Inspection Reports for
Crowne Health Care of Springhill

The complaint investigation found that the Medical Director was not notified when Resident Identifier #1 left AMA on 11/25/2022 at 10:00 PM. Interviews with nursing staff and administration confirmed the policy required physician notification, which was not followed. The Medical Director stated he was not notified and that notification could have allowed further intervention.

The facility failed to ensure the physician was notified when Resident Identifier #1 left the facility AMA, contrary to facility policies requiring notification of the physician upon significant changes in resident status.

The facility failed to maintain the dumpster area free of debris, which could attract insects and rodents, potentially affecting all 18 residents.

This was a complaint-related investigation triggered by observations of undated Mighty Shakes and expired raw bacon in the kitchen. The Dietary Manager confirmed the facility's policies and acknowledged the potential risk to residents and staff.

The facility failed to ensure that two Mighty Shakes in the walk-in cooler were properly dated with a thaw or use-by date, and a baking sheet with 25 raw strips of bacon was stored past its use-by date. These issues had the potential to affect all fifteen residents receiving meals from the kitchen.