Nursing Home

Complete Care in Hyattsville

Nursing Home

Complete Care in Hyattsville

4922 Lasalle Rd, Hyattsville, MD 20782 View map
Overview of Complete Care in Hyattsville

Complete Care in Hyattsville is a community where meaningful moments unfold and families find solace in making the best decisions for their loved ones’ health and well-being. Clinical expertise is at the heart of their services. From specialized memory care to respiratory, renal, cardiac, and orthopedic rehabilitation, their team of professionals brings unparalleled knowledge and skill to every aspect of care. Residents can rest assured knowing they are in the hands of a community that goes above and beyond to provide exceptional rehabilitation and long-term care programs, promoting swift recovery and overall wellness.
The secure and beautifully designed memory care unit ensures a safe and comforting environment, while spacious rooms provide a serene and personal space for residents. With the most advanced tools and equipment, residents also benefit from the latest advancements in healthcare. The dedicated staff is available around the clock, ensuring that residents receive prompt and attentive care. A specialized team of physicians, therapists, and specialists work in harmony to provide comprehensive support. The community maintains affiliations with reputable area hospitals as well, ensuring a seamless continuum of care.

(301) 864-2333

Managed by Antionette Doublin

Administrator

Antionette Doublin serves as the Administrator at Complete Care in Hyattsville, leading a dedicated team committed to building strong relationships with residents. Her leadership reflects the community’s focus on excellence and compassionate care, supported by a staff with long-standing experience.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Maryland average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Maryland average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Maryland average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Maryland average: 3.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 17m per day

This home provides 13% less nursing time per resident than the Maryland average.

Maryland average: 3h 46m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 49m per day 50m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 17m per day 54m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 3m per day 2h 10m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 36m per day 3h 29m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 35m per day 37m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 280

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maryland average
Occupancy rate 92.5%
Residents per day (avg) 268
Occupancy rate
92.5%
Residents per day (avg)
268

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

31% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$41.3M
Profit
$1.4M
Privately-owned community Operated by a business corporation.
Home revenue
$41,334,500.00
Profit
$1,401,307.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.6M
37.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.3M
Total costs $39.9M
Walk Score
Walk Score: 42 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Additional licensing details

Safety & Compliance

Hoyer Lift

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care

Programs & Activities

Specific Programs
Services, What to Expect, Careers, Contact

Types of Care at Complete Care in Hyattsville

Nursing Home
Contact Complete Care in Hyattsville

Health Inspection History

Inspections
Total health inspections 2

Maryland average 3.9


Last Health inspection on Sep 2025

Total health citations 63
Citations per inspection
31.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

51 of 63 citations resulted from standard inspections; 2 of 63 resulted from complaint investigations; and 10 of 63 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
300% worse than Maryland average

Maryland average: 0.5


Serious Health citations More info 0
100% better than Maryland average

Maryland average: 0.6

2 critical citations More info Maryland average: 0.5

0 serious citations More info Maryland average: 0.6

61 moderate citations More info Maryland average: 47.2

0 minor citations More info Maryland average: 1.7
Citations history (last 3 years)
Environmental moderate citation Sep 24, 2025
Corrected

Environmental moderate citation Sep 24, 2025
Corrected

Infection Control moderate citation Sep 24, 2025
Corrected

Nursing Services moderate citation Sep 24, 2025
Corrected

Compare Nursing Homes around Hyattsville

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Hillhaven
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Adelphi
128
25
HILLHAVEN OPERATOR HOLDCO, LLC
89.6%
$8,552,616.00
$4,163,327.00
48.7%
58
4/5
-
5/5
1/5
4/5
-
18
-
-62%
-
+9%
Complete Care in Hyattsville
SNF

Nursing Homes 24/7 care needed

Hyattsville
280
42
-
92.5%
$40,495,706.00
$15,594,615.00
38.5%
268.10
2/5
3.2769
1/5
3/5
5/5
1
63
2
-36%
-13%
+12%
Hyattsville Nursing and Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Hyattsville
160
62
TORTUGA HEALTH HOLDCO LLC
96.8%
$25,739,082.00
$9,006,830.00
35%
156.10
1/5
3.1222
1/5
2/5
4/5
2
79
3
-21%
-17%
+18%

Places of interest near Complete Care in Hyattsville

Address 2.3 miles from city center — 0.89 miles to nearest hospital (Providence Health System)

