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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Make every moment of your best years count at Complete Care at Chestnut Hill, a distinguished community in Passaic, NJ, offering assisted living, memory care, and skilled nursing. With comprehensive care options, residents receive top-notch care for their unique needs and preferences around the clock. Featuring beautifully furnished and cozy, private accommodations in a nurturing environment, the community ensures residents are comfortable and safe.
Residents will not run out of things to do for leisure and wellness with a variety of fun recreational programs and exciting events. Delicious and well-balanced meals are also served restaurant-style, striving to provide a delightful dining experience that caters to residents’ dietary needs and preferences. The community has scenic courtyard gardens, cozy gathering spaces, and an on-site beauty salon, creating the ideal setting where residents can thrive in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 186th out of 274 homes in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 23m per day | ▼ 43% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 55m per day | ■ Avg State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 9% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 58m per day | ▼ 14% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 36% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 45% State avg: 29m per day · National avg: 28m per day |
Higher than the New Jersey average: 77%Complete Care at Chestnut Hill is legally operated by Complete Care At Chestnut Hill Llc, and administrated by Mr. Henry Litchfield.
Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility
Eef Capital, LLC, Holdco, LLC Pc Chestnut Hill
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 30 | 18 | This facility has 67% more total deficiencies than a typical New Jersey nursing home (30 vs. NJ avg 18).↑ 67% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 5 | 3 | This facility has 67% more deficiencies per year than a typical New Jersey nursing home (5 vs. NJ avg 3).↑ 67% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.8 | 2 | This facility has 90% more deficiencies per inspection than a typical New Jersey nursing home (3.8 vs. NJ avg 2).↑ 90% worse |
Per-category split of the 23 deficiencies recorded across all inspections. Counts are compared against the New Jersey state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Inspections
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 9 | This facility has 11% fewer total inspections than a typical New Jersey nursing home (8 vs. NJ avg 9).↓ 11% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New Jersey regulators.
| 2 | 3 | This facility has 33% fewer complaint investigations than a typical New Jersey nursing home (2 vs. NJ avg 3).↓ 33% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New Jersey average 4
Last Health inspection on Dec 2024
New Jersey average 20.9
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 27 citations resulted from standard inspections; and 3 of 27 came from combined inspections (standard and complaint).
186% worse than New Jersey averageNew Jersey average: 0.7
150% worse than New Jersey averageNew Jersey average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with New Jersey average
0% compared with New Jersey average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 5 RN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursAssists with medical care and medications.
All 28 LPN Staff are full-time employees. No contractors work on this role.
28
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 63 CNA Staff are full-time employees. No contractors work on this role.
63
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,483 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 63 | 0 | 63 | 19,659 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 28 | 0 | 28 | 8,404 | 92 | 100% | 7.9 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,736 | 90 | 98% | 7.9 |
| Registered Nurse | 5 | 0 | 5 | 1,675 | 89 | 97% | 7.7 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,619 | 90 | 98% | 7.1 |
| Occupational Therapy Aide | 23 | 0 | 23 | 770 | 54 | 59% | 6.8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 617 | 74 | 80% | 7 |
| Speech Language Pathologist | 0 | 4 | 4 | 558 | 64 | 70% | 7.8 |
| Physical Therapy Assistant | 0 | 8 | 8 | 552 | 68 | 74% | 6.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 519 | 65 | 71% | 7.8 |
| RN Director of Nursing | 2 | 0 | 2 | 491 | 59 | 64% | 8.2 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Dietitian | 4 | 0 | 4 | 435 | 51 | 55% | 8.1 |
| Dental Services Staff | 19 | 0 | 19 | 372 | 4 | 4% | 7.6 |
| Qualified Social Worker | 0 | 2 | 2 | 237 | 37 | 40% | 6.4 |
| Other Social Services Staff | 3 | 0 | 3 | 53 | 4 | 4% | 6.6 |
| Medication Aide/Technician | 1 | 0 | 1 | 24 | 3 | 3% | 8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
46% lower than New Jersey averageNew Jersey average: $77K
50% fewer fines than New Jersey averageNew Jersey average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Jersey averageNew Jersey average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Dec 5, 2024 · $42K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 5, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
7% worse than New Jersey averageNew Jersey average: 6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.1
In line with New Jersey averageNew Jersey average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.4%
In line with New Jersey averageNew Jersey average: 10.1%
Percent of long-stay residents whose ability to move independently worsened
8.9%
20% better than New Jersey averageNew Jersey average: 11.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
25% worse than New Jersey averageNew Jersey average: 16.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
65% better than New Jersey averageNew Jersey average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
9.1%
49% worse than New Jersey averageNew Jersey average: 6.1%
Percent of long-stay residents with a urinary tract infection
0.3%
70% better than New Jersey averageNew Jersey average: 1.0%
Percent of long-stay residents who lose too much weight
7.3%
57% worse than New Jersey averageNew Jersey average: 4.6%
Percent of long-stay residents who have depressive symptoms
4.3%
62% better than New Jersey averageNew Jersey average: 11.3%
Percent of long-stay residents who received an antipsychotic medication
6.6%
40% better than New Jersey averageNew Jersey average: 11.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
6% better than New Jersey averageNew Jersey average: 93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with New Jersey averageNew Jersey average: 97.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.61
25% worse than New Jersey averageNew Jersey average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.47
58% better than New Jersey averageNew Jersey average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.1%
26% worse than New Jersey averageNew Jersey average: 78.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.6%
211% worse than New Jersey averageNew Jersey average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.7%
In line with New Jersey averageNew Jersey average: 80.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.6%
9% worse than New Jersey averageNew Jersey average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.0%
27% better than New Jersey averageNew Jersey average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
45% worse than New Jersey averageNew Jersey average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
74.1%
38% better than New Jersey averageNew Jersey average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.0%
15% worse than New Jersey averageNew Jersey average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
28% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
21% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
103Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Complete Care at Chestnut Hill based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 272Payroll — State benchmarkedThis home is ranked 136th out of 272 homes in New Jersey. Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private Suites / Semi-Private Suites
Building Type: Single-story
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Naftali Feld serves as the Administrator at Complete Care at Chestnut Hill, leading the community with a focus on establishing meaningful relationships with residents. Under his leadership, the staff demonstrates a strong commitment to excellence and compassionate care, ensuring a warm and supportive environment for all residents.
