Complete Care at Shorrock Gardens
Complete Care at Shorrock Gardens is a nursing home in Brick Township, New Jersey, with skilled nursing, hospice care, memory care, palliative care, and respite care. Nursing home services provide ongoing support for residents who need daily clinical oversight, while skilled nursing keeps licensed nursing care on site around the clock. Memory care offers a secured setting with supervision for someone at risk of wandering, and hospice and palliative care focus on comfort and symptom relief during serious illness.
Respite care provides a short term stay for a family caregiver who needs to travel or recover. Post acute care and the rehabilitation program support recovery after hospitalization or surgery through orthopedic and postsurgical, cardiac, neuro and stroke, pulmonary, renal, bariatric, and psychology or psychiatric care programs. A resident can receive therapy at the community during recovery instead of arranging care elsewhere.
The combination of short term rehabilitation with ongoing nursing and memory care may suit a resident whose needs could change during recovery. The home has 180 beds, making it a larger setting with more residents and staff and usually more programming. Occupancy is 100 percent, meaning every bed is occupied in the stated figure, so current availability can be limited.
Total nurse staffing is 3 hours and 28 minutes per resident per day. This represents the recorded daily nurse time for each resident. Payment can come through Medicare, Medicaid, or private pay, allowing families to use a public program or direct payment when applicable.
Shalom Ephrathi serves as administrator, and Complete Care At Shorrock operates the community.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Standout metric: LPN / LVN is +15% above New Jersey average
5 of 6 metrics below New Jersey average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
78.5% of staff hours were worked by the facility's own employees
New Jersey average: 87.2% · Contractors this quarter: Certified Nursing Assistant (182), Licensed Practical Nurse (50), Physical Therapy Assistant (9), Qualified Social Worker (6), Physical Therapy Aide (5), Respiratory Therapy Technician (4), Speech Language Pathologist (1), Registered Nurse (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on 155.5 residents and 180 beds. Source: CMS Provider Information, average daily residents (data as of Oct 2026)
About This Community
Complete Care at Shorrock Gardens is legally operated by Complete Care At Shorrock, LLC, and administered by Shalom Ephrathi.
CMS Health Inspection History
ALM Inspection Grade
2 points below the New Jersey average for CMS-certified facilities (82/100)
Category breakdown
Citations
Typical
80 severity-weighted points (20 deficiencies) · 26% higher than the typical CMS-certified NJ facility (median: 63)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Concern
44 days to fix issues · slower than the typical CMS-certified NJ facility (median: 33)
Citation severity
Latest inspection: Jan 08, 2026 · 6 citations, all corrected
Most cited category: Abuse, Neglect & Exploitation, 5 of 20 citations · 7 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 20 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 20 citations resulted from standard inspections; and 4 of 20 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the New Jersey average.
13 long-stay measures: 7 better, 3 worse, 3 near NJ average
8 short-stay measures: 2 better, 3 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Complete Care at Shorrock Gardens’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 272 New Jersey nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, but less than last year
−4.9% operating margin
+0.5 pts vs prior year
An operating loss in 5 of the last 8 reported years. Other income ($0.1M) trims the net loss to −$0.8M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most New Jersey homes
38.9% payroll share of revenue
NJ average 52.9%Rank #217 / 272Payroll % of net patient revenue — State benchmarked This nursing home is ranked 217th out of 272 nursing homes we track in New Jersey for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Jersey average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.1M while revenue rose $0.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with New Jersey homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | NJ median | Compared with NJ homesRank in NJ | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $19.6M | +$0.4M | Trend 20162024 | NJ median $17.7M | Rank in NJ Rank #99 / 272Net patient revenue — State benchmarked This nursing home is ranked 99th out of 272 nursing homes we track in New Jersey for net patient revenue. Shows this facility's net patient revenue compared to the New Jersey average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 64% of homes | Above NJ median Higher net patient revenue than 64% of NJ homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $20.6M | +$0.3M | Trend 20162024 | NJ median $18.3M | Rank in NJ Rank #94 / 272Operating expenses — State benchmarked This nursing home is ranked 94th out of 272 nursing homes we track in New Jersey for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other New Jersey homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 66% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.0M | +$0.1M | Trend 20162024 | NJ median −$0.2M | Rank in NJ Rank #191 / 272Net patient income — State benchmarked This nursing home is ranked 191st out of 272 nursing homes we track in New Jersey for net patient income. Shows net patient revenue minus operating expenses, compared with other New Jersey homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 30% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −4.9% | +0.5 pts | Trend 20162024 | NJ median −1.5% | Rank in NJ Rank #183 / 272Operating margin — State benchmarked This nursing home is ranked 183rd out of 272 nursing homes we track in New Jersey for operating margin. Shows net patient income as a share of net patient revenue, compared with other New Jersey homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 33% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | NJ median $0.0M | Rank in NJ Rank #89 / 263Other income — State benchmarked This nursing home is ranked 89th out of 263 nursing homes we track in New Jersey for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other New Jersey homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 66% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.8M | +$0.2M | Trend — | NJ median −$0.0M | Rank in NJ Rank #204 / 272Net income — State benchmarked This nursing home is ranked 204th out of 272 nursing homes we track in New Jersey for net income. Shows the bottom line after other income, compared with other New Jersey homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 25% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most New Jersey homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | NJ median | Compared with NJ homesRank in NJ | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.6M | +$0.1M | Trend 20162024 | NJ median $8.3M | Rank in NJ Rank #154 / 272Payroll costs — State benchmarked This nursing home is ranked 154th out of 272 nursing homes we track in New Jersey for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Jersey average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 44% of homes | Below NJ median Higher payroll than 44% of NJ homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 38.9% | −0.1 pts | Trend 20162024 | NJ median 48.8% | Rank in NJ Rank #217 / 272Payroll % of net patient revenue — State benchmarked This nursing home is ranked 217th out of 272 nursing homes we track in New Jersey for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Jersey average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 20% of homes | 14.0 pts under NJ average The NJ average is 52.9% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · NJ benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the New Jersey payroll average.
