Complete Care in Hyattsville

Complete Care in Hyattsville is a Nursing Home in Maryland

Complete Care in Hyattsville is a Nursing Home in Maryland

Complete Care in Hyattsville

4922 Lasalle Rd, Hyattsville, MD 20782 View Map

Complete Care in Hyattsville is a Nursing Home in Maryland

Complete Care in Hyattsville is a Nursing Home in Maryland

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Overview of Complete Care in Hyattsville

Complete Care in Hyattsville is a community where meaningful moments unfold and families find solace in making the best decisions for their loved ones’ health and well-being. Clinical expertise is at the heart of their services. From specialized memory care to respiratory, renal, cardiac, and orthopedic rehabilitation, their team of professionals brings unparalleled knowledge and skill to every aspect of care. Residents can rest assured knowing they are in the hands of a community that goes above and beyond to provide exceptional rehabilitation and long-term care programs, promoting swift recovery and overall wellness.
The secure and beautifully designed memory care unit ensures a safe and comforting environment, while spacious rooms provide a serene and personal space for residents. With the most advanced tools and equipment, residents also benefit from the latest advancements in healthcare. The dedicated staff is available around the clock, ensuring that residents receive prompt and attentive care. A specialized team of physicians, therapists, and specialists work in harmony to provide comprehensive support. The community maintains affiliations with reputable area hospitals as well, ensuring a seamless continuum of care.

(301) 864-2333

Managed by Antionette Doublin

Administrator

Antionette Doublin serves as the Administrator at Complete Care in Hyattsville, leading a dedicated team committed to building strong relationships with residents. Her leadership reflects the community’s focus on excellence and compassionate care, supported by a staff with long-standing experience.

Rating

2 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 270

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Maryland
Occupancy rate 97.4%
Residents per day (avg) 268
Occupancy rate
97.4%
Residents per day (avg)
268

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 6 - 7 months

Private pay

21% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$59.8M
Surplus of revenue
-$347.0K
Voluntary non-profit home Church
Home revenue
$59,781,707.00
Surplus of revenue
$-346,965.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$19.7M
32.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.9M
Total costs $45.6M

Types of Care at Complete Care in Hyattsville

Nursing Home
Contact Complete Care in Hyattsville

Comparison Chart

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Compare Nursing Homes around Hyattsville
Hillhaven
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Adelphi
66
No
25
HILLHAVEN OPERATOR HOLDCO, LLC
90.8%
$13,871,380.00
$7,251,157.00
52.3%
58.00
4/5
-
5/5
1/5
4/5
-
Complete Care in Hyattsville
SNF

24/7 care needed

Hyattsville
270
No
42
-
97.4%
$59,781,707.00
$19,652,641.00
32.9%
268.10
2/5
3.2769
1/5
3/5
5/5
1
Hyattsville Nursing and Rehabilitation Center
SNF

24/7 care needed

Hyattsville
160
No
62
TORTUGA HEALTH HOLDCO LLC
98.8%
$22,126,632.00
$8,521,582.00
38.5%
156.10
1/5
3.1222
1/5
2/5
4/5
2
Hands & Heart Assisted Living
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Hyattsville
-
No
40
-
-
-
-
-
-
-
-
-
-
-
-
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Places of interest near Complete Care in Hyattsville

Address 2.3 miles from city center

Address 4922 Lasalle Rd, Hyattsville, MD 20782

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

307
Total Staff
289
Employees
18
Contractors
112,141
Total Hours (Quarter)
150
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse268.3 No
Licensed Practical Nurse688.3 No
Certified Nursing Assistant1258.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
232 staff
8.2hs shift avg
Physicians & Practitioners
26 staff
8.1hs shift avg
Therapy Services
14 staff
8hs shift avg
Activities & Recreation
19 staff
9.1hs shift avg
Social Services
4 staff
7.7hs shift avg
Dietary Services
5 staff
7.4hs shift avg
Other Services
6 staff
7.9hs shift avg
Contractor Analysis
6.1%
of total hours from contractors
6,884 contractor hours this quarter
Physical Therapy Assistant: 5 Respiratory Therapy Technician: 2 Speech Language Pathologist: 3 Qualified Social Worker: 4 Physical Therapy Aide: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant125012544,92791100%8.1
Licensed Practical Nurse6806826,12991100%8.3
Registered Nurse260269,48791100%8.3
Clinical Nurse Specialist220227,93691100%8.1
Qualified Activities Professional190196,18491100%9.1
RN Director of Nursing9093,73591100%8.6
Physical Therapy Assistant0552,1367886%7.9
Dental Services Staff4041,7026774%7.8
Physical Therapy Aide0441,6457178%7.9
Other Dietary Services Staff4041,3678492%7.2
Qualified Social Worker0441,1037077%7.7
Speech Language Pathologist0331,0517886%8.2
Mental Health Service Worker2029926470%8
Respiratory Therapy Technician0229496976%8.1
Medication Aide/Technician2027485560%12
Nurse Practitioner4047286571%7.8
Administrator1015126470%8
Dietitian1014725965%8
Nurse Aide in Training2023404651%7.3

