Show Inspection Reports
Total health inspections
4
Maryland average 3.9
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Coffman Nursing Home
Nursing Home in Hagerstown
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Coffman Nursing Home
Nursing Home in Hagerstown
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Located in Hagerstown, MD, Coffman Nursing Home is a welcoming home that offers compassionate skilled nursing and rehabilitation services for over 50 years. Specializing in individualized care, the highly equipped and dedicated team at Coffman collaborates with residents and families to create personalized treatment plans. With private and shared room options, each equipped with amenities like flat-screen TVs and free internet, residents can enjoy comfort in a home-like environment tailored to meet diverse needs.
The community is committed to creating a vibrant community where residents can engage in enriching activities, including gardening, music programs, and intergenerational events with local schools. Rehabilitation offerings, such as gait training and pain management, support each resident’s wellness journey. With amenities like an outdoor pond, a serene patio, and daily sensory programs, Coffman Nursing Home provides an inviting setting where residents can thrive in warmth and care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 17th out of 112 homes in Maryland.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 17th out of 112 homes in Maryland.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 28m per day
vs Maryland avg
+4%
Standout metric
Nurse Aide is +34% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 41m per day | ▼ 18% State avg: 50m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 54m per day | ▲ 34% State avg: 2h 10m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 45m per day | ▲ 8% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 20% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▲ 11% State avg: 37m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
59
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.7%
Avg. Length of Stay
90 days
Occupancy rate
71.7%
Avg. Length of Stay
90 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
81% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
10% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit community
Home revenue
$9.4M
Operating deficit
-$974.6K
Voluntary non-profit community
Home revenue
$9.4M
Operating deficit
-$974.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.4M
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number215352
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 59 Residents
Building Type: Single-story
Types of Care at Coffman Nursing Home
Nursing Home
Inspection History
In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.
4 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Maryland average: 5 visits/inspections
Maryland average: 2 inspections
Latest inspection
Date
July 23, 2025
Complaint Investigation46 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maryland average: 53 deficiencies
Inspection Report Summary for Coffman Nursing Home
The most recent inspection on July 23, 2025, identified deficiencies related to medication administration, meal service, and provision of special eating utensils. Earlier inspections also cited issues with care planning, medication management, environmental safety, infection control, and timely injury notification. Complaint investigations found substantiated concerns about delayed physician notification after a resident fall and improper medication administration without proper assessment. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges in resident care and environmental maintenance, with no clear pattern of improvement or worsening over time.
Health Inspection History
Inspections
Total health citations
45
Maryland average 49.9
Citations per inspection
11.25
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 45 citations resulted from standard inspections; 1 of 45 resulted from complaint investigations; and 3 of 45 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Maryland averageMaryland average: 0.5
Serious Health citations
0
0
100% better than Maryland averageMaryland average: 0.6
0 critical citations
0 serious citations
41 moderate citations
4 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 23, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 23, 2025
Corrected
Nursing Services minor citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 23, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 23, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 23, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 23, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 23, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 23, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Hagerstown The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Filter by care type
| Coffman Nursing Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hagerstown (Pennsylvania Avenue) | 59 | 71.7% | -13% | 4.47 | +22% | +18% | 0 | 45 | 11.3 | 0 | 51 | A+ | 33 | Coffman Nursing Home Inc | $9.0M | $4.5M | 50.2% | 215352 | ||||
| Creekside Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hagerstown (Ravenwood Lutheran Village) | 80 | 85.0% | +3% | 2.91 | +58% | -23% | 1 | 109 | 21.8 | 5 | 76 | - | 22 | Smilow, Abraham | $11.4M | $2.7M | 23.3% | 215113 | ||||
| Residences at Creekside (Village at Robinwood) | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hagerstown | 90 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Viva at Hagerstown | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hagerstown | 56 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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Places of interest near Coffman Nursing Home
2.3 miles from city center
Estimated distance in miles from Hagerstown's city center to Coffman Nursing Home's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
180
Employees
79
Contractors
101
Staff to resident ratio
3.27:1
81% better than Maryland averageMaryland average ratio: 1.81:1
Avg staff/day
37
Average shift
7.8 hours
0% compared with Maryland averageMaryland average: 8 hours
Total staff hours (quarter)
26,260
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
29
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
90
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
18.1%
4,746 contractor hours this quarter
Certified Nursing Assistant: 62
Registered Nurse: 19
Licensed Practical Nurse: 14
Medical Director: 3
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 28 | 62 | 90 | 11,067 | 91 | 100% | 8.1 |
| Registered Nurse | 10 | 19 | 29 | 3,365 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 7 | 14 | 21 | 2,430 | 88 | 97% | 7.6 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,163 | 90 | 99% | 9.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,422 | 90 | 99% | 7.1 |
| Administrator | 2 | 0 | 2 | 860 | 63 | 69% | 8 |
| Physical Therapy Aide | 4 | 0 | 4 | 681 | 69 | 76% | 6.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 550 | 65 | 71% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 500 | 63 | 69% | 7.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 487 | 71 | 78% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 447 | 63 | 69% | 6.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 427 | 61 | 67% | 6.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 312 | 43 | 47% | 7.3 |
| Medical Director | 0 | 3 | 3 | 139 | 91 | 100% | 1.5 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 36 | 6 | 7% | 4.5 |
90 Certified Nursing Assistant
% of Days
100%
29 Registered Nurse
% of Days
100%
21 Licensed Practical Nurse
% of Days
97%
5 Medication Aide/Technician
% of Days
99%
5 Other Dietary Services Staff
% of Days
99%
2 Administrator
% of Days
69%
4 Physical Therapy Aide
% of Days
76%
4 Physical Therapy Assistant
% of Days
71%
1 Nurse Practitioner
% of Days
69%
3 Respiratory Therapy Technician
% of Days
78%
1 Mental Health Service Worker
% of Days
66%
1 Dietitian
% of Days
64%
4 Speech Language Pathologist
% of Days
69%
1 Clinical Nurse Specialist
% of Days
59%
3 Qualified Social Worker
% of Days
67%
1 Occupational Therapy Aide
% of Days
47%
3 Medical Director
% of Days
100%
2 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
55
Medicare
7
12.7% of residents
Medicaid
21
38.2% of residents
Private pay or other
27
49.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
21% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
13% better than Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
13% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.7%
Percent of long-stay residents whose ability to move independently worsened
17.7%
36% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
11% worse than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
110% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.2%
Percent of long-stay high risk residents with pressure ulcers
4.2%
36% better than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.6%
Percent of long-stay residents with a urinary tract infection
3.6%
123% worse than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.9%
Percent of long-stay residents who lose too much weight
3.9%
32% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.1%
Percent of long-stay residents who received an antipsychotic medication
17.1%
32% worse than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.86
Number of hospitalizations per 1,000 long-stay resident days.
0.86
35% better than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.35
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.35
94% worse than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.6%
21% better than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
73% better than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
13% better than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.3%
15% worse than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.1%
53% worse than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
20.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
20.3%
62% worse than Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
60.8%
Rate of successful return to home or community from a skilled nursing facility.
60.8%
20% better than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Coffman Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
71.7%
↓ 4.6pp vs 2022
Net Income
-$974.6K
↓ ~$503.8K vs 2022
Total Payroll
$6.1M
↑ ~$2.1M vs 2022
Profit Margin
-10.8%
↓ 4.1pp vs 2022
Loading trend charts...
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