Heritage Square Health Care Center
Heritage Square Health Care Center, a 105-bed community in Greendale, WI, provides nursing home care and respite care. Nursing home care is the ongoing kind for a resident whose need does not have an end date. Respite is the opposite kind, a short stay booked while a household’s usual caregiver is unavailable.
Somebody in either position finds an answer here. The starting price is $4,350 a month, and Medicare, Medicaid, and private pay are the payment routes. The staffing figure is 3 hours and 55 minutes of nursing per resident per day.
Physical therapy is a named program, with rehabilitation services alongside it. A salon is on the amenity list, and so is a chapel. Religious services and social events are both named as well.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: LPN / LVN is +64% above Wisconsin average
5 of 6 metrics below Wisconsin average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
93.8% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Certified Nursing Assistant (59), Registered Nurse (26), Licensed Practical Nurse (25), Occupational Therapy Aide (3), Feeding Assistant (2), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on residents per day and 105 beds.
Source: CMS Provider Information, average daily residents
About This Community
Pricing & Financial Information
The below pricing was updated on
CMS Health Inspection History
Citation severity
Latest inspection: Jul 01, 2026 · 7 citations, 0 corrected
Most cited category: Quality of Life & Care, 33 of 85 citations · 9 categories in total
Citations history
Most recent firstShowing the 50 most recent of 85 citations.
Top deficiency categories
Share of 85 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 85 citations resulted from standard inspections; 46 of 85 resulted from complaint investigations; and 3 of 85 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
3 penalties in the past 3 years
Latest: Mar 19, 2025 · $14,950 civil money penalty
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Wisconsin and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
11 long-stay measures: 2 better, 9 worse
8 short-stay measures: 2 better, 2 worse, 1 near WI average, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Heritage Square Health Care Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Breaking even on care
4.0% operating margin
+18.5 pts vs prior year
Positive margin in 2 of the last 8 reported years. Net income $0.5M after other income.
Does it invest in staff?
Spends less on payroll than most Wisconsin homes
39.4% payroll share of revenue
WI average 58.7%Rank #153 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 153rd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.0M while revenue rose $1.6M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2014 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $13.4M | +$1.6M | Trend 20142024 | WI median $8.3M | Rank in WI Rank #23 / 164Net patient revenue — State benchmarked This nursing home is ranked 23rd out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 87% of homes | Above WI median Higher net patient revenue than 87% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $12.8M | −$0.7M | Trend 20142024 | WI median — | Rank in WI Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.5M | +$2.2M | Trend 20142024 | WI median — | Rank in WI Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 4.0% | +18.5 pts | Trend 20142024 | WI median — | Rank in WI Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.0M | — | Trend — | WI median — | Rank in WI Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.5M | +$2.2M | Trend — | WI median — | Rank in WI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2014 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $5.3M | −$0.0M | Trend 20142024 | WI median $4.4M | Rank in WI Rank #63 / 164Payroll costs — State benchmarked This nursing home is ranked 63rd out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 62% of homes | Above WI median Higher payroll than 62% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 39.4% | −5.3 pts | Trend 20142024 | WI median 56.9% | Rank in WI Rank #153 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 153rd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 7% of homes | 19.3 pts under WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2014–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average No report
Year-by-year data, 2014–2024 every reported year · latest first, scroll sideways
| Metric | 2014 | 2015 | 2016no report | 2017no report | 2018 | 2019no report | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $10.8M | $9.9M | $11.2M | $7.9M | $8.5M | $10.8M | $11.8M | $13.4M | |||
| Operating expenses | $12.2M | $11.5M | $11.2M | $9.2M | $9.9M | $11.9M | $13.5M | $12.8M | |||
| Net patient income | −$1.4M | −$1.6M | $0.0M | −$1.3M | −$1.4M | −$1.1M | −$1.7M | $0.5M | |||
| Operating margin | −12.7% | −16.4% | 0.1% | −16.6% | −16.6% | −10.2% | −14.5% | 4.0% | |||
| Net income | −$0.9M | −$1.3M | $0.0M | $0.8M | $0.3M | −$0.0M | −$1.7M | $0.5M | |||
| Payroll costs | $4.6M | $4.6M | $4.0M | $4.1M | $4.2M | $5.0M | $5.3M | $5.3M | |||
| Payroll share of revenue | 42.0% | 46.1% | 35.8% | 52.1% | 49.2% | 46.1% | 44.7% | 39.4% | |||
| Beds | 100 | 100 | 100 | 100 | 187 | 105 | 105 | 105 | |||
| Gross revenue | $16.5M | $15.4M | $13.9M | $8.0M | $10.0M | $14.4M | $14.3M | $15.3M | |||
| Salaries | $3.9M | $3.8M | $3.7M | $3.7M | $3.8M | $4.4M | $4.2M | $4.7M | |||
| Wage-related costs | $0.7M | $0.8M | $0.3M | $0.4M | $0.4M | $0.6M | $1.1M | $0.6M | |||
| Contract labor | $1.9M | $1.9M | $2.6M | — | — | $2.2M | $3.2M | $2.8M | |||
| Other operating costs | $7.7M | $6.9M | $7.2M | $5.1M | $5.7M | $6.9M | $8.2M | $7.6M | |||
| Net patient revenue per day | $433 | $410 | $487 | $489 | $505 | $496 | $501 | $479 | |||
| Cost per day | $487 | $477 | $486 | $571 | $588 | $547 | $573 | $460 | |||
| Average length of stay | 25.6 days | 21.1 days | 24.1 days | 21.1 days | 21.7 days | 19.9 days | 20.8 days | 31.0 days |
Showing 2024–2022 · scroll sideways for 8 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Heritage Square Health Care Center
0.8 miles from city center
Estimated distance in miles from Greendale's city center to Heritage Square Health Care Center's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Square Health Care Center
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Compare Nursing Homes around Greenfield
Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Estimated monthly cost range for the facility.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|
| Clement Manor Inc | NH AL IL MC PC RC SNF | Greenfield | - | 47
Facility
47
WI AVG
78
Rank
#158 / 197 | - |
41
Facility
41
WI AVG
48
Rank
#117 / 191 | - |
| Heritage Square Health Care Center | NH | Greendale | - | 105
Facility
105
WI AVG
78
Rank
#47 / 197 | - |
33
Facility
33
WI AVG
48
Rank
#134 / 191 | - |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Wisconsin
Heritage Square Health Care Center is located in Greendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Heritage Square Health Care Center
Is Heritage Square Health Care Center in a walkable area?
Heritage Square Health Care Center has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Heritage Square Health Care Center?
Heritage Square Health Care Center's occupancy is 74.2%.
Are pets allowed at Heritage Square Health Care Center?
No, Heritage Square Health Care Center has a no-pet policy.
What is the best email address for Heritage Square Health Care Center?
The team at Heritage Square Health Care Center can be reached at info@heritagesquaredixon.com.
Does Heritage Square Health Care Center operate as a for-profit or non-profit?
Heritage Square Health Care Center is registered as a for-profit.
What is the overall rating for Heritage Square Health Care Center?
Heritage Square Health Care Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Heritage Square Health Care Center have?
Heritage Square Health Care Center has 105 beds.
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