% of net patient revenue
Payroll share Operating margin NJ payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019no report | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $19.5M | $18.9M | $17.9M | $14.1M | $15.3M | $17.6M | $19.2M | $19.6M | |
| Operating expenses | $17.1M | $17.2M | $17.4M | $15.0M | $15.4M | $17.8M | $20.2M | $20.6M | |
| Net patient income | $2.4M | $1.6M | $0.5M | −$0.8M | −$0.1M | −$0.2M | −$1.0M | −$1.0M | |
| Operating margin | 12.1% | 8.6% | 3.1% | −5.8% | −0.6% | −1.1% | −5.4% | −4.9% | |
| Net income | $2.4M | $1.7M | $0.6M | $0.5M | $0.0M | −$0.1M | −$1.0M | −$0.8M | |
| Payroll costs | $7.6M | $7.8M | $8.0M | $6.8M | $6.7M | $7.3M | $7.5M | $7.6M | |
| Payroll share of revenue | 39.0% | 41.4% | 44.7% | 47.8% | 44.0% | 41.4% | 39.0% | 38.9% | |
| Beds | 210 | 210 | 210 | 210 | 210 | 210 | 210 | 210 | |
| Gross revenue | $26.7M | $25.4M | $24.5M | $15.0M | $16.4M | $18.9M | $20.4M | $20.7M | |
| Salaries | $6.5M | $6.7M | $6.9M | $5.9M | $5.9M | $6.5M | $6.7M | $6.6M | |
| Wage-related costs | $1.1M | $1.1M | $1.1M | $0.8M | $0.8M | $0.8M | $0.8M | $1.0M | |
| Contract labor | — | — | — | $0.8M | $0.7M | $1.6M | $2.0M | $2.4M | |
| Other operating costs | $9.5M | $9.4M | $9.3M | $8.2M | $8.7M | $10.5M | $12.7M | $12.9M | |
| Net patient revenue per day | $285 | $286 | $283 | $293 | $313 | $329 | $349 | $352 | |
| Cost per day | $251 | $261 | $274 | $310 | $314 | $333 | $367 | $369 | |
| Average length of stay | 126.8 days | 136.7 days | 138.5 days | 105.6 days | 88.6 days | 86.4 days | 123.0 days | 138.4 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Complete Care at Shorrock Gardens
3.3 miles from city center
Estimated distance in miles from Brick Township's city center to Complete Care at Shorrock Gardens's address, calculated via Google Maps.
Calculate Travel Distance to Complete Care at Shorrock Gardens
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Programs that may help with care and living costs in New Jersey
Complete Care at Shorrock Gardens is in Brick Township, New Jersey. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Managed Long Term Services and Supports
Managed Long Term Services and Supports
Eligibility
- General
- Adults age 65+ or younger people who are blind or disabled and meet Medicaid financial and clinical eligibility for long-term services and supports.
- NJ specifics
- MLTSS delivers long-term services through NJ FamilyCare managed care.
What it provides
- Coordinated Medicaid long-term care at home or in eligible facilities; covered supports include care management; respite; home-delivered meals and personal emergency response systems.
VA Aid and Attendance (A&A) and Housebound Benefits
VA Aid and Attendance (A&A) and Housebound Benefits
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- 2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
- Asset limit
- VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.
Eligibility
- General
- Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
- NJ specifics
- Federal VA pension rules apply nationwide.
