Emerald Springs Senior Living

Overview of Emerald Springs Senior Living

Find the care you need at Emerald Springs Senior Living, an outstanding 55+ community in Yuma, AZ, offering independent living, assisted living, memory care, and respite care. Dedicated to improving residents’ well-being, a kind and highly trained team provides top-notch care tailored to their personal needs around the clock. Residents keep their peace of mind with beautifully furnished and spacious accommodations in a nurturing and welcoming environment.

Here, residents are encouraged to live actively and make new friends with a jam-packed calendar of fun recreational activities and engaging programs. Three delicious and healthy meals are also served to satisfy residents’ dietary needs and preferences. Scheduled transportation and a 24-hour emergency call system are provided for residents’ convenience and safety. The community is great for those seeking independence in their golden years, especially with its state-of-the-art amenities.

Facility Direct Line (928) 317-3333

200-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

6 years in operation

An established community with some operational experience and growing routines.

Walk Score: 9 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Center

StatusActive

IssuanceApril 21, 2020

ExpirationMarch 31, 2027

License NumberAL11478C

QualificationHealth Care

Emerald Springs Senior Living is administered by April L Chavez.

OwnerEMERALD SPRINGS OF YUMA, LLC

Staffing

Key information about the people who lead and staff this community.

ContactApril Chavez

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average

Latest Inspection September 24, 2025 Complaint No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	2	0.9	This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	11	5	This facility has 120% more total inspections than a typical Arizona assisted living residence (11 vs. AZ avg 5).↑ 120% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	6	This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse Rank #427 / 500 Total complaints — State benchmarked This home is ranked 427th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 24, 2025 found no deficiencies during complaint investigations of three separate complaints.
Multiple deficiencies related to failure to immediately report suspected abuse or neglect occurred repeatedly from July 2024 through June 2025, resulting in a $500 fine paid in August 2024.
The January 9, 2024 annual inspection cited three deficiencies involving food safety, refrigerator thermometer accuracy, and premises safety, showing ongoing issues with environmental and safety compliance.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Financial Trends

Historical financial and operational data for Emerald Springs Senior Living from 2011–2021, based on CMS SNF Cost Reports.

Occupancy Rate 25.8% ↓ 41.7pp vs 2020

Net Patient Income -$716.0K ↓ ~$436.4K vs 2020

Payroll Costs $4.9M ↓ ~$1.4M vs 2020

Operating Margin -10.2% ↓ 7.4pp vs 2020

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021
Occupancy %	84.7%	83.3%	80.6%	92.4%	90.6%	90.1%	87.9%	83.6%	81.8%	67.4%	25.8%
Beds	128	128	128	102	102	102	102	102	109	102	200
Net Income	$767,170	$359,251	$321,477	$110,726	$142,841	$580,922	$854,633	$180,604	-$317,880	-$329,881	-$660,038
Gross Revenue	$10,927,681	$10,709,338	$10,742,322	$10,770,193	$10,712,424	$10,847,749	$11,452,056	$11,483,745	$12,739,691	$13,092,289	$8,846,085
Operating Expenses	$7,426,569	$7,440,331	$7,782,366	$7,633,192	$7,677,888	$7,631,964	$7,907,675	$8,578,873	$9,935,053	$10,264,468	$7,748,262
Net Patient Income	$679,222	$271,570	$211,063	$25,034	-$4,632	$505,074	$756,380	$114,384	-$613,223	-$279,636	-$716,012
Net Patient Revenue	$8,105,791	$7,711,901	$7,993,429	$7,658,226	$7,673,256	$8,137,038	$8,664,055	$8,693,257	$9,321,830	$9,984,832	$7,032,250
Payroll Costs	$4,747,903	$4,614,004	$4,622,644	$4,563,853	$4,808,019	$5,348,111	$4,971,409	$5,346,760	$6,227,279	$6,343,398	$4,901,433
Operating Margin %	8.4%	3.5%	2.6%	0.3%	-0.1%	6.2%	8.7%	1.3%	-6.6%	-2.8%	-10.2%
Medicare %	4.4%	3.3%	2.4%	3.5%	2.9%	2.1%	1.5%	2.1%	2.0%	4.6%	2.8%
Medicaid %	0.0%	0.0%	0.0%	79.0%	84.4%	88.8%	89.1%	88.9%	86.3%	84.0%	89.5%
Private %	95.6%	96.7%	97.6%	17.5%	12.6%	9.1%	9.4%	9.0%	11.7%	11.4%	7.7%
Net Patient Revenue/Day	$205	$198	$213	$223	$228	$242	$265	$279	$289	$372	$374
Cost/Day	$188	$191	$207	$222	$228	$227	$242	$276	$308	$382	$412
Avg Length of Stay	280.6 days	171.9 days	177.4 days	220.6 days	276.4 days	185.8 days	153.6 days	192.1 days	61.4 days	49.5 days	128.8 days

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: 2-story

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

3.5 miles from city center Estimated distance in miles from Yuma's city center to Emerald Springs Senior Living's address, calculated via Google Maps.

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Who is the owner of Emerald Springs Senior Living?

Emerald Springs Senior Living is legally operated by Emerald Springs Of Yuma, Llc, and administered by April L Chavez.

Is Emerald Springs Senior Living in a walkable area?

Emerald Springs Senior Living has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Emerald Springs Senior Living?

According to AZ state health department records, Emerald Springs Senior Living's license number is AL11478C.

When does Emerald Springs Senior Living's license expire?

According to AZ state health department records, Emerald Springs Senior Living's license expires on March 31, 2027.

Does Emerald Springs Senior Living operate as a for-profit or non-profit?

Emerald Springs Senior Living is registered as a for-profit in AZ.

Who is the administrator of Emerald Springs Senior Living?

April L Chavez is the administrator of Emerald Springs Senior Living.

How many beds does Emerald Springs Senior Living have?

Emerald Springs Senior Living has 200 beds.

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Overview of Emerald Springs Senior Living

About this community

License Details

Ownership & Operating Entity

Staffing

Leadership

Contact Emerald Springs Senior Living

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Penalties and fines

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

What does this home offer?

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Frequently Asked Questions about Emerald Springs Senior Living

Guides for Better Senior Living