Show Inspection Reports
Total health inspections
18
Illinois average 10.4
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Elevate Care Windsor Park
Nursing Home in Cook County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Elevate Care Windsor Park
Nursing Home in Cook County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Elevate Care Windsor Park
Conveniently nestled in Chicago, IL, Elevate Care Windsor Park offers a safe and convenient setting for those needing short-term rehabilitation and skilled nursing care. Residents here recover from their hospitalization, injury, or illness in spacious and welcoming accommodations tailored to their needs. An excellent care team is always available to assist residents and oversee their individualized care plans to guarantee the proper delivery of care.
The community is fully equipped to provide the services, therapies, and support residents need to successfully recover or maintain their functionality. With an all-around team of care professionals, residents here typically don’t have to move into another community for their needs. Here, everyone is met with genuine care that allows them to recover with ease.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 111th out of 128 homes in Illinois.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 111th out of 128 homes in Illinois.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 21m per day
vs Illinois avg
-41%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 59% State avg: 44m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 44m per day | ▼ 19% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 27m per day | ▼ 21% State avg: 3h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 33% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 76% State avg: 34m per day · National avg: 29m per day |
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
240
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
6.3%
Avg. Length of Stay
236 days
Occupancy rate
6.3%
Avg. Length of Stay
236 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
55% of new residents, often for short stays.
Typical stay
11 - 12 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
12 months
Finances and operations
Privately-owned community
Home revenue
$25.6M
Operating loss
-$1.7M
Privately-owned community
Home revenue
$25.6M
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.3M
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
Specific ProgramsShort term rehabilitation, physical therapy, 24-hour skilled nursing, post-operative recovery, wound care, chronic disease management, pain management, IV therapy, respiratory care, and ventilator care.
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: 3-story
Dining Services
Housekeeping Services
Beauty Services
Exercise Programs
Recreational Activities
Types of Care at Elevate Care Windsor Park
Skilled Nursing
Respite Care
Hospice Care
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
18 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
July 25, 2025
Annual Inspection84 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Illinois average: 7 deficiencies
Inspection Report Summary for Elevate Care Windsor Park
The most recent inspection on July 25, 2025, identified deficiencies related to care plan updates and fall investigations. Earlier inspections showed a pattern of issues including wound care, infection control, medication management, and resident safety, with several complaint investigations substantiating failures in abuse prevention, discharge planning, and fall prevention. Inspectors frequently cited problems with care planning, supervision to prevent accidents, and infection control practices. Complaint investigations were mostly substantiated, including a physical altercation between residents and failure to report abuse or falls timely. The inspection history indicates ongoing challenges with resident care and safety, with some recurring themes but no enforcement actions or fines listed in the available reports.
Health Inspection History
Inspections
Total health citations
83
Illinois average 36.8
Citations per inspection
4.61
Illinois average 3.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
53 of 83 citations resulted from standard inspections; 29 of 83 resulted from complaint investigations; and 1 of 83 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Illinois averageIllinois average: 0.7
Serious Health citations
10
10
178% worse than Illinois averageIllinois average: 3.6
0 critical citations
10 serious citations
73 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 25, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 25, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 25, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 25, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 23, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 23, 2025
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Cook County The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
| Elevate Care Windsor Park |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Chicago (South Shore) | 240 | 79.9% | +15% | 2.34 | +26% | -24% | 3 | 83 | 4.6 | 10 | 198 | - | 77 | 75Th And Exchange Llc | $24.1M | $7.6M | 31.3% | 145970 | ||||
| Citadel at Saint Benedict | - |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Niles (West Touhy Avenue) | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 79 | - | - | - | - | - |
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10.1 miles from city center
Estimated distance in miles from Chicago's city center to Elevate Care Windsor Park's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
253
Employees
188
Contractors
65
Staff to resident ratio
1.19:1
37% worse than Illinois averageIllinois average ratio: 1.90:1
Avg staff/day
88
Average shift
7.5 hours
0% compared with Illinois averageIllinois average: 7.6 hours
Total staff hours (quarter)
60,340
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
72
