Epsom Healthcare Center

Epsom Healthcare Center is a Memory Care Home in New Hampshire

Epsom Healthcare Center is a Memory Care Home in New Hampshire

Epsom Healthcare Center

901 Suncook Valley Hwy S, Epsom, NH 03234 View Map

Epsom Healthcare Center is a Memory Care Home in New Hampshire

Epsom Healthcare Center is a Memory Care Home in New Hampshire

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Overview of Epsom Healthcare Center

Just a few minutes away from Concord, Epsom Healthcare Center excels in taking care of adults who need additional support with guaranteed quality service. With an emphasis on healthcare services, the team of dedicated professional care staff is always ready to accommodate any need a resident may have with compassion. Epsom Healthcare Center maintains its goal to make residents cultivate their growth for a wonderful aging experience.

Many families of residents at Epsom Healthcare continue to put their trust in the community. They rest easy knowing that their loved ones are given attentive and compassionate care. Residents live a worry-free lifestyle thanks to the amenities and services provided, such as dining services in an elegant dining room, exercise programs, stimulating activities, and professional support for ADLs.

603-736-4772

Managed by Tammy Bishop

Administrator

Tammy Bishop serves as the Administrator at Epsom Healthcare Center, leading the team dedicated to providing compassionate and professional care. She is a key part of the community that supports residents with commitment and expertise.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.60/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 108

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Hampshire average
Occupancy rate 89.4%
Residents per day (avg) 102
Occupancy rate
89.4%
Residents per day (avg)
102

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

44% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Finances and operations

Proprietary home
Corporation
Home revenue
$13.3M
Profit
$1.2M
Proprietary home Corporation
Home revenue
$13,287,856.00
Profit
$1,158,857.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
37.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.1M
Total costs $12.1M
Bed community size
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 2, 2026
License Expiration
January 31, 2027

Additional licensing details

License number: 4618
County: Merrimack

Ownership & operating entity

Epsom Healthcare Center is administrated by TAMMY J BISHOP.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Allison Burwin, Administrator

What does this home offer?

Housing options icon
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Housing Options: Private Rooms

Building type icon
Check icon

Building Type: Two-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Check icon

Fitness and Recreation

Types of Care at Epsom Healthcare Center

Memory Care Nursing Home
Contact Epsom Healthcare Center

Comparison Chart

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Compare Memory Care around Concord
Merrimack County Nursing Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boscawen
290
No
-
0
MOQUIN, HEATHER
77.5%
$27,554,072.00
$14,337,530.00
52%
258.70
4/5
5.4209
3/5
5/5
4/5
1
Private Rooms
Pleasant View Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Concord
174
No
-
9
EICHLER, ABRAHAM
82.1%
$22,865,802.00
$5,510,037.00
24.1%
147.60
1/5
3.3524
1/5
2/5
2/5
2
Private Rooms
Presidential Oaks
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Concord
161
No
-
43
HIGGINS, JOYCE
52.1%
$10,129,623.00
$5,714,628.00
56.4%
69.10
4/5
4.8481
4/5
3/5
3/5
1
Private Rooms
Epsom Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Epsom
108
No
A+
30
BISHOP, TAMMY
89.4%
$12,951,802.00
$5,000,148.00
38.6%
101.90
3/5
3.5981
3/5
3/5
3/5
-
Private Rooms
Woodcrest Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New London
50
No
-
46
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms

Epsom Healthcare Center Reviews

Share your thoughts and experiences about Epsom Healthcare Center. Let’s celebrate the stories that make a difference!
Reviewer avatar
Kelly Smith
Great place -Wonderful Care and the Rehab team is 5 STAR!

