Inspection Reports for
Desert Blossom Health and Rehabilitation

AZ

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 13.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

259% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

20 15 10 5 0
2021
2023
2024
2025

Occupancy

Latest occupancy rate 76% occupied

Based on a June 2025 inspection.

Occupancy rate over time

64% 72% 80% 88% 96% 104% Dec 2021 May 2023 Jun 2024 Sep 2024 Nov 2024 Jun 2025

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Jul 18, 2025

Visit Reason
The inspection was conducted due to complaints and allegations of abuse and failure to meet professional standards in medication administration and pain management at Desert Blossom Health & Rehab Center.

Complaint Details
The complaint investigation involved allegations that Resident #100 touched Resident #12 inappropriately. The facility failed to report the abuse allegation timely and properly. Interviews revealed staff confusion and delayed reporting. The alleged perpetrator was placed on 1:1 supervision pending transfer. The Director of Nursing acknowledged the failure to report timely and attributed it to agency staff errors.
Findings
The facility failed to timely report suspected abuse, ensure medications were administered per provider orders, provide appropriate pain management, and maintain accurate controlled drug records. Deficiencies were found related to abuse reporting, missed antibiotic doses without provider notification, inadequate pain medication administration, and discrepancies in narcotic counts.

Deficiencies (4)
Failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Failure to ensure one resident received medications per provider order, leading to missed doses of IV antibiotics without provider notification.
Failure to provide safe, appropriate pain management for a resident, resulting in potential unnecessary pain.
Failure to maintain accurate controlled drug records and account for all controlled drugs for one resident.
Report Facts
Deficiencies cited: 4 Medication doses missed: 5 Pain medication administration times: 10

Employees mentioned
NameTitleContext
Staff #14Certified Nursing Assistant (CNA)Interviewed regarding abuse prevention and reporting procedures.
Staff #110Licensed Practical Nurse (LPN)Interviewed about abuse recognition and reporting.
Staff #107Licensed Practical Nurse (LPN)Interviewed about abuse training and reporting.
Staff #82Assistant Director of Nursing (ADON) and Director of Nursing (DON)Interviewed multiple times regarding abuse reporting expectations and investigation.
Staff #41Licensed Practical Nurse (LPN)Interviewed about medication administration and notification procedures.
Staff #45Registered Nurse (RN)Interviewed about medication administration and provider notification.
Staff #125Director of Nursing (DON)Interviewed about medication administration expectations and narcotic reconciliation.
Staff #108Registered Nurse (RN)Interviewed about narcotic administration and documentation procedures.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Jul 18, 2025

Visit Reason
The inspection was conducted due to complaints alleging resident abuse and concerns about medication administration and pharmaceutical services at Desert Blossom Health & Rehab Center.

Complaint Details
The complaint investigation was triggered by an allegation that Resident #100 touched Resident #12 inappropriately. The facility failed to report this allegation promptly as required. The investigation revealed delays and inconsistencies in reporting and handling the abuse allegation, including a nursing progress note predating the official incident report. The facility also failed to notify providers about missed medication doses and had discrepancies in narcotic drug counts.
Findings
The facility failed to timely report suspected abuse, ensure medications were administered per provider orders, provide appropriate pain management, and maintain accurate controlled drug records. Deficiencies involved failure to report an abuse allegation promptly, missed IV antibiotic doses without provider notification, inadequate pain medication administration, and discrepancies in narcotic counts.

