Facility type
Nursing Home
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Hospice Care Home
Cold Spring Hills Center for Nursing & Rehabilitation
Hospice Care Home
Cold Spring Hills Center for Nursing & Rehabilitation
Overview of Cold Spring Hills Center for Nursing & Rehabilitation
Cold Spring Hills Center for Nursing & Rehabilitation is a large residential community in Woodbury, NY, that offers nursing and rehabilitation. The community provides a wide range of care, including adult day care, memory care, cardiac rehabilitation, palliative care, long-term care, and hospice care. With round-the-clock care and assistance, residents enjoy the highest quality of life with their needs and preferences provided.
To keep residents from being lonely, fun recreational activities and engaging programs are also conducted, tailored to their leisure and wellness. Promoting a cozy and welcoming environment, residents can rest assured of spending their later years without worries. The community is ideal for those who need supplementary care to improve their living conditions in their golden years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
588
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79.8%
Avg. Length of Stay
161 days
Occupancy rate
79.8%
Avg. Length of Stay
161 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
38% of new residents, often for short stays.
Typical stay
29 days
Medicaid
29% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$114.6M
Operating loss
-$14.4M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$114,606,497.00
Operating loss
$-14,431,297.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$45.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$83.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$129.0M
588-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License details
County:
Nassau
Ownership & operating entity
Cold Spring Hills Center for Nursing & Rehabilitation is legally operated by 378 Sywood LLC (Receivership).
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
Adult Day Care, Cardiac Rehabilitation, Onsite Dialysis, Stroke Recovery, Wound Care, Alzheimer's/Dementia Care, Amputation Therapy, Bariatric Care, Custodial Care, IV Therapy, Long-Term Care, Palliative/Hospice/Comfort Care, Physical/Occupational/Speech Therapy, Tracheostomy Care, TBI (Traumatic Brain Injury), Ventilator Care
What does this home offer?
Housing Options: Private Rooms
Building Type: 3-story
Dining Services
Beauty Services
Recreational Activities
Exercise Programs
Types of Care at Cold Spring Hills Center for Nursing & Rehabilitation
Hospice Care
Memory Care
Nursing Home
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
38 inspections
7 with citations, 31 without citations
66 on-site complaint investigations
New York average: 9 inspections (5 with citations), 15 on-site complaint investigations
Show Inspection Reports
181 complaints
70 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:October 23, 2024
Type:Complaint Investigation
83 total citations
77 health citations
6 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
New York average: 20 health citations
New York average: 4 life safety citations
81 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
7 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
March 4, 2024: Stipulation & Order #NH-25-011
Quality of Care
May 6, 2020: Stipulation & Order #NH-25-002
Multiple Deficiencies
November 13, 2020: Stipulation & Order #NH-25-003
Infection Control
May 9, 2022: Stipulation & Order #NH-22-127
Resident Rights
September 17, 2019: Stipulation & Order #NH-20-005
Multiple Deficiencies
November 5, 2015: Stipulation & Order #NH-16-125
Multiple Deficiencies
June 19, 2015: Stipulation & Order #NH-16-033
Quality of Care
Health Inspection History
Inspections
Total health inspections
4
New York average 3.6
Last Health inspection on Oct 2024
Total health citations
42
New York average 18.5
Citations per inspection
10.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 42 citations resulted from standard inspections; 1 of 42 resulted from complaint investigations; and 5 of 42 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New York average
New York average: 0.2
Serious Health citations
2
2
900% worse than New York average
New York average: 0.2
1 critical citation
2 serious citations
39 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 23, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 23, 2024
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 23, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 23, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 23, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 23, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 23, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 23, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Hospice Care around Suffolk County The information below is reported by the New York State Department of Health.
Cold Spring Hills Center for Nursing & Rehabilitation
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Woodbury
606
-
25
378 Sywood LLC (Receivership)
38
-
-
Private Rooms
Milford Health & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Milford
120
-
39
-
-
-
-
Private / Semi-Private Rooms
Connecticut Hospice
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Branford
52
-
2
-
-
-
-
Shared Rooms
Kanas Center for Hospice Care
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Westhampton Beach
8
-
43
-
-
-
-
Private Suites
Visiting Nurse Services & Hospice Care
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
East Northport
-
-
75
-
-
-
-
Private Rooms
Places of interest near Cold Spring Hills Center for Nursing & Rehabilitation
1.8 miles from city center
378 Syosset-Woodbury Rd, Woodbury, NY 11797
Calculate Travel Distance to Cold Spring Hills Center for Nursing & Rehabilitation
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
276
Employees
269
Contractors
7
Staff to resident ratio
0.82:1
367% better than New York average
New York average ratio: 0.18:1
Avg staff/day
127
Average shift
7.3 hours
5% worse than New York average
New York average: 7.7 hours
Total staff hours (quarter)
84,254
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
34
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
46
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
143
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
No contractors work on this role.
