Epsom Healthcare Center
Epsom Healthcare Center is a Memory Care Home in New Hampshire
Epsom Healthcare Center is a Memory Care Home in New Hampshire
Epsom Healthcare Center
Epsom Healthcare Center is a Memory Care Home in New Hampshire
Epsom Healthcare Center is a Memory Care Home in New Hampshire
Overview of Epsom Healthcare Center
Just a few minutes away from Concord, Epsom Healthcare Center excels in taking care of adults who need additional support with guaranteed quality service. With an emphasis on healthcare services, the team of dedicated professional care staff is always ready to accommodate any need a resident may have with compassion. Epsom Healthcare Center maintains its goal to make residents cultivate their growth for a wonderful aging experience.
Many families of residents at Epsom Healthcare continue to put their trust in the community. They rest easy knowing that their loved ones are given attentive and compassionate care. Residents live a worry-free lifestyle thanks to the amenities and services provided, such as dining services in an elegant dining room, exercise programs, stimulating activities, and professional support for ADLs.
Tammy Bishop serves as the Administrator at Epsom Healthcare Center, leading the team dedicated to providing compassionate and professional care. She is a key part of the community that supports residents with commitment and expertise.
Home Information
EPSOM HEALTHCARE CENTER
-
This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
108
Occupancy
93.2%
Total Bed Days Available
13176
Avg. Length of Stay
111 days
Avg. Residents per Day
102
FinanceHome Revenue
$3,612,646.00
Payroll Costs
$1,384,550.00
Profit
$245,855.00
Total Home Costs
$3,255,428.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
38.3%
House Specifics:CCN
305080
Owner Name
BISHOP, TAMMY
Rural vs. Urban
Rural
County
Merrimack
Type of Control
Proprietary — Individual
OperationsTotal Admissions
57
Total Discharges
99
% Medicaid Admissions
4%
% Medicare Admissions
44%
% Private Pay Admissions
53%
% Medicaid Discharges
48%
% Medicare Discharges
16%
% Private Pay Discharges
35%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.60 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
6932
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
1380
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2640
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
January 2, 2026
License Expiration
January 31, 2027
Additional licensing details
License number:
4618
County:
Merrimack
Ownership & operating entity
Epsom Healthcare Center is administrated by TAMMY J BISHOP.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Allison Burwin, Administrator
What does this home offer?
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Epsom Healthcare Center
Memory Care
Nursing Home
Comparison Chart
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.Compare Memory Care around Concord
Pleasant View Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Concord
176
No
-
9
EICHLER, ABRAHAM
80.5%
$23,929,320.00
$5,658,337.00
23.6%
147.60
1/5
3.3524
1/5
2/5
2/5
2
Private Rooms
Merrimack County Nursing Home
AL
For seniors needing help with daily tasks but not full-time nursing.
Boscawen
290
No
-
0
MOQUIN, HEATHER
82.2%
$21,907,264.00
$13,592,202.00
62%
258.70
4/5
5.4209
3/5
5/5
4/5
1
Private Rooms
Epsom Healthcare Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Epsom
108
No
A+
30
BISHOP, TAMMY
93.2%
$3,612,646.00
$1,384,550.00
38.3%
101.90
3/5
3.5981
3/5
3/5
3/5
-
Private Rooms
Woodcrest Village
AL
For seniors needing help with daily tasks but not full-time nursing.
New London
50
No
-
46
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Presidential Oaks
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Concord
85
No
-
43
HIGGINS, JOYCE
78.0%
$9,324,701.00
$5,305,137.00
56.9%
69.10
4/5
4.8481
4/5
3/5
3/5
1
Private Rooms
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Epsom Healthcare Center Reviews
Share your thoughts and experiences about Epsom Healthcare Center. Let’s celebrate the stories that make a difference!
Kelly Smith
Great place -Wonderful Care and the Rehab team is 5 STAR!
