Total staff
232
Employees
55
Contractors
177
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Creekside Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Hagerstown, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Creekside Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Hagerstown, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Creekside Village accepts Medicare, Medicaid, and private pay.
Overview of Creekside Village
Dedicated to enhancing seniors’ well-being, Creekside Village is a blissful senior living set in the quiet Luther Drive, Hagerstown, MD, that features various living options including assisted living, independent living, memory care, rehabilitation, and skilled nursing. Placed conveniently near incredible establishments and attractions, the community ensures seniors’ needs and desires are easily accessible. With a reliable and highly trained team delivering the highest standard of care and support, residents optimize their freedom and live a life well lived.
Interact with friends and participate in enjoyable activities and exciting events to maintain an active and well-engaged lifestyle. Considering residents’ tastes and dietary needs, the community meticulously prepares delectable meal options for the finest dining experience. Creekside Village is a good place for seniors looking to experience meaningful things in their golden years with its welcoming environment and picturesque landscapes.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 136th out of 144 homes in Maryland. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 136th out of 144 homes in Maryland. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 55m per day
Rank #136 / 144Nurse hours — State benchmarkedThis home is ranked 136th out of 144 homes in Maryland. Shows adjusted nurse hours per resident per day benchmarked to the Maryland average, with a ranking across 144 Maryland SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Maryland avg
-23%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 42m per day | ▼ 16% State avg: 50m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 41m per day | ▼ 24% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 54m per day | ▼ 12% State avg: 2h 10m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 12% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 33m per day | ▼ 11% State avg: 37m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy rate
85%
Rank #71 / 146Occupancy rate — State benchmarkedThis home is ranked 71st out of 146 homes in Maryland. Shows this facility's occupancy rate versus the Maryland average, with its Statewide rank out of 146. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
80 days
Walk Score: 22 / 100 Rank #719 / 985Walk Score — State benchmarkedThis home is ranked 719th out of 985 homes in Maryland. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maryland SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Safety Features24-hour call system, on-site healthcare providers
Rehabilitation Services
24-Hour Staffing
Library
Salon
Beauty Shop
Spa
Dining Room
Restaurant
Courtyard
Patio
Transportation
Wellness ProgramThe wellness program includes personalized care plans and access to on-site healthcare providers.
Specific ProgramsAbout, IL Floor Plans, AL Floor Plans, Dining Services
Religious ServicesYes
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
3.18:1
75% better than Maryland average
Avg staff/day
38
Average shift
7.8 hours
0% compared with Maryland average
Total staff hours (quarter)
27,369
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
42 total: 4 full-time employees and 38 contractors.
42
42 total: 4 full-time employees and 38 contractors.
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
43 total: 12 full-time employees and 31 contractors.
43
43 total: 12 full-time employees and 31 contractors.
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
110 total: 10 full-time employees and 100 contractors.
110
110 total: 10 full-time employees and 100 contractors.
110
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
44.5%
12,171 contractor hours this quarter
Certified Nursing Assistant: 100
Registered Nurse: 38
Licensed Practical Nurse: 31
Medication Aide/Technician: 5
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 10 | 100 | 110 | 12,328 | 92 | 100% | 8.7 |
| Licensed Practical Nurse | 12 | 31 | 43 | 4,314 | 92 | 100% | 8.3 |
| Registered Nurse | 4 | 38 | 42 | 2,630 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,729 | 73 | 79% | 8.2 |
| Medication Aide/Technician | 2 | 5 | 7 | 1,241 | 76 | 83% | 9.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 829 | 87 | 95% | 6.3 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 770 | 65 | 71% | 7.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 438 | 61 | 66% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 62 | 67% | 7.1 |
| Administrator | 1 | 0 | 1 | 435 | 58 | 63% | 7.5 |
| Dietitian | 1 | 0 | 1 | 405 | 59 | 64% | 6.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 312 | 47 | 51% | 6.6 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 306 | 65 | 71% | 4.7 |
| RN Director of Nursing | 1 | 0 | 1 | 267 | 58 | 63% | 4.6 |
| Respiratory Therapist | 3 | 0 | 3 | 246 | 36 | 39% | 5.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 207 | 26 | 28% | 8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 206 | 51 | 55% | 3.7 |
| Qualified Social Worker | 1 | 0 | 1 | 195 | 48 | 52% | 4.1 |
| Dental Services Staff | 2 | 0 | 2 | 31 | 3 | 3% | 10.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 14 | 15% | 1.8 |
| Medical Director | 0 | 1 | 1 | 20 | 20 | 22% | 1 |
110 Certified Nursing Assistant
% of Days
100%
43 Licensed Practical Nurse
% of Days
100%
42 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
79%
7 Medication Aide/Technician
% of Days
83%
2 Other Dietary Services Staff
% of Days
95%
2 Therapeutic Recreation Specialist
% of Days
71%
1 Qualified Activities Professional
% of Days
66%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