Deficiencies (4)
Failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Failure to ensure one of three residents received medications per provider order, leading to missed IV antibiotic doses without proper notification.
Failure to provide safe, appropriate pain management for a resident who requires such services.
Failure to maintain accurate pharmaceutical services and controlled drug records for one resident, resulting in discrepancies between narcotic counts and administration records.
Report Facts
Deficiencies cited: 4 Missed IV antibiotic doses: 5 Pain medication administration dates: 9

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Named in findings related to failure to report abuse and medication administration issues.
Registered NurseRegistered Nurse (RN/Staff #45)Interviewed regarding medication administration and notification procedures.
Licensed Practical NurseLicensed Practical Nurse (LPN/Staff #41)Interviewed regarding medication administration procedures.
Registered NurseRegistered Nurse (RN/Staff #108)Interviewed regarding pain medication administration and narcotic count procedures.
Certified Nursing AssistantCertified Nursing Assistant (CNA/Staff #14)Interviewed regarding abuse prevention and reporting.
Licensed Practical NurseLicensed Practical Nurse (LPN/Staff #110)Interviewed regarding abuse reporting procedures.
Licensed Practical NurseLicensed Practical Nurse (LPN/Staff #107)Interviewed regarding abuse training and reporting.
Assistant Director of NursingAssistant Director of Nursing (ADON/Staff #82)Interviewed regarding abuse reporting procedures.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jun 5, 2025

Visit Reason
Investigation of multiple intakes was conducted with no deficiencies cited.

Findings
Investigation of multiple intakes was conducted with no deficiencies cited.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 2, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to follow a resident's advanced directives by not providing Cardiopulmonary Resuscitation (CPR) to Resident #21, which could result in death.

Complaint Details
The complaint investigation found that CPR was not performed on Resident #21 despite being a full code. Staff delayed calling EMS and did not call a code blue. LPN (#13) was investigated and terminated for misconduct related to the incident. Interviews revealed confusion and lack of proper response during the emergency.
Findings
The facility failed to provide CPR to Resident #21 who was a full code and found unresponsive. Staff did not initiate or continue CPR properly, delayed calling EMS, and there was confusion about the resident's code status. The resident was pronounced deceased by EMS. The facility investigated staff actions and terminated LPN (#13) for misconduct related to the incident.

Deficiencies (1)
Failure to follow resident's advanced directives by not providing CPR on Resident #21.
Report Facts
Time EMS called: 2.34 Time EMS arrived: 2.37 Time resident pronounced deceased: 2.4 Blood pressure: 82 Oxygen saturation: 90 Medication administration time: 9.29

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseInvolved in failure to initiate CPR and was terminated for misconduct related to the incident.
CNA #7Certified Nursing AssistantAssigned to Resident #21, discovered resident unresponsive, started CPR, and reported events.
RN #4Registered NurseAdministered medication and was informed of resident condition but did not assess resident or recall incident.
RN #55Registered NurseDiscussed resident condition with LPN #13 and CNA #7, did not respond to interview requests.
DON #6Director of NursingConducted investigation, provided instructions during incident, and stated staff followed protocol.
HR #16Human Resources DirectorReported termination of LPN #13 for misconduct related to the incident.
LPN #29Licensed Practical NurseProvided interview on code procedures.
CNA #43Certified Nursing AssistantProvided interview on code procedures and noted LPN #13 was terminated.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 2, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to follow a resident's advanced directives by not providing Cardiopulmonary Resuscitation (CPR) to Resident #21, which could result in death.

Complaint Details
The complaint investigation found that CPR was not performed on Resident #21 despite being a full code. Staff failed to notify the physician, delayed EMS notification, and did not follow proper code procedures. The resident was found cold and unresponsive, and EMS pronounced death. The investigation included multiple staff interviews and review of clinical records and policies.
Findings
The facility failed to provide CPR to Resident #21, who was a full code, after being found unresponsive. Staff did not initiate or continue CPR properly, delayed calling EMS, and there was confusion about pronouncing death. The resident was pronounced deceased by EMS. The facility conducted interviews and reviewed policies, noting staff misunderstandings and a subsequent mock code training.