Health Inspection History

Source: CMS Health Citations (Mar 2023 – Sep 2025)

2
Inspections
63
Total Citations
2
Critical (J-L)
0
Serious (G-I)
31.5
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
61
Serious (G-I)
0
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
21
33% of total
Resident Rights
10
16% of total
Environmental
5
8% of total
Pharmacy Services
3
5% of total
Infection Control
2
3% of total
Abuse, Neglect & Exploitation
2
3% of total
Citation Sources
Standard Inspections 61
Complaint Investigations 12
State Comparison (MD)
Avg Citations (State)
49.9
This Facility: 63
Avg Critical (State)
0.5
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 24, 2025 D EnvironmentalF0919 Corrected
Sep 24, 2025 D EnvironmentalF0921 Corrected
Sep 24, 2025 E Infection ControlF0880 Corrected
Sep 24, 2025 D Nursing ServicesF0730 Corrected
Sep 24, 2025 D Nursing ServicesF0947 Corrected
Sep 24, 2025 E NutritionF0812 Corrected
Sep 24, 2025 D PharmacyF0761 Corrected
Sep 24, 2025 D Quality of CareF0677 Corrected
Sep 24, 2025 D Quality of CareF0686 Corrected
Sep 24, 2025 D Quality of CareF0695 Corrected
Sep 24, 2025 D Care PlanningF0641 Corrected
Sep 24, 2025 D Care PlanningF0655 Corrected
Sep 24, 2025 D Care PlanningF0656 Corrected
Sep 24, 2025 E Care PlanningF0657 Corrected
Sep 24, 2025 D Care PlanningF0658 Corrected
Sep 24, 2025 D Care PlanningF0842 Corrected
Sep 24, 2025 E Resident RightsF0550 Corrected
Sep 24, 2025 D Resident RightsF0558 Corrected
Sep 24, 2025 D Resident RightsF0561 Corrected
Sep 24, 2025 D Resident RightsF0578 Corrected
Sep 24, 2025 D Resident RightsF0628 Corrected
Mar 09, 2023 D Abuse/NeglectF0609 Corrected
Mar 09, 2023 E Abuse/NeglectF0610 Corrected
Mar 09, 2023 D AdministrationF0840 Corrected
Mar 09, 2023 D EnvironmentalF0908 Corrected
Mar 09, 2023 D EnvironmentalF0921 Corrected
Mar 09, 2023 E EnvironmentalF0924 Corrected
Mar 09, 2023 E Infection ControlF0880 Corrected
Mar 09, 2023 E Nursing ServicesF0711 Corrected
Mar 09, 2023 D NutritionF0800 Corrected
Mar 09, 2023 D NutritionF0804 Corrected
Mar 09, 2023 D NutritionF0812 Corrected
Mar 09, 2023 E PharmacyF0757 Corrected
Mar 09, 2023 J PharmacyF0761 Corrected
Mar 09, 2023 D Quality of CareF0677 Corrected
Mar 09, 2023 D Quality of CareF0679 Corrected
Mar 09, 2023 E Quality of CareF0684 Corrected
Mar 09, 2023 D Quality of CareF0685 Corrected
Mar 09, 2023 D Quality of CareF0686 Corrected
Mar 09, 2023 D Quality of CareF0687 Corrected
Mar 09, 2023 L Quality of CareF0689 Corrected
Mar 09, 2023 E Quality of CareF0690 Corrected
Mar 09, 2023 D Quality of CareF0692 Corrected
Mar 09, 2023 E Quality of CareF0697 Corrected
Mar 09, 2023 D Quality of CareF0698 Corrected
Mar 09, 2023 E Quality of CareF0699 Corrected
Mar 09, 2023 D Quality of CareF0700 Corrected
Mar 09, 2023 D Quality of CareF0740 Corrected
Mar 09, 2023 D Quality of CareF0741 Corrected
Mar 09, 2023 E Quality of CareF0742 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Complete Care
Resident Census by Payment Source
280 Total Residents
Medicare 47 (16.8%)
Medicaid 187 (66.8%)
Private Pay/Other 46 (16.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.6 Score
34% better than avg State avg: 12.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
18.1 Score
30% better than avg State avg: 25.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
12.8%
Lost Too Much Weight
2.3%
Urinary Tract Infection
0.4%
Depressive Symptoms
17.0%
Falls with Major Injury
1.5%
Pneumococcal Vaccine
99.7%
Antipsychotic Use
1.2%
Walking Ability Worsened
15.7%
Influenza Vaccine
99.6%
High Risk Residents with Pressure Ulcers
10.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.6% 17% better than avg State: 78.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.5% 65% better than avg State: 1.4%
Influenza Vaccine
93.1% 15% better than avg State: 80.6%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $147K State avg: $61K 139% worse than avg
Number of Fines 1 State avg: 1.5
Compared to State Average Facility: $147K | State Avg: $61K
Penalty History