Address 4922 Lasalle Rd, Hyattsville, MD 20782

Calculate Travel Distance to Complete Care in Hyattsville

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

307
Total Staff
289
Employees
18
Contractors
112,141
Total Hours (Quarter)
150
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 26 8.3 No
Licensed Practical Nurse 68 8.3 No
Certified Nursing Assistant 125 8.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
232 staff
8.2hs shift avg
Physicians & Practitioners
26 staff
8.1hs shift avg
Therapy Services
14 staff
8hs shift avg
Activities & Recreation
19 staff
9.1hs shift avg
Social Services
4 staff
7.7hs shift avg
Dietary Services
5 staff
7.4hs shift avg
Other Services
6 staff
7.9hs shift avg
Contractor Analysis
6.1%
of total hours from contractors
6,884 contractor hours this quarter
Physical Therapy Assistant: 5 Respiratory Therapy Technician: 2 Speech Language Pathologist: 3 Qualified Social Worker: 4 Physical Therapy Aide: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 125 0 125 44,927 91 100% 8.1
Licensed Practical Nurse 68 0 68 26,129 91 100% 8.3
Registered Nurse 26 0 26 9,487 91 100% 8.3
Clinical Nurse Specialist 22 0 22 7,936 91 100% 8.1
Qualified Activities Professional 19 0 19 6,184 91 100% 9.1
RN Director of Nursing 9 0 9 3,735 91 100% 8.6
Physical Therapy Assistant 0 5 5 2,136 78 86% 7.9
Dental Services Staff 4 0 4 1,702 67 74% 7.8
Physical Therapy Aide 0 4 4 1,645 71 78% 7.9
Other Dietary Services Staff 4 0 4 1,367 84 92% 7.2
Qualified Social Worker 0 4 4 1,103 70 77% 7.7
Speech Language Pathologist 0 3 3 1,051 78 86% 8.2
Mental Health Service Worker 2 0 2 992 64 70% 8
Respiratory Therapy Technician 0 2 2 949 69 76% 8.1
Medication Aide/Technician 2 0 2 748 55 60% 12
Nurse Practitioner 4 0 4 728 65 71% 7.8
Administrator 1 0 1 512 64 70% 8
Dietitian 1 0 1 472 59 65% 8
Nurse Aide in Training 2 0 2 340 46 51% 7.3

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
280 residents
Residents by payment source
Medicare
47 residents (16.8%)
Medicaid
187 residents (66.8%)
Private pay or other
46 residents (16.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.6
34% better than Maryland average

Maryland average: 12.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.1
30% better than Maryland average

Maryland average: 25.7

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.8%
46% better than Maryland average

Maryland average: 23.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.7%
43% better than Maryland average

Maryland average: 27.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.6%
In line with Maryland average

Maryland average: 25.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.5%
34% better than Maryland average

Maryland average: 2.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.4%
60% worse than Maryland average

Maryland average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
73% better than Maryland average

Maryland average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.3%
61% better than Maryland average

Maryland average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 17.0%
16% better than Maryland average

Maryland average: 20.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.2%
90% better than Maryland average

Maryland average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
8% better than Maryland average

Maryland average: 92.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.6%
In line with Maryland average

Maryland average: 96.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.32
In line with Maryland average

Maryland average: 1.32

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.72
40% better than Maryland average

Maryland average: 1.21

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.6%
17% better than Maryland average

Maryland average: 78.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
65% better than Maryland average

Maryland average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.1%
15% better than Maryland average

Maryland average: 80.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.5%
8% better than Maryland average

Maryland average: 21.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 3.8%
62% better than Maryland average

Maryland average: 9.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Maryland average

Maryland average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.5%
23% worse than Maryland average

Maryland average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.1%
In line with Maryland average

Maryland average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $147K
139% higher than Maryland average

Maryland average: $61K

Number of fines 1
33% fewer fines than Maryland average

Maryland average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maryland average

Maryland average: 0.1

Fines amount comparison
Fines amount comparison
This facility $147K
Maryland average $61K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 9, 2023
$147K

Last updated: Jan 2026

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Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

High urban demand; rural outreach efforts.

Senior Care Program

Maryland Senior Care

Age 65+, Maryland resident, at risk of nursing home placement.

~$2,000/month (individual, varies by county).

$11,000 (individual).

Limited funding; waitlists common in high-demand areas.

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); most income applied to care costs.

$2,500 (individual), $3,000 (couple); spousal protections up to $155,356.

Home equity limit $636,000; estate recovery applies post-55.

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.

~$34,000/year (individual, varies by county).

Not strict; prioritizes low-income.

Not available statewide; facility must be licensed by MDH.

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in suburban/rural areas.

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.

$48,560/year (individual, 300% FPL).

None specified.

Supplements Medicare Part D; annual enrollment required.

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+, Maryland resident, Medicare Part A/B enrollee.

$2,014/month (QMB), $2,706/month (SLMB/QI, individual).

$9,090 (individual), $13,630 (couple).

Includes QMB, SLMB, QI categories.

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual); spend-down available.

$2,500 (individual), $3,000 (couple).

Consumer-directed option allows hiring family caregivers.

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