Dove Healthcare – Osseo

Nursing Home in Wisconsin

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Dove Healthcare – Osseo

Nursing Home in Wisconsin

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Dove Healthcare – Osseo

Dove Healthcare - Osseo is a skilled nursing and rehabilitation center located in Osseo, Wisconsin. It offers a full spectrum of care options including rehabilitation, assisted living, nursing home, and memory care services. The facility is dedicated to providing compassionate care and personalized services to meet the needs of its residents.
(715) 597-2493

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 2.0 Wisconsin average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5 ▲ 2.2 Wisconsin average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5 ▲ 0.4 Wisconsin average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5 ▲ 0.7 Wisconsin average: 3.3/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Wisconsin state averages

Total nursing care / resident Info This home is ranked 36th out of 181 homes in Wisconsin.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m per day
This facility Wisconsin avg (4h 14m per day)
vs Wisconsin avg
+18%

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 40

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Wisconsin average: 70%
Occupancy rate 85%
Avg. Length of Stay 113 days
Occupancy rate
85%
Avg. Length of Stay
113 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

46% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$5.8M
Profit
$175.3K
Privately-owned community Operated by a business corporation.
Home revenue
$5.8M
Profit
$175.3K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
42.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
Total costs $5.7M
Bed community size
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Details

Facility TypeSkilled Care
CountyTrempealeau
CMS Certification Number525709
Certification TypeTitle 18 SNF Title 19 NF
AwardsRated High Performing by U.S. News & World Report; Rated 5 Stars by Centers for Medicare & Medicaid Services.

Ownership & Operating Entity

Dove Healthcare – Osseo is administrated by Benjamin Franks.

Owner NameOSSEO REHABILITATION AND NURSING CENTER
Profit StatusFOR PROFIT

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Contact Information

Fax(715) 597-2470

Amenities & Lifestyle

0 amenities
ActivitiesA variety of daily activities encourage socialization and camaraderie, as well as routine community outings.
Religious ServicesCommunity clergy provide worship services.

Pricing & Financial Information

Dining & Nutrition

Food DescriptionThree nutritious meals daily with snacks and beverages available 24-hours a day.
Meals IncludedYes
Meals Per Day3

Contact Dove Healthcare – Osseo

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Health Inspection History

Inspections
Total health inspections 1

Wisconsin average 6


Last Health inspection on Oct 2023

Total health citations 5

Wisconsin average 27.3

Citations per inspection
5

Wisconsin average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 1.2

0 critical citations More info Wisconsin average: 0.9

0 serious citations More info Wisconsin average: 1.2

5 moderate citations More info Wisconsin average: 24.7

0 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 18, 2023
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Oct 18, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 18, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 18, 2023
Corrected

Compare Nursing Homes around Wisconsin The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
Dove Healthcare – Osseo
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Osseo -40 - --
A Colfax Senior Living LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Colfax -58 - --
Achievements
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Union Grove -50 - --
Alden Estates of Jefferson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Jefferson -120 - --
Alden Meadow Park Health Care Center, Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Clinton -94 - --

Financial Assistance for
Nursing Home in Wisconsin

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+
General unemployed, low-income, WI resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
WI

Priority for veterans, rural residents; Goodwill/AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Places of interest near Dove Healthcare – Osseo

Address 0.0 miles from city center Info Estimated distance in miles from OSSEO's city center to Dove Healthcare – Osseo's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 144
Employees 76
Contractors 68
Staff to resident ratio 4.11:1
71% better than Wisconsin average

Wisconsin average ratio: 2.41:1

Avg staff/day 28
Average shift 7.5 hours
0% compared with Wisconsin average

Wisconsin average: 7.3 hours

Total staff hours (quarter) 18,978
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 81
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

21.9%

4,151 contractor hours this quarter

Certified Nursing Assistant: 41 Registered Nurse: 18 Licensed Practical Nurse: 8 Medical Director: 1
Staff by category
Certified Nursing Assistant4041819,98191100%7.6
Registered Nurse1018282,41091100%7.4
Licensed Practical Nurse48121,6989099%8.7
Clinical Nurse Specialist3039516470%7.7
Other Dietary Services Staff3039418897%6.3
Physical Therapy Assistant2026416268%10
Dietitian2025255864%7.5
Nurse Practitioner1014905662%8.7
Administrator1014586167%7.5
Mental Health Service Worker1014495662%8
Speech Language Pathologist4043496369%5.5
Qualified Social Worker101471618%2.9
Medication Aide/Technician2021644%3.9
Respiratory Therapy Technician20215910%1.6
Medical Director011933%3
81 Certified Nursing Assistant
% of Days 100%
28 Registered Nurse
% of Days 100%
12 Licensed Practical Nurse
% of Days 99%
3 Clinical Nurse Specialist
% of Days 70%
3 Other Dietary Services Staff
% of Days 97%
2 Physical Therapy Assistant
% of Days 68%
2 Dietitian
% of Days 64%
1 Nurse Practitioner
% of Days 62%
1 Administrator
% of Days 67%
1 Mental Health Service Worker
% of Days 62%
4 Speech Language Pathologist
% of Days 69%
1 Qualified Social Worker
% of Days 18%
2 Medication Aide/Technician
% of Days 4%
2 Respiratory Therapy Technician
% of Days 10%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 35
Medicare
7
20% of residents
Medicaid
16
45.7% of residents
Private pay or other
12
34.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.9
5% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.1
18% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.0%
7% worse than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.4%
6% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 38.0%
46% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
7% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
13% better than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
72% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.1%
78% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.7%
83% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 70.6%
19% worse than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 80.0%
In line with Wisconsin average

Wisconsin average: 82.2%

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