Country Crest Assisted Living

Nursing Home, Assisted Living, Independent Living, Memory Care & Respite Care · Oroville, CA

CMS overall rating

Country Crest Assisted Living

Nursing Home, Assisted Living, Independent Living, Memory Care & Respite Care · Oroville, CA

CMS overall rating

55 Concordia Ln, Oroville, CA 95966 View map

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Country Crest Assisted Living accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Country Crest Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Country Crest Assisted Living

Operated by Pacifica Concordia LP, Country Crest Assisted Living is a 95-bed nursing home in Oroville, California, serving residents who need ongoing skilled nursing care, rehabilitation, or both. The facility sits in a highly walkable neighborhood where lots of daily errands can be done on foot. Operating for 13 years, the home maintains an average stay length of about 83 days, indicating a mix of post-acute rehabilitation residents and those needing longer-term nursing support.

Daily hands-on care is substantial: nursing staff allots an average of about 4 hours and 6 minutes of care per resident day, with certified nursing assistants delivering close to 4 hours each day. Medicare, Medicaid, and private pay are accepted, providing many pathways for families to arrange care.

A strong emphasis on rehabilitation means residents recovering from surgery, stroke, or hospitalization have access to structured therapy and recovery programming. Respite care is also available for families needing temporary placement while they manage other responsibilities. The 24-hour staffing model ensures continuous support around the clock. Daily life centers on engagement and wellness. The home allots a regular calendar for exercise classes, arts and crafts sessions, musical opportunities, and entertainment like board games and movie screenings. Walking trails let residents spend time outdoors, and the dining program serves chef-prepared meals in an elegant dining room.

Currently at 61 percent occupancy with 58 of 95 beds occupied, the home offers room to accommodate residents who require quality nursing care in a community-oriented setting with ready access to local neighborhoods and services.

Facility Direct Line (530) 533-7857

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to California state averages

Total nursing care / resident

4h 6m per day

This facility California avg (4h 13m per day)

vs California avg

-3%

3 of 6 metrics below state avg

Standout metric LPN / LVN is +11% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	25m per day	▼ 38% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 21m per day	▲ 11% State avg: 1h 12m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 54m per day	▲ 9% State avg: 2h 39m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 11m per day	■ Avg State avg: 4h 5m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 100% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	18m per day	▼ 42% State avg: 31m per day · National avg: 29m per day

Capacity and availability

83 days

95-bed community

A larger shared setting that may offer more common spaces and organized community services.

14 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 80 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

61%

Lower than the California average: 72.8%

Occupied beds

58 / 95

Average occupied beds in California homes 87 beds

Best Assisted Living in Oroville, California

Facility TypeResidential Care Elderly

IssuanceJune 14, 2012

CountyButte

Country Crest Assisted Living is administered by Irene Davis.

Owner NamePacifica Concordia LP; Northstar Senior Living

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Pets Allowed

Engaging Daily Activities

Gourmet Meals

Walking Trails

Exercise Classes

Arts And Crafts Sessions

Musical Opportunities

Board Games

Movie Screenings

Activities

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2021 · 5 years of data 7 citations 6 complaints 28 total visits 8 complaint visits 5 official inspections

Inspection Score

2 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection March 12, 2026 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	7	10	This facility has 30% fewer total citations than a typical California assisted living residence (7 vs. CA avg 10).↓ 30% better
Citations per year Average citations per year since 2021.	1.4	2	This facility has 30% fewer citations per year than a typical California assisted living residence (1.4 vs. CA avg 2).↓ 30% better
Citations per inspection Average citations per inspection.	0.3	3.3	This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	28	16	This facility has 75% more total visits than a typical California assisted living residence (28 vs. CA avg 16).↑ 75% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	8	13	This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better Rank #762 / 1397 Complaint visits — State benchmarked This home is ranked 762nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	15	7	This facility has 114% more other visits than a typical California assisted living residence (15 vs. CA avg 7).↑ 114% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	14	This facility has 57% fewer total complaints than a typical California assisted living residence (6 vs. CA avg 14).↓ 57% better
Complaints per year Average complaints per year since 2021.	1.2	2.8	This facility has 57% fewer complaints per year than a typical California assisted living residence (1.2 vs. CA avg 2.8).↓ 57% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 12, 2026, found no deficiencies following a complaint investigation related to a resident fall with injury.
The September 30, 2025 complaint investigation substantiated seven physical plant violations including malfunctioning air conditioning, pest infestations, sewage odor, and flood damage.
A November 2024 investigation substantiated financial abuse by a staff member, resulting in a $500 civil penalty and immediate exclusion of the individual from the facility.