Places of interest near Epsom Healthcare Center

Address 10.9 miles from city center

Address 901 Suncook Valley Hwy S, Epsom, NH 03234

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

136
Total Staff
121
Employees
15
Contractors
38,106
Total Hours (Quarter)
56
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse147.7 No
Licensed Practical Nurse228.1 No
Certified Nursing Assistant697.3 No
Staff by Category
Administration
2 staff
7.4hs shift avg
Nursing Staff
106 staff
7.5hs shift avg
Physicians & Practitioners
5 staff
8hs shift avg
Therapy Services
12 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
4.8hs shift avg
Dietary Services
8 staff
7.1hs shift avg
Other Services
2 staff
6.2hs shift avg
Contractor Analysis
6.5%
of total hours from contractors
2,472 contractor hours this quarter
Speech Language Pathologist: 2 Respiratory Therapy Technician: 3 Occupational Therapy Assistant: 1 Qualified Social Worker: 1 Physical Therapy Aide: 4 Diagnostic X-ray Services Staff: 1 Physical Therapy Assistant: 1 Feeding Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6906920,03891100%7.3
Licensed Practical Nurse220226,91291100%8.1
Registered Nurse140143,06791100%7.7
Other Dietary Services Staff7071,6868998%6.9
Clinical Nurse Specialist4041,6406571%8
Physical Therapy Aide0445646673%5.6
Nurse Practitioner1014966268%8
Occupational Therapy Aide1014966268%8
Physical Therapy Assistant0114886167%8
Feeding Assistant0114725965%8
Administrator1014565763%8
Respiratory Therapy Technician0334446167%6.6
Dietitian1014325459%8
Dental Services Staff1014115560%7.5
Speech Language Pathologist0221673538%4.5
Medical Director0111562629%6
Qualified Social Worker0111092325%4.8
Occupational Therapy Assistant011591314%4.5
Diagnostic X-ray Services Staff011131314%1

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Feb 2025)

4
Inspections
10
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.5
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
9
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Infection Control
3
30% of total
Quality of Life & Care
2
20% of total
Resident Rights
1
10% of total
Citation Sources
Standard Inspections 9
Complaint Investigations 1
State Comparison (NH)
Citations
10
New Hampshire average: 14.4
Critical Citations
0
New Hampshire average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 04, 2025 F Infection ControlF0880 Corrected
Feb 04, 2025 D Care PlanningF0658 Corrected
Mar 07, 2024 D Care PlanningF0657 Corrected
Mar 07, 2024 D Care PlanningF0658 Corrected
Jun 01, 2023 D Quality of CareF0689 Corrected
Feb 17, 2023 E Infection ControlF0883 Corrected
Feb 17, 2023 E Infection ControlF0887 Corrected
Feb 17, 2023 B Nursing ServicesF0732 Corrected
Feb 17, 2023 E Quality of CareF0742 Corrected
Feb 17, 2023 D Resident RightsF0554 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Matera
Resident Census by Payment Source
102 Total Residents
Medicare 15 (14.7%)
Medicaid 62 (60.8%)
Private Pay/Other 25 (24.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.5 Score
Near average New Hampshire avg: 11.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.5 Score
12% better than avg New Hampshire avg: 23.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
20.7%
Lost Too Much Weight
10.6%
Urinary Tract Infection
2.0%
Depressive Symptoms
1.7%
Falls with Major Injury
7.4%
Pneumococcal Vaccine
99.2%
Antipsychotic Use
14.8%
Walking Ability Worsened
16.0%
Influenza Vaccine
95.7%
High Risk Residents with Pressure Ulcers
2.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
24.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
79.9% Near average New Hampshire: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.5% 6% better than avg New Hampshire: 1.6%
Influenza Vaccine
71.6% 14% worse than avg New Hampshire: 83.0%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New Hampshire Seniors

Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
  • General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NH Specifics: Small state; rural access emphasis.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
  • General: Age 60+, New Hampshire resident, or caregiver.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NH Specifics: Primarily referral-based; limited direct funding.
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
  • General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits: $1,500 (individual), $2,000 (couple).
  • NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NH Specifics: 13 ServiceLink locations; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
  • General: Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
  • General: Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
  • General: Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NH Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
  • General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits: Not assessed; home value cap at $750,000.
  • NH Specifics: Refundable relief (~$100-$500/year); annual application.
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.

Claim What’s Yours Financial Aid for New Hampshire Seniors

NH Medicaid CFI Waiver

Choices for Independence

Requirements:
  • General:
    Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NH Specifics:
    Small state; rural access emphasis.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink

NH ServiceLink Aging and Disability Resource Center

Requirements:
  • General:
    Age 60+, New Hampshire resident, or caregiver.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NH Specifics:
    Primarily referral-based; limited direct funding.
Benefits without Contact:
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance

Old Age Assistance (OAA)

Requirements:
  • General:
    Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025):
    ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits:
    $1,500 (individual), $2,000 (couple).
  • NH Specifics:
    Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program

New Hampshire Family Caregiver Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NH Specifics:
    13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NH Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program

New Hampshire Fuel Assistance Program (FAP)

Requirements:
  • General:
    Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025):
    ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NH Specifics:
    Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NH Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief

NH Low and Moderate Income Homeowners Property Tax Relief

Requirements:
  • General:
    Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits:
    Not assessed; home value cap at $750,000.
  • NH Specifics:
    Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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