Showing all 1 penalties (Mar 2023 - Mar 2023)

Mar 9, 2023 Civil Money Penalty
$147K
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Claim What’s Yours: Financial Aid for Maryland Seniors

Program
State Program Name
Eligibility
Benefits
Community Options Waiver
Maryland Medicaid Community Options Waiver
Official government program page
  • General: Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics: High urban demand; rural outreach efforts.
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Senior Care Program
  • General: Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits: ~$2,000/month (individual, varies by county).
  • Asset Limits: $11,000 (individual).
  • MD Specifics: Limited funding; waitlists common in high-demand areas.
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Nursing Home Medicaid
Maryland Medical Assistance (Medicaid) Nursing Home Program
Official government program page
  • General: Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025): $943/month (individual); most income applied to care costs.
  • Asset Limits: $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics: Home equity limit $636,000; estate recovery applies post-55.
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Senior Assisted Living Subsidy Program
Maryland Senior Assisted Living Group Home Subsidy
Official government program page
  • General: Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025): ~$34,000/year (individual, varies by county).
  • Asset Limits: Not strict; prioritizes low-income.
  • MD Specifics: Not available statewide; facility must be licensed by MDH.
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Veterans Aid and Attendance (A&A) Benefit
Maryland VA Aid and Attendance
  • General: Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: $155,356 (net worth limit).
  • MD Specifics: High veteran population in suburban/rural areas.
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Senior Prescription Drug Assistance Program (SPDAP)
Maryland Senior Prescription Drug Assistance Program
Official government program page
  • General: Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025): $48,560/year (individual, 300% FPL).
  • Asset Limits: None specified.
  • MD Specifics: Supplements Medicare Part D; annual enrollment required.
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Medicare Savings Programs (MSP)
Maryland Medicare Savings Programs
Official government program page
  • General: Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025): $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits: $9,090 (individual), $13,630 (couple).
  • MD Specifics: Includes QMB, SLMB, QI categories.
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Community Personal Assistance Services (CPAS)
Maryland Medicaid Community Personal Assistance Services
  • General: Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual); spend-down available.
  • Asset Limits: $2,500 (individual), $3,000 (couple).
  • MD Specifics: Consumer-directed option allows hiring family caregivers.
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.

Claim What’s Yours Financial Aid for Maryland Seniors

Maryland Medicaid Community Options Waiver

Community Options Waiver

Requirements:
  • General:
    Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics:
    High urban demand; rural outreach efforts.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Maryland Senior Care

Senior Care Program

Requirements:
  • General:
    Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits:
    ~$2,000/month (individual, varies by county).
  • Asset Limits:
    $11,000 (individual).
  • MD Specifics:
    Limited funding; waitlists common in high-demand areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Medical Assistance (Medicaid) Nursing Home Program

Maryland Nursing Home Medicaid

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025):
    $943/month (individual); most income applied to care costs.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics:
    Home equity limit $636,000; estate recovery applies post-55.
Benefits without Contact:
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Maryland Senior Assisted Living Group Home Subsidy

Senior Assisted Living Subsidy Program

Requirements:
  • General:
    Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025):
    ~$34,000/year (individual, varies by county).
  • Asset Limits:
    Not strict; prioritizes low-income.
  • MD Specifics:
    Not available statewide; facility must be licensed by MDH.
Benefits without Contact:
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Maryland VA Aid and Attendance

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    $155,356 (net worth limit).
  • MD Specifics:
    High veteran population in suburban/rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Maryland Senior Prescription Drug Assistance Program

Senior Prescription Drug Assistance Program (SPDAP)

Requirements:
  • General:
    Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025):
    $48,560/year (individual, 300% FPL).
  • Asset Limits:
    None specified.
  • MD Specifics:
    Supplements Medicare Part D; annual enrollment required.
Benefits without Contact:
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Maryland Medicare Savings Programs

Medicare Savings Programs (MSP)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025):
    $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits:
    $9,090 (individual), $13,630 (couple).
  • MD Specifics:
    Includes QMB, SLMB, QI categories.
Benefits without Contact:
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Maryland Medicaid Community Personal Assistance Services

Community Personal Assistance Services (CPAS)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual); spend-down available.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple).
  • MD Specifics:
    Consumer-directed option allows hiring family caregivers.
Benefits without Contact:
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.
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