Assisted Living Home

Complete Care at Chestnut Hill

Assisted Living Home

Complete Care at Chestnut Hill

360 Chestnut St, Passaic, NJ 07055 View map
Overview of Complete Care at Chestnut Hill

Make every moment of your best years count at Complete Care at Chestnut Hill, a distinguished community in Passaic, NJ, offering assisted living, memory care, and skilled nursing. With comprehensive care options, residents receive top-notch care for their unique needs and preferences around the clock. Featuring beautifully furnished and cozy, private accommodations in a nurturing environment, the community ensures residents are comfortable and safe.

Residents will not run out of things to do for leisure and wellness with a variety of fun recreational programs and exciting events. Delicious and well-balanced meals are also served restaurant-style, striving to provide a delightful dining experience that caters to residents’ dietary needs and preferences. The community has scenic courtyard gardens, cozy gathering spaces, and an on-site beauty salon, creating the ideal setting where residents can thrive in retirement.

 

 

(973) 287-4373

Managed by Naftali Feld

Administrator

Naftali Feld serves as the Administrator at Complete Care at Chestnut Hill, leading the community with a focus on establishing meaningful relationships with residents. Under his leadership, the staff demonstrates a strong commitment to excellence and compassionate care, ensuring a warm and supportive environment for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
New Jersey average: 3.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
New Jersey average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
New Jersey average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
New Jersey average: 4.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 21m per day

This home provides 14% less nursing time per resident than the New Jersey average.

New Jersey average: 3h 54m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 111

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Jersey average
Occupancy rate 93.7%
Residents per day (avg) 102
Occupancy rate
93.7%
Residents per day (avg)
102

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Home revenue
$17.8M
Profit
$125.3K
Privately-owned community
Home revenue
$17,780,491.00
Profit
$125,296.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
45.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
Total costs $17.7M
Bed community size
111-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
94%
In line with New Jersey average
Occupied beds
104 / 111
Average residents 119 per day

License details

Facility type
Long Term Care Facility
Status Active
Expiration March 31, 2026

Additional licensing details

License number: 61605
CMS Certification Number: 315085

Ownership & operating entity

Complete Care at Chestnut Hill is legally operated by COMPLETE CARE AT CHESTNUT HILL, LLC, and administrated by Mr. RAANAN ZACKAI.

Officers

Info Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility

Eef Capital, LLC, Holdco, LLC Pc Chestnut Hill

Type Of Units

Long Term Care
111 units
Total beds
111 units

Safety & Compliance

Hoyer Lift

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care

Programs & Activities

Specific Programs
Services, What to Expect, Careers, Contact

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Suites / Semi-Private Suites

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Complete Care at Chestnut Hill

Assisted Living Memory Care Respite Care Skilled Nursing
Contact Complete Care at Chestnut Hill

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

8 visits/inspections

2 complaint inspections

6 routine inspections

New Jersey average: 8 visits/inspections

New Jersey average: 6 inspections

Routine Scope And Severity G – Moderate-High Concern

On a scale from A (least severe) to L (most severe).

Latest inspection

Date:November 20, 2025

2 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

23 deficiencies identified during routine visits

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Health Inspection History

Inspections
Total health inspections 3

New Jersey average 4


Last Health inspection on Dec 2024

Total health citations 27
Citations per inspection
9

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 27 citations resulted from standard inspections; and 3 of 27 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
186% worse than New Jersey average

New Jersey average: 0.7


Serious Health citations More info 1
150% worse than New Jersey average

New Jersey average: 0.4

2 critical citations More info New Jersey average: 0.7

1 serious citation More info New Jersey average: 0.4

24 moderate citations More info New Jersey average: 19.3

0 minor citations More info New Jersey average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Dec 05, 2024
Corrected

Abuse/Neglect moderate citation Dec 05, 2024
Corrected

Administration critical citation Dec 05, 2024
Corrected

Administration moderate citation Dec 05, 2024
Corrected

Compare Assisted Living around Passaic County

The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
Longview, a Christian Health Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Wyckoff
298
No
-
13
Private Suites / Semi-Private Suites
Complete Care at Chestnut Hill
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Passaic
236
No
-
86
Private Suites / Semi-Private Suites
Complete Care At Fair Lawn Edge
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

Paterson
180
No
-
75
Private Suites / Semi-Private Suites
Allendale Senior Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Allendale
120
No
A+
30
Private Suites / Semi-Private Suites
The Vista, a Christian Health Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Wyckoff
-
No
-
6
Private Suites / Semi-Private Suites

Matterport

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Address 30.0 miles from city center