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
114
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
7.3%
4,422 contractor hours this quarter
Registered Nurse: 31
Licensed Practical Nurse: 25
Certified Nursing Assistant: 2
Physical Therapy Assistant: 2
Occupational Therapy Aide: 1
Qualified Social Worker: 1
Physical Therapy Aide: 1
Speech Language Pathologist: 1
Respiratory Therapy Technician: 1
Staff by category
| Certified Nursing Assistant | 112 | 2 | 114 | 30,973 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 47 | 25 | 72 | 16,740 | 91 | 100% | 8.3 |
| Registered Nurse | 14 | 31 | 45 | 4,516 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,126 | 90 | 99% | 7.4 |
| Dental Services Staff | 2 | 0 | 2 | 967 | 86 | 95% | 7.9 |
| RN Director of Nursing | 3 | 0 | 3 | 944 | 80 | 88% | 6.8 |
| Nurse Practitioner | 1 | 0 | 1 | 640 | 61 | 67% | 10.5 |
| Administrator | 2 | 0 | 2 | 504 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 480 | 61 | 67% | 7.9 |
| Physical Therapy Aide | 0 | 1 | 1 | 468 | 64 | 70% | 7.3 |
| Speech Language Pathologist | 0 | 1 | 1 | 455 | 61 | 67% | 7.5 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 448 | 56 | 62% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 90 | 32 | 35% | 2.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 85 | 11 | 12% | 7.7 |
114 Certified Nursing Assistant
% of Days
100%
72 Licensed Practical Nurse
% of Days
100%
45 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
99%
2 Dental Services Staff
% of Days
95%
3 RN Director of Nursing
% of Days
88%
1 Nurse Practitioner
% of Days
67%
2 Administrator
% of Days
69%
1 Dietitian
% of Days
67%
2 Physical Therapy Assistant
% of Days
67%
1 Physical Therapy Aide
% of Days
70%
1 Speech Language Pathologist
% of Days
67%
1 Respiratory Therapy Technician
% of Days
62%
1 Mental Health Service Worker
% of Days
57%
1 Qualified Social Worker
% of Days
35%
1 Occupational Therapy Aide
% of Days
12%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
213
Medicare
8
3.8% of residents
Medicaid
191
89.7% of residents
Private pay or other
14
6.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.5
33% better than Illinois averageIllinois average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
50% better than Illinois averageIllinois average: 18.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.2%
Percent of long-stay residents whose need for help with daily activities has increased
7.2%
54% better than Illinois averageIllinois average: 15.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.9%
Percent of long-stay residents whose ability to move independently worsened
7.9%
57% better than Illinois averageIllinois average: 18.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.9%
40% better than Illinois averageIllinois average: 21.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
48% better than Illinois averageIllinois average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.8%
Percent of long-stay high risk residents with pressure ulcers
7.8%
48% worse than Illinois averageIllinois average: 5.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.2%
Percent of long-stay residents with a urinary tract infection
2.2%
20% worse than Illinois averageIllinois average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.9%
Percent of long-stay residents who lose too much weight
7.9%
21% worse than Illinois averageIllinois average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
99.1%
Percent of long-stay residents who have depressive symptoms
99.1%
106% worse than Illinois averageIllinois average: 48.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
24.0%
Percent of long-stay residents who received an antipsychotic medication
24.0%
19% worse than Illinois averageIllinois average: 20.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.0%
17% worse than Illinois averageIllinois average: 89.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.3%
10% worse than Illinois averageIllinois average: 91.6%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
13.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
13.6%
80% worse than Illinois averageIllinois average: 68.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
64% worse than Illinois averageIllinois average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
25.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
25.3%
60% worse than Illinois averageIllinois average: 63.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
In line with Illinois averageIllinois average: 26.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.7%
12% worse than Illinois averageIllinois average: 14.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
132% worse than Illinois averageIllinois average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
17.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
17.9%
67% worse than Illinois averageIllinois average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
40.0%
Rate of successful return to home or community from a skilled nursing facility.
40.0%
21% worse than Illinois averageIllinois average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$70K
51% lower than Illinois averageIllinois average: $143K
Number of fines
2
33% fewer fines than Illinois averageIllinois average: 3.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Illinois averageIllinois average: 1.1
Fines amount comparison
Fines amount comparison
This facility
$70K
Illinois average
$143K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 6, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 6, 2025
$59K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 6, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 6, 2023
$11K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Elevate Care Windsor Park based on CMS SNF Cost Reports.
Occupancy Rate
79.9%
↓ 3.1pp vs 2022
Net Income
-$1.7M
↓ ~$585.1K vs 2022
Total Payroll
$11.2M
↓ ~$1.0M vs 2022
Profit Margin
-7.2%
↓ 0.9pp vs 2022
Loading trend charts...
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