much does Heritage Square Health Care Center cost per month?

Pricing at Heritage Square Health Care Center starts at $4,350 per month, with rates varying by floorplan and additional care needs.

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