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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Most residents stay for extended periods and receive ongoing daily care.
11% of new residents, usually for short-term rehab.
21% of new residents, often for short stays.
69% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #17 / 39Payroll — state benchmarkedThis home is ranked 17th out of 39 homes in West Virginia.Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the West Virginia average: 89.9%Key information about the people who lead and staff this community.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 164 | 249 | This facility has 34% fewer total deficiencies than a typical West Virginia nursing home (164 vs. WV avg 249).↓ 34% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 18.2 | 14.6 | This facility has 25% more deficiencies per inspection than a typical West Virginia nursing home (18.2 vs. WV avg 14.6).↑ 25% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 17 | This facility has 47% fewer total inspections than a typical West Virginia nursing home (9 vs. WV avg 17).↓ 47% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 22, 2025 found Cortland Acres Nursing Home in substantial compliance with no deficiencies cited. Prior inspections showed a mixed history, including a significant annual survey on March 12, 2025 that identified multiple deficiencies related to resident care, infection control, food safety, and documentation, some of which involved immediate jeopardy findings. Earlier reports noted issues with life safety code compliance, food service, and care planning, while complaint investigations were mostly unsubstantiated, with no enforcement actions or fines listed in the available reports. The facility has taken corrective actions over time, as reflected in the April 2025 revisit confirming compliance with previously cited deficiencies. This pattern suggests recent improvement following periods of cited deficiencies in care and safety practices.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWest Virginia average 4.8
Last Health inspection on Oct 2025
West Virginia average 43.1
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 29 citations resulted from standard inspections; 2 of 29 resulted from complaint investigations; and 2 of 29 came from combined inspections (standard and complaint).
150% worse than West Virginia averageWest Virginia average: 0.8
0
100% better than West Virginia averageWest Virginia average: 0.5
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 24, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 25, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 12, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 12, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Cortland Acres Nursing Home is located in Thomas, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
0.0 miles from city center
Estimated distance in miles from Thomas's city center to Cortland Acres Nursing Home's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with West Virginia averageWest Virginia average ratio: 1.48:1
7% better than West Virginia averageWest Virginia average: 8.4 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Total hours from contractors
12,756 contractor hours this quarter
| Certified Nursing Assistant | 30 | 39 | 69 | 16,553 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 12 | 16 | 28 | 6,723 | 91 | 100% | 10.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,071 | 69 | 76% | 8.4 |
| Registered Nurse | 4 | 8 | 12 | 1,586 | 82 | 90% | 10.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 1,092 | 64 | 70% | 9.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 929 | 90 | 99% | 7.4 |
| Speech Language Pathologist | 3 | 0 | 3 | 888 | 66 | 73% | 7.2 |
| Physical Therapy Assistant | 2 | 0 | 2 | 678 | 65 | 71% | 7.3 |
| Administrator | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 57 | 63% | 8.1 |
| Qualified Activities Professional | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 368 | 64 | 70% | 5.6 |
| Physical Therapy Aide | 1 | 0 | 1 | 217 | 44 | 48% | 4.9 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
91Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.8
13% worse than West Virginia averageWest Virginia average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
In line with West Virginia averageWest Virginia average: 21.1
Percent of long-stay residents whose need for help with daily activities has increased
25.8%
36% worse than West Virginia averageWest Virginia average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
16.5%
24% better than West Virginia averageWest Virginia average: 21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.2%
In line with West Virginia averageWest Virginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
7.5%
68% worse than West Virginia averageWest Virginia average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
8.5%
72% worse than West Virginia averageWest Virginia average: 4.9%
Percent of long-stay residents with a urinary tract infection
3.1%
59% worse than West Virginia averageWest Virginia average: 2.0%
Percent of long-stay residents who lose too much weight
5.4%
18% better than West Virginia averageWest Virginia average: 6.6%
Percent of long-stay residents who have depressive symptoms
3.7%
40% better than West Virginia averageWest Virginia average: 6.1%
Percent of long-stay residents who received an antipsychotic medication
23.8%
80% worse than West Virginia averageWest Virginia average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
9% worse than West Virginia averageWest Virginia average: 96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with West Virginia averageWest Virginia average: 97.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.6%
22% worse than West Virginia averageWest Virginia average: 78.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than West Virginia averageWest Virginia average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.1%
41% worse than West Virginia averageWest Virginia average: 79.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | 45.5% | -41% | 6.31 | -21% | +63% | 0 | 4 | 1.3 | - | 37 | - | 85 | Noreen Haveron | $17.2M | $10.2M | 59.4% | 315392 | ||||
| Cortland Acres Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thomas | 94 | 88.5% | -2% | - | - | -7% | - | 0 | 29 | 5.8 | 2 | - | A+ | 45 | Cortland Acres Association Inc | $13.0M | $5.0M | 38.7% | 515063 |
Historical financial and operational data for Cortland Acres Nursing Home based on CMS SNF Cost Reports.
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The legal owner and operator of Cortland Acres Nursing Home is Cortland Acres SNF Operations LLC.
Cortland Acres Nursing Home has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to WV state health department records, Cortland Acres Nursing Home's license number is 74.
Cortland Acres Nursing Home's occupancy is 99%.
Cortland Acres Nursing Home has 94 beds.
Yes — there are 4 photos of Cortland Acres Nursing Home in the photo gallery on this page.
Cortland Acres Nursing Home is located at 39 CORTLAND ACRES LANE.
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