Address 360 Chestnut St, Passaic, NJ 07055

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

123
Total Staff
105
Employees
18
Contractors
37,957
Total Hours (Quarter)
53
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98.1 No
Licensed Practical Nurse198.1 No
Certified Nursing Assistant467.7 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
83 staff
7.9hs shift avg
Physicians & Practitioners
8 staff
8hs shift avg
Therapy Services
16 staff
7.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
8 staff
7.8hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
6%
of total hours from contractors
2,276 contractor hours this quarter
Respiratory Therapy Technician: 7 Speech Language Pathologist: 3 Physical Therapy Assistant: 4 Physical Therapy Aide: 1 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604616,00291100%7.7
Licensed Practical Nurse190197,16291100%8.1
Registered Nurse9092,50191100%8.1
Clinical Nurse Specialist6062,2729099%8
Nurse Aide in Training7072,2026571%7.8
Other Dietary Services Staff5051,93891100%7.9
Dietitian3039546268%7.6
RN Director of Nursing2027646369%8.4
Speech Language Pathologist0337576369%8.3
Nurse Practitioner2027516268%8
Physical Therapy Assistant0445006571%7.5
Physical Therapy Aide0114886167%8
Occupational Therapy Aide1014165257%8
Respiratory Therapy Technician0773225662%5.5
Mental Health Service Worker1013043842%8
Administrator2022403033%8
Qualified Social Worker0332113235%6.6
Dental Services Staff2021762224%8

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
103 residents
Residents by payment source
Medicare
13 residents (12.6%)
Medicaid
67 residents (65%)
Private pay or other
23 residents (22.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.3
7% worse than New Jersey average

New Jersey average: 6.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.1
In line with New Jersey average

New Jersey average: 12.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.4%
In line with New Jersey average

New Jersey average: 10.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.9%
20% better than New Jersey average

New Jersey average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.9%
25% worse than New Jersey average

New Jersey average: 16.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.9%
65% better than New Jersey average

New Jersey average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.1%
49% worse than New Jersey average

New Jersey average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
70% better than New Jersey average

New Jersey average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.3%
57% worse than New Jersey average

New Jersey average: 4.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.3%
62% better than New Jersey average

New Jersey average: 11.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.6%
40% better than New Jersey average

New Jersey average: 11.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
6% better than New Jersey average

New Jersey average: 93.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
In line with New Jersey average

New Jersey average: 97.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 58.1%
26% worse than New Jersey average

New Jersey average: 78.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.6%
211% worse than New Jersey average

New Jersey average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 76.7%
In line with New Jersey average

New Jersey average: 80.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $42K
46% lower than New Jersey average

New Jersey average: $77K

Number of fines 1
50% fewer fines than New Jersey average

New Jersey average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New Jersey average

New Jersey average: 0.1

Fines amount comparison
Fines amount comparison
This facility $42K
New Jersey average $77K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 5, 2024
$42K

Last updated: Jan 2026

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Financial Aid for New Jersey Seniors

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Managed Long Term Services and Supports

NJ Medicaid MLTSS

Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand; managed care model.

JACC (Jersey Assistance for Community Caregiving)

NJ JACC

Age 60+, New Jersey resident, at risk of nursing home.

~$2,500/month (individual, varies).

$40,000 (individual).

Higher asset limit; limited funding.

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

New Jersey PAAD

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142/year (individual), ~$49,209/year (couple).

Not assessed.

Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.

Senior Gold Prescription Discount Program

New Jersey Senior Gold

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).

Not assessed.

Copays $15 + 50% of remaining cost; no premium assistance.

Medicare Savings Program (MSP)

New Jersey Medicare Savings Program

Age 65+ or disabled, NJ resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Senior Freeze (Property Tax Reimbursement)

New Jersey Senior Freeze

Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.

~$150,000/year (combined household, projected).

Not assessed; home ownership required.

Combines with ANCHOR/Stay NJ via PAS-1; annual application.

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

New Jersey ANCHOR

Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.

~$150,000/year (homeowners), ~$75,000/year (renters).

Not assessed.

Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.

Stay NJ

New Jersey Stay NJ

Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.

~$500,000/year (projected, subject to final regs).

Not assessed; home ownership required.

Up to 50% tax credit (max $6,500); phased implementation.

Universal Service Fund (USF)

New Jersey Universal Service Fund

Age 65+ prioritized, NJ resident, utility customer, low-income.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Must owe >$25 on bill; combines with LIHEAP if eligible.

Home Energy Assistance Program (LIHEAP)

New Jersey LIHEAP

Age 60+ prioritized, NJ resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid available.

NJ Family Caregiver Support Program (via NFCSP)

New Jersey Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

21 AAAs; rural/low-income priority.

VA Aid and Attendance (A&A) and Housebound Benefits

New Jersey VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.