Complete Care at Chestnut Hill

Complete Care at Chestnut Hill is an Assisted Living Home in New Jersey

Complete Care at Chestnut… is an Assisted Living Home in New Jersey

Complete Care at Chestnut Hill

360 Chestnut St, Passaic, NJ 07055 View Map

Complete Care at Chestnut Hill is an Assisted Living Home in New Jersey

Complete Care at Chestnut… is an Assisted Living Home in New Jersey

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Overview of Complete Care at Chestnut Hill

Make every moment of your best years count at Complete Care at Chestnut Hill, a distinguished community in Passaic, NJ, offering assisted living, memory care, and skilled nursing. With comprehensive care options, residents receive top-notch care for their unique needs and preferences around the clock. Featuring beautifully furnished and cozy, private accommodations in a nurturing environment, the community ensures residents are comfortable and safe.

Residents will not run out of things to do for leisure and wellness with a variety of fun recreational programs and exciting events. Delicious and well-balanced meals are also served restaurant-style, striving to provide a delightful dining experience that caters to residents’ dietary needs and preferences. The community has scenic courtyard gardens, cozy gathering spaces, and an on-site beauty salon, creating the ideal setting where residents can thrive in retirement.

 

 

(973)-287-4373

Managed by Naftali Feld

Administrator

Naftali Feld serves as the Administrator at Complete Care at Chestnut Hill, leading the community with a focus on establishing meaningful relationships with residents. Under his leadership, the staff demonstrates a strong commitment to excellence and compassionate care, ensuring a warm and supportive environment for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.35/day
Overall rating Info Based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Based on deficiencies found during state health inspections.
1/5
Staffing Info Based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 111

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Jersey average
Occupancy rate 94.8%
Residents per day (avg) 102
Occupancy rate
94.8%
Residents per day (avg)
102

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 5 - 6 months

Private pay

41% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Individual
Home revenue
$15.1M
Loss
-$64.2K
Proprietary home Individual
Home revenue
$15,147,296.00
Loss
$-64,193.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
45.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.5M
Total costs $14.5M
Bed community size
111-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Status
Active
Facility Type
Long Term Care Facility
License Expiration
March 31, 2026

Additional licensing details

License number: 061605
CMS Certification Number: 315085

Ownership & operating entity

Complete Care at Chestnut Hill is legally operated by COMPLETE CARE AT CHESTNUT HILL, LLC, and administrated by Mr. RAANAN ZACKAI.

Type Of Units

Long Term Care
111 units
Total beds
111 units

What does this home offer?

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Housing Options: Private Suites / Semi-Private Suites

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Building Type: Single-story

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Fitness and Recreation

Types of Care at Complete Care at Chestnut Hill

Assisted Living Memory Care Respite Care Skilled Nursing
Contact Complete Care at Chestnut Hill

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

8 visits/inspections

2 complaint inspections

6 routine inspections

New Jersey average: 7 visits/inspections

New Jersey average: 2 inspections

Routine Scope And Severity G – Moderate-High Concern

On a scale from A (least severe) to L (most severe).

23 deficiencies identified during routine visits

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Comparison Chart

The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
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Complete Care at Chestnut Hill
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

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RC

Respite Care

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Wyckoff
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6
-
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-
-
-
-
-
-
-
-
Private Suites / Semi-Private Suites

Matterport

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Address 30.0 miles from city center

Address 360 Chestnut St, Passaic, NJ 07055

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

123
Total Staff
105
Employees
18
Contractors
37,957
Total Hours (Quarter)
53
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98.1 No
Licensed Practical Nurse198.1 No
Certified Nursing Assistant467.7 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
83 staff
7.9hs shift avg
Physicians & Practitioners
8 staff
8hs shift avg
Therapy Services
16 staff
7.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
8 staff
7.8hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
6%
of total hours from contractors
2,276 contractor hours this quarter
Respiratory Therapy Technician: 7 Speech Language Pathologist: 3 Physical Therapy Assistant: 4 Physical Therapy Aide: 1 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604616,00291100%7.7
Licensed Practical Nurse190197,16291100%8.1
Registered Nurse9092,50191100%8.1
Clinical Nurse Specialist6062,2729099%8
Nurse Aide in Training7072,2026571%7.8
Other Dietary Services Staff5051,93891100%7.9
Dietitian3039546268%7.6
RN Director of Nursing2027646369%8.4
Speech Language Pathologist0337576369%8.3
Nurse Practitioner2027516268%8
Physical Therapy Assistant0445006571%7.5
Physical Therapy Aide0114886167%8
Occupational Therapy Aide1014165257%8
Respiratory Therapy Technician0773225662%5.5
Mental Health Service Worker1013043842%8
Administrator2022403033%8
Qualified Social Worker0332113235%6.6
Dental Services Staff2021762224%8