Deficiencies (1)
Failed to follow resident's advanced directives by not providing Cardiopulmonary Resuscitation (CPR) on Resident #21.
Report Facts
Time EMS arrived: 2.35 Time resident found unresponsive: 2 Blood pressure: 82 Oxygen saturation: 90 Medication administration time: 9.29

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseInvolved in assessment and communication during incident; terminated for misconduct related to the event.
RN #4Registered NurseAdministered medication, involved in resident care, interviewed but did not recall incident.
CNA #7Certified Nursing AssistantAssigned to Resident #21, discovered resident unresponsive, started CPR, and communicated with other staff.
RN #55Registered NurseScheduled during incident, discussed actions with LPN #13, could not be reached for interview.
DON #6Director of NursingConducted investigation, provided policy review, and clarified code procedures.
CNA #43Certified Nursing AssistantProvided information on facility code procedures and staff training.
LPN #29Licensed Practical NurseDescribed code procedures and staff responsibilities.
HR #16Human Resources DirectorProvided information on termination of LPN #13 related to misconduct.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: May 28, 2025

Visit Reason
Investigation of complaint intake was conducted with no deficiencies noted.

Findings
Investigation of complaint intake was conducted with no deficiencies noted.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jan 13, 2025

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Dec 18, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Nov 19, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Oct 2, 2024

Visit Reason
Complaint survey conducted with no deficiencies cited.

Findings
Complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Sep 23, 2024

Visit Reason
Complaint survey conducted with no deficiencies cited.

Findings
Complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Sep 11, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Sep 4, 2024

Visit Reason
Complaint survey conducted over multiple days with no deficiencies cited.

Findings
Complaint survey conducted over multiple days with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Aug 28, 2024

Visit Reason
Complaint survey conducted with no deficiencies cited.

Findings
Complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jul 19, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jul 10, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jun 25, 2024

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Census: 81 Capacity: 106 Deficiencies: 0 Date: Jun 3, 2024

Visit Reason
Life Safety Code recertification survey found no deficiencies.

Findings
Life Safety Code recertification survey found no deficiencies.

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: May 9, 2024

Visit Reason
The inspection was conducted to investigate the facility's compliance with regulations regarding provision of meals and nutritional care to residents, specifically focusing on concerns raised about meal provision to resident #76.

Findings
The facility failed to ensure that meals were consistently provided and documented for resident #76, who was malnourished and had dietary orders. Documentation gaps were noted for meal provision on two days, and the facility acknowledged these were due to lack of documentation rather than service completion. The facility implemented corrective measures including staff in-service training and enhanced monitoring of documentation.

Deficiencies (1)
Failed to provide meals according to regulations to one resident (#76), risking inadequate dietary intake.
Report Facts
Residents Affected: 1 Dates of missing meal documentation: 2 Completion date for corrective actions: Jun 21, 2023

Employees mentioned
NameTitleContext
Staff #40Certified Nursing AssistantInterviewed regarding documentation of ADL care including meals
Staff #24Certified Nursing AssistantInterviewed regarding documentation of ADL care and refusals
Staff #14Director of NursingInterviewed regarding documentation issues and corrective measures

Inspection Report

Routine
Deficiencies: 4 Date: May 9, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident safety, medication administration, nutrition, nursing documentation, and environmental conditions at Desert Blossom Health & Rehab Center.

Findings
The facility was found deficient in maintaining safe and comfortable room temperatures for residents, ensuring medication services met professional standards, providing adequate nutrition documentation and services, and maintaining accurate nursing documentation of resident care and incidents. Deficiencies were noted with minimal harm or potential for actual harm affecting a few residents.

Deficiencies (4)
Failed to ensure comfortable and safe temperatures were maintained in one resident room (Resident #274), with temperatures reaching up to 91 degrees Fahrenheit.
Failed to ensure medication services were provided according to accepted standards of clinical practice for one resident (#177), including handling duplicate potassium orders.
Failed to ensure staff provided meals according to regulations to one resident (#76), with documentation showing missed meal provision.
Failed to ensure nursing documentation reflected care and medical services provided for Resident #36 according to professional standards, including incomplete documentation of a fall incident.
Report Facts
Temperature reading: 91 Potassium level: 3.9 Meal documentation missing days: 2 Completion date: Jun 21, 2023

