Complete Care at Springbrook

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook

12325 New Hampshire Ave, Silver Spring, MD 20904 View Map

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook is a Nursing Home in Maryland

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Overview of Complete Care at Springbrook

As its name suggests, Complete Care provides a complete list of comprehensive care that enhances the quality of life for its seniors. The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. It’s been one of the most trusted skilled nursing communities in the city because it has the most comfortable and secure environment and lifestyle for the residents. Complete Care at Springbrook strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care. 

Complete Care specializes in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis. 

(301) 622-4600

Managed by Oludapo Raphael Eludoyin, LNHA

Administrator

Oludapo Raphael Eludoyin, LNHA, serves as the Administrator at Complete Care at Springbrook. He leads the community with a focus on establishing strong relationships with residents and maintaining a dedicated, long-tenured staff committed to excellence in care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.77/day Maryland avg: 3.77/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Maryland avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Maryland avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Maryland avg: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Maryland avg: 3.7/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 93

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maryland average
Occupancy rate 87.6%
Residents per day (avg) 80
Occupancy rate
87.6%
Residents per day (avg)
80

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Proprietary home
Corporation
Home revenue
$11.6M
Operating loss
-$1.7M
Proprietary home Corporation
Home revenue
$11,622,305.00
Operating loss
$-1,718,769.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
36.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
Total costs $13.3M
Years in operation
3 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 215052
Awards: CMS Five Star Overall, CMS Five Star Quality, Great Place to Work 2025-2026, Striving for Ten, High 5

Safety & Compliance

Hoyer Lift

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Post-Acute Care, Skilled Nursing, Long-Term Care, Rehabilitation Program, Primary Care, Orthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Wound Care, Renal Care, Palliative Care, Bariatric Care, Psychology/Psychiatric Care, Respite Care

Types of Care at Complete Care at Springbrook

Skilled Nursing
Contact Complete Care at Springbrook

Compare Nursing Homes around Silver Spring

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Complete Care at Springbrook
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
93
No
A+
36
-
87.6%
$11,497,141.00
$4,253,803.00
37%
80.00
5/5
2.7676
4/5
2/5
5/5
33
1
-56%
-27%
+6%
Althea Woodland Nursing Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
50
No
-
12
MEYER, TONI
91.7%
$7,640,655.00
$2,267,436.00
29.7%
43.10
4/5
3.7894
4/5
2/5
3/5
29
-
-29%
0%
+11%
Autumn Lake Healthcare at Silver Spring
HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Silver Spring
148
No
-
16
2501 MUSGROVE ROAD HOLDCO LLC
93.4%
$11,700,180.00
$800,376.00
6.8%
134.70
3/5
3.5147
3/5
3/5
3/5
35
-
0%
-7%
+13%
Autumn Lake Healthcare at Arcola
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
151
No
-
44
901 ARCOLA AVENUE OPCO LLC
87.9%
$19,573,231.00
$1,324,163.00
6.8%
140.00
2/5
3.5712
2/5
4/5
4/5
53
3
-15%
-5%
+7%
Autumn Lake Healthcare at Oakview
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring (Wheaton)
138
No
-
29
OAKVIEW HOLDCO LLC
84.2%
$17,157,436.00
$1,941,147.00
11.3%
122.90
2/5
3.7359
2/5
4/5
3/5
60
-
-53%
-1%
+2%

Places of interest near Complete Care at Springbrook

Address 5.9 miles from city center — 6.22 miles to nearest hospital (UM Laurel Medical Center)