Health Inspection History

Source: CMS Health Citations (Feb 2020 – Dec 2024)

3
Inspections
27
Total Citations
2
Critical (J-L)
1
Serious (G-I)
9
Citations/Inspection
Dec 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
24
Serious (G-I)
1
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Resident Rights
7
26% of total
Quality of Life & Care
6
22% of total
Administration
2
7% of total
Abuse, Neglect & Exploitation
2
7% of total
Infection Control
1
4% of total
Pharmacy Services
1
4% of total
Citation Sources
Standard Inspections 27
Complaint Investigations 3
State Comparison (NJ)
Avg Citations (State)
20.9
This Facility: 27
Avg Critical (State)
0.7
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Dec 05, 2024 D Abuse/NeglectF0609 Corrected
Dec 05, 2024 D Abuse/NeglectF0610 Corrected
Dec 05, 2024 K AdministrationF0835 Corrected
Dec 05, 2024 F AdministrationF0865 Corrected
Dec 05, 2024 E Quality of CareF0686 Corrected
Dec 05, 2024 D Quality of CareF0690 Corrected
Dec 05, 2024 D Quality of CareF0695 Corrected
Dec 05, 2024 D Quality of CareF0700 Corrected
Dec 05, 2024 D Care PlanningF0645 Corrected
Dec 05, 2024 E Care PlanningF0657 Corrected
Dec 05, 2024 D Resident RightsF0550 Corrected
Dec 05, 2024 D Resident RightsF0552 Corrected
Dec 05, 2024 D Resident RightsF0568 Corrected
Dec 05, 2024 K Resident RightsF0578 Corrected
Aug 18, 2022 D EnvironmentalF0909 Corrected
Aug 18, 2022 D Infection ControlF0883 Corrected
Aug 18, 2022 D Quality of CareF0690 Corrected
Aug 18, 2022 G Quality of CareF0692 Corrected
Aug 18, 2022 D Care PlanningF0641 Corrected
Aug 18, 2022 D Care PlanningF0656 Corrected
Aug 18, 2022 D Care PlanningF0657 Corrected
Aug 18, 2022 D Care PlanningF0842 Corrected
Aug 18, 2022 D Resident RightsF0578 Corrected
Aug 18, 2022 D Resident RightsF0580 Corrected
Aug 18, 2022 D Resident RightsF0584 Corrected
Feb 11, 2020 E PharmacyF0756 Corrected
Feb 11, 2020 E Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
103 Total Residents
Medicare 13 (12.6%)
Medicaid 67 (65%)
Private Pay/Other 23 (22.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.3 Score
7% worse than avg State avg: 6.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.1 Score
Near average State avg: 12.4

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
10.4%
Lost Too Much Weight
7.3%
Urinary Tract Infection
0.3%
Depressive Symptoms
4.3%
Falls with Major Injury
0.9%
Pneumococcal Vaccine
98.3%
Antipsychotic Use
6.6%
Walking Ability Worsened
8.9%
Influenza Vaccine
98.9%
High Risk Residents with Pressure Ulcers
9.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
58.1% 26% worse than avg State: 78.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.6% 211% worse than avg State: 1.2%
Influenza Vaccine
76.7% Near average State: 80.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $42K State avg: $77K 46% better than avg
Number of Fines 1 State avg: 2.0
Compared to State Average Facility: $42K | State Avg: $77K
Penalty History

Showing all 1 penalties (Dec 2024 - Dec 2024)

Dec 5, 2024 Civil Money Penalty
$42K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New Jersey Seniors