Show Inspection Reports

Inspections since 2019

Total health inspections 11

California average 12.5

Last Health inspection on Jun 2025

Total health citations

California average 50.2

Citations per inspection

4.27

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

33 of 47 citations resulted from standard inspections; and 14 of 47 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

150% worse than California average

California average: 0.4

Serious health citations

100% better than California average

California average: 1

1 critical citation California average: 0.4

0 serious citations California average: 1

45 moderate citations California average: 47.2

1 minor citation California average: 1.5

Citations history (last 7 years)

Quality of Care moderate citation Jun 10, 2025

Corrected

Abuse/Neglect moderate citation Mar 07, 2025

Corrected

Pharmacy moderate citation Mar 07, 2025

Corrected

Quality of Care moderate citation Mar 07, 2025

Corrected

Top deficiency categories

Pharmacy Services 8 deficiencies (17%)

Resident Rights 5 deficiencies (11%)

Quality of Life & Care 5 deficiencies (11%)

Infection Control 4 deficiencies (9%)

Administration 3 deficiencies (6%)

Abuse, Neglect & Exploitation 3 deficiencies (6%)

Environmental 1 deficiency (2%)

Total staff 125

Employees 83

Contractors 42

Staff to resident ratio 2.23 : 1

23% more staff per resident than California average

Avg staff/day 39

Average shift 7.5 hours

0% compared with California average

Total staff hours (quarter) 26,918

Nursing staff breakdown

8.4 hours

8.2 hours

7.5 hours

Contractor staffing

2,782 contractor hours this quarter

Certified Nursing Assistant: 33 Licensed Practical Nurse: 9

Staff by category


Certified Nursing Assistant	45	33	78	14,098	92	100%	7.5
Licensed Practical Nurse	14	9	23	4,872	92	100%	8.2
RN Director of Nursing	4	0	4	1,664	69	75%	7.9
Registered Nurse	4	0	4	1,512	91	99%	8.4
Dental Services Staff	2	0	2	965	69	75%	7.4
Physical Therapy Aide	2	0	2	797	85	92%	7.3
Speech Language Pathologist	2	0	2	539	63	68%	6.1
Qualified Social Worker	1	0	1	513	70	76%	7.3
Nurse Practitioner	1	0	1	512	64	70%	8
Dietitian	1	0	1	475	60	65%	7.9
Administrator	1	0	1	416	52	57%	8
Other Dietary Services Staff	2	0	2	322	54	59%	4.9
Physical Therapy Assistant	4	0	4	233	41	45%	5.4

78 Certified Nursing Assistant

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

4 RN Director of Nursing

% of Days 75%

4 Registered Nurse

% of Days 99%

2 Dental Services Staff

% of Days 75%

2 Physical Therapy Aide

% of Days 92%

2 Speech Language Pathologist

% of Days 68%

1 Qualified Social Worker

% of Days 76%

1 Nurse Practitioner

% of Days 70%

1 Dietitian

% of Days 65%

1 Administrator

% of Days 57%

2 Other Dietary Services Staff

% of Days 59%

4 Physical Therapy Assistant

% of Days 45%

View All Staffing Data in Oroville

Total fines amount $50K

8% lower than California average

California average: $55K

Number of fines 1

58% fewer fines than California average

California average: 2.4

Payment Denials 1

102% more payment denials than California average

California average: 0.5

Fines amount comparison

This facility $50K

California average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.9

95% worse than California average

California average: 6.6

Functional decline score 22.9

102% worse than California average

California average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 19.4%

75% worse than California average

California average: 11.1%

Walking Ability Worsened 25.1%

110% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 24.2%

115% worse than California average

California average: 11.3%

Falls with Major Injury 5.8%

247% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 3.4%

31% better than California average

California average: 5.0%

Urinary Tract Infection 2.7%

116% worse than California average

California average: 1.2%

Lost Too Much Weight 10.9%

158% worse than California average

California average: 4.2%

Depressive Symptoms 4.8%

28% better than California average

California average: 6.7%

Antipsychotic Use 4.7%

53% better than California average

California average: 10.1%

Pneumococcal Vaccine 100.0%

In line with California average

California average: 98.5%

Influenza Vaccine 100.0%

In line with California average

California average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 99.0%

5% better than California average

California average: 94.0%

Antipsychotic medication increase 0.0%

100% better than California average

California average: 1.5%

Influenza Vaccine 89.5%

In line with California average

California average: 93.2%

Breakdown by payment type

Medicare

81% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

7% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 1 years

Total residents 56

Medicare

25% of residents

Medicaid

73.2% of residents

Private pay or other

1.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Country Crest Assisted Living from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 84.2% ↑ 6.7pp vs 2022