Places of interest near Epsom Healthcare Center
10.9 miles from city center
901 Suncook Valley Hwy S, Epsom, NH 03234
Calculate Travel Distance to Epsom Healthcare Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
136
Total Staff
121
Employees
15
Contractors
38,106
Total Hours (Quarter)
56
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 7.7 | No |
| Licensed Practical Nurse | 22 | 8.1 | No |
| Certified Nursing Assistant | 69 | 7.3 | No |
Staff by Category
Administration ⓘ
2 staff
7.4hs shift avg
Nursing Staff ⓘ
106 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
5 staff
8hs shift avg
Therapy Services ⓘ
12 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
4.8hs shift avg
Dietary Services ⓘ
8 staff
7.1hs shift avg
Other Services ⓘ
2 staff
6.2hs shift avg
Contractor Analysis
6.5%
of total hours from contractors
2,472 contractor hours this quarter
Speech Language Pathologist: 2
Respiratory Therapy Technician: 3
Occupational Therapy Assistant: 1
Qualified Social Worker: 1
Physical Therapy Aide: 4
Diagnostic X-ray Services Staff: 1
Physical Therapy Assistant: 1
Feeding Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 69 | 0 | 69 | 20,038 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 22 | 0 | 22 | 6,912 | 91 | 100% | 8.1 |
| Registered Nurse | 14 | 0 | 14 | 3,067 | 91 | 100% | 7.7 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,686 | 89 | 98% | 6.9 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,640 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 564 | 66 | 73% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 488 | 61 | 67% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 472 | 59 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 444 | 61 | 67% | 6.6 |
| Dietitian | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 411 | 55 | 60% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 167 | 35 | 38% | 4.5 |
| Medical Director | 0 | 1 | 1 | 156 | 26 | 29% | 6 |
| Qualified Social Worker | 0 | 1 | 1 | 109 | 23 | 25% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 59 | 13 | 14% | 4.5 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 13 | 13 | 14% | 1 |
Health Inspection History
Source: CMS Health Citations (Feb 2023 – Feb 2025)
4
Inspections
10
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.5
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Infection Control
3
30% of total
Quality of Life & Care
2
20% of total
Resident Rights
1
10% of total
Citation Sources
Standard Inspections
9
Complaint Investigations
1
State Comparison (NH)
Avg Citations (State)
14.4
This Facility: 10
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Feb 04, 2025 | F | Infection Control | F0880 | Corrected |
| Feb 04, 2025 | D | Care Planning | F0658 | Corrected |
| Mar 07, 2024 | D | Care Planning | F0657 | Corrected |
| Mar 07, 2024 | D | Care Planning | F0658 | Corrected |
| Jun 01, 2023 | D | Quality of Care | F0689 | Corrected |
| Feb 17, 2023 | E | Infection Control | F0883 | Corrected |
| Feb 17, 2023 | E | Infection Control | F0887 | Corrected |
| Feb 17, 2023 | B | Nursing Services | F0732 | Corrected |
| Feb 17, 2023 | E | Quality of Care | F0742 | Corrected |
| Feb 17, 2023 | D | Resident Rights | F0554 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Matera
Resident Census by Payment Source
102
Total Residents
Medicare
15
(14.7%)
ⓘ
Medicaid
62
(60.8%)
ⓘ
Private Pay/Other
25
(24.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
11.5
Score
Near average
State avg: 11.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
20.5
Score
12% better than avg
State avg: 23.2
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
20.7%
Lost Too Much Weight
10.6%
Urinary Tract Infection
2.0%
Depressive Symptoms
1.7%
Falls with Major Injury
7.4%
Pneumococcal Vaccine
99.2%
Antipsychotic Use
14.8%
Walking Ability Worsened
16.0%
Influenza Vaccine
95.7%
High Risk Residents with Pressure Ulcers
2.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
24.8%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
79.9%
Near average
State: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.5%
6% better than avg
State: 1.6%
Influenza Vaccine
71.6%
14% worse than avg
State: 83.0%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New Hampshire Seniors
Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
- General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NH Specifics: Small state; rural access emphasis.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
- General: Age 60+, New Hampshire resident, or caregiver.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NH Specifics: Primarily referral-based; limited direct funding.
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
- General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits: $1,500 (individual), $2,000 (couple).
- NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- NH Specifics: 13 ServiceLink locations; rural/low-income priority.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
- General: Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
- General: Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits: Not assessed; income-focused.
- NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
- General: Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NH Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
- General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits: Not assessed; home value cap at $750,000.
- NH Specifics: Refundable relief (~$100-$500/year); annual application.
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Claim What’s Yours Financial Aid for New Hampshire Seniors
NH Medicaid CFI Waiver
Choices for Independence
Requirements:
- General:Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- NH Specifics:Small state; rural access emphasis.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink
NH ServiceLink Aging and Disability Resource Center
Requirements:
- General:Age 60+, New Hampshire resident, or caregiver.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NH Specifics:Primarily referral-based; limited direct funding.
Benefits without Contact:
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance
Old Age Assistance (OAA)
Requirements:
- General:Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025):~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits:$1,500 (individual), $2,000 (couple).
- NH Specifics:Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program
New Hampshire Family Caregiver Program (via NFCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- NH Specifics:13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- NH Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program
New Hampshire Fuel Assistance Program (FAP)
Requirements:
- General:Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025):~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits:Not assessed; income-focused.
- NH Specifics:Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NH Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NH Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief
NH Low and Moderate Income Homeowners Property Tax Relief
Requirements:
- General:Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025):~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits:Not assessed; home value cap at $750,000.
- NH Specifics:Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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