Program
State Program Name
Eligibility
Benefits
Managed Long Term Services and Supports
  • General: Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NJ Specifics: High urban demand; managed care model.
  • Services: In-home care (5-7 hours/day), assisted living, respite (240 hours/year), medical services.
JACC (Jersey Assistance for Community Caregiving)
  • General: Age 60+, New Jersey resident, at risk of nursing home.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • NJ Specifics: Higher asset limit; limited funding.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), home modifications (~$1,000 avg.).
Pharmaceutical Assistance to the Aged and Disabled (PAAD)
  • General: Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025): ~$42,142/year (individual), ~$49,209/year (couple).
  • Asset Limits: Not assessed.
  • NJ Specifics: Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.
  • Services: Prescription cost reduction ($500-$1,000/year savings), premium assistance ($20/month above benchmark).
Senior Gold Prescription Discount Program
  • General: Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025): ~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).
  • Asset Limits: Not assessed.
  • NJ Specifics: Copays $15 + 50% of remaining cost; no premium assistance.
  • Services: Prescription cost reduction (~$300-$800/year savings).
Medicare Savings Program (MSP)
New Jersey Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NJ resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NJ Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Freeze (Property Tax Reimbursement)
New Jersey Senior Freeze
Official government program page
  • General: Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$150,000/year (combined household, projected).
  • Asset Limits: Not assessed; home ownership required.
  • NJ Specifics: Combines with ANCHOR/Stay NJ via PAS-1; annual application.
  • Services: Tax reimbursement (~$500-$2,000/year) for increases since base year.
ANCHOR (Affordable NJ Communities for Homeowners and Renters)
  • General: Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025): ~$150,000/year (homeowners), ~$75,000/year (renters).
  • Asset Limits: Not assessed.
  • NJ Specifics: Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.
  • Services: Tax relief (~$700-$1,500/year homeowners, ~$250-$450 renters).
Stay NJ
  • General: Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.
  • Income Limits (2025): ~$500,000/year (projected, subject to final regs).
  • Asset Limits: Not assessed; home ownership required.
  • NJ Specifics: Up to 50% tax credit (max $6,500); phased implementation.
  • Services: Tax credit (~$3,000-$6,500/year, projected) starting 2026.
Universal Service Fund (USF)
New Jersey Universal Service Fund
Official government program page
  • General: Age 65+ prioritized, NJ resident, utility customer, low-income.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NJ Specifics: Must owe >$25 on bill; combines with LIHEAP if eligible.
  • Services: Bill credits (~$300-$1,500/year) to cap energy costs at 6% of income.
Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NJ resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NJ Specifics: Covers oil, gas, electric; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max).
NJ Family Caregiver Support Program (via NFCSP)
New Jersey Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NJ Specifics: 21 AAAs; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
VA Aid and Attendance (A&A) and Housebound Benefits
New Jersey VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NJ Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for New Jersey Seniors

NJ Medicaid MLTSS

Managed Long Term Services and Supports

Requirements:
  • General:
    Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NJ Specifics:
    High urban demand; managed care model.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), assisted living, respite (240 hours/year), medical services.
NJ JACC

JACC (Jersey Assistance for Community Caregiving)

Requirements:
  • General:
    Age 60+, New Jersey resident, at risk of nursing home.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • NJ Specifics:
    Higher asset limit; limited funding.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), home modifications (~$1,000 avg.).
New Jersey PAAD

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

Requirements:
  • General:
    Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025):
    ~$42,142/year (individual), ~$49,209/year (couple).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.
Benefits without Contact:
  • Services: Prescription cost reduction ($500-$1,000/year savings), premium assistance ($20/month above benchmark).
New Jersey Senior Gold

Senior Gold Prescription Discount Program

Requirements:
  • General:
    Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025):
    ~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Copays $15 + 50% of remaining cost; no premium assistance.
Benefits without Contact:
  • Services: Prescription cost reduction (~$300-$800/year savings).
New Jersey Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NJ resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NJ Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Jersey Senior Freeze

Senior Freeze (Property Tax Reimbursement)

Requirements:
  • General:
    Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$150,000/year (combined household, projected).
  • Asset Limits:
    Not assessed; home ownership required.
  • NJ Specifics:
    Combines with ANCHOR/Stay NJ via PAS-1; annual application.
Benefits without Contact:
  • Services: Tax reimbursement (~$500-$2,000/year) for increases since base year.
New Jersey ANCHOR

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

Requirements:
  • General:
    Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025):
    ~$150,000/year (homeowners), ~$75,000/year (renters).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.
Benefits without Contact:
  • Services: Tax relief (~$700-$1,500/year homeowners, ~$250-$450 renters).
New Jersey Stay NJ

Stay NJ

Requirements:
  • General:
    Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.
  • Income Limits (2025):
    ~$500,000/year (projected, subject to final regs).
  • Asset Limits:
    Not assessed; home ownership required.
  • NJ Specifics:
    Up to 50% tax credit (max $6,500); phased implementation.
Benefits without Contact:
  • Services: Tax credit (~$3,000-$6,500/year, projected) starting 2026.
New Jersey Universal Service Fund

Universal Service Fund (USF)

Requirements:
  • General:
    Age 65+ prioritized, NJ resident, utility customer, low-income.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NJ Specifics:
    Must owe >$25 on bill; combines with LIHEAP if eligible.
Benefits without Contact:
  • Services: Bill credits (~$300-$1,500/year) to cap energy costs at 6% of income.
New Jersey LIHEAP

Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NJ resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NJ Specifics:
    Covers oil, gas, electric; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max).
New Jersey Family Caregiver Support Program

NJ Family Caregiver Support Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NJ Specifics:
    21 AAAs; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Jersey VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NJ Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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