What it provides
- Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
JACC (Jersey Assistance for Community Caregiving)
JACC (Jersey Assistance for Community Caregiving)
- Income limit
- 2026 · No more than 365% of the federal poverty level; official program page lists $4,855/month individual and $6,582/month married couple.
- Asset limit
- Countable resources at or below $40,000 individual or $60,000 couple.
Eligibility
- General
- Age 60+, nursing-home level of care, and desire to remain at home; JACC does not serve people enrolled in Medicaid such as NJ FamilyCare or MLTSS.
What it provides
- Care management and an individualized plan of home/community services.
Statewide Respite Care Program
Statewide Respite Care Program
- Income limit
- 2026 gross monthly maximum: $2,982 single or $5,964 married combined.
- Asset limit
- Liquid-asset maximum: $40,000 single or $60,000 married combined.
Eligibility
- General
- New Jersey adults 18+ living in the community with certified functional impairment and daily unpaid care or supervision. Financial rules apply; participation cannot overlap with MLTSS, JACC, Alzheimer’s Adult Day Services or Congregate Housing Services.
What it provides
- Short-term or intermittent respite for an unpaid caregiver; the care recipient’s income determines a 0%–25% share of service costs.
Pharmaceutical Assistance to the Aged and Disabled (PAAD)
Pharmaceutical Assistance to the Aged and Disabled (PAAD)
- Income limit
- 2026 · Annual income less than $54,943 single or $62,390 married.
Eligibility
- General
- New Jersey resident age 65+ or age 18–64 receiving Social Security disability benefits; meet the program income and prescription-coverage rules. Medicare-eligible participants must meet Part D enrollment requirements.
What it provides
- Covered prescription copay generally $5 for generic and $7 for brand-name drugs; subject to coordination with Medicare Part D.
Senior Gold Prescription Discount Program
Senior Gold Prescription Discount Program
- Income limit
- 2026 · Annual income between $54,943 and $64,943 single, or between $62,390 and $72,390 married.
Eligibility
- General
- New Jersey resident age 65+ or age 18–64 receiving Social Security disability benefits; meet the program income and prescription-coverage rules. Medicare-eligible participants must meet Part D enrollment requirements.
What it provides
- Covered prescriptions generally cost the member $15 plus half the remaining drug cost; with program-specific catastrophic protection.
Medicare Savings Program (MSP)
Medicare Savings Program (MSP)
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
- NJ specifics
- QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.
What it provides
- QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Universal Service Fund (USF)
Universal Service Fund (USF)
- Income limit
- 2026–2027 program year · Gross household income at or below 60% of New Jersey state median income, using the current household-size table.
Eligibility
- General
- Income-eligible New Jersey households with qualifying natural-gas or electric costs; assistance depends on household income and energy burden.
- NJ specifics
- USF accepts applications year-round and shares an application with LIHEAP.
What it provides
- Monthly credits on qualifying natural-gas and electric bills.
Home Energy Assistance Program (LIHEAP)
Home Energy Assistance Program (LIHEAP)
- Income limit
- 2026–2027 program year · Gross household income at or below 60% of New Jersey state median income, using the current household-size table.
Eligibility
- General
- Income-eligible households responsible for home-heating costs, including qualifying heating costs included in rent.
- NJ specifics
- The 2026–2027 LIHEAP application period runs October 1, 2026 through June 30, 2027, subject to funding; the combined application also screens for USF.
What it provides
- Assistance with eligible home-heating costs; qualifying households may also receive medically necessary cooling assistance.
Lifeline Utility Assistance
Lifeline Utility Assistance
- Income limit
- PAAD-based eligibility in 2026: income below $54,943 single or $62,390 married; age 65+ or age 18–64 receiving Social Security Disability.
Eligibility
- General
- New Jersey residents who meet PAAD criteria or a specified qualifying assistance category; applies to eligible utility customers and tenants whose gas/electric costs are included in rent.
What it provides
- A $225 annual electric/gas bill credit or eligible tenant payment. SSI recipients receive the utility supplement through their SSI payment instead of a second Lifeline award.
Hearing Aid Assistance to the Aged and Disabled (HAAAD)
Hearing Aid Assistance to the Aged and Disabled (HAAAD)
- Income limit
- 2026 income no greater than $54,943 single or $62,390 married; PAAD/Lifeline verification rules apply.
Eligibility
- General
- New Jersey residents with hearing loss who meet PAAD/Lifeline age-or-disability and financial criteria. Beneficiaries must be enrolled in PAAD or Lifeline; if not already enrolled, complete NJSave before applying for HAAAD. Other hearing-aid coverage is considered.
What it provides
- Reimbursement up to $500 for one hearing aid or $1,000 for two per calendar year; partial insurance coverage may qualify within program rules.




