Total health inspections
1
Wisconsin average 6
Last Health inspection on Oct 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Dove Healthcare – Osseo
Nursing Home
Dove Healthcare – Osseo
Nursing Home
Dove Healthcare - Osseo is a skilled nursing and rehabilitation center located in Osseo, Wisconsin. It offers a full spectrum of care options including rehabilitation, assisted living, nursing home, and memory care services. The facility is dedicated to providing compassionate care and personalized services to meet the needs of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
40
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85%
Residents per day (avg)
36
Occupancy rate
85%
Residents per day (avg)
36
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
46% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$5.8M
Profit
$175.3K
Proprietary home
Corporation
Home revenue
$5,833,234.00
Profit
$175,338.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.7M
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility Type
Skilled Care
Additional licensing details
CMS Certification Number:
525709
Certification type:
Title 18 SNF Title 19 NF
County:
TREMPEALEAU
Awards:
Rated High Performing by U.S. News & World Report; Rated 5 Stars by Centers for Medicare & Medicaid Services.
Ownership & operating entity
Dove Healthcare – Osseo is administrated by BENJAMIN FRANKS.
Owner name:
OSSEO REHABILITATION AND NURSING CENTER
Profit status:
FOR PROFIT
Safety & Compliance
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
(715) 597-2470
Programs & Activities
Activities
A variety of daily activities encourage socialization and camaraderie, as well as routine community outings.
Religious Services
Community clergy provide worship services.
Pricing & Financial Information
Dining & Nutrition
Food Description
Three nutritious meals daily with snacks and beverages available 24-hours a day.
Meals Included
Yes
Meals Per Day
3
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Dove Healthcare – Osseo
+47%
+17%
+21%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54758
40
No
FRANKS, BENJAMIN
85.0%
$4,902,888.00
$2,498,977.00
51%
36.10
5.0035
-
5
-
+47%+17%+21%
American Lutheran Home-Mondovi
-24%
-1%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
4.2152
1
6
-
-24%-1%-24%
Alden Meadow Park Health Care Center, Inc
+11%
-30%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
3.0135
-
16
-
+11%-30%-1%
Alden Estates of Jefferson
+81%
-28%
+38%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
3.0768
3
53
9
+81%-28%+38%
Allis Care Center
-70%
-36%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
2.7526
4
66
9
-70%-36%-8%
Dove Healthcare – Osseo
Type of care:
SNF
AL
Community:
WI 54758
Bed Count:
40
Pets Allowed:
No
Operator:
FRANKS, BENJAMIN
CCN:
525709
Occupancy:
85.0%
Home Revenue:
$4,902,888.00
Payroll Costs:
$2,498,977.00
Payroll %:
51%
Avg Residents/Day:
36.10
Overall Rating:
Adj Nurse Hours:
5.0035
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
+47%
+47%
Staffing vs State Avg:
+17%
+17%
Occupancy vs State Avg:
+21%
+21%
American Lutheran Home-Mondovi
Type of care:
SNF
AL
Community:
WI 54755
Bed Count:
35
Pets Allowed:
No
Operator:
DUHR, AMY
CCN:
525383
Occupancy:
53.5%
Home Revenue:
$2,677,272.00
Payroll Costs:
$1,238,551.00
Payroll %:
46.3%
Avg Residents/Day:
19.40
Overall Rating:
Adj Nurse Hours:
4.2152
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
6
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-24%
-24%
Alden Meadow Park Health Care Center, Inc
Type of care:
SNF
AL
Community:
WI 53525
Bed Count:
94
Pets Allowed:
No
Operator:
MICHALSEN, PAUL
CCN:
525508
Occupancy:
69.0%
Home Revenue:
$7,956,437.00
Payroll Costs:
$3,356,781.00
Payroll %:
42.2%
Avg Residents/Day:
62.50
Overall Rating:
Adj Nurse Hours:
3.0135
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
+11%
+11%
Staffing vs State Avg:
-30%
-30%
Occupancy vs State Avg:
-1%
-1%
Alden Estates of Jefferson
Type of care:
SNF
AL
Community:
WI 53549
Bed Count:
120
Pets Allowed:
No
Operator:
BODALSKI, GERARD
CCN:
525271
Occupancy:
96.5%
Home Revenue:
$15,621,800.00
Payroll Costs:
$6,311,949.00
Payroll %:
40.4%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.0768
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
53
Severe Citations:
9
RN share vs State Avg:
+81%