63%
1 Dietitian
% of Days
64%
2 Mental Health Service Worker
% of Days
51%
1 Respiratory Therapy Technician
% of Days
71%
1 RN Director of Nursing
% of Days
63%
3 Respiratory Therapist
% of Days
39%
1 Occupational Therapy Aide
% of Days
28%
3 Physical Therapy Assistant
% of Days
55%
1 Qualified Social Worker
% of Days
52%
2 Dental Services Staff
% of Days
3%
1 Occupational Therapy Assistant
% of Days
15%
1 Medical Director
% of Days
22%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$101K Rank #139 / 146Federal fines — State benchmarkedThis home is ranked 139th out of 146 homes in Maryland. Shows this facility's cumulative CMS federal fine dollars versus the Maryland average among facilities with fines, and where it ranks among 146 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65% higher than Maryland averageMaryland average: $61K
Number of fines
1
33% fewer fines than Maryland averageMaryland average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$101K
Maryland average
$61K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 5, 2024 · $101K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 5, 2024
$101K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
38% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
43% better than Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.5%
Percent of long-stay residents whose need for help with daily activities has increased
6.5%
73% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.6%
Percent of long-stay residents whose ability to move independently worsened
7.6%
72% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
14% worse than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
127% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.9%
Percent of long-stay high risk residents with pressure ulcers
6.9%
6% worse than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.2%
Percent of long-stay residents with a urinary tract infection
2.2%
36% worse than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.0%
Percent of long-stay residents who lose too much weight
14.0%
142% worse than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
59.9%
Percent of long-stay residents who have depressive symptoms
59.9%
196% worse than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.0%
Percent of long-stay residents who received an antipsychotic medication
17.0%
31% worse than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.6%
19% worse than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.26
Number of hospitalizations per 1,000 long-stay resident days.
2.26
71% worse than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.32
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.32
92% worse than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
42.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
42.9%
45% worse than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
33% worse than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.0%
23% worse than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.7%
21% better than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.6%
68% worse than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
50.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
50.6%
6% worse than Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
42.9%
Rate of successful return to home or community from a skilled nursing facility.
42.9%
15% worse than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
89% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
4% of new residents, often for short stays.
Typical stay
1 years
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73
Medicare
15
20.5% of residents
Medicaid
31
42.5% of residents
Private pay or other
27
37% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Creekside Village based on CMS SNF Cost Reports.
Occupancy Rate
85.0%
↓ 5.2pp vs 2022
Net Income
$617.0K
↓ ~$996.3K vs 2022
Total Payroll
$5.6M
↑ ~$2.1M vs 2022
Profit Margin
5.4%
↓ 14.9pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.4M
Profit
$617.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.4M Rank #126 / 145Revenue — State benchmarkedThis home is ranked 126th out of 145 homes in Maryland. Shows this facility's annual revenue compared to the Maryland SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$617.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #124 / 145Payroll — State benchmarkedThis home is ranked 124th out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #124 / 145Payroll — State benchmarkedThis home is ranked 124th out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.8M
What does this home offer?
Room Sizes: 230 - 355 / 820 - 1,348 sq. ft
Housing Options: Studio / Alcove / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Creekside Village
Creekside Village P4
Creekside Village P3
Creekside Village P2
Creekside Village P1
Places of interest near Creekside Village
2.2 miles from city center
Estimated distance in miles from Hagerstown's city center to Creekside Village's address, calculated via Google Maps.
Calculate Travel Distance to Creekside Village
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Financial Assistance for
Nursing Home in Maryland
Creekside Village is located in Hagerstown, Maryland.
Here are the financial assistance programs available to residents in Maryland.
Frequently Asked Questions about Creekside Village
What neighborhood is Creekside Village in?
Creekside Village is in the Ravenwood Lutheran Village neighborhood.
Is Creekside Village in a walkable area?
Creekside Village has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of Creekside Village?
Yes — there are 19 photos of Creekside Village in the photo gallery on this page.
What is the phone number of Creekside Village?
(240) 420-4133 will put you in contact with the team at Creekside Village.
Is Creekside Village Medicare or Medicaid certified?
Yes — Creekside Village is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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