Employees mentioned
NameTitleContext
Staff #115Maintenance DirectorInterviewed regarding temperature control and maintenance work orders
Staff #200Licensed Practical Nurse (LPN)Observed medication administration and handled duplicate potassium orders
Staff #14Director of Nursing (DON)Interviewed regarding medication administration expectations, nursing documentation, and fall incident documentation
Staff #40Certified Nursing Assistant (CNA)Interviewed about documentation of activities of daily living (ADL) care
Staff #24Certified Nursing Assistant (CNA)Interviewed about ADL documentation and refusals
Staff #11Registered Nurse (RN)Interviewed regarding physician orders and medication clarification
Staff #64Assistant Director of Nursing (ADON)Interviewed regarding fall reporting and incident details

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: May 9, 2024

Visit Reason
The inspection was conducted to investigate deficiencies related to the provision of meals and nutritional care to residents, specifically focusing on compliance with dietary regulations and documentation practices following an abbreviated survey on April 12, 2023.

Findings
The facility failed to ensure that meals and dietary supplements were consistently provided and properly documented for resident #76, who was malnourished. Documentation gaps were identified, with some meals not recorded as provided, and the facility implemented corrective measures including staff in-service training and enhanced monitoring of documentation.

Deficiencies (1)
Failed to ensure staff provided meals according to regulations to one resident (#76), risking residents not meeting dietary needs.
Report Facts
Dates of dietary supplement orders: Glucerna ordered 4/19/2023 and Prostat ordered 4/22/2023 Dates of missing meal documentation: 2 Completion dates for corrective actions: All corrective actions to be completed by 06/21/2023

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA/Staff #40)Interviewed regarding documentation of meals and ADL care
Certified Nursing Assistant (CNA/Staff #24)Interviewed regarding documentation of ADL care and refusals
Director of Nursing (DON/Staff #14)Interviewed regarding documentation issues and corrective measures

Inspection Report

Routine
Deficiencies: 4 Date: May 9, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident safety, medication administration, nutrition, nursing documentation, and environmental conditions in the facility.

Findings
The facility was found deficient in maintaining safe and comfortable room temperatures for residents, ensuring medication services met professional standards, providing adequate nutrition documentation and meal provision, and maintaining accurate nursing documentation of resident care and incidents.

Deficiencies (4)
Failed to ensure comfortable and safe temperatures were maintained in one resident room, placing residents at risk for safety and illness.
Failed to ensure medication services were provided according to accepted clinical standards for one resident, risking illness.
Failed to ensure staff provided meals according to regulations to one resident, risking unmet dietary needs.
Failed to ensure nursing documentation reflected care and medical services provided according to professional standards, risking incomplete clinical records and suboptimal care.
Report Facts
Temperature readings: 91 Temperature readings: 75 Potassium level: 3.9 Medication orders: 2 Dates of missing meal documentation: 2 Completion dates: Jun 21, 2023

Employees mentioned
NameTitleContext
Staff #115Maintenance DirectorInterviewed regarding temperature control and maintenance work orders
Staff #200Licensed Practical Nurse (LPN)Observed medication administration and reported duplicate potassium orders
Staff #11Registered Nurse (RN)Interviewed about clarifying physician medication orders
Staff #14Director of Nursing (DON)Interviewed about medication preparation expectations, ADL documentation, and fall incident documentation
Staff #40Certified Nursing Assistant (CNA)Interviewed about ADL documentation practices
Staff #24Certified Nursing Assistant (CNA)Interviewed about ADL documentation and refusals
Staff #64Assistant Director of Nursing (ADON)Interviewed about fall reporting and incident recall

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 8 Date: May 6, 2024

Visit Reason
Recertification and complaint investigation survey cited 8 deficiencies related to environment, care plans, nutrition, documentation, medication policies, dietary services, and temperature control.

Findings
Recertification and complaint investigation survey cited 8 deficiencies related to environment, care plans, nutrition, documentation, medication policies, dietary services, and temperature control.

Deficiencies (8)

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: Jun 28, 2023

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 0 Date: May 31, 2023

Visit Reason
Onsite complaint survey conducted with no deficiencies cited.