+81%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
+38%
+38%
Allis Care Center
Type of care:
SNF
AL
Community:
WI 53214
Bed Count:
152
Pets Allowed:
No
Operator:
LEXINGTON HEALTHCARE LLC
CCN:
525108
Occupancy:
64.5%
Home Revenue:
$11,839,719.00
Payroll Costs:
$6,679,960.00
Payroll %:
56.4%
Avg Residents/Day:
82.50
Overall Rating:
Adj Nurse Hours:
2.7526
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
66
Severe Citations:
9
RN share vs State Avg:
-70%
-70%
Staffing vs State Avg:
-36%
-36%
Occupancy vs State Avg:
-8%
-8%Places of interest near Dove Healthcare – Osseo
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OSSEO, WI 54758
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
144
Total Staff
76
Employees
68
Contractors
18,978
Total Hours (Quarter)
28
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 28 | 7.4 | Yes |
| Licensed Practical Nurse | 12 | 8.7 | Yes |
| Certified Nursing Assistant | 81 | 7.6 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.3hs shift avg
Nursing Staff ⓘ
123 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
8 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.9hs shift avg
Dietary Services ⓘ
5 staff
6.7hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
21.9%
of total hours from contractors
4,151 contractor hours this quarter
Licensed Practical Nurse: 8
Certified Nursing Assistant: 41
Registered Nurse: 18
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 40 | 41 | 81 | 9,981 | 91 | 100% | 7.6 |
| Registered Nurse | 10 | 18 | 28 | 2,410 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 4 | 8 | 12 | 1,698 | 90 | 99% | 8.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 951 | 64 | 70% | 7.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 941 | 88 | 97% | 6.3 |
| Physical Therapy Assistant | 2 | 0 | 2 | 641 | 62 | 68% | 10 |
| Dietitian | 2 | 0 | 2 | 525 | 58 | 64% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 490 | 56 | 62% | 8.7 |
| Administrator | 1 | 0 | 1 | 458 | 61 | 67% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 449 | 56 | 62% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 349 | 63 | 69% | 5.5 |
| Qualified Social Worker | 1 | 0 | 1 | 47 | 16 | 18% | 2.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 16 | 4 | 4% | 3.9 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 15 | 9 | 10% | 1.6 |
| Medical Director | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
Health Inspection History
Inspections
Total health citations
5
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 5 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
0 serious citations
5 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Oct 18, 2023
Corrected
Environmental moderate citation
Oct 18, 2023
Corrected
Quality of Care moderate citation
Oct 18, 2023
Corrected
Quality of Care moderate citation
Oct 18, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Dove Healthcare
Resident Census by Payment Source
35
Total Residents
Medicare
7
(20%)
ⓘ
Medicaid
16
(45.7%)
ⓘ
Private Pay/Other
12
(34.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
5% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
18% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
7% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.4%
Percent of long-stay residents whose ability to move independently worsened
21.4%
6% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
38.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
38.0%
46% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
7% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
13% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
72% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.1%
Percent of long-stay residents who lose too much weight
1.1%
78% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.7%
Percent of long-stay residents who received an antipsychotic medication
2.7%
83% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.6%
19% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.0%
In line with Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Dove Healthcare – Osseo based on CMS SNF Cost Reports.
Occupancy Rate
85.0%
↑ 17.8pp vs 2022
Net Income
$175,338
↑ ~$199K vs 2022
Total Payroll
$3,220,446
↑ ~$271K vs 2022
Profit Margin
3.6%
↑ 4.1pp vs 2022
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