Net Patient Income $48.9K ↑ ~$512.0K vs 2022

Payroll Costs $4.9M ↑ ~$1.4M vs 2022

Operating Margin 0.6% ↑ 7.4pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.1%	83.5%	85.7%	95.2%	96.4%	79.4%	78.4%	85.7%	94.7%	87.7%	80.1%	77.6%	84.2%
Beds	59	59	59	59	59	59	59	59	59	59	59	59	59
Net Income	-$1,642,955	$113,089	$356,864	$652,883	$1,943,914	-$337,887	-$1,353,931	-$394,617	-$1,083,283	-$342,071	-$1,004,298	-$463,055	$49,960
Gross Revenue	$6,314,140	$3,028,403	$8,235,656	$9,202,193	$10,422,497	$8,157,062	$7,468,689	$7,906,869	$8,959,026	$8,075,277	$8,762,421	$6,384,419	$8,858,207
Operating Expenses	$9,282,003	$3,339,144	$5,931,099	$6,988,591	$7,770,104	$7,318,543	$8,126,997	$7,628,873	$9,099,792	$9,656,895	$9,419,626	$7,192,424	$8,829,242
Net Patient Income	-$3,542,008	$113,047	$274,149	$520,634	$1,168,641	-$393,560	-$1,427,986	-$447,693	-$1,161,056	-$407,858	-$1,060,897	-$463,055	$48,925
Net Patient Revenue	$5,739,995	$3,452,191	$6,205,248	$7,509,225	$8,938,745	$6,924,983	$6,699,011	$7,181,180	$7,938,736	$9,249,037	$8,358,729	$6,729,369	$8,878,167
Payroll Costs	$3,477,680	$1,129,857	$2,811,283	$3,674,798	$4,108,708	$3,771,139	$4,160,280	$4,301,794	$3,931,722	$4,135,571	$4,146,834	$3,473,726	$4,880,338
Operating Margin %	-61.7%	3.3%	4.4%	6.9%	13.1%	-5.7%	-21.3%	-6.2%	-14.6%	-4.4%	-12.7%	-6.9%	0.6%
Medicare %	26.0%	40.8%	40.4%	39.6%	57.0%	46.3%	52.2%	49.7%	42.4%	42.1%	41.0%	44.1%	35.5%
Medicaid %	60.8%	53.2%	57.3%	55.1%	37.9%	50.0%	43.5%	45.3%	55.0%	51.5%	55.9%	50.3%	59.6%
Private %	13.2%	6.0%	2.4%	5.3%	5.1%	3.8%	4.3%	5.0%	2.6%	6.4%	3.1%	5.6%	5.0%
Net Patient Revenue/Day	$293	$349	$336	$366	$431	$404	$397	$389	$389	$488	$485	$479	$490
Cost/Day	$473	$337	$321	$341	$374	$427	$482	$413	$446	$510	$546	$512	$487
Avg Length of Stay	127.4 days	75.0 days	90.9 days	79.5 days	56.0 days	57.0 days	46.0 days	50.9 days	52.2 days	66.0 days	60.5 days	68.9 days	83.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$8.9M

Net patient income

$48.9K

For-profit Operated by a single business entity.

Net patient revenue

$8.9M

Net patient income

$48.9K

Other income

$1.0K

Payroll costs

$4.9M 55% of net patient revenue

Other operating costs

$3.9M

Total costs

$8.8M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (81% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 81%

Private pay 7%

Medicaid 12%

Coverage residents most often leave under.

Medicare 83%

Private pay 3%

Medicaid 14%

0.0 miles from city center Estimated distance in miles from Oroville's city center to Country Crest Assisted Living's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in California

Country Crest Assisted Living is located in OROVILLE, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Country Crest Assisted Living?

Country Crest Assisted Living is legally operated by Pacifica Concordia LP and Northstar Senior Living, and administered by Irene Davis.

Is Country Crest Assisted Living in a walkable area?

Country Crest Assisted Living has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Country Crest Assisted Living?

Country Crest Assisted Living's occupancy is 61%.

Does Country Crest Assisted Living operate as a for-profit or non-profit?

Country Crest Assisted Living is registered as a for-profit in CA.

Who is the administrator of Country Crest Assisted Living?

Irene Davis is the administrator of Country Crest Assisted Living.

How many beds does Country Crest Assisted Living have?

Country Crest Assisted Living has 95 beds.

Has Country Crest Assisted Living had any recent citations?

Country Crest Assisted Living has had 7 recently reported citations.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Country Crest Assisted Living

Overview of Country Crest Assisted Living

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Policies & Features

Amenities & Lifestyle

Contact Country Crest Assisted Living

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

78 Certified Nursing Assistant

23 Licensed Practical Nurse

4 RN Director of Nursing

4 Registered Nurse

2 Dental Services Staff

2 Physical Therapy Aide

2 Speech Language Pathologist

1 Qualified Social Worker

1 Nurse Practitioner

1 Dietitian

1 Administrator

2 Other Dietary Services Staff

4 Physical Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Country Crest Assisted Living

Calculate Travel Distance to Country Crest Assisted Living

Financial Assistance for Assisted Living in California

Multipurpose Senior Services Program

In-Home Supportive Services (IHSS)

Multipurpose Senior Services Program (MSSP)

Property Tax Postponement Program (PTP)

Assisted Living Waiver (ALW)

California CARES Program

Guides for Better Senior Living

Financial Assistance for
Assisted Living in California