30.0 miles from city center
Estimated distance in miles from Passaic's city center to Complete Care at Chestnut Hill's address, calculated via Google Maps.
Add your location
Complete Care at Chestnut Hill is located in Passaic, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
| Allendale Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allendale | 216
Facility
216
NJ AVG
125
Rank
#42 / 561 |
39.8%
Facility
39.8%
NJ AVG
77%
Rank
#467 / 493 | -48% | 2.86
Facility
2.86
NJ AVG
3.88
Rank
#262 / 274 | +34% | -26% | $0
Facility
$0
NJ AVG
$76.4k
Rank
#1 / 276 | 22
Facility
22
NJ AVG
20.9
Rank
#163 / 276 | 5.5
Facility
5.5
NJ AVG
5.3
Rank
#164 / 276 | - | 86 | A+ |
30
Facility
30
NJ AVG
47
Rank
#447 / 640 | Allendale Senior Living | $17.9M
Facility
$17.9M
NJ AVG
$19.6M
Rank
#155 / 272 | $8.6M
Facility
$8.6M
NJ AVG
$7.1M
Rank
#161 / 272 | 48.2%
Facility
48.2%
NJ AVG
39.3%
Rank
#171 / 272 | 315497 | ||||
| Complete Care At Fair Lawn Edge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Paterson | 180
Facility
180
NJ AVG
125
Rank
#78 / 561 |
85.6%
Facility
85.6%
NJ AVG
77%
Rank
#175 / 493 | +11% | 3.75
Facility
3.75
NJ AVG
3.88
Rank
#104 / 274 | -51% | -3% | $10.0k
Facility
$10.0k
NJ AVG
$76.4k
Rank
#162 / 276 | 25
Facility
25
NJ AVG
20.9
Rank
#191 / 276 | 8.3
Facility
8.3
NJ AVG
5.3
Rank
#250 / 276 | 1 | 173 | - |
75
Facility
75
NJ AVG
47
Rank
#122 / 640 | Ccm At Passaic Holding LLC | $16.6M
Facility
$16.6M
NJ AVG
$19.6M
Rank
#171 / 272 | $9.0M
Facility
$9.0M
NJ AVG
$7.1M
Rank
#152 / 272 | 54.2%
Facility
54.2%
NJ AVG
39.3%
Rank
#97 / 272 | 315331 | ||||
| Complete Care at Chestnut Hill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Passaic | 111
Facility
111
NJ AVG
125
Rank
#317 / 561 |
93.7%
Facility
93.7%
NJ AVG
77%
Rank
#50 / 493 | +22% | 3.35
Facility
3.35
NJ AVG
3.88
Rank
#186 / 274 | -71% | -14% | $41.7k
Facility
$41.7k
NJ AVG
$76.4k
Rank
#216 / 276 | 27
Facility
27
NJ AVG
20.9
Rank
#209 / 276 | 9.0
Facility
9.0
NJ AVG
5.3
Rank
#260 / 276 | 3 | 105 | - |
86
Facility
86
NJ AVG
47
Rank
#51 / 640 | Chestnut Hill Holdco LLC | $17.8M
Facility
$17.8M
NJ AVG
$19.6M
Rank
#156 / 272 | $9.4M
Facility
$9.4M
NJ AVG
$7.1M
Rank
#136 / 272 | 52.7%
Facility
52.7%
NJ AVG
39.3%
Rank
#112 / 272 | 315085 |
Complete Care at Chestnut Hill is in the Passaic neighborhood of Passaic.
Complete Care at Chestnut Hill has a walk score of 86. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NJ state health department records, Complete Care at Chestnut Hill's license number is 061605.
According to NJ state health department records, Complete Care at Chestnut Hill's license expires on March 31, 2027.
Complete Care at Chestnut Hill's occupancy is 94%.
Mr. Henry Litchfield is the administrator of Complete Care at Chestnut Hill.
Complete Care at Chestnut Hill has 111 beds.
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