Findings
Onsite complaint survey conducted with no deficiencies cited.

Inspection Report

Deficiencies: 1 Date: Apr 12, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with regulations related to providing adequate nutrition and hydration to residents, specifically focusing on the nutritional status and care of resident #1.

Findings
The facility failed to ensure identification and addressing of nutritional risk factors for resident #1, who experienced significant weight loss and inadequate meal intake. Documentation gaps and lack of notification to dietary staff about missed meals or low intake were noted, along with inconsistent use of adaptive feeding equipment.

Deficiencies (1)
Failed to provide enough food/fluids to maintain a resident's health, resulting in inadequate nutritional status for resident #1.
Report Facts
Weight: 135 Weight: 126.4 Weight: 128.6 Meal intake percentage: 38 Weight loss percentage: 6.37

Employees mentioned
NameTitleContext
Staff #22Certified Nursing Assistant (CNA)Interviewed regarding resident #1's need for adaptive silverware and feeding assistance
Staff #45Registered Dietitian (RD)Interviewed about resident #1's nutritional assessment and lack of notification for missed meals or adaptive equipment use
Staff #70Director of Nursing (DON)Interviewed about facility expectations for meal tray setup, meal intake documentation, and reporting procedures
Registered Nurse (RN)Interviewed regarding supplement intake requirements and resident #1's receptiveness to care

Inspection Report

Deficiencies: 1 Date: Apr 12, 2023

Visit Reason
The inspection was conducted to assess compliance with regulations related to nutritional care and medication administration for residents, specifically focusing on the care of resident #1 with nutritional risk factors.

Findings
The facility failed to ensure identification and addressing of nutritional risk factors for resident #1, resulting in inadequate monitoring and reporting of meal intake and missed meals. The resident experienced significant weight loss and was not provided adaptive feeding equipment or assistance as needed. Documentation and communication regarding nutritional status and intake were deficient.

Deficiencies (1)
Failed to provide enough food/fluids to maintain a resident's health, specifically for resident #1 with malnutrition and inadequate monitoring of meal intake.
Report Facts
Weight: 135 Weight: 126.4 Weight: 128.6 Meal intake percentage: 38 Weight loss percentage: 6.37

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA/staff #22)Interviewed regarding resident #1's need for adaptive silverware and feeding assistance
Registered Dietitian (RD/staff #45)Interviewed regarding nutritional assessment and lack of notification about missed meals or adaptive equipment use for resident #1
Registered Nurse (RN)Interviewed regarding supplement intake requirements and resident #1's receptiveness to care
Director of Nursing (DON/staff #70)Interviewed regarding meal tray setup expectations, documentation, and reporting protocols for residents' meal intake and adaptive equipment needs

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 2 Date: Apr 11, 2023

Visit Reason
Onsite complaint survey cited 2 deficiencies related to assisted nutrition and hydration and care plans.

Findings
Onsite complaint survey cited 2 deficiencies related to assisted nutrition and hydration and care plans.

Deficiencies (2)

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 6, 2023

Visit Reason
The inspection was conducted to investigate complaints regarding medication availability and documentation of continence care at Desert Blossom Health & Rehab Center.

Complaint Details
The complaint investigation focused on medication availability and administration for resident #261 and documentation of continence care for resident #266. The medication issue was substantiated with findings of missed doses and lack of follow-up communication. The continence care documentation deficiency was substantiated with evidence of missing documentation and was addressed through the facility's Quality Assurance process.
Findings
The facility failed to ensure that medications were available as ordered for one resident, resulting in missed doses of anastrozole. Additionally, the facility failed to adequately document continence care for another resident, leading to incomplete clinical records. Both deficiencies were associated with minimal harm or potential for actual harm and affected a few residents.

Deficiencies (2)
Failure to ensure medications were available and administered as ordered for one resident (#261), specifically anastrozole was not given due to unfilled prescription and lack of physician notification.
Failure to adequately document continence care for one resident (#266), resulting in incomplete clinical records with multiple shifts lacking documentation.
Report Facts
Residents Affected: 1 Residents Affected: 1 Dates of medication non-administration: 8 Documentation omissions: 10 Documentation improvement: 57 Documentation improvement: 88

Employees mentioned
NameTitleContext
Registered Nurse (RN/staff #2)Interviewed regarding medication availability and procedures for follow-up
Pharmacist (consultant staff #129)Interviewed about medication risks and pharmacy communication
Director of Nursing (DON/staff #7)Interviewed about expectations for medication availability and documentation
Certified Nursing Assistant (CNA/staff #34)Interviewed about continence care documentation practices
Director of Nursing (DON/staff #57)Interviewed about continence care documentation and QA process

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 6, 2023

Visit Reason
The inspection was conducted to investigate complaints regarding medication availability and documentation of continence care at Desert Blossom Health & Rehab Center.

Complaint Details
The complaint investigation found that the facility did not administer anastrozole as ordered due to the prescription not being filled and lacked proper follow-up communication with the physician and pharmacy. The facility also failed to document continence care adequately, with multiple shifts missing documentation. The issues were addressed in the facility's Quality Assurance and Performance Improvement process.
Findings
The facility failed to ensure that medications were available as ordered for one resident, resulting in missed doses of anastrozole. Additionally, the facility failed to adequately document continence care for another resident, with multiple shifts lacking documentation. Both deficiencies were identified through clinical record review, interviews, and policy evaluation.

Deficiencies (2)
Failed to ensure medications were available as ordered for one resident (#261), resulting in missed administration of anastrozole.
Failed to adequately document continence care for one resident (#266), resulting in incomplete clinical records.
Report Facts
Residents Affected: 1 Residents Affected: 1 Documentation Improvement: 57 Documentation Improvement: 88

Employees mentioned
NameTitleContext
Registered Nurse (RN/staff #2)Interviewed regarding medication availability and follow-up procedures
Pharmacist (consultant staff #129)Interviewed regarding medication risks and pharmacy communication
Director of Nursing (DON/staff #7)Interviewed regarding expectations for medication availability and documentation
Certified Nursing Assistant (CNA/staff #34)Interviewed regarding continence care documentation practices
Director of Nursing (DON/staff #57)Interviewed regarding continence care documentation and QA process

Inspection Report

Complaint
Census: 81 Capacity: 106 Deficiencies: 4 Date: Jan 3, 2023

Visit Reason
State compliance and complaint survey cited 4 deficiencies related to health services policies, pharmacy services, resident information, and medical records.

Findings
State compliance and complaint survey cited 4 deficiencies related to health services policies, pharmacy services, resident information, and medical records.

Deficiencies (4)

Inspection Report

Census: 81 Capacity: 106 Deficiencies: 1 Date: Jan 2, 2023

Visit Reason
Life Safety Code recertification survey found 1 deficiency related to electrical equipment testing and maintenance; facility accepted plan of correction.

Findings
Life Safety Code recertification survey found 1 deficiency related to electrical equipment testing and maintenance; facility accepted plan of correction.

Deficiencies (1)

Inspection Report

Complaint Investigation
Census: 82 Deficiencies: 6 Date: Dec 2, 2021

Visit Reason
The inspection was conducted based on complaints and concerns regarding failure to notify physicians of high blood sugar, lack of care plans for CPAP/BIPAP use and protective mats, inconsistent assistance with activities of daily living including bathing and oral care, lack of physician orders for oxygen and CPAP/BIPAP use, administration of pain medication outside ordered parameters, and lack of call light in a shower room.

Complaint Details
The investigation was complaint-driven, focusing on issues such as failure to notify physicians, lack of care plans, inconsistent personal care, missing physician orders, improper medication administration, and inadequate call systems.
Findings
The facility failed to notify a physician of a resident's high blood sugar, develop care plans for CPAP/BIPAP use and protective mats, provide consistent bathing and oral care, ensure physician orders for oxygen and CPAP/BIPAP use, administer pain medication within ordered parameters, and maintain a working call system in a shower room. These deficiencies posed risks of inadequate care, potential harm, and communication barriers for residents.

Deficiencies (6)
Failed to notify physician of resident #38's high blood sugar levels as ordered.
Failed to develop care plans for CPAP/BIPAP use for resident #21 and protective mat use for resident #10.
Failed to provide consistent showers/bathing for resident #38 and oral care for resident #23.
Failed to ensure physician orders for oxygen administration for resident #250 and CPAP/BIPAP use for resident #21.
Administered pain medications outside of ordered pain level parameters for residents #9, #11, #18, and #43.
Shower room on unit 2 lacked a working call system for residents to summon assistance.
Report Facts
Facility census: 82 Sample size: 6 Blood sugar levels: 436 Blood sugar levels: 421 Pain medication administration: 12 Pain medication administration: 7 Pain medication administration: 3

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN) Staff #74Interviewed regarding failure to notify physician of high blood sugar and CPAP/BIPAP use
Director of Nursing (DON) Staff #107Interviewed regarding multiple deficiencies including notification, care plans, medication administration, and call light issues
Certified Nursing Assistant (CNA) Staff #27Interviewed regarding CPAP/BIPAP care and shower schedule
Licensed Practical Nurse (LPN) Staff #115Interviewed regarding care plans, shower schedule, and medication administration
Registered Nurse (RN) Staff #4Interviewed regarding shower and bathing frequency
Temporary Nursing Assistant (TNA) Staff #32Interviewed regarding oral care practices
Temporary Nursing Assistant (TNA) Staff #27Interviewed regarding oral care practices
Registered Nurse (RN) Staff #91Interviewed regarding oxygen administration and orders
Licensed Practical Nurse (LPN) Staff #83Interviewed regarding missed tasks and oral care documentation
Licensed Nursing Assistant (LNA) Staff #95Interviewed regarding shower supervision
Temporary Nursing Aid (TNA) Staff #68Interviewed regarding call light availability in shower room
Executive Director Staff #88Interviewed regarding call light installation in shower room

Inspection Report

Complaint Investigation
Census: 82 Deficiencies: 6 Date: Dec 2, 2021

Visit Reason
The inspection was conducted based on complaint investigations and clinical record reviews regarding multiple deficiencies in resident care, medication administration, and facility policies.

Complaint Details
The visit was complaint-related, triggered by concerns about failure to notify physicians of high blood sugar, lack of care plans for respiratory devices, inconsistent personal care, medication administration errors, missing physician orders for oxygen therapy, and lack of call systems in shower rooms.
Findings
The facility failed to notify physicians of critical lab values, develop appropriate care plans, provide consistent personal care, ensure proper medication administration within ordered parameters, maintain orders for respiratory devices, and equip shower rooms with working call systems. These deficiencies posed risks of harm including poor hygiene, inadequate treatment, and lack of resident communication.

Deficiencies (6)
Failed to notify physician of resident's high blood sugar levels as per physician's orders.
Failed to develop care plans for CPAP/BIPAP use and protective mat for residents.
Failed to provide consistent showers/bathing and oral care to residents.
Failed to ensure resident had physician's order for oxygen administration and CPAP/BIPAP use.
Administered pain medications outside of prescribed pain level parameters without physician notification.
Shower room lacked a working call system for residents to summon assistance.
Report Facts
Facility census: 82 Sample size: 6 Sample size: 18 Sample size: 2 Pain medication administration outside parameters: 12 Pain medication administration outside parameters: 7

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Interviewed regarding failure to notify physician of high blood sugar and medication administration
Director of Nursing (DON)Interviewed regarding facility policies, failure to notify physician, care plans, and medication administration
Certified Nursing Assistant (CNA)Interviewed regarding resident care and CPAP/BIPAP machine responsibility
Registered Nurse (RN)Interviewed regarding oxygen administration and medication orders
Temporary Nursing Assistant (TNA)Interviewed regarding oral care and shower room call light
Executive DirectorInterviewed regarding shower room call light installation

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