Contractor staffing
Total hours from contractors
0.4%
307 contractor hours this quarter
Qualified Social Worker: 5
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 143 | 0 | 143 | 48,128 | 91 | 100% | 7 |
| Licensed Practical Nurse | 46 | 0 | 46 | 14,015 | 91 | 100% | 7.7 |
| Registered Nurse | 34 | 0 | 34 | 8,669 | 91 | 100% | 7.7 |
| Qualified Activities Professional | 8 | 0 | 8 | 2,549 | 91 | 100% | 9.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,374 | 65 | 71% | 7.5 |
| Mental Health Service Worker | 5 | 0 | 5 | 1,347 | 66 | 73% | 7.1 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,261 | 67 | 74% | 7.4 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,242 | 83 | 91% | 6.9 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,105 | 87 | 96% | 6.9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,030 | 65 | 71% | 7.5 |
| Other Social Services Staff | 2 | 0 | 2 | 944 | 90 | 99% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 492 | 56 | 62% | 7.7 |
| Speech Language Pathologist | 1 | 0 | 1 | 428 | 58 | 64% | 7.4 |
| Administrator | 1 | 0 | 1 | 383 | 50 | 55% | 7.7 |
| Physical Therapy Aide | 3 | 0 | 3 | 339 | 16 | 18% | 7.5 |
| Respiratory Therapist | 1 | 0 | 1 | 331 | 44 | 48% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 309 | 42 | 46% | 7.4 |
| Qualified Social Worker | 0 | 5 | 5 | 224 | 39 | 43% | 5 |
| Medical Director | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 35 | 10 | 11% | 3.5 |
143 Certified Nursing Assistant
% of Days
100%
46 Licensed Practical Nurse
% of Days
100%
34 Registered Nurse
% of Days
100%
8 Qualified Activities Professional
% of Days
100%
3 Physical Therapy Assistant
% of Days
71%
5 Mental Health Service Worker
% of Days
73%
4 Respiratory Therapy Technician
% of Days
74%
4 Occupational Therapy Aide
% of Days
91%
5 Other Dietary Services Staff
% of Days
96%
6 Clinical Nurse Specialist
% of Days
71%
2 Other Social Services Staff
% of Days
99%
2 Nurse Practitioner
% of Days
62%
1 Speech Language Pathologist
% of Days
64%
1 Administrator
% of Days
55%
3 Physical Therapy Aide
% of Days
18%
1 Respiratory Therapist
% of Days
48%
1 RN Director of Nursing
% of Days
46%
5 Qualified Social Worker
% of Days
43%
1 Medical Director
% of Days
7%
1 Occupational Therapy Assistant
% of Days
11%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
337 residents
Residents by payment source
Medicare
8 residents (2.4%)
Medicaid
282 residents (83.7%)
Private pay or other
47 residents (13.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
15% worse than New York average
New York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.0
In line with New York average
New York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.2%
Percent of long-stay residents whose need for help with daily activities has increased
18.2%
10% worse than New York average
New York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.0%
Percent of long-stay residents whose ability to move independently worsened
17.0%
In line with New York average
New York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.9%
In line with New York average
New York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
60% worse than New York average
New York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.4%
Percent of long-stay high risk residents with pressure ulcers
10.4%
45% worse than New York average
New York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
44% worse than New York average
New York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.0%
Percent of long-stay residents who lose too much weight
6.0%
In line with New York average
New York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.9%
Percent of long-stay residents who have depressive symptoms
6.9%
62% better than New York average
New York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.0%
Percent of long-stay residents who received an antipsychotic medication
21.0%
67% worse than New York average
New York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
9% worse than New York average
New York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with New York average
New York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.0%
12% better than New York average
New York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York average
New York average: 1.3%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$280K
322% higher than New York average
New York average: $66K
Number of fines
2
In line with New York average
New York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
759% more payment denials than New York average
New York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$280K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2024
$118K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
$163K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 10, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 10, 2023
77 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Cold Spring Hills Center for Nursing & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
79.8%
↑ 1.6pp vs 2022
Net Income
-$14,431,297
↓ ~$6.2M vs 2022
Total Payroll
$69,260,651
↑ ~$4.4M vs 2022
Profit Margin
-13.2%
↓ 5.7pp vs 2022
Loading trend charts...
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