Address 12325 New Hampshire Ave, Silver Spring, MD 20904

Calculate Travel Distance to Complete Care at Springbrook

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

104
Total Staff
88
Employees
16
Contractors
28,744
Total Hours (Quarter)
43
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.7 No
Licensed Practical Nurse237.2 No
Certified Nursing Assistant407 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
72 staff
7.2hs shift avg
Physicians & Practitioners
13 staff
9hs shift avg
Therapy Services
13 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
6.3hs shift avg
Dietary Services
3 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
11.4%
of total hours from contractors
3,268 contractor hours this quarter
Clinical Nurse Specialist: 2 Speech Language Pathologist: 4 Physical Therapy Aide: 1 Respiratory Therapy Technician: 2 Qualified Social Worker: 1 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004013,09591100%7
Licensed Practical Nurse230235,22691100%7.2
Clinical Nurse Specialist102122,6878998%9.2
Registered Nurse6061,4288391%8.7
RN Director of Nursing3031,1708391%8.4
Speech Language Pathologist0447797279%7.6
Respiratory Therapy Technician0225887279%5.4
Physical Therapy Aide0115276571%8.1
Nurse Practitioner1015126470%8
Other Dietary Services Staff2025046875%7.4
Administrator1014966268%8
Mental Health Service Worker1014966268%8
Dietitian1014886167%8
Physical Therapy Assistant0664305358%7.3
Qualified Social Worker0113195156%6.3

Health Inspection History

Total Health inspections 5
28% above Maryland average
Maryland average: 3.9

Last Health inspection on Mar 2025

Total Health citations 33
34% below Maryland average
Maryland average: 49.9

6.6 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 25 citations
Complaint investigations 8 citations
Breakdown of citations
Critical Health citations 1
100% above Maryland average
Maryland average: 0.5
Serious Health citations 0
100% below Maryland average
Maryland average: 0.6
Moderate Health citations 30

Minor Health citations 2
Citations history (last 3 years)
Nutrition moderate citation Mar 14, 2025
Corrected

Pharmacy moderate citation Mar 14, 2025
Corrected

Care Planning moderate citation Mar 14, 2025
Corrected

Abuse/Neglect moderate citation Dec 18, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Complete Care Management
Resident Census by Payment Source
83 Total Residents
Medicare 15 (18.1%)
Medicaid 53 (63.9%)
Private Pay/Other 15 (18.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.4
35% better than Maryland average
Maryland average: 12.9
Functional decline score 19.8
23% better than Maryland average
Maryland average: 25.7
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 18.9%
20% below Maryland average.

Walking Ability Worsened 14.9%
46% below Maryland average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 25.5%
2% below Maryland average.
Safety & clinical stability

Falls with Major Injury 1.5%
35% below Maryland average.

High Risk Residents with Pressure Ulcers 3.2%
51% below Maryland average.

Urinary Tract Infection 0.4%
77% below Maryland average.
Emotional & behavioral wellbeing

Depressive Symptoms 70.2%
247% above Maryland average.

Antipsychotic Use 3.0%
77% below Maryland average.
Preventive care

Pneumococcal Vaccine 100.0%
9% above Maryland average.

Influenza Vaccine 100.0%
3% above Maryland average.
Nutrition & physical health

Lost Too Much Weight 3.5%
40% below Maryland average.
Short-stay resident measures
Pneumococcal Vaccine 98.0%

25% better than Maryland average
Antipsychotic medication increase 0.7%

50% better than Maryland average
Influenza Vaccine 100.0%

24% better than Maryland average

Guides for Better Senior Living

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Financial Aid for Maryland Seniors

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Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

High urban demand; rural outreach efforts.

Senior Care Program

Maryland Senior Care

Age 65+, Maryland resident, at risk of nursing home placement.

~$2,000/month (individual, varies by county).

$11,000 (individual).

Limited funding; waitlists common in high-demand areas.

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); most income applied to care costs.

$2,500 (individual), $3,000 (couple); spousal protections up to $155,356.

Home equity limit $636,000; estate recovery applies post-55.

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.

~$34,000/year (individual, varies by county).

Not strict; prioritizes low-income.

Not available statewide; facility must be licensed by MDH.

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in suburban/rural areas.

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.

$48,560/year (individual, 300% FPL).

None specified.

Supplements Medicare Part D; annual enrollment required.

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+, Maryland resident, Medicare Part A/B enrollee.

$2,014/month (QMB), $2,706/month (SLMB/QI, individual).

$9,090 (individual), $13,630 (couple).

Includes QMB, SLMB, QI categories.

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual); spend-down available.

$2,500 (individual), $3,000 (couple).

Consumer-directed option allows